# Chrome Remote Desktop vs MSP360 Connect Comparison | | Chrome Remote Desktop | MSP360 Connect | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | | **Total Reviews** | 53 | 52 | | **Largest Market Segment** | Small-Business (52.9% of reviews) | Small-Business (75.5% of reviews) | | **Entry Level Price** | No pricing available | Free 1 User | --- ## Top Pros & Cons ### Chrome Remote Desktop Pros: - Ease of Use (1 reviews) - Easy Setup (1 reviews) Cons: - Chat (1 reviews) - Remote Access Issues (1 reviews) ### MSP360 Connect Pros: - Affordable (1 reviews) - Ease of Use (1 reviews) Cons: - Audio Issues (1 reviews) - Remote Access Issues (1 reviews) --- ## Ratings Comparison | Rating | Chrome Remote Desktop | MSP360 Connect | |---|---|---| | **Meets Requirements** | 8.5 (44 reviews) | 8.9 (39 reviews) | | **Ease of Use** | 9.2 (45 reviews) | 8.9 (39 reviews) | | **Ease of Setup** | 9.3 (20 reviews) | 9.3 (21 reviews) | | **Ease of Admin** | 9.0 (19 reviews) | 9.1 (20 reviews) | | **Quality of Support** | 8.7 (33 reviews) | 9.0 (28 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (15 reviews) | 9.5 (16 reviews) | | **Product Direction (% positive)** | 9.2 (43 reviews) | 9.1 (39 reviews) | --- ## Pricing ### Chrome Remote Desktop #### Entry-Level Pricing No pricing available #### Free Trial No information available ### MSP360 Connect #### Entry-Level Pricing Plan: Connect Free Price: Free 1 User Description: For personal use Key Features: - 5 devices in the address book - Attended access only - File transfer [Browse all 3 editions](https://www.g2.com/products/msp360-connect/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### OT Secure Remote Access | Product | Score | Reviews | |---|---|---| | **Chrome Remote Desktop** | N/A | N/A | | **MSP360 Connect** | N/A | N/A | #### Administration | Feature | Chrome Remote Desktop | MSP360 Connect | |---|---|---| | **User, Role, and Access Management** | Not enough data | Not enough data | | **Policy, User, and Role Management - Privileged Access Manager** | Not enough data | Not enough data | | **Network Mapping** | Not enough data | Not enough data | | **Governance** | Not enough data | Not enough data | #### Functionality | Feature | Chrome Remote Desktop | MSP360 Connect | |---|---|---| | **Temporary, time-limited privilege** | Not enough data | Not enough data | | **Network Segmentation** | Not enough data | Not enough data | | **Adaptive Access Control** | Not enough data | Not enough data | | **Access Control** | Not enough data | Not enough data | | **Workflows** | Not enough data | Not enough data | #### Reporting | Feature | Chrome Remote Desktop | MSP360 Connect | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Audit Logs** | Not enough data | Not enough data | | **Activity Monitoring** | Not enough data | Not enough data | | **Security Frameworks** | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Chrome Remote Desktop** | 8.3/10 | 27 | | **MSP360 Connect** | 8.8/10 | 31 | #### Administration | Feature | Chrome Remote Desktop | MSP360 Connect | |---|---|---| | **Usage Information** | 8.8 (23 reviews) | Feature Not Available | | **Integrations** | 8.5 (22 reviews) | Feature Not Available | | **Diagnostics** | 8.3 (24 reviews) | Feature Not Available | | **Session Recording** | 7.9 (21 reviews) | 9.1 (16 reviews) | | **Session Transfer** | 8.3 (20 reviews) | 9.1 (19 reviews) | | **Unattended Access** | 8.9 (22 reviews) | 9.2 (24 reviews) | | **File Sharing** | 8.4 (20 reviews) | 8.3 (22 reviews) | #### Platform | Feature | Chrome Remote Desktop | MSP360 Connect | |---|---|---| | **Cross-Platform Access** | 8.5 (24 reviews) | Not enough data | | **Mobile Device Access** | 8.6 (23 reviews) | Not enough data | | **Applications Management** | 8.6 (22 reviews) | Feature Not Available | | **Remote Device Control** | 8.2 (25 reviews) | 8.7 (26 reviews) | #### Security | Feature | Chrome Remote Desktop | MSP360 Connect | |---|---|---| | **Remote Wipe** | 7.7 (20 reviews) | Feature Not Available | | **Device Management** | 8.1 (21 reviews) | 8.4 (16 reviews) | | **Device Enrollment** | 8.0 (22 reviews) | Feature Not Available | --- ## Categories **Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Unique to MSP360 Connect (1):** [OT Secure Remote Access Software](https://www.g2.com/categories/ot-secure-remote-access) --- ## Reviewer Demographics ### By Company Size | Segment | Chrome Remote Desktop | MSP360 Connect | |---|---|---| | **Small-Business** | 52.9% | 75.5% | | **Mid-Market** | 31.4% | 14.3% | | **Enterprise** | 15.7% | 10.2% | ### By Industry #### Chrome Remote Desktop - **Computer & Network Security:** 13.7% - **Information Technology and Services:** 13.7% - **Computer Software:** 11.8% - **Marketing and Advertising:** 5.9% - **Internet:** 5.9% - **Banking:** 3.9% - **Education Management:** 3.9% - **E-Learning:** 3.9% - **Higher Education:** 3.9% - **Law Practice:** 3.9% - **Other:** 29.4% #### MSP360 Connect - **Information Technology and Services:** 18.4% - **Education Management:** 6.1% - **Consumer Electronics:** 4.1% - **Construction:** 4.1% - **Computer Software:** 4.1% - **Hospital & Health Care:** 4.1% - **Automotive:** 4.1% - **Marketing and Advertising:** 4.1% - **Non-Profit Organization Management:** 4.1% - **Telecommunications:** 4.1% - **Other:** 42.9% --- ## Alternatives ### Alternatives to Chrome Remote Desktop - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (641 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [GoToMyPC](https://www.g2.com/products/gotomypc/reviews) — 4.3/5 stars (234 reviews) - [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews) - [Parsec](https://www.g2.com/products/parsec/reviews) — 4.7/5 stars (26 reviews) - [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews) - [NoMachine Everybody](https://www.g2.com/products/nomachine-everybody/reviews) — 4.5/5 stars (10 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) ### Alternatives to MSP360 Connect - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (641 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews) - [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews) --- ## Top Discussions ### Chrome Remote Desktop - Title: [What can Chrome Remote Desktop do?](https://www.g2.com/discussions/what-can-chrome-remote-desktop-do) — 1 comment > **Top comment:** "Remotely support users with issues or work remotely " ### MSP360 Connect - Title: [standby connection](https://www.g2.com/discussions/32541-standby-connection) — 1 comment, 1 upvote > **Top comment:** "You surely can, in this case, you need to use the Unattended Access feature. You can find a step-by-step guide on how to configure this feature..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/chrome-remote-desktop-vs-msp360-connect)