Contentstack Reviews & Product Details

The platform has given us the ability to schedule content changes to our website. Review collected by and hosted on G2.com.

I do not like that when I am making changes I cannot see what the layout looks like until I publish the changes. I would prefer to see the page rendered as it would be on the site to get an idea for the look and feel as I am working. Review collected by and hosted on G2.com.

I like that Contentstack scales easily as we grow and allows our teams to create, structure, and update content independently across multiple digital channels and platforms. Its simple and intuitive user experience makes it easy for editors to use, while also providing the flexibility to customize it to our specific workflows and integrations. The way it helps power scalable, multilingual, and multi-brand experiences is also valuable. Review collected by and hosted on G2.com.

I would like to have a better way to migrate branches to another branch, such as copying the whole main, including assets, to the develop branch. The bulk import and export, including assets, could be improved. Review collected by and hosted on G2.com.

I like that even if I make a change, it does not become live instantly, so in case of any accidents I can always revert and only once I am sure, then I publish and THEN the change is instant. Also, it is an extremely friendly interface and it almost never glitches. Review collected by and hosted on G2.com.

Sometimes it's connection with other platforms glitches (we had an issue with brightcove recently and that took a while to be fixed) & the storage could be bigger (we had to change image format for all images to accomodate it) Review collected by and hosted on G2.com.

As a CMS, it performs at impressive speed, making both content management and updates efficient. Changes are reflected on the live site almost instantly, which I find very convenient. Review collected by and hosted on G2.com.

Limits on extensions, custom fields, workflows, assets etc. Review collected by and hosted on G2.com.

The flexibility. Overall, it is a good CMS in terms of being able to develop it and mould it into what you need to fit your requirements and support the business. It has a good amount of features available and if something is not available, it's likely it can be developed and added. Review collected by and hosted on G2.com.

Search function does not work very well when you have the amount of content that we do on our system. It can sometimes take a while to find the piece of content you're looking for. Review collected by and hosted on G2.com.

Contentstack makes it very easy and intuitive to build content models that effectively translate data fields into page content. The interface and configuration methodology make it easy to bridge the gap between the developer and the content editor when creating web content. Review collected by and hosted on G2.com.

I've had a few instances where it took me a long time to find a relevant field in a larger content entry because a ctrl+f find command doesn't bring back any results for a collapsed field until you've expanded all fields. A "search within" feature while editing a content entry would be helpful. Review collected by and hosted on G2.com.

I appreciate that Contentstack is quick, user-friendly, and efficient. It has a harmonized approach that allows us to manage all markets in scope on one platform, saving time and providing a structured, all-in-one place that is easy to use. This is especially valuable for maintaining our local websites during new product launches and promotions, as all our marketing communications are published there. Review collected by and hosted on G2.com.

There are minor things which might be improved but nothing significantly at the moment. Review collected by and hosted on G2.com.

Contentstack has become a core component of our content operations, serving as the central hub for both our website content and all of our CRM communications. As a non-technical user, my experience has been largely positive, especially regarding how quickly we’ve been able to scale our content output and onboard new team members.

For our non-technical teams, the user interface is incredibly intuitive and easy to use. This simplicity is a massive win, making the platform genuinely simple to use and to onboard users without needing a deep dive into code or complex documentation.

I also appreciate the platform's modular approach, which gives us many different content "modules" to choose from. This flexibility allows us to structure content exactly how we need it for different channels. For my daily work, adding assets and localized content is straightforward. I can easily manage multiple language versions of an entry, which has significantly streamlined our international publishing workflows. The quick adoption and high comfort level among our editors prove the success of its design. Review collected by and hosted on G2.com.

While the daily content editing is smooth, I do encounter a couple of recurring technical frustrations, particularly within the Asset Manager.

My biggest pain point is the occasional bug when uploading assets. The search function for a specific folder directly from the assets page often acts up. It will either fail to return results or just be generally unresponsive. The workaround is to click on "upload" and then search for the desired folder from that specific modal, which is a bit of a nuisance when I’m just trying to locate an existing image.

Also, while I find localization easy, I know other teams struggle with the platform’s limitations on bulk operations (like publishing more than 20 entries at once). Review collected by and hosted on G2.com.

Contentstack's ability to automate processes is critical to our operations. We run a large utility company, and all notifications about construction and outages must reach our customers efficiently. With a well-established process in Contentstack, our customer service team is self-sufficient in sending out notifications. Automated processes ensure that the latest updates are always visible to website users. Review collected by and hosted on G2.com.

There are mainly limitations in the rich text editor that could be improved in my opinion. However, I think these are issues that our web cosultants could fix with a better setup. Review collected by and hosted on G2.com.

The business-grade quality of the tool as well as the constant evolution of the product, during the 3 years of use I have seen how they develop new functionalities keeping the product up to date. The interface is quite intuitive and they have complete and accessible documentation. Review collected by and hosted on G2.com.

I have had some minor related incidents stemming from an accelerated release of new features, I would appreciate more thorough validation. Review collected by and hosted on G2.com.