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Compare AnyDesk and MSP360 Connect 
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At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
$22.90
Free 1 User
AnyDesk
Star Rating
(1,063)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansMSP360 Connect
Star Rating
(52)4.2 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AnyDesk excels in overall user satisfaction, boasting a significantly higher G2 Score compared to MSP360 Connect. Users appreciate its ability to maintain effective workflows from anywhere, highlighting the flexibility it offers for remote collaboration.
- Users say that AnyDesk's lightweight and portable nature makes it easy to transfer data between users and connect to devices remotely. In contrast, while MSP360 Connect is noted for its ease of use, it doesn't match the same level of versatility for remote access as AnyDesk.
- Reviewers mention that AnyDesk has a robust implementation process, with many users praising its intuitive onboarding experience. This is particularly beneficial for teams needing quick access to remote support, whereas MSP360 Connect, while easy to use, may not provide the same level of immediate functionality for diverse remote tasks.
- According to verified reviews, AnyDesk shines in its file-sharing capabilities, receiving high marks for enabling seamless data transfer during remote sessions. Users have expressed satisfaction with this feature, while MSP360 Connect's file-sharing functionality is seen as less comprehensive.
- Users highlight that MSP360 Connect offers great value for small businesses, particularly in managing backups for both Mac and Windows machines. However, AnyDesk's broader appeal to mid-market users suggests it may be better suited for teams requiring more extensive remote support features.
- Reviewers note that while MSP360 Connect has received positive feedback for its quality of support, AnyDesk's overall support experience is slightly lower rated. Users appreciate the quick response times and effective solutions provided by MSP360 Connect, but AnyDesk's higher satisfaction ratings indicate a more favorable overall experience.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
MSP360 Connect
Connect Free
Free
1 User
For personal use
- 5 devices in the address book
- Attended access only
- File transfer
Free Trial
AnyDesk
Free Trial is available
MSP360 Connect
Free Trial is available
Ratings
Meets Requirements
9.2
887
8.9
39
Ease of Use
9.3
898
8.9
39
Ease of Setup
9.3
187
9.3
21
Ease of Admin
9.0
139
9.1
20
Quality of Support
8.8
790
9.0
28
Has the product been a good partner in doing business?
8.7
126
9.5
16
Product Direction (% positive)
9.2
858
9.1
39
Features by Category
Administration
9.4
315
Not enough data
9.0
312
Not enough data
9.0
281
Not enough data
8.8
287
Not enough data
8.8
272
Not enough data
8.9
263
Not enough data
Maintenance
8.8
271
Not enough data
8.8
249
Not enough data
Communication
8.9
282
Not enough data
8.5
224
Not enough data
8.4
231
Not enough data
8.7
251
Not enough data
Security
8.9
269
Not enough data
8.9
260
Not enough data
Device Support
8.9
276
Not enough data
9.0
279
Not enough data
9.0
278
Not enough data
Performance
8.9
267
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.1
695
Feature Not Available
8.8
622
Feature Not Available
Feature Not Available
Feature Not Available
8.8
650
9.1
16
8.9
660
9.1
19
8.8
678
9.2
24
9.0
709
8.3
22
Platform
9.0
677
Not enough data
8.7
670
Not enough data
Feature Not Available
Feature Not Available
9.2
717
8.7
26
Security
Feature Not Available
Feature Not Available
Feature Not Available
8.4
16
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
AnyDesk and MSP360 Connect are categorized as Remote Desktop
Unique Categories
AnyDesk is categorized as Remote Support
MSP360 Connect is categorized as OT Secure Remote Access
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
13.3%
Computer & Network Security
4.3%
Marketing and Advertising
3.4%
Telecommunications
3.0%
Other
53.5%
Information Technology and Services
18.4%
Education Management
6.1%
Telecommunications
4.1%
Non-Profit Organization Management
4.1%
Marketing and Advertising
4.1%
Other
63.3%
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
standby connection
1 Comment
SN
You surely can, in this case, you need to use the Unattended Access feature. You can find a step-by-step guide on how to configure this feature...Read more
MSP360 Connect has no more discussions with answers
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