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Compare Chrome Remote Desktop and MSP360 Connect 
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At a Glance
Market Segments
Small-Business (53.1% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
Chrome Remote Desktop
Star Rating
(51)4.2 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote DesktopMSP360 Connect
Star Rating
(52)4.2 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chrome Remote Desktop excels in ease of use with a score of 9.1, making it a favorite for those who prioritize a straightforward setup. In contrast, MSP360 Connect, while also user-friendly, has a slightly lower score of 8.9.
- Reviewers mention that MSP360 Connect offers superior session recording capabilities, scoring 9.1 compared to Chrome Remote Desktop's 7.6. This feature is particularly valued by users who need to maintain detailed records of remote sessions.
- G2 users highlight that MSP360 Connect provides better unattended access functionality, scoring 9.2 versus Chrome Remote Desktop's 8.7. This is crucial for businesses that require reliable remote access without user intervention.
- Users on G2 report that MSP360 Connect shines in its quality of support, achieving a score of 9.0, while Chrome Remote Desktop has a score of 8.7. This difference is significant for organizations that may need assistance during critical operations.
- Reviewers mention that Chrome Remote Desktop is favored for its simplicity in file sharing, scoring 8.5, while MSP360 Connect's score of 8.3 indicates it may not be as seamless in this area, which can be a deciding factor for users who frequently share files during remote sessions.
- Users say that MSP360 Connect's integration capabilities are superior, with a score of 8.9 compared to Chrome Remote Desktop's 8.4. This is particularly beneficial for businesses looking to streamline their workflows with other software tools.
Pricing
Entry-Level Pricing
Chrome Remote Desktop
No pricing availableMSP360 Connect
Connect Free
Free
1 User
For personal use
- 5 devices in the address book
- Attended access only
- File transfer
Free Trial
Chrome Remote Desktop
No trial information availableMSP360 Connect
Free Trial is available
Ratings
Meets Requirements
8.4
42
8.9
39
Ease of Use
9.1
43
8.9
39
Ease of Setup
9.3
18
9.3
21
Ease of Admin
9.0
18
9.1
20
Quality of Support
8.8
32
9.0
28
Has the product been a good partner in doing business?
8.9
14
9.5
16
Product Direction (% positive)
9.1
41
9.1
39
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
23
Feature Not Available
8.5
22
Feature Not Available
8.2
23
Feature Not Available
7.9
21
9.1
16
8.3
20
9.1
19
8.8
21
9.2
24
8.4
20
8.3
22
Platform
8.5
23
Not enough data
8.6
22
Not enough data
8.6
22
Feature Not Available
8.0
23
8.7
26
Security
7.7
20
Feature Not Available
8.1
21
8.4
16
8.0
22
Feature Not Available
Categories
Categories
Shared Categories
Chrome Remote Desktop and MSP360 Connect are categorized as Remote Desktop
Unique Categories
Chrome Remote Desktop has no unique categories
MSP360 Connect is categorized as OT Secure Remote Access
Reviews
Reviewers' Company Size
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
14.3%
Information Technology and Services
12.2%
Computer Software
12.2%
Marketing and Advertising
6.1%
Internet
6.1%
Other
49.0%
Information Technology and Services
18.4%
Education Management
6.1%
Telecommunications
4.1%
Non-Profit Organization Management
4.1%
Marketing and Advertising
4.1%
Other
63.3%
Discussions
What can Chrome Remote Desktop do?
1 Comment
CK
Remotely support users with issues or work remotely Read more
Chrome Remote Desktop has no more discussions with answers
standby connection
1 Comment
SN
You surely can, in this case, you need to use the Unattended Access feature. You can find a step-by-step guide on how to configure this feature...Read more
MSP360 Connect has no more discussions with answers
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