Nicole L.
NL
Small-Business (50 or fewer emp.)
"Excellent Support and Easy Site Management"
4.5/5
What do you like best about WP Engine?

WP Engine makes it really easy to manage all my client sites from one spot. The support team is definitely a highlight; they are quick to answer, thorough, and often resolve issues for me, which is a relief because it takes some technical load off my hands. It's great that I don't have to dig through documentation or chat forums. I also like the site's ease of use and navigation, simplifying the whole management process. Plus, I find their pricing to be affordable and realistic, which is important for me. The setup was very easy, both creating new sites and transferring sites from another account were seamless processes. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

The delete option for environments could be improved. When I open a main environment and then switch to staging, selecting delete there actually deletes the entire site instead of just the staging environment. This created anxiety for me after I once deleted a fully developed e-commerce site. Although the team was able to quickly recover the site I accidentally deleted, the design could be clearer to prevent such issues when deleting. Review collected by and hosted on G2.com.

Response from Emma Zwirko of WP Engine

Thank you for taking the time to share your review, Nicole! We're glad to hear about your positive experience with our support team and that they have been helpful with resolving issues. We appreciate your feedback about the delete option for environments. We'll pass your review along to our team to take into consideration for future improvements.

If you ever need anything, please don't hesitate to reach out to our team! We're always happy to help.

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