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Compare AnyDesk and MSP360 Connect 
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At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
$22.90
Free 1 User
AnyDesk
Star Rating
(1,062)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansMSP360 Connect
Star Rating
(52)4.2 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnyDesk excels in "Screen Sharing" with a score of 9.4, making it a preferred choice for seamless visual collaboration, while MSP360 Connect, although competent, scores slightly lower at 8.8.
- Reviewers mention that AnyDesk's "Unattended Remote Access" feature, scoring 8.8, is reliable, but MSP360 Connect outshines it with a score of 9.2, indicating a stronger capability for remote management without user intervention.
- G2 users highlight that AnyDesk's "File Sharing" feature is rated at 9.0, which is effective for quick transfers, whereas MSP360 Connect's file sharing functionality is noted to be less efficient, scoring 8.3, leading to some user frustration.
- Users on G2 appreciate the "Session Recording" feature in MSP360 Connect, which scores 9.1, as it provides better documentation of remote sessions compared to AnyDesk's score of 8.8, indicating a preference for MSP360 in this area.
- Reviewers say that AnyDesk's "Multi-Monitor Support" is rated at 8.9, which is beneficial for users with multiple screens, but MSP360 Connect's overall performance in this area is less favorable, leading to a less optimal experience for users needing extensive screen management.
- Users report that AnyDesk's "Quality of Support" is rated at 8.8, which is satisfactory, but MSP360 Connect receives higher praise with a score of 9.0, suggesting that users find their support services more responsive and helpful.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
MSP360 Connect
Connect Free
Free
1 User
For personal use
- 5 devices in the address book
- Attended access only
- File transfer
Free Trial
AnyDesk
Free Trial is available
MSP360 Connect
Free Trial is available
Ratings
Meets Requirements
9.2
887
8.9
39
Ease of Use
9.3
898
8.9
39
Ease of Setup
9.3
187
9.3
21
Ease of Admin
9.0
139
9.1
20
Quality of Support
8.8
790
9.0
28
Has the product been a good partner in doing business?
8.7
126
9.5
16
Product Direction (% positive)
9.2
858
9.1
39
Features by Category
Administration
9.4
315
Not enough data
9.0
312
Not enough data
9.0
281
Not enough data
8.8
287
Not enough data
8.8
272
Not enough data
8.9
263
Not enough data
Maintenance
8.8
271
Not enough data
8.8
249
Not enough data
Communication
8.9
282
Not enough data
8.5
224
Not enough data
8.4
231
Not enough data
8.7
251
Not enough data
Security
8.9
269
Not enough data
8.9
260
Not enough data
Device Support
8.9
276
Not enough data
9.0
279
Not enough data
9.0
278
Not enough data
Performance
8.9
267
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.1
695
Feature Not Available
8.8
622
Feature Not Available
Feature Not Available
Feature Not Available
8.8
650
9.1
16
8.9
660
9.1
19
8.8
678
9.2
24
9.0
709
8.3
22
Platform
9.0
677
Not enough data
8.7
670
Not enough data
Feature Not Available
Feature Not Available
9.2
717
8.7
26
Security
Feature Not Available
Feature Not Available
Feature Not Available
8.4
16
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
AnyDesk and MSP360 Connect are categorized as Remote Desktop
Unique Categories
AnyDesk is categorized as Remote Support
MSP360 Connect is categorized as OT Secure Remote Access
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
13.3%
Computer & Network Security
4.3%
Marketing and Advertising
3.4%
Telecommunications
3.0%
Other
53.5%
Information Technology and Services
18.4%
Education Management
6.1%
Telecommunications
4.1%
Non-Profit Organization Management
4.1%
Marketing and Advertising
4.1%
Other
63.3%
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
standby connection
1 Comment
SN
You surely can, in this case, you need to use the Unattended Access feature. You can find a step-by-step guide on how to configure this feature...Read more
MSP360 Connect has no more discussions with answers
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