--- title: MSP360 Connect Reviews meta_title: 'MSP360 Connect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how MSP360 Connect works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 52 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # MSP360 Connect Reviews **Vendor:** MSP360 **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.2/5.0 **Total Reviews:** 52 ## About MSP360 Connect MSP360 Connect is a remote desktop solution designed for MSPs, IT professionals, businesses, and individuals. Whether providing remote support, managing IT infrastructure, or accessing personal devices, MSP360 Connect delivers fast, stable, and secure remote access. With features like unattended access, strong encryption, and seamless connectivity, it ensures efficient troubleshooting, remote maintenance, and collaboration—eliminating the need for on-site visits. ## MSP360 Connect Pros & Cons **What users like:** - Users appreciate the **affordable pricing** of MSP360 Connect, making remote management accessible for client devices. (1 reviews) - Users find MSP360 Connect **impressively easy to use** , simplifying tasks and ensuring efficient data management across platforms. (1 reviews) - Users value the **easy connection** capabilities of MSP360 Connect, enabling smooth and efficient remote access. (1 reviews) - Users appreciate the **easy deployment** of MSP360 Connect, making installation and remote management seamless and efficient. (1 reviews) - Users appreciate the **easy setup** of MSP360 Connect, making transitions smooth and management of backups effortless. (1 reviews) - Users find MSP360 Connect **easy to access** , benefiting from straightforward installations and seamless remote connections. (1 reviews) - File Transfer (1 reviews) - Security Focus (1 reviews) - Simplicity (1 reviews) - Software Updates (1 reviews) **What users dislike:** - Users experience **audio issues** with MSP360 Connect, hindering remote communication and overall functionality. (1 reviews) - Users report **remote access issues** , including problems with mouse functionality and missing custom settings during installation. (1 reviews) ## MSP360 Connect Reviews ### 1. Excellent program **Rating:** 4.5/5.0 stars **Reviewed by:** DIEGO ALEJANDRO P. | JEFE DE MANTENIMIETO, COMUNICACION Y TECNOLOGIA, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2018 **What do you like best about MSP360 Connect?** It has worked well for me with the Server, it works very well with Google, and it uploads the folders completely. **What do you dislike about MSP360 Connect?** when the server restarts due to a problem, it does not start automatically to continue with the Backup. **What problems is MSP360 Connect solving and how is that benefiting you?** I am sure that I have a real-time backup of my team. ### 2. Cloudberry Remote Assistant gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Filipe F. | Técnico em informática, Computer Hardware, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2018 **What do you like best about MSP360 Connect?** It's freeware, extremely easy to install. I can use it to support my friends and family. **What do you dislike about MSP360 Connect?** Sometimes the delay is overwhelming, even if both ends have fiber internet connection. It's Beta, so I guess this will be solved in the future. **What problems is MSP360 Connect solving and how is that benefiting you?** Mainly software issues under Windows OS ## MSP360 Connect Discussions - [standby connection](https://www.g2.com/discussions/32541-standby-connection) - 1 comment, 1 upvote - [View MSP360 Connect pricing details and edition comparison](https://www.g2.com/products/msp360-connect/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+23%3A49%3A39+-0500&secure%5Bsession_id%5D=184a3cfc-3b9e-4130-8cd3-17679515a731&secure%5Btoken%5D=f1cc544f16e1a597d4e63b7a066f5a9543a5f3b48abfa19d4db5249b79e70688&format=llm_user) ## MSP360 Connect Features **Administration** - User, Role, and Access Management - Policy, User, and Role Management - Privileged Access Manager - Network Mapping - Governance **Functionality** - Temporary, time-limited privilege - Network Segmentation - Adaptive Access Control - Access Control - Workflows **Reporting** - Reporting - Audit Logs - Activity Monitoring - Security Frameworks **Administration** - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Remote Device Control **Security** - Device Management ## Top MSP360 Connect Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,002 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,079 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)