Generated from real user reviews
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Great Product"
What do you like about MSP360 Connect?
Great value product for remote management of client devices.
See Related User Reviews
Dalibor M.
Small-Business (50 or fewer emp.)
5.0/5
"Effortless Backup and Secure Data Handling"
What do you like about MSP360 Connect?
I find MSP360 Connect impressively easy to use, which simplifies my tasks, especially when managing backups for both Mac and Windows machines. The bac
See Related User Reviews
Justin B.
Small-Business (50 or fewer emp.)
2.5/5
"A good product that needs a few tweaks before it can be implemented for any mission critical systems"
What do you like about MSP360 Connect?
The product is easy to install, and remote installation packages are easy to create. Customization is a nice feature. The remote access portal is full
See Related User Reviews
Justin B.
Small-Business (50 or fewer emp.)
2.5/5
"A good product that needs a few tweaks before it can be implemented for any mission critical systems"
What do you like about MSP360 Connect?
The product is easy to install, and remote installation packages are easy to create. Customization is a nice feature. The remote access portal is full
See Related User Reviews
Dalibor M.
Small-Business (50 or fewer emp.)
5.0/5
"Effortless Backup and Secure Data Handling"
What do you like about MSP360 Connect?
I find MSP360 Connect impressively easy to use, which simplifies my tasks, especially when managing backups for both Mac and Windows machines. The bac
See Related User Reviews
Justin B.
Small-Business (50 or fewer emp.)
2.5/5
"A good product that needs a few tweaks before it can be implemented for any mission critical systems"
What do you dislike about MSP360 Connect?
There are issues sometimes with the installer not carrying over some of the custom settings like unattended access. Often, the mouse does not work pro
See Related User Reviews
Justin B.
Small-Business (50 or fewer emp.)
2.5/5
"A good product that needs a few tweaks before it can be implemented for any mission critical systems"
What do you dislike about MSP360 Connect?
There are issues sometimes with the installer not carrying over some of the custom settings like unattended access. Often, the mouse does not work pro
Encryption for unattended access and simple Review collected by and hosted on G2.com.
I want to use the pro version within MSP360 console but I have to purchase a standalone to save money Review collected by and hosted on G2.com.
I find MSP360 Connect impressively easy to use, which simplifies my tasks, especially when managing backups for both Mac and Windows machines. The backup solutions and imaging of files are particularly valuable features for me, ensuring data security in an efficient manner. Furthermore, the initial setup process was very easy, making the transition to using this tool seamless. Overall, my experience with MSP360 Connect has been positive, as everything works well for my needs. Review collected by and hosted on G2.com.
I do not dislike anything. Review collected by and hosted on G2.com.
It's simple and effective way of connecting to computers from the web or app. Review collected by and hosted on G2.com.
The connection can sometimes be slow and the settings do not hold. Review collected by and hosted on G2.com.
It's fast and secure. Good product for one-time needs. Review collected by and hosted on G2.com.
Nothing at this time. Love all of the features. Review collected by and hosted on G2.com.
Great value product for remote management of client devices. Review collected by and hosted on G2.com.
Nothing really, I'm pretty happy with all of it. Review collected by and hosted on G2.com.
The product is easy to install, and remote installation packages are easy to create. Customization is a nice feature. The remote access portal is full-featured. I can see what computers are online, update the software remotely, and connect easily. Review collected by and hosted on G2.com.
There are issues sometimes with the installer not carrying over some of the custom settings like unattended access. Often, the mouse does not work properly, or at all on the remote computer... sometimes I cannot right-click with the mouse which is a big issue. Review collected by and hosted on G2.com.
MSP360 Connect allows you to easily backup and restore files and images. Review collected by and hosted on G2.com.
Minor learning curve, and makes sure you setup a reset code in the chance you forget the encryption password. Review collected by and hosted on G2.com.
Working from two places with 1 PRO license I can reach remote PC fine one way Review collected by and hosted on G2.com.
I cannot reach the 2nd PC from the first So, in a word, the version since Remote Terminal sucks. Review collected by and hosted on G2.com.
For remote help a simple working tool for free. No problem to help somebody without knowledge installing difficult programs or create accounts Review collected by and hosted on G2.com.
There are no real drawbacks and certainly not for a free tool Review collected by and hosted on G2.com.
This software is stable, lightweight and offers a complete set of features in the cloud backup space under great security and remote desktop support, easy to install, use and implement, does not require many system resources while running. The platform retains online documentation and its web archive system organizes files at the appropriate sites. Easy for the user to find and follow instructions when given for remote connection. Review collected by and hosted on G2.com.
There is no negative experience, rather this tool has greatly improved communication between the organization. Review collected by and hosted on G2.com.
