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Compare Chrome Remote Desktop and MSP360 Connect 
Featured Products
At a Glance
Market Segments
Small-Business (53.1% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
Chrome Remote Desktop
Star Rating
(51)4.2 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote DesktopMSP360 Connect
Star Rating
(52)4.2 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 3 pricing plansChrome Remote Desktop vs MSP360 Connect
When assessing the two solutions, reviewers found Chrome Remote Desktop easier to use. However, reviewers felt that MSP360 Connect was easier to administer and do business with overall. Finally, reviewers felt that the products are equally easy to set up.
- Reviewers felt that MSP360 Connect meets the needs of their business better than Chrome Remote Desktop.
- When comparing quality of ongoing product support, reviewers felt that MSP360 Connect is the preferred option.
- When assessing product direction, Chrome Remote Desktop and MSP360 Connect received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Chrome Remote Desktop
No pricing availableMSP360 Connect
Connect Free
Free
1 User
For personal use
- 5 devices in the address book
- Attended access only
- File transfer
Free Trial
Chrome Remote Desktop
No trial information availableMSP360 Connect
Free Trial is available
Ratings
Meets Requirements
8.4
42
8.9
39
Ease of Use
9.1
43
8.9
39
Ease of Setup
9.3
18
9.3
21
Ease of Admin
9.0
18
9.1
20
Quality of Support
8.8
32
9.0
28
Has the product been a good partner in doing business?
8.9
14
9.5
16
Product Direction (% positive)
9.1
41
9.1
39
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
23
Feature Not Available
8.5
22
Feature Not Available
8.2
23
Feature Not Available
7.9
21
9.1
16
8.3
20
9.1
19
8.8
21
9.2
24
8.4
20
8.3
22
Platform
8.5
23
Not enough data
8.6
22
Not enough data
8.6
22
Feature Not Available
8.0
23
8.7
26
Security
7.7
20
Feature Not Available
8.1
21
8.4
16
8.0
22
Feature Not Available
Categories
Categories
Shared Categories
Chrome Remote Desktop and MSP360 Connect are categorized as Remote Desktop
Unique Categories
Chrome Remote Desktop has no unique categories
MSP360 Connect is categorized as OT Secure Remote Access
Reviews
Reviewers' Company Size
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
14.3%
Information Technology and Services
12.2%
Computer Software
12.2%
Marketing and Advertising
6.1%
Internet
6.1%
Other
49.0%
Information Technology and Services
18.4%
Education Management
6.1%
Telecommunications
4.1%
Non-Profit Organization Management
4.1%
Marketing and Advertising
4.1%
Other
63.3%
Discussions
What can Chrome Remote Desktop do?
1 Comment
CK
Remotely support users with issues or work remotely Read more
Chrome Remote Desktop has no more discussions with answers
standby connection
1 Comment
SN
You surely can, in this case, you need to use the Unattended Access feature. You can find a step-by-step guide on how to configure this feature...Read more
MSP360 Connect has no more discussions with answers
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