Link copied to clipboard # MSP360 Connect vs TeamViewer Comparison - What are their main differences? Share [ Export ](/compare/msp360-connect/teamviewer/export.csv) MSP360 ConnectTeamViewer[+ Add Product](#) Pricing **MSP360 Connect** Free Trial **Free** · Connect Free **$89.99** Per User Per Year · Connect Pro **$1.00** Usage Based Per Month · Managed Connect **TeamViewer** Free Trial **$15.00** Per Month · Basic **Pricing Insights** from reviews Perceived Cost **MSP360 Connect** $$$$$ **TeamViewer** $$$$$ Average Discount **MSP360 Connect** Not enough reviews yet **TeamViewer** 9% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **MSP360 Connect** 6 months Based on 100 responses **TeamViewer** 6 months Based on 100 responses Return on Investment **MSP360 Connect** 6 months Based on 100 responses **TeamViewer** 6 months Based on 100 responses ![MSP360 Connect](https://images.g2crowd.com/uploads/product/hd_favicon/007bb50768a627b51828d6b215b701d5/msp360-connect.svg "MSP360 Connect") ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **MSP360 Connect** Affordable (1) Ease of Use (1) Audio Issues (1) Remote Access Issues (1) **TeamViewer** Ease of Use (518) Remote Access (428) Connection Issues (181) Connectivity Issues (147) Integrations **MSP360 Connect** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b0c0475c40c148890da9b45bd95b5f7/halopsa.png "Product Avatar Image") HaloPSA ](https://www.g2.com/products/halopsa/reviews)[ View all ](https://www.g2.com/products/msp360-connect/integrations) **TeamViewer** Not enough data Screenshots **MSP360 Connect** ![MSP360 Connect screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/198320/MSP360-Connect---allow-remote-access.png) **TeamViewer** ![TeamViewer screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1214366/product-teamviewer-remote-support-overview.png) **Ratings** from reviews Meets Requirements **MSP360 Connect** **8.9** /10 Based on 40 responses **TeamViewer** **9.1** /10 Based on 3,124 responses Ease of Use **MSP360 Connect** **8.9** /10 Based on 40 responses **TeamViewer** **9.1** /10 Based on 3,591 responses Ease of Setup **MSP360 Connect** **9.2** /10 Based on 22 responses **TeamViewer** **9.1** /10 Based on 1,103 responses Ease of Admin **MSP360 Connect** **9.0** /10 Based on 21 responses **TeamViewer** **8.9** /10 Based on 715 responses Quality of Support **MSP360 Connect** **9.0** /10 Based on 29 responses **TeamViewer** **8.6** /10 Based on 2,749 responses Has the product been a good partner in doing business? **MSP360 Connect** **9.3** /10 Based on 17 responses **TeamViewer** **8.6** /10 Based on 670 responses Product Direction (% positive) **MSP360 Connect** **8.8** /10 Based on 40 responses **TeamViewer** **8.7** /10 Based on 3,003 responses **Features** ratings from reviews Remote Desktop **8.7** /10 Based on 32 responses **8.8** /10 Based on 1,791 responses Remote Monitoring & Management (RMM) Not enough data **9.1** /10 Based on 74 responses Screen Sharing Not enough data **8.7** /10 Based on 1,090 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Unified Endpoint Management (UEM) Not enough data **9.8** /10 Based on 6 responses Network Monitoring Not enough data **9.3** /10 Based on 23 responses IT Asset Management Not enough data **7.9** /10 Based on 35 responses ServiceNow Store Apps Not enough data **9.3** /10 Based on 145 responses Remote Support Not enough data **9.0** /10 Based on 809 responses AR Collaboration Tools Not enough data **9.9** /10 Based on 5 responses Co-Browsing Not enough data **9.3** /10 Based on 25 responses Mobile Device Management (MDM) Not enough data **8.8** /10 Based on 38 responses Enterprise IT Management Not enough data **9.2** /10 Based on 30 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 76.0% Mid-Market(51-1000 emp.) 14.0% Enterprise(\> 1000 emp.) 10.0% Small-Business(50 or fewer emp.) 76.0% Mid-Market(51-1000 emp.) 14.0% Enterprise(\> 1000 emp.) 10.0% Small-Business(50 or fewer emp.) 43.6% Mid-Market(51-1000 emp.) 35.8% Enterprise(\> 1000 emp.) 20.6% Small-Business(50 or fewer emp.) 43.6% Mid-Market(51-1000 emp.) 35.8% Enterprise(\> 1000 emp.) 20.6% **Reviewers' Industry** [![MSP360 Connect](https://images.g2crowd.com/uploads/product/hd_favicon/007bb50768a627b51828d6b215b701d5/msp360-connect.svg "MSP360 Connect")](https://www.g2.com/products/msp360-connect/reviews) MSP360 Connect Information Technology and Services 18.0% Education Management 6.0% Computer Software 6.0% Consumer Electronics 4.0% Construction 4.0% Other 62.0% [![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")](https://www.g2.com/products/teamviewer/reviews) TeamViewer Information Technology and Services 15.8% Computer Software 10.6% Marketing and Advertising 3.8% Computer & Network Security 3.2% Telecommunications 2.8% Other 63.7% Alternatives **MSP360 Connect Alternatives** ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews) ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC") [ RealVNC ](/products/realvnc/reviews) ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") [ ScreenConnect ](/products/screenconnect/reviews) ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC") [ RemotePC ](/products/remotepc/reviews) **TeamViewer Alternatives** ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management") [ Atera ](/products/atera-it-management/reviews) ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve") [ LogMeIn Resolve ](/products/logmein-resolve/reviews) ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM") [ Datto RMM ](/products/datto-rmm/reviews) ## MSP360 Connect vs TeamViewer FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between TeamViewer vs MSP360 Connect? TeamViewer stands out for its higher G2 rating, broader reviewer base, and advanced enterprise features, while MSP360 Connect is favored for ease of setup and support among small businesses. | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | [MSP360 Connect](https://www.g2.com/products/msp360-connect/reviews) | | --- | --- | | 4.5/5 (4155 reviews) | 4.2/5 (52 reviews) | | Small-Business | Small-Business | | 9.1 | 9.3 | | 8.6 | 9.0 | | Ease of Use (517 all-time mentions) | Easy Setup (recent reviews) | ### How do the pricing models of TeamViewer and MSP360 Connect compare? MSP360 Connect is rated as the stronger value on price and cost satisfaction, with reviewers consistently highlighting affordability, while TeamViewer is frequently cited as expensive for small teams. - **TeamViewer:** In recent reviews, many buyers describe TeamViewer as a premium-priced solution, with several noting frustration over steep renewals and restrictions on free use. - **MSP360 Connect:** Reviewers consistently highlight MSP360 Connect as affordable and a great value, especially for small businesses and those seeking a free or low-cost remote support tool. - **Switching Reason:** Several reviewers mention switching to MSP360 Connect after encountering high costs or commercial use restrictions with TeamViewer. ### What are the best alternatives to TeamViewer and MSP360 Connect? The top 3 alternatives to TeamViewer and MSP360 Connect are NinjaOne, LogMeIn Resolve, and AnyDesk. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4155 reviews) | Small-Business | Premium-priced, cited as expensive for small teams | Ease of Use (517 all-time mentions) | | [MSP360 Connect](https://www.g2.com/products/msp360-connect/reviews) | 4.2/5 (52 reviews) | Small-Business | Consistently highlighted as affordable and great value | Easy Setup (recent reviews) | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5027 reviews) | Mid-Market | — | — | | [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | — | — | | [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1104 reviews) | Mid-Market | — | — | ### Which Remote Support features should I prioritize when comparing TeamViewer and MSP360 Connect? Buyers comparing TeamViewer and MSP360 Connect should prioritize Remote Access, Ease of Setup, Quality of Support, File Transfer, and Security. - **Remote Access:** TeamViewer (428 all-time mentions), MSP360 Connect (recent reviews cite reliable remote access) - **Ease of Setup:** TeamViewer (9.1), MSP360 Connect (9.3) - **Quality of Support:** TeamViewer (8.6), MSP360 Connect (9.0) - **File Transfer:** TeamViewer (164 all-time mentions), MSP360 Connect (recent reviews cite file transfer utility) - **Security:** TeamViewer (recent reviews highlight enhanced security features), MSP360 Connect (recent reviews cite security focus) ### What are the pros and cons of TeamViewer vs MSP360 Connect? TeamViewer's headline strength is its broad feature set and reliability, while MSP360 Connect is most praised for affordability and ease of setup. - **TeamViewer strengths:** Ease of Use (517 all-time mentions), Remote Access (428), Remote Control (343), Reliability (262), File Transfer (164), Easy Setup (155), Intuitive interface, AI-powered features, cross-platform support. - **TeamViewer trade-offs:** Expensive (137 all-time mentions), connection issues (181), slow performance (134), interface changes causing workflow disruption, licensing and pricing frustrations, occasional lag on slower networks. - **MSP360 Connect strengths:** Affordable (recent reviews), Easy Setup (recent reviews), Security Focus (recent reviews), File Transfer (recent reviews), centralized remote management, lightweight and simple interface. - **MSP360 Connect trade-offs:** Occasional connection slowness, mouse control issues, limited advanced features compared to TeamViewer, minor learning curve, some reviewers note lack of remote printing and multi-connection support. ### Is TeamViewer or MSP360 Connect better for small businesses? MSP360 Connect is the better fit for small businesses, with reviewers consistently highlighting its affordability and ease of use for this segment. - **TeamViewer:** Largest segment is Small-Business; reviewers note robust features but frequently cite high cost as a barrier for small teams. - **MSP360 Connect:** Largest segment is Small-Business; reviewers consistently praise its value, easy setup, and suitability for small business needs. ### Which Remote Support platform has better integrations? TeamViewer is favored for integrations, with reviewers citing integration with AnyDesk in over 31 all-time mentions, while MSP360 Connect has no reviewer-cited integrations. - **TeamViewer:** AnyDesk integration (31 all-time mentions) - **MSP360 Connect:** No reviewer-cited integrations ### How do TeamViewer and MSP360 Connect compare on customer support? MSP360 Connect scores higher on Quality of Support, with a 0.4-point advantage over TeamViewer (9.0 vs 8.6). - **TeamViewer:** Reviewers describe support as generally helpful and responsive, though some note frustration with licensing and interface changes. - **MSP360 Connect:** Reviewers consistently praise support quality, citing quick responses and helpful assistance, especially during setup and troubleshooting. ### Which is easier to implement, TeamViewer or MSP360 Connect? MSP360 Connect is rated higher for Ease of Setup, with a 0.2-point advantage over TeamViewer (9.3 vs 9.1). - **TeamViewer:** Reviewers highlight quick setup and straightforward installation, though some mention recent interface changes have added complexity for high-volume users. - **MSP360 Connect:** Reviewers consistently praise its easy and fast setup, with minimal learning curve and smooth onboarding for new users. ### Which product has better Remote Access? TeamViewer is the stronger product for Remote Access, with higher reviewer scores and significantly more all-time mentions for this feature. - **TeamViewer:** Remote Access (428 all-time mentions), Ease of Use (9.1), Meets Requirements (9.1), reviewers highlight reliable, responsive remote sessions and broad device support. - **MSP360 Connect:** Remote Access cited positively in recent reviews, Ease of Use (8.9), Meets Requirements (8.9), reviewers note reliable access but mention occasional slowness and limited advanced features.