
I started using Components Engine about eight months ago to manage our spare parts catalogues, and I can honestly say it has been one of the best choices we’ve made in recent years for our after-sales service.
The integration between the 3D model, bill of materials, and exploded view is genuinely smart and well executed. Once the files are imported (even from SolidWorks or other CAD programmes), the software links almost everything automatically, which greatly reduces manual work and, above all, the risk of errors.
The editor is intuitive and fast, and it lets you work with real precision on exploded views without going crazy.
Online publishing works very well, and the online catalogue is highly appreciated by both customers and technicians in the field. They can order parts in just a few clicks, zoom in, rotate the 3D model, and immediately check availability and prices.
As a result, we’ve drastically reduced calls and emails asking for clarification about spare parts, and incorrect requests have dropped significantly.
Support is responsive (we almost always get a reply within five hours), and updates are released regularly, adding genuinely useful features, such as integrated claims management, which we’re now starting to use.
Overall, it’s clear that the developers really understand the needs of anyone dealing with after-sales spare parts. Review collected by and hosted on G2.com.
Honestly, I haven’t come across any relevant ones in the past few months. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

