![Dennis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dennis M.") DM Dennis M. Founder & Managing Director Consulting Small-Business (50 or fewer emp.) 6/7/2026 "Outstanding Support, Clean Backend, and Time-Saving Staging" 5/5 What do you like best about WP Engine? WP Engine's support is genuinely outstanding. Within minutes of opening a chat you're connected with a highly technical person who can actually solve your problem, not just read from a script. It's rare to encounter someone who can't resolve your issue on the spot, and they always share links and tools so you can handle similar things yourself next time. The backend is clean, intuitive, and free from unnecessary clutter. One-click staging and dev environments are a huge time-saver, and rolling backups of around 40 days are critical for running a professional operation. Performance is noticeably better than my previous host, and pricing becomes very competitive once you're managing dozens of sites. Add-ons can be pricey for smaller clients but make a lot of sense at the enterprise level. 10/10, would absolutely recommend. Review collected by and hosted on G2.com. What do you dislike about WP Engine? The main downside is that add-ons can be quite expensive, which makes it difficult to justify the cost for smaller clients. This isn't a dealbreaker for larger or enterprise-level operations where the value is clear, but for agencies managing smaller client sites it can add up quickly. Outside of that, there is very little to complain about. Review collected by and hosted on G2.com. What problems is WP Engine solving and how is that benefiting you? As an agency managing multiple client sites, WP Engine solves the core problem of needing reliable, fast hosting with minimal downtime and expert support always on hand. Being billed annually in AUD rather than USD has also made a real difference, it's much easier to forecast costs, manage pricing for clients, and avoid unexpected currency fluctuations. Overall it has streamlined how I run and price my hosting services. Review collected by and hosted on G2.com. Show More Response from Emma Zwirko of WP Engine [Editedit](https://www.g2.com/survey_responses/wp-engine-review-12929995/official_response/edit) Thank you for taking the time to share your review, Dennis! We're glad to hear about your positive experience with our support team and that our platform has been helpful for your agency. We appreciate your feedback on our pricing! We understand that price is a strong consideration when choosing a platform and our team is constantly working on optimizing our platform to ensure it aligns with the value we provide. If you need anything, please don't hesitate to reach out to our team. We're always here and happy to help! Current UserValidated ReviewerIncentivizedSource: Seller invite See what 345 reviewers think of WP Engine 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/wp-engine/reviews)