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# Chrome Remote Desktop vs MSP360 Connect Comparison - What are their main differences?

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Chrome RemoteMSP360 Connect[+ Add Product](#)

Pricing

**Chrome Remote Desktop**
No pricing available

**MSP360 Connect**
Free Trial

**Free** · Connect Free

**$89.99** Per User Per Year · Connect Pro

**$1.00** Usage Based Per Month · Managed Connect

**Pricing Insights**
from reviews

Perceived Cost

**Chrome Remote Desktop**
$$$$$

**MSP360 Connect**
$$$$$

Average Discount

**Chrome Remote Desktop**
Not enough reviews yet

**MSP360 Connect**
Not enough reviews yet

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Time to Implement

**Chrome Remote Desktop** 6 months
Based on 100 responses

**MSP360 Connect** 6 months
Based on 100 responses

Return on Investment

**Chrome Remote Desktop** 6 months
Based on 100 responses

**MSP360 Connect** 6 months
Based on 100 responses

 ![Chrome Remote Desktop](https://images.g2crowd.com/uploads/product/hd_favicon/2db80efe8d336fb5a20cfc902b6f01ff/chrome-remote-desktop.svg "Chrome Remote Desktop")

 ![MSP360 Connect](https://images.g2crowd.com/uploads/product/hd_favicon/007bb50768a627b51828d6b215b701d5/msp360-connect.svg "MSP360 Connect")

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**Pros & Cons**
from reviews

**Chrome Remote Desktop**

Ease of Use (1)

Easy Setup (1)

Chat (1)

Remote Access Issues (1)

**MSP360 Connect**

Affordable (1)

Ease of Use (1)

Audio Issues (1)

Remote Access Issues (1)

Integrations

**Chrome Remote Desktop**
Not enough data

**MSP360 Connect**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b0c0475c40c148890da9b45bd95b5f7/halopsa.png "Product Avatar Image")

HaloPSA

](https://www.g2.com/products/halopsa/reviews)[
View all
](https://www.g2.com/products/msp360-connect/integrations)

Screenshots

**Chrome Remote Desktop**
No screenshot available

**MSP360 Connect**
 ![MSP360 Connect screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/198320/MSP360-Connect---allow-remote-access.png)

**Ratings**
from reviews

Meets Requirements

**Chrome Remote Desktop**

**8.5** /10

Based on 44 responses

**MSP360 Connect**

**8.9** /10

Based on 40 responses

Ease of Use

**Chrome Remote Desktop**

**9.2** /10

Based on 45 responses

**MSP360 Connect**

**8.9** /10

Based on 40 responses

Ease of Setup

**Chrome Remote Desktop**

**9.3** /10

Based on 20 responses

**MSP360 Connect**

**9.2** /10

Based on 22 responses

Ease of Admin

**Chrome Remote Desktop**

**9.0** /10

Based on 19 responses

**MSP360 Connect**

**9.0** /10

Based on 21 responses

Quality of Support

**Chrome Remote Desktop**

**8.7** /10

Based on 33 responses

**MSP360 Connect**

**9.0** /10

Based on 29 responses

Has the product been a good partner in doing business?

**Chrome Remote Desktop**

**9.0** /10

Based on 15 responses

**MSP360 Connect**

**9.3** /10

Based on 17 responses

Product Direction (% positive)

**Chrome Remote Desktop**

**9.2** /10

Based on 43 responses

**MSP360 Connect**

**8.8** /10

Based on 40 responses

**Features**
ratings from reviews

Remote Desktop

**8.3** /10

Based on 27 responses

**8.7** /10

Based on 32 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
52.9%

Mid-Market(51-1000 emp.)
31.4%

Enterprise(\> 1000 emp.)
15.7%

Small-Business(50 or fewer emp.)
52.9%

Mid-Market(51-1000 emp.)
31.4%

Enterprise(\> 1000 emp.)
15.7%

Small-Business(50 or fewer emp.)
76.0%

Mid-Market(51-1000 emp.)
14.0%

Enterprise(\> 1000 emp.)
10.0%

Small-Business(50 or fewer emp.)
76.0%

Mid-Market(51-1000 emp.)
14.0%

Enterprise(\> 1000 emp.)
10.0%

**Reviewers' Industry**

[![Chrome Remote Desktop](https://images.g2crowd.com/uploads/product/hd_favicon/2db80efe8d336fb5a20cfc902b6f01ff/chrome-remote-desktop.svg "Chrome Remote Desktop")](https://www.g2.com/products/chrome-remote-desktop/reviews)
Chrome Remote Desktop

Computer & Network Security
13.7%

Information Technology and Services
13.7%

Computer Software
11.8%

Marketing and Advertising
5.9%

Internet
5.9%

Other
49.0%

[![MSP360 Connect](https://images.g2crowd.com/uploads/product/hd_favicon/007bb50768a627b51828d6b215b701d5/msp360-connect.svg "MSP360 Connect")](https://www.g2.com/products/msp360-connect/reviews)
MSP360 Connect

Information Technology and Services
18.0%

Education Management
6.0%

Computer Software
6.0%

Consumer Electronics
4.0%

Construction
4.0%

Other
62.0%

Alternatives

**Chrome Remote Desktop Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

 ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC")

[
RemotePC
](/products/remotepc/reviews)

 ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC")

[
RealVNC
](/products/realvnc/reviews)

**MSP360 Connect Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

 ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC")

[
RealVNC
](/products/realvnc/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

## Chrome Remote vs MSP360 Connect FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Chrome Remote vs MSP360 Connect?

Chrome Remote and MSP360 Connect are both highly rated remote desktop solutions for small businesses, but Chrome Remote is most often praised for its ease of use, while MSP360 Connect stands out for its affordable, secure, and feature-rich approach.

| [Chrome Remote](https://www.g2.com/products/chrome-remote-desktop/reviews) | [MSP360 Connect](https://www.g2.com/products/msp360-connect/reviews) |
| --- | --- |
| 4.2/5 (53 reviews) | 4.2/5 (52 reviews) |
| Small-Business | Small-Business |
| 9.3 | 9.3 |
| 8.7 | 9.0 |
| Ease of Use | Affordable, Secure, Feature-Rich |

### How do the pricing models of Chrome Remote and MSP360 Connect compare?

MSP360 Connect is rated higher for value, with reviewers citing its affordability and robust feature set, while Chrome Remote is praised for being free and easy to use.

- **Chrome Remote:** In recent reviews, many highlight that Chrome Remote is free and simple to use, making it attractive for basic remote access needs.
- **MSP360 Connect:** Reviewers consistently mention MSP360 Connect as an affordable solution with a strong set of features, especially for small businesses managing multiple devices.

### What are the best alternatives to Chrome Remote and MSP360 Connect?

The top three alternatives to Chrome Remote and MSP360 Connect are TeamViewer, AnyDesk, and RemotePC.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Chrome Remote](https://www.g2.com/products/chrome-remote-desktop/reviews) | 4.2/5 (53 reviews) | Small-Business | Free and easy to use | Ease of Use |
| [MSP360 Connect](https://www.g2.com/products/msp360-connect/reviews) | 4.2/5 (52 reviews) | Small-Business | Affordable, strong feature set | Affordable, Secure, Feature-Rich |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4155 reviews) | Small-Business | — | Comprehensive remote access features |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1104 reviews) | Mid-Market | — | Fast performance and reliability |
| [RemotePC](https://www.g2.com/products/remotepc/reviews) | 4.7/5 (669 reviews) | Small-Business | — | High user satisfaction and ease of use |

### Which Remote Desktop features should I prioritize when comparing Chrome Remote and MSP360 Connect?

Buyers comparing Chrome Remote and MSP360 Connect should prioritize Ease of Use, Ease of Setup, Quality of Support, Security, and Unattended Access.

- **Ease of Use:** Chrome Remote scores 9.2, MSP360 Connect 8.9.
- **Ease of Setup:** Both products score 9.3.
- **Quality of Support:** Chrome Remote scores 8.7, MSP360 Connect 9.0.
- **Security:** MSP360 Connect is frequently cited for its security focus in recent reviews.
- **Unattended Access:** Both products are praised for this feature, with multiple recent mentions.

### What are the pros and cons of Chrome Remote vs MSP360 Connect?

Chrome Remote's headline strength is its ease of use, while MSP360 Connect is most often praised for affordability and a robust feature set.

- **Chrome Remote strengths:** Ease of use (all-time mentions: 1), easy setup (all-time mentions: 1), simplicity (all-time mentions: 1), easy to access (all-time mentions: 1).
- **Chrome Remote trade-offs:** Lacks chat (all-time mentions: 1), occasional remote access issues (all-time mentions: 1).
- **MSP360 Connect strengths:** Affordable (all-time mentions: 1), ease of use (all-time mentions: 1), easy connection (all-time mentions: 1), easy deployment (all-time mentions: 1), file transfer (all-time mentions: 1), security focus (all-time mentions: 1), simplicity (all-time mentions: 1), software updates (all-time mentions: 1), time efficiency (all-time mentions: 1), tool utility (all-time mentions: 1).
- **MSP360 Connect trade-offs:** Audio issues (all-time mentions: 1), remote access issues (all-time mentions: 1).

### Is Chrome Remote or MSP360 Connect better for small businesses?

Both Chrome Remote and MSP360 Connect are primarily used by small businesses, but MSP360 Connect is more frequently cited for affordability and robust features in small-business reviews.

- **Chrome Remote:** Largest segment is Small-Business; reviewers highlight ease of use and setup for small teams.
- **MSP360 Connect:** Largest segment is Small-Business; reviewers consistently mention affordability and a strong feature set for managing multiple devices.

### Which Remote Desktop platform has better integrations?

Chrome Remote and MSP360 Connect are at parity for integrations, with no reviewer-cited third-party integrations in recent reviews.

- **Chrome Remote:** No integrations cited in recent reviews.
- **MSP360 Connect:** No integrations cited in recent reviews.

### How do Chrome Remote and MSP360 Connect compare on customer support?

MSP360 Connect has a slight edge in Quality of Support, scoring 9.0 versus Chrome Remote's 8.7, which is below the materiality threshold for a decisive difference.

- **Chrome Remote:** Reviewers describe support as generally positive, with several citing helpful community resources and user forums.
- **MSP360 Connect:** Reviewers highlight responsive support and accessible documentation, with multiple mentions of positive support experiences.

### Which is easier to implement, Chrome Remote or MSP360 Connect?

Chrome Remote and MSP360 Connect are rated equally for Ease of Setup, both scoring 9.3, indicating parity in implementation simplicity.

- **Chrome Remote:** Reviewers consistently describe setup as quick and straightforward, often completed in a few steps without technical expertise.
- **MSP360 Connect:** Reviewers note easy installation and deployment, with positive feedback on remote installation packages and centralized management.

### Which product has better Unattended Access?

Both Chrome Remote and MSP360 Connect are praised for Unattended Access, with reviewers highlighting this as a key feature in recent feedback.

- **Chrome Remote:** Unattended Access is frequently mentioned as a core benefit in recent reviews, with high Ease of Setup (9.3) and Ease of Use (9.2) scores supporting its accessibility.
- **MSP360 Connect:** Unattended Access is cited as a standout feature in recent reviews, with reviewers noting its reliability and security, supported by a 9.3 Ease of Setup score and 8.9 Ease of Use.

## Chrome Remote Desktop vs MSP360 Connect

When assessing the two solutions, reviewers found Chrome Remote Desktop easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with MSP360 Connect overall.

- Reviewers felt that MSP360 Connect meets the needs of their business better than Chrome Remote Desktop.
- When comparing quality of ongoing product support, reviewers felt that MSP360 Connect is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Chrome Remote Desktop over MSP360 Connect.