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# AnyDesk vs MSP360 Connect Comparison - What are their main differences?

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AnyDeskMSP360 Connect[+ Add Product](#)

Pricing

**AnyDesk**
Free Trial

**$22.90** · Solo

**$35.90** · Standard

**$79.90** · Advanced

**Contact Us** · Ultimate

Show more

**MSP360 Connect**
Free Trial

**Free** · Connect Free

**$89.99** Per User Per Year · Connect Pro

**$1.00** Usage Based Per Month · Managed Connect

**Pricing Insights**
from reviews

Perceived Cost

**AnyDesk**
$$$$$

**MSP360 Connect**
$$$$$

Average Discount

**AnyDesk**
10%

**MSP360 Connect**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**AnyDesk** 6 months
Based on 100 responses

**MSP360 Connect** 6 months
Based on 100 responses

Return on Investment

**AnyDesk** 6 months
Based on 100 responses

**MSP360 Connect** 6 months
Based on 100 responses

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

 ![MSP360 Connect](https://images.g2crowd.com/uploads/product/hd_favicon/007bb50768a627b51828d6b215b701d5/msp360-connect.svg "MSP360 Connect")

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**Pros & Cons**
from reviews

**AnyDesk**

Ease of Use (34)

Easy Setup (17)

Connection Issues (10)

Remote Access Issues (9)

**MSP360 Connect**

Affordable (1)

Ease of Use (1)

Audio Issues (1)

Remote Access Issues (1)

Integrations

**AnyDesk**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d6ad309a447dee0d5abbbd90062d20b/adobe-after-effects.png "Product Avatar Image")

After Effects

](https://www.g2.com/products/adobe-after-effects/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image")

Freshdesk

](https://www.g2.com/products/freshdesk/reviews)[
View all
](https://www.g2.com/products/anydesk/integrations)

**MSP360 Connect**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b0c0475c40c148890da9b45bd95b5f7/halopsa.png "Product Avatar Image")

HaloPSA

](https://www.g2.com/products/halopsa/reviews)[
View all
](https://www.g2.com/products/msp360-connect/integrations)

Screenshots

**AnyDesk**
 ![AnyDesk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/99563/Windows.png)

**MSP360 Connect**
 ![MSP360 Connect screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/198320/MSP360-Connect---allow-remote-access.png)

**Ratings**
from reviews

Meets Requirements

**AnyDesk**

**9.2** /10

Based on 917 responses

**MSP360 Connect**

**8.9** /10

Based on 40 responses

Ease of Use

**AnyDesk**

**9.3** /10

Based on 929 responses

**MSP360 Connect**

**8.9** /10

Based on 40 responses

Ease of Setup

**AnyDesk**

**9.4** /10

Based on 221 responses

**MSP360 Connect**

**9.2** /10

Based on 22 responses

Ease of Admin

**AnyDesk**

**9.1** /10

Based on 143 responses

**MSP360 Connect**

**9.0** /10

Based on 21 responses

Quality of Support

**AnyDesk**

**8.8** /10

Based on 815 responses

**MSP360 Connect**

**9.0** /10

Based on 29 responses

Has the product been a good partner in doing business?

**AnyDesk**

**8.7** /10

Based on 130 responses

**MSP360 Connect**

**9.3** /10

Based on 17 responses

Product Direction (% positive)

**AnyDesk**

**9.2** /10

Based on 882 responses

**MSP360 Connect**

**8.8** /10

Based on 40 responses

**Features**
ratings from reviews

Remote Desktop

**8.9** /10

Based on 856 responses

**8.7** /10

Based on 32 responses

Remote Support

**8.9** /10

Based on 351 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
41.5%

Mid-Market(51-1000 emp.)
41.2%

Enterprise(\> 1000 emp.)
17.4%

Small-Business(50 or fewer emp.)
41.5%

Mid-Market(51-1000 emp.)
41.2%

Enterprise(\> 1000 emp.)
17.4%

Small-Business(50 or fewer emp.)
76.0%

Mid-Market(51-1000 emp.)
14.0%

Enterprise(\> 1000 emp.)
10.0%

Small-Business(50 or fewer emp.)
76.0%

Mid-Market(51-1000 emp.)
14.0%

Enterprise(\> 1000 emp.)
10.0%

**Reviewers' Industry**

[![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")](https://www.g2.com/products/anydesk/reviews)
AnyDesk

Information Technology and Services
22.0%

Computer Software
13.7%

Computer & Network Security
4.2%

Marketing and Advertising
3.6%

Telecommunications
3.0%

Other
53.5%

[![MSP360 Connect](https://images.g2crowd.com/uploads/product/hd_favicon/007bb50768a627b51828d6b215b701d5/msp360-connect.svg "MSP360 Connect")](https://www.g2.com/products/msp360-connect/reviews)
MSP360 Connect

Information Technology and Services
18.0%

Education Management
6.0%

Computer Software
6.0%

Consumer Electronics
4.0%

Construction
4.0%

Other
62.0%

Alternatives

**AnyDesk Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

 ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC")

[
RemotePC
](/products/remotepc/reviews)

 ![ISL Online](https://images.g2crowd.com/uploads/product/hd_favicon/8c66fd40d1423b27dff117a73a614d7c/isl-online.svg "ISL Online")

[
ISL Online
](/products/isl-online/reviews)

**MSP360 Connect Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC")

[
RealVNC
](/products/realvnc/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

 ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC")

[
RemotePC
](/products/remotepc/reviews)

## AnyDesk vs MSP360 Connect FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between AnyDesk vs MSP360 Connect?

AnyDesk stands out for its higher G2 rating, larger review volume, and more frequent reviewer-cited strengths in ease of use and remote control, while MSP360 Connect is noted for its device management features and strong support scores.

| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | [MSP360 Connect](https://www.g2.com/products/msp360-connect/reviews) |
| --- | --- |
| 4.5/5 (1,104 reviews) | 4.2/5 (52 reviews) |
| Mid-Market | Small-Business |
| 9.3 | 9.3 |
| 8.8 | 9.0 |
| Ease of Use (29 all-time mentions) | Device Management Features |

### How do the pricing models of AnyDesk and MSP360 Connect compare?

Reviewers consider AnyDesk the stronger value on price and cost satisfaction, with a higher satisfaction score on value-related dimensions.

- **AnyDesk:** Reviewers frequently highlight its affordability, lightweight nature, and generous free tier, with many citing strong value for the features provided.
- **MSP360 Connect:** Reviewers describe it as affordable and valuable, especially for backup and remote management, but with fewer recent mentions of pricing as a differentiator.

### What are the best alternatives to AnyDesk and MSP360 Connect?

The top three alternatives to AnyDesk and MSP360 Connect are TeamViewer, Zoho Assist, and RemotePC.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1,104 reviews) | Mid-Market | Reviewers highlight affordability and a generous free tier | Ease of Use (29 all-time mentions) |
| [MSP360 Connect](https://www.g2.com/products/msp360-connect/reviews) | 4.2/5 (52 reviews) | Small-Business | Reviewers describe it as affordable and valuable | Device Management Features |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,155 reviews) | Small-Business | Reviewers note a higher cost but strong feature set | Comprehensive remote access and support |
| [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719 reviews) | Small-Business | Reviewers praise its value and flexible pricing | Ease of use and customer support |
| [RemotePC](https://www.g2.com/products/remotepc/reviews) | 4.7/5 (669 reviews) | Small-Business | Reviewers highlight cost-effectiveness | Reliable remote access |

### Which Remote Desktop features should I prioritize when comparing AnyDesk and MSP360 Connect?

Buyers should prioritize ease of use, device management, security, file transfer, and unattended access when comparing AnyDesk and MSP360 Connect.

- **Ease of Use:** AnyDesk (29 all-time mentions), MSP360 Connect (recent positive sentiment)
- **Device Management:** MSP360 Connect offers device management features not present in AnyDesk
- **Security:** AnyDesk (10 all-time mentions), MSP360 Connect (recent positive sentiment)
- **File Transfer:** AnyDesk (14 all-time mentions), MSP360 Connect (recent positive sentiment)
- **Unattended Access:** Both products are frequently cited for this feature in recent reviews

### What are the pros and cons of AnyDesk vs MSP360 Connect?

AnyDesk's headline strength is ease of use and fast remote control, while MSP360 Connect is noted for device management and affordability.

- **AnyDesk strengths:** Ease of use (29 all-time mentions), remote control (16), remote support (15), easy setup (14), file transfer (14), security focus (10), performance (10), connection speed (8), mobile compatibility (8), reliability (7)
- **AnyDesk trade-offs:** Connection issues (9), remote access issues (8), session management can be cluttered, advanced features require higher-tier licenses, occasional lag on weak connections
- **MSP360 Connect strengths:** Device management features, affordable, easy deployment, security focus, file transfer, simplicity, time efficiency
- **MSP360 Connect trade-offs:** Audio issues, remote access issues, occasional mouse control problems, interface less polished than competitors, lacks some advanced features like remote printing

### Is AnyDesk or MSP360 Connect better for small businesses?

AnyDesk is the better fit for small businesses, with a strong presence in the small-business segment and consistently positive reviewer sentiment.

- **AnyDesk:** Largest segment is Mid-Market, but recent reviews from small-business users highlight ease of use, affordability, and fast setup as key benefits for small teams.
- **MSP360 Connect:** Largest segment is Small-Business, with reviewers noting its affordability and device management features, but with fewer recent reviews and less frequent mention of small-business-specific benefits.

### Which Remote Desktop platform has better integrations?

AnyDesk is favored for integrations, with reviewers mentioning integration with Adobe After Effects, while MSP360 Connect has no recent reviewer-cited integrations.

- **AnyDesk:** Integration with Adobe After Effects is mentioned in recent reviews.
- **MSP360 Connect:** No integrations are cited in recent reviews.

### How do AnyDesk and MSP360 Connect compare on customer support?

MSP360 Connect has a slight edge in Quality of Support, scoring 9.0 versus AnyDesk's 8.8, which is below the materiality threshold and indicates near-parity.

- **AnyDesk:** Reviewers describe support as generally responsive, with some noting that priority is given to paid users and that support is helpful for setup and troubleshooting.
- **MSP360 Connect:** Reviewers consistently mention positive support experiences, describing support as helpful and responsive, with several citing easy access to documentation and forums.

### Which is easier to implement, AnyDesk or MSP360 Connect?

AnyDesk and MSP360 Connect are rated equally on Ease of Setup, both scoring 9.3, indicating parity in implementation experience.

- **AnyDesk:** Reviewers frequently highlight the straightforward setup process, minimal technical knowledge required, and fast onboarding for new users.
- **MSP360 Connect:** Reviewers describe setup as very easy, with simple installation and quick deployment, especially for backup and remote management use cases.

### Which product has better Unattended Access?

Unattended Access is a frequently mentioned feature for both AnyDesk and MSP360 Connect, with reviewers citing its importance and reliability.

- **AnyDesk:** Unattended access is cited in recent reviews as a key benefit, with reviewers noting its reliability and ease of setup for remote support and device management.
- **MSP360 Connect:** Reviewers highlight unattended access as a valuable feature, mentioning its use for managing multiple computers and remote troubleshooting, with positive sentiment on its implementation.