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Components Engine

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16 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2008
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Components Engine Reviews

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Marcello V.
MV
Marcello V.
Ingeniero de Procesos y Producción
03/09/2026
Validated Reviewer
Review source: Organic

Finally, fast spare parts support thanks to Zendesk + Components Engine

Components Engine has proven to be a valuable ally for spare parts management in our company. Integration with Zendesk is lightning fast: support tickets link directly to interactive catalogues, so when a customer opens a ticket, the operator immediately sees the 3D exploded view and the exact part without having to dig through a thousand files. The same fluidity applies to 3D CAD – import the model and in a few minutes you have everything ready, navigable and clickable. Then there is the automation of spare parts data with the management system via REST API: stock and pricing are synchronised automatically, no more manual updates that end up creating messes. It's a simple thing, but it saves a lot of time and eliminates silly mistakes in orders. Translated with DeepL.com (free version)
Cristian S.
CS
Cristian S.
Customer Service Specialist, Temporary Service Manager, After Sales, Customer Service, Dealer Network, Warranty Claims, Spare Parts, Technical Support, SLA, KPI, Ticketing, ERP, Process Improvement, Training,
03/06/2026
Validated Reviewer
Verified Current User
Review source: Organic
Luca O.
LO
Luca O.
03/03/2026
Validated Reviewer
Verified Current User
Review source: Organic

Components Engine: 100% availability, flawless CAD/PDM integration

Components Engine has saved us a lot of hassle when it comes to managing spare parts. The integration with 3D CAD is lightning-fast: you just import the model and you’re ready to go, with everything you need to create interactive exploded views without wasting time on odd conversions. It also works very well with our PDM; files stay synchronised, and you don’t have to chase down manual updates. On top of that, the data automation with our management system via REST API works like a charm: codes, prices, stock—everything is updated automatically, with no more double entry or errors caused by distraction. Overall, it’s a real time-saver both for the technical office and for the people who manage orders.

About

Contact

Phone:
+39 0547 383495
HQ Location:
Cesena, IT

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What is Components Engine?

Components Engine is a software solution specializing in electronic parts catalogs management. It enables businesses to create, publish, and manage interactive parts catalogs and spare parts documentation. The platform is designed to streamline the creation of catalogs, enhance after-sales service, and improve the accuracy of parts information. By utilizing Components Engine, companies can offer comprehensive and user-friendly product information to their customers, thereby simplifying the process of identifying and ordering parts.

Details

Year Founded
2008