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MSP360 Connect Reviews & Product Details

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Pricing

Pricing provided by MSP360 Connect.

Connect Free

Free
1 User

Connect Pro

$89.99
1 Admin Per Year

MSP360 Connect Media

MSP360 Connect Demo - MSP360 Connect
Allow remote access
MSP360 Connect Demo - MSP360 Connect
Control remote computer
MSP360 Connect Demo - MSP360 Connect
Quick Support app
MSP360 Connect Demo - MSP360 Connect for macOS
MSP360 Connect app for macOS
MSP360 Connect Demo - MSP360 Managed Connect
Web console
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MSP360 Connect Reviews (52)

Reviews

MSP360 Connect Reviews (52)

4.2
52 reviews

Pros & Cons

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Dalibor M.
DM
Small-Business (50 or fewer emp.)
"Effortless Backup and Secure Data Handling"
What do you like best about MSP360 Connect?

I find MSP360 Connect impressively easy to use, which simplifies my tasks, especially when managing backups for both Mac and Windows machines. The backup solutions and imaging of files are particularly valuable features for me, ensuring data security in an efficient manner. Furthermore, the initial setup process was very easy, making the transition to using this tool seamless. Overall, my experience with MSP360 Connect has been positive, as everything works well for my needs. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

I do not dislike anything. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Easily Connect to Devices"
What do you like best about MSP360 Connect?

It's simple and effective way of connecting to computers from the web or app. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

The connection can sometimes be slow and the settings do not hold. Review collected by and hosted on G2.com.

Matthew H.
MH
TAC Manager
Small-Business (50 or fewer emp.)
""Connects" what we need"
What do you like best about MSP360 Connect?

It's fast and secure. Good product for one-time needs. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Nothing at this time. Love all of the features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Great Product"
What do you like best about MSP360 Connect?

Great value product for remote management of client devices. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Nothing really, I'm pretty happy with all of it. Review collected by and hosted on G2.com.

Justin B.
JB
Small-Business (50 or fewer emp.)
"A good product that needs a few tweaks before it can be implemented for any mission critical systems"
What do you like best about MSP360 Connect?

The product is easy to install, and remote installation packages are easy to create. Customization is a nice feature. The remote access portal is full-featured. I can see what computers are online, update the software remotely, and connect easily. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

There are issues sometimes with the installer not carrying over some of the custom settings like unattended access. Often, the mouse does not work properly, or at all on the remote computer... sometimes I cannot right-click with the mouse which is a big issue. Review collected by and hosted on G2.com.

Alex M.
AM
IT Specialist
Mid-Market (51-1000 emp.)
"Great Backup Resource"
What do you like best about MSP360 Connect?

MSP360 Connect allows you to easily backup and restore files and images. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Minor learning curve, and makes sure you setup a reset code in the chance you forget the encryption password. Review collected by and hosted on G2.com.

Randy B.
RB
Owner
Small-Business (50 or fewer emp.)
"Difficult to work with the new MSP360"
What do you like best about MSP360 Connect?

Working from two places with 1 PRO license I can reach remote PC fine one way Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

I cannot reach the 2nd PC from the first

So, in a word, the version since Remote Terminal sucks. Review collected by and hosted on G2.com.

Simen K.
SK
Eigenaar
Small-Business (50 or fewer emp.)
"Nice Tool to use"
What do you like best about MSP360 Connect?

For remote help a simple working tool for free. No problem to help somebody without knowledge installing difficult programs or create accounts Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

There are no real drawbacks and certainly not for a free tool Review collected by and hosted on G2.com.

Lindsay  Y.
LY
Digital Marketing
Small-Business (50 or fewer emp.)
"CloudBerry provides security and remote assistance support."
What do you like best about MSP360 Connect?

This software is stable, lightweight and offers a complete set of features in the cloud backup space under great security and remote desktop support, easy to install, use and implement, does not require many system resources while running. The platform retains online documentation and its web archive system organizes files at the appropriate sites. Easy for the user to find and follow instructions when given for remote connection. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

There is no negative experience, rather this tool has greatly improved communication between the organization. Review collected by and hosted on G2.com.

Jay P.
JP
Founder, President/CEO
Human Resources
Small-Business (50 or fewer emp.)
"Cloudberry backup has a lot of backup capacity "
What do you like best about MSP360 Connect?

A huge advantage that cloudberry backup implies for us is the ability to compress all kinds of information and upload it to more than 30 external servers, including the Google Cloud platform. Cloudberry is good for keeping information in the cloud under great security, and for working with clients such as amason S3 or azure, whose reputation is a good precedent. We are fascinated by its price, of only $ 29.99 (this is a single investment, without cutting maintenance, whose payment can be debited annually). The platform retains online documentation, and its web archiving system organizes the files in the appropriate files. It also allows us to work with electronic archiving. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Cloudberry has a small limitation when working with incremental backups, as these cannot be programmed during the march, but to run automatically after meeting some requirements. We are very pleased with cloudberry, because out of this there is no problem that we dislike. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by MSP360 Connect.

Connect Free

Free
1 User

Connect Pro

$89.99
1 Admin Per Year

Managed Connect

Starting at $34.99
1 Admin Per Month
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MSP360 Connect Features
Session Recording
Session Transfer
Unattended Access
Remote Device Control
Device Management
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MSP360 Connect
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