Cloudways
Cloudways is a managed web hosting provider that frees businesses from hosting & server management with its two unique managed hosting solutions: Cloudways Flexible & Cloudways Autonomous. Over 100,000 digital agencies, e-commerce businesses, and SMBs trust Cloudways to host their websites across 50+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, Laravel, and more. You can also choose server specifications and configure the flexible platform to fit your operational requirements and business processes. With our pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Cloudways Autonomous in complement & contrast is a hands-off managed WordPress solution with built-in autoscaling. It is built on Kubernetes using Google's C2 machines with integrated enterprise CDN, database caching, and unlimited PHP workers. This unique yet powerful managed experience takes infrastructure and traffic management completely out of the way so businesses can focus on growth without the technical overhead. Both solutions are backed by Cloudways' exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed. Join the 100,000+ businesses worldwide who trust Cloudways for their undisrupted online presence & experience the simplicity and power of managed cloud hosting today.
Average Rating: 4.7/5.0
Total Reviews: 1,125
G2 Deal: Save 20% for 3 months, exclusively via G2
Cloudways takes away all your hosting and server management hassles so you can focus on growing your business. New customers can save 20% on all Cloudways plans for 3 months when they sign up for a new account.
Who Is the Company Behind Cloudways?
- Seller: DigitalOcean
- Company Website:
- Year Founded: 2012
- HQ Location: New York
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Twitter: @digitalocean
221,611 Twitter followers -
LinkedIn® Page: www.linkedin.com
2,476 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO, Owner
- Top Industries: Marketing and Advertising, Information Technology and Services
- Company Size: 92% Small, 7% Medium
What Do G2 Reviewers Say About Cloudways?
AI-generated summary from verified user reviews
Pros
- Users find Cloudways to be exceptionally easy to use, with a simple interface and helpful support for smooth setup.
- Users praise the helpful and fast 24/7 support from Cloudways, which resolves technical problems efficiently.
- Users find the easy setup of Cloudways ideal for beginners, simplifying cloud hosting and application deployment.
- Users praise the exceptional reliability of Cloudways, noting ongoing performance and impressive uptime for their websites.
- Users love the helpful support from Cloudways, making technical issues easy to resolve and enhancing their experience.
Cons
- Users find Cloudways expensive, especially with additional costs for business email and higher pricing than competitors.
- Users are frustrated by pricing issues such as high costs and lack of free business email accounts.
- Users report poor customer support, with slow response times and unhelpful bot interactions impacting their experience.
- Users find the lack of free email accounts frustrating, as additional costs for email hosting are a disappointment.
- Users find the poor user experience with Cloudways frustrating, particularly with navigation and support deficiencies.
What Are Recent G2 Reviews of Cloudways?
"Fast, Helpful Support and All the Features Needed to Build Apps"
Rating: 5.0/5.0 stars
— Soso S.
"Fast, Cost-Effective Hosting with an Easy All-in-One Dashboard"
Rating: 4.5/5.0 stars
— Veronika G.
What Are G2 Users Discussing About Cloudways?
- How much is Cloudways? - 2 comments
- How long is Cloudways free trial? - 3 comments
- What is Cloudways?











