--- title: 20i Reviews meta_title: '20i Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 165 reviews by the users' company size, role or industry to find out how 20i works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 165 scale: '5' date_modified: '2026-06-24' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # 20i Reviews **Vendor:** 20i **Category:** [VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms) **Average Rating:** 4.9/5.0 **Total Reviews:** 165 ## About 20i High-performance managed hosting for every occasion. Join over 1 million agencies, freelancers, businesses and side-hustlers for unmatched speed and reliability. Our expert Support Team are web hosting enthusiasts with rave reviews. Get help from real people who love what they do, not canned responses. Migrating to 20i is easy, and you can transfer unlimited sites and email from any host in just a click, for free, whenever you like. ## 20i Pros & Cons **What users like:** - Users praise 20i's **quick and friendly customer support** , making technical issues easy to resolve and enhancing overall experience. (26 reviews) - Users value the **exceptional support** from 20i, highlighting quick responses and effective issue resolution. (19 reviews) - Users praise the **exceptional technical support** from 20i, highlighting their responsiveness and problem-solving capabilities. (16 reviews) - Users appreciate the **quick response** of 20i's support, resolving issues promptly and enhancing overall experience. (12 reviews) - Users praise 20i for its **exceptional reliability** and outstanding support, making hosting and management effortless. (10 reviews) - Staff Expertise (9 reviews) - Affordable (8 reviews) - Users highlight the **ease of use** of 20i, appreciating its intuitive platform and seamless feature implementation. (8 reviews) - Easy Setup (8 reviews) - Fast Hosting (8 reviews) **What users dislike:** - Users note **hosting issues** due to limited data centers and outdated Windows server options affecting flexibility. (3 reviews) - Users experience **slow performance** during loading and in the control panel, impacting usability and efficiency. (3 reviews) - Users note the **hosting limitations** with Windows options and database caps, affecting overall flexibility and experience. (2 reviews) - Users find **limited customization options** in 20i, particularly regarding Windows hosting and outdated server versions. (2 reviews) - Users desire more **flexibility** with Windows hosting options and recent server versions, feeling limited by current offerings. (2 reviews) - Limited Functionality (2 reviews) - Slow Loading (2 reviews) - Slow Loading Speed (2 reviews) - Slow Server Performance (2 reviews) - Slow Speed (2 reviews) ## 20i Reviews ### 1. Developer-Friendly Hosting with Responsive, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Pippa Rose R. | Head of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about 20i?** It is really developer friendly. It's designed for resellers and people who host their client's websites (as well as being great for just individuals). The support is really good - they are responsive and very helpful (no silly questions!). The servers themselves run really well and have good uptime stats. They fix issues timely. And it's a nice interface that's easy to use. **What do you dislike about 20i?** Sometimes you can't get as detailed into the server as you might want to do, such as changing server settings, but in general, if you ask support, they can do it at their end. **What problems is 20i solving and how is that benefiting you?** It's really good for agencies / developers who host a lot of different people's sites, keeping them separate but visually in one place. It means one client's site won't bring down the server for everyone else and also things are kept securely separate. ### 2. Clean Interface, Easy Support Access **Rating:** 4.0/5.0 stars **Reviewed by:** Jon W. | Founder and CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about 20i?** I like that 20i offers both email hosting and domain services in the same control panel, which is convenient. I appreciate how clean the interface is, making it easy to navigate. It's also easy to talk to support, which I find helpful. Additionally, the initial setup was very easy. **What do you dislike about 20i?** I think the email pricing could be better. I would prefer a smaller package with cheaper pricing, such as lower storage. **What problems is 20i solving and how is that benefiting you?** 20i combines email hosting and domain services in one control panel, making management more convenient for me. ### 3. Technical help was fast and awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about 20i?** I had an issue with transferring a domain to 20i. They were **VERY** responsive and helped me work out the problem even though the issue was with the original host. Their pricing is reasonable. **What do you dislike about 20i?** At this point in my experience with 20i, I am not aware of any downsides to working with 20i. **What problems is 20i solving and how is that benefiting you?** Though I'm not looking for start a business and promote that through my site hosted by 20i, they do give me a reliable presence online to showcase my photography. ### 4. By far the best out there!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about 20i?** I really don't know where I would be without 20i.com - the ULTIMATE in reseller hosting! **What do you dislike about 20i?** Nothing! - Pure perfection!!! Everything about 20i.com is FABULOUS!!! **What problems is 20i solving and how is that benefiting you?** Everything I need and more under one roof! ### 5. Best hosting company with reasonable pricing out there **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Web Developer and Owner of MB-sites.com, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about 20i?** Customer support is second to none. They respond super quickly and their responses are very helpful, not like the generic nonsense you get as the first response from other hosting companies just so they can claim short response time. Every person on the support team I have had the pleasure to deal with so far has been brilliant and I cannot complain. Massive thanks to Sam T, Jake E, Rob, Peter H, Joshua S, Louie R, James S, Morgan C, Callum B, Cory S, Arron H, Robyn H, Nathan N for helping me sort out my issues migrating everything from another hosting company. I highly recommend 20i. I trust them with all of my clients websites, 72 in total. **What do you dislike about 20i?** There is nothing to dislike. Great hosting company! **What problems is 20i solving and how is that benefiting you?** Fast and very helpful customer support. Fast feature-rich hosting that is more than enough for all my needs. ### 6. 20i has been a learning curve but worth it! **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about 20i?** The support has been great. Not only timely but friendly and knowledgable. The AI bot could learn a thing or two from the real support people! Pricing has become a big factor these days and I have moved from a dedicated server elsewhere to shared server with 20i. The savings are considerable, even when I added Timeline Pro backup. I also saved money by using their WHMCS licence, although I haven't yet configured WHMCS with their own module to automate some tasks. **What do you dislike about 20i?** Not so much least helpful but more of a difference is their control panel. My customers and I were used to cpanel and there is a learning curve with regards to finding things and differing terminology (maybe that is why the AI bot struggles?). Some of their terminology can lead to misunderstanding. As a reseller I am used to Joomla and Wordpress sites, Content Management Systems, and was quite surprised to find that the white label approach was HTML and CSS based. So setting up a website that would be seamless with the Host Shop was a step too far for now. I will stick with WHMCS and their themes. **What problems is 20i solving and how is that benefiting you?** Primarily a financial saving. ### 7. Seriously Good Hosting. Support That Actually Supports You **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about 20i?** 20i stands out as key provider for my business for one main reason: proper, human support. It’s not outsourced or robotic, it’s fast, intelligent, and genuinely helpful. Every time I’ve raised an issue or asked a question, I’ve had someone who knows what they’re talking about reply quickly and always with the solution. The UI is clean and logical and it feels like it was built by people who actually use it. No digging through nonsense to find DNS or backups, it’s all where it should be. They’re based in the UK, which makes a huge difference to me. Speeds are great, and I’m not stuck in a different timezone if I need help. As for tools: staging, backups, reseller stuff, it’s all there and works really well. If you're a designer, dev, or agency who values your time and sanity, 20i is worth it for the support alone. **What do you dislike about 20i?** Nothing major, but I’d love to see even more detailed analytics built into the dashboard. It’s not a deal-breaker, I just love data. **What problems is 20i solving and how is that benefiting you?** It’s taken the stress out of hosting. I no longer waste time chasing support tickets or wrestling with clunky interfaces because 20i gives me fast, UK-based support, a clear dashboard, and tools that actually help, like staging, backups, and simple site migrations. That means fewer headaches, happier clients, and more time to focus on the actual work ### 8. Affordable, Fast and Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about 20i?** I use them as a reseller for hosting, but they offer tons of things. I thought it was afforable for what I use it for then I found out I can create my own shop right from the dashboard. Everything is easy to find and use. The support is quick, very human and easy to understand. It is so easy for me to go around the dashboard, Other companies are so hard to navigate. **What do you dislike about 20i?** The only negative thing I can think of is that my bank card wont do foreign transactions so I have to pay with paypal. But thats really no big deal and not their fault at all. **What problems is 20i solving and how is that benefiting you?** All my clients websites are in one place, easy to navigate and i can even turn hosting off easily for overdue accounts, and turn it right back on if they pay. ### 9. 20i has helped me migrate from a failed hosting company. **Rating:** 5.0/5.0 stars **Reviewed by:** Jim G. | Pricipal Site Reliability Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about 20i?** I was able to transfer my collection of websites from a failed hosting company. My sites were migrated smoothly and came right up with 20i. They offer reseller options that work for me at a price that was less expensive than what I had spent in the past. And now I have the opportunity to offer web hosting to friends and family. And possibly start my own business. 20i offers many options that I haven’t seen with other hosting companies. You can choose to offer cloud hosting on other platforms as well as native 20i data centers. No matter whether you choose native hosting or pick one of the big names, 20i has a vast number of CDN sites all over the world so your websites will seem like they are local to everyone. I also like that they have a full library of free add on utilities that can be added to any website. **What do you dislike about 20i?** I haven’t found anything I dislike about 20i yet. **What problems is 20i solving and how is that benefiting you?** I can host my websites on separate severs, grouping them according to who will manage them. ### 10. Exceptional Hosting Experience with 20i Web Hosting! **Rating:** 5.0/5.0 stars **Reviewed by:** Melrose M. | Website Agency Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about 20i?** I've been in the website business for over 25 years, and I've never experienced better customer support and service. Reliable, fast, and always responsive – 20i is the best hosting provider I've worked with! **What do you dislike about 20i?** So far, I have not found anything negative about 20i, their products or services. If there has ever been anything wrong, 20i has ALWAYS found a remedy and without delay. **What problems is 20i solving and how is that benefiting you?** I am a website designer/developer and a Reseller of 20i hosting and domains. I have used several hosts in the past and have had terrible experiences with them. I stumbled upon 20i while I was looking for a platform to resell to my clients and I couldn't be happier! 20i has been there to hold my hand during my learning process and they are always on top of support any time day or night. If I have a question, they are unsure of, 20i works with me until we figure out a working solution. They never try to upsell me or push off problems and that is the main reason I chose to make 20i my hosting company. Their staff are always polite and extremely helpful. They have a customer for life with me! ### 11. Excellent speedy customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jules H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about 20i?** Superhelpful customer service, easy to make multiple sites. I'm not hugely experienced with DNS and site migration, had problems with my previous provider and wanted a more reliable company. 20i were extremely helpful and I've now migrated all my sites. The sitebuilder was also easy to use and has a clean look - ideal for a couple of calling-card projects I needed to put online. **What do you dislike about 20i?** Nothing. Everything so far has been smooth and the communication is clear and user-friendly. **What problems is 20i solving and how is that benefiting you?** My previous provider let a business-critical domain lapse, and I didn't get good or responsive customer service. So I was looking for a different provider, and needed to migrate several small sites quickly. The migration was straightforward, 20i took the strain and I was able to do a lot myself, because the communication was so clear. My sites are now up-to-date and easier to manage. I'm so happy to have the complicated proliferation of providers and legacy sites under one roof now. ### 12. 20i are beyond all other hosting providers... and Ive tried many! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian C. | Web and App Dev, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about 20i?** I manage multiple websites with 20i and use their panel daily for development work. Their tools are far beyond what other providers offer, making every aspect of site management seamless. The ease of integration is outstanding—whether it’s setting up emails, launching new platforms, or spinning up staging environments, everything is effortless. Their optimisation suite is incredible, and now with the options to store pre-made website builds, I can easily implement entire projects with a single click. Most importantly, their hosting is blazing fast and ultra-reliable, delivering insane speeds and TTFBs. The customer support team is exceptional—always available, even out of hours, and they go beyond standard support to find creative solutions. 20i truly sets the benchmark for hosting excellence! **What do you dislike about 20i?** There is nothing I can think of to improve 20i, but Im sure they will think of new things, they are always thinking and improving. **What problems is 20i solving and how is that benefiting you?** Affordable and reliable Hosting with all the trimmings! Makes my life so much easier and I sleep better knowing all my sites are with them. ### 13. By Far the Best UK Hosting Company....Trust me Ive used them all! **Rating:** 5.0/5.0 stars **Reviewed by:** Liam B. | Website Developer & Magento Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about 20i?** As someone who has been using UK hosts for over 20 years from 1&1 (now ionos) Fast Hosts, Host Gator, DIY Host, UK2, Heart Internet to name a few, Ive learnt they always start off good but then 6 months in they seem to drop the ball and the support or hosting (ie performance) quality drops. So far I have been with 20i for 18 months and the support is excellent and any small issues I have they are on it and very supportive. **What do you dislike about 20i?** A couple of things, somtimes the control panel (especially selecting the create support ticket tab) is super slow and makes you miss the menu, clicking something else, The only other little thing i dislike is when you mark a ticket as urgent it should override the requirement to wait for the Ai to answer (for urgent only) as a few times I have forgot its done this, gone back to my work and realised despite being urgent its not been responded. Although I understand the need for ai to save on unnecessary human intevention (which is actualy really good 70% of the time) i think for urgent tickets this should be disabled or at least a question asked before do you want ai to try and answer or push direct to a human **What problems is 20i solving and how is that benefiting you?** Things like cloning a website or changing them from staging to live, dns pointing, general little issues arise with websites they are really good! ### 14. 20i are THE best hosting company like EVER! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew S. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about 20i?** 20i take all the complexity out of hosting, email, and more. Their support is hands down the best I’ve ever received from any hosting provider. **What do you dislike about 20i?** I really can't think of anything I dislike about 20i **What problems is 20i solving and how is that benefiting you?** We rarely run into problems, but on the occasions we do, 20i handle them quickly and efficiently – nothing is ever too much trouble. ### 15. An extremely trusted partner to our web design and hosting business **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about 20i?** Their systems and service levels are the best I have encountered in over 25 years of being in this business. All support requests are usually answered within minutes (24x7) by knowledgeable support staff, so the rare issues that do arise are very short lived. **What do you dislike about 20i?** There's not much to dislike only a bit if you need Windows hosting. The offering for that is more limited, with caps on the size of available MS SQL Server databases (1GB) in the reseller environment. Also, they still offer only Windows 2016 Server as a preinstall on a VPS, which is pretty old now, so if you want a later version, you have to upgrade from there with your own license. **What problems is 20i solving and how is that benefiting you?** We used to run our own servers, which took time and effort. Now we have a knowledgeable technical team just a few keystrokes away that quickly get their heads around any issues that arise and solve them - usually in double-quick time. ### 16. 20i: Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Paul C. | Civil Servant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about 20i?** Transferred to 20i after iBrave folded. Thanks to the 20iTeam for taking over the accounts and providing excellent service. Their response time is fast and friendly. They walked me through several hiccups on my end and I really appreciate their expertise. **What do you dislike about 20i?** I didn't have any downsides with 20i. I felt that the pricing was commensurate with the services provided. They have many more features that I was not using as my website was only informational. The 20i Team took care of all transfer requirements from iBrave hosting letting me concentrate on tweaking my web pages. That was a relief for me and I thank them for making it so easy to get my site up and running. **What problems is 20i solving and how is that benefiting you?** I needed my website up and running and they provided the web space for me. ### 17. Stable control panel & perfect support **Rating:** 5.0/5.0 stars **Reviewed by:** Eiad B. | Senior Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2025 **What do you like best about 20i?** 20i support is the best I've seen. I'm using several hosts from I which I cancelled couple because of the lack of support on time when needed. Whether it is unexpected down or email issues, they have always updated me very quickly. Also their own control panel is useful and easy to deal with. Migration service also went automatically and smoothly **What do you dislike about 20i?** Not much to complain really, I felt slow loading sometimes of some sites, but it could be because I'm really away from their servers location in UK **What problems is 20i solving and how is that benefiting you?** The 20i own control panel solves Cpanel unpredictable pricing changes seen on other hosts, the cost is very reasonable as well. and very stable ### 18. Relaible and strightforward hosting for resellers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about 20i?** The support is generally excellent - timely and helpful. The control panel is well laid out and easy to use. Adding new packages is painless and straiforward. **What do you dislike about 20i?** 20i uses a custom control panel which means that it may not be familiar to plesk or cpanel users. In addition, there is no control over some of the security features - for example mod security, so any changes to that need to be done via a support ticket. **What problems is 20i solving and how is that benefiting you?** I have consolidated all of my hosting with 20i, which has alleviated the need for additional support to manage other servers. ### 19. Website Reseller Services for businesses of all sizes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about 20i?** Their entire offering meets my needs as a reseller of website services. It is cost-effective and packed with features from a range of functions and software that can be added to user accounts, backed up by expert staff available every time I need help. **What do you dislike about 20i?** I have been using 20i almost from their inception and I would not still be a customer of theirs were there anything I really disliked. **What problems is 20i solving and how is that benefiting you?** 20i is a true one-stop shop. They have competitive pricing for domain names, and that includes transfer-in from other hosts. They have reseller packages to suit all company sizes and easy route to upgrade as needed. I particularly like the ability to create multiple product sets for my customers and, if needed, to be able to adjust those on the fly. ### 20. Excellent uptime and customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about 20i?** I have had to consult their technical support specialists many times including domain and site transfer from other service providers. They have always been cost competitive and their customer service has been both responsive and knowledgeable. I am now only using the basic shared hosting service but that is ideal for my needs. The security and availability have also been excellent. (I am a retired computer consultant and not easily impressed!) **What do you dislike about 20i?** For my purposes, I cannot think of any negatives. **What problems is 20i solving and how is that benefiting you?** I have used 20i to host multiple charity websites and emails as well as a computer user group. ### 21. Excellent hosting platform **Rating:** 5.0/5.0 stars **Reviewed by:** Paul B. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about 20i?** The customer support is second to none. I believe they are the best hosting company that I have used in the past thirty years. **What do you dislike about 20i?** Nothing, they do an all round high quality job for all their clients. **What problems is 20i solving and how is that benefiting you?** Wordpress hosting ### 22. Amazing hosting company **Rating:** 5.0/5.0 stars **Reviewed by:** Ian J. | Freelance Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about 20i?** The prices are great and the customer service are second to none, highly recommended **What do you dislike about 20i?** Nothing, I've tried other other companies and they're the best **What problems is 20i solving and how is that benefiting you?** Peace of mind that all my websites run smooth ### 23. A shout out for Braydon W in Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jane Elizabeth W. | Website Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about 20i?** I have been transferring all the websites I design over to 20i from a different British based hosting service (who sold out). On the whole Customer Service is pretty good - the odd frustrating moment at times - but TODAY I received fantastic service when I had completely messed something up and needed help. Braydon W could easily have let me figure it out for myself but no, he politely and kindly continued to support me get my issue sorted when in fact he must have known I had made an error. So, THANK YOU Braydon in 20i Support. You helped me a lot! Liz (Jane Elizabeth) **What do you dislike about 20i?** There are a couple of services I'd like to see included and I've written to the Tech Team (about a year ago) but haven't had anything but a generic standard holding reply. **What problems is 20i solving and how is that benefiting you?** Providing me with the services I need to host my client's sites. ### 24. Fantastic Reseller Hosting with Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Joe G. | Web Design Agency Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about 20i?** Discovering 20i Reseller Hosting has been a game changer for my business. I wanted to provide my clients with high quality WordPress hosting but also allow them have individual access to their own control panel. Most other reseller hosting did not offer this but thankfully 20i does. The platform for managing these clients is easy to use and full of amazing features. To add to this, their customer service is brilliant, with friendly responses to tickets coming from the likes of Louie, Joe, Nathan and Ryan coming within minutes. **What do you dislike about 20i?** Overall it's difficult to find something I dislike about 20i. **What problems is 20i solving and how is that benefiting you?** 20i offer a Reseller Hosting solution where I can provide my clients with a high quality hosting package including fast WordPress hosting, SSL Cert and business emial. And from my side as an agency owner, 20i provide a platform to easily manage all our clients. This has helped me greatly to grow my business over the past number of years. ### 25. Outstanding Hosting Service with Unmatched Support – My20i Delivers!" **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about 20i?** I've been using My20i for some time now, and I have to say, it's one of the best hosting services I've ever come across. First off, the price is fantastic—great value for the quality of service you get. The control panel is incredibly intuitive, making it super easy to set up hosting and emails. Migrating my emails was a breeze, which was a huge relief compared to the headaches I've had with other providers. But the real standout feature for me is the support. I've never experienced anything like it. Their response times are lightning-fast, and every issue I've had (which have been few and far between) has been resolved quickly and efficiently. It’s clear they genuinely care about their customers. Honestly, I've never had better support anywhere else. If you're looking for reliable hosting with top-notch support, My20i is a no-brainer. Highly recommended! **What do you dislike about 20i?** Honestly, I don’t have anything negative to say. The service has been consistently reliable, and I’ve never encountered any issues worth mentioning. If I had to nitpick, it would be that I haven't found anything to complain about! **What problems is 20i solving and how is that benefiting you?** My20i has been a lifesaver when it comes to resolving technical issues, especially with plugins conflicting with caching and themes not working properly. Their team has also helped me set up cron jobs and command lines, which saved me a lot of time and hassle. What stands out is that they never turn me away—they're always willing to find solutions to any problems I face. Their support has made managing my website so much smoother and stress-free. ### 26. reseller - easy to make money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about 20i?** support staff are very good and never let you down **What do you dislike about 20i?** You can't choose which hosting packages should have the 30 day backup service for web hosting or email **What problems is 20i solving and how is that benefiting you?** Very easy to make money and support customers on topics I know nothing about due to 20i's knowledge base and support staff ### 27. Brilliant Sales Support, Brilliant Migration suppport, brilliant site performance **Rating:** 5.0/5.0 stars **Reviewed by:** gurjit p. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2024 **What do you like best about 20i?** From the start point had a query about hosting , their sales support was amazing. One of their sales team wasnt too sure which server i need to go for he passed my chat to someone more technical who adviced which server i require. purchased their services in 10 mins from that chat converation they logged a ticket got the process started and what an amazing support. been in the e commerce industry for over 10 years tell you what it was seemless amazing ticketing system they kept me updated got me up and running within a day ! ease of implementation they did all the hard work i sat back provided what ever information they require. the integration was easy they did all the back up from my old hosting and they migrated all data / database over!! **What do you dislike about 20i?** would be great if they provided a bit of a tour maybe showing how to restore data etc a bit of a quick video or welcome pack would be great BUT saying that , you can navigate very easy cant really say i dislike 20i at the moment not navigated to all the pages etc. **What problems is 20i solving and how is that benefiting you?** continuity which is important. Hostinger gave me endless headache, loss of revenue and sleepless night. i feel that there is support available where as hostinger there was a rubbish bot! ### 28. Migration process **Rating:** 5.0/5.0 stars **Reviewed by:** Fábio V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about 20i?** Customer support is exceptional; in addition to operating 24/7, response times are very quick, and most issues are resolved within minutes. **What do you dislike about 20i?** Nothing to point out. The only thing might be the prices, which are slightly high, but considering the level of customer support provided, it is well worth the cost. **What problems is 20i solving and how is that benefiting you?** My previous hosting had many service interruptions; the server would go down, and the response time was too high. There was one instance where a problem caused me to be without service for over 6 hours, which is why I started looking for another hosting company. I already knew about 20i, so the choice was quick. ### 29. Unrivalled Support, Goes the extra mile **Rating:** 5.0/5.0 stars **Reviewed by:** rob e. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about 20i?** Always willing to go the extra mile and help with issues that many other Hosting Companies would not entertain. Support staff are polite, flexible, knowledgeable and really try to make sure they find a solution to your problem, even when it is YOUR problem and nothing to do with their hosting service - a breath of fresh air and sets the bar that most other hosting companies can only dream of reaching. **What do you dislike about 20i?** not a lot TBH - pricing is on par with competitors, but could always be cheaper!! but for what they offer they are priced very competitively, its just we all want somethign for nothing right? **What problems is 20i solving and how is that benefiting you?** so much better than the competition, the gold standard in shared hosting ### 30. i am very happy support is greatly helpful and speed in answer. **Rating:** 5.0/5.0 stars **Reviewed by:** ammar a. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2024 **What do you like best about 20i?** the best Customer Support, verry heplfull, speed answer **What do you dislike about 20i?** No think at this time all is good for me **What problems is 20i solving and how is that benefiting you?** i came to 20i because of the all-in-one offres tha satisfy my needs. ### 31. Excellent service and timely excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about 20i?** Quick and very well-mannered support team **What do you dislike about 20i?** Not really disliking the service. May be some more data centers/ hosting locations could be added worldwide. **What problems is 20i solving and how is that benefiting you?** 20i is providing great web hosting service. I host my websites and my client's website using 20i. ### 32. Superb Support and Services **Rating:** 5.0/5.0 stars **Reviewed by:** Luca B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about 20i?** Great services, support are very helpful! Very quick responses. Easy to use platform no issues at all **What do you dislike about 20i?** nothing about support/services but would love more flexibility over the Hostshop design etc.. **What problems is 20i solving and how is that benefiting you?** Quick support, affordable and great for profit margins especially for a start up ### 33. Best support I have found. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about 20i?** Their level of support they offer is second to none. They message back with in minutes and always resolve any issues promptly. This is one of the main reasons I stay hosting with them. **What do you dislike about 20i?** I can't currently think of any reasons. Everything has been great. **What problems is 20i solving and how is that benefiting you?** Hosting my websites, handling mailbox's and I have hosted VPS with them as well as using them to resell domains etc. ### 34. Fantastic and Fast Technical Support when you need it! **Rating:** 5.0/5.0 stars **Reviewed by:** Tom C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2025 **What do you like best about 20i?** The support is fantastic. As a business owner, but web development skills are limited, but I know I can rely on 20i when I get stuck or things break. **What do you dislike about 20i?** Nothing that I can think of. It is all good. **What problems is 20i solving and how is that benefiting you?** Great hosting and VPS at affordable pricing. ### 35. Seriously good customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Elle D. | Owner / Founder, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about 20i?** I represented a client and needed help gaining control of a domain name. Joshua helped immensely via Live Chat and then via Support Ticket!! They were able to confirm various pieces of information and enabled us to progress our issue. This was all carried out very quickly. **What do you dislike about 20i?** I haven't used enough of it to spot any downsides. I have only used their Live Chat customer service. **What problems is 20i solving and how is that benefiting you?** My client has lost contact with the original reseller of their domain name. 20i were able to confirm that he was still around and contacted him on our behalf. All very speedy. ### 36. Outstanding support **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar V. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about 20i?** Great prices, no downtime ever, hosting multiple sites, fast and efficient technical support. Very easy to set up. Integrates great with Worpress. **What do you dislike about 20i?** I am going into the second year and no negative experiences that I can think. **What problems is 20i solving and how is that benefiting you?** Hosting my website and online store with no downtime and keeping it secure. Having a fast and consistent service. Quick and reliable technical support which ensuring a smooth operation and online presence. ### 37. Absolutely the BEST web hosting platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick R. | Owner / Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about 20i?** The automation and flawless operation are beyond impressive. Very easy to use! Total control of domains and websites with all the portal features, very easy to integrate. Support staff via web chat are EXCELLENT and always available. **What do you dislike about 20i?** The webmail feature seems a bit slow to load when you click on read new messages, but this is likely because they have security running in the background. Other than that, 20i offers excellent service at a fair price! **What problems is 20i solving and how is that benefiting you?** The automated web builder app is making life a LOT easier for me and for our clients, we love the web builder app and they improve on it frequently! ### 38. Consistently excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Ronnie D. | Developer & IT COnsultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about 20i?** No matter what the time of day, support responses come almost immediately and problems are resolved completely. They have a comprehensive offering and a simple user interface for administration. **What do you dislike about 20i?** No negatives - I have used (and run) hosting providers before however nothing compares to 20i. **What problems is 20i solving and how is that benefiting you?** Rapid setup of hosting. ### 39. Excellent products and service **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about 20i?** Have been using 20i for many years and they are by far the best provider that we have used. Super easy user-interface and set-up for any domain on any platform. Have never experienced any failure of the system so 100% reliable for us. They provide excellent customer support through a simple ticket system for any complex issues relating to the operation, migration or implementation of a site and there response is normally instant. **What do you dislike about 20i?** Nothing that comes to mind, they are an excellent company. **What problems is 20i solving and how is that benefiting you?** They are a high quality partner in as much as we host our clients websites using them and our clients are very happy with the services we provide via our 20i reseller account. ### 40. The best customer services I've ever experienced **Rating:** 5.0/5.0 stars **Reviewed by:** Simon T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about 20i?** I like the migration service it's very easy and if there is a problem like there was with my previous host over a DNS issue with the second site I needed to migrate they helped me through the staging process which I'd never done before and they took the lead through the whole process. they are not just generic support staff who answer the phones or divert your ticket to the right department, they are all technically qualified people and give you the assistance right from the get go. I particualy love thier WordPress optimised platform which is great as I develop websites for my clients using this, so no more messing around optimising servers myself with increased memory etc. The built in web application firewall and malware scanner is a big plus also the free SSL, 20i are saving me money every year here, so no more pricey bloaty plugins to install. Their CDN is a massive plus so no more cachhing plugins required either. I can't recommend 20i enough they are packed full of useful features , easy integratins and implementation and Ben G who supported me through the process was absolutely brilliant. **What do you dislike about 20i?** Have't found anything I dislike. I'm not sure there is anything to dislike. **What problems is 20i solving and how is that benefiting you?** They are solving my previouse platform issues with heart internet and also solving my previous customer support issues, my previous host left me hanging for nearly 4 days before I got an answer, with 20i it was less than ten minutes. ### 41. Outstanding UK customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about 20i?** An exemplar of a modern hosting company. Having worked with several large scale and enterprise hosting companies over the years, I can confidently say 20i are the best I've ever used. Everything I've ever needed to do is easy to use and available within just a click or two, and support when getting stuck has been almost immediate and always incredibly helpful. They're ahead of the game in terms of domain security with several features I haven't seen supported via the UI and for free with any other suppliers (SPF, DNS-SEC, MTA-STS, DMARC etc) and they make it very easy to transfer sites and domains across. **What do you dislike about 20i?** Really nothing. The monthly bill is very reasonable for the range and standard of services offered **What problems is 20i solving and how is that benefiting you?** Having everything available through a robust secure UI means it's much quicker and easier to complete routine tasks and much harder to get them wrong. ### 42. I use 20i's white label reseller hosting for my business **Rating:** 5.0/5.0 stars **Reviewed by:** Sam G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about 20i?** 20i's unique hosting infrastructure, using a built in CDN, Clustered / Load balanced technology and whitelable hosting is superb. Superfast loading, and nearly 100% uptime. There support is unbeatable, with responces within less than 10 minutes on all cases. I login to 20i most days, and host over 45 seperate domains with them. Creating new sites and linking to WHMCS is super easy, and overall there implimentation of many features is everything i need. **What do you dislike about 20i?** The only downside to 20i, is you have to pay extra to enable backups. Most hosting providers offer this as part of there service, however 20i have many features that lots of other providers dont have. **What problems is 20i solving and how is that benefiting you?** 20i allows us to resell, using a white labled platform, and allows us to be super flexible with packages we offer to our customers. 20i is probably the best hosting platform around, with many advanced features, such as clustered hosting, auto load balancing and CDN features. ### 43. Absolutely Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2024 **What do you like best about 20i?** They are first class in regards to support always go over and above. Recently I had a site that was deleted in error but 20i immediately restored the back up. First rate 5 stars **What do you dislike about 20i?** There is nothing I dislike about 20i let's hope that continues **What problems is 20i solving and how is that benefiting you?** They resolved a deleted website issue which was resolved quickly ### 44. My success partners always **Rating:** 5.0/5.0 stars **Reviewed by:** Jalal A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about 20i?** Everything about them is amazing, such as services, customer service, and technical support. They are wonderful, and I always tell them that you are my success partners. **What do you dislike about 20i?** There is nothing annoying coming from them that would cause dissatisfaction **What problems is 20i solving and how is that benefiting you?** They are responsible for solving all my clients' problems, and I have to devote myself to developing my work with my current clients and searching for new ones ### 45. 20i provide very proactive and effective customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Charlie W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about 20i?** Both over the last year, since I signed up to 20i, and in the most recent case the level of support and their responsiveness have impressed me. In the most recent incident Callum responded almost instantly and when we couldn't find an immediate resolution to my enquiry the ticket was escalated and the issue resolved. Any delays in the progress of the ticket were more down to my response times rather than on the part of Callum or 20i. This, I have learnt over the few support tickets I’ve raised, is the norm. I’m very satisfied with my decision to pull my physical servers from my previous data centre and open a reseller account with 20i using their own cloud hosting. The service thus far has been exemplary and the management of their services using the 20i control panel has made management of the 30+ sites that I currently manage a breeze. Being able to set-up customised individual control panels for individual clients where needed has also streamlined my operations and impressed the clients that want that level of control. **What do you dislike about 20i?** None really. Recent change from unlimited number of sites for one price to a tiered tariff is something of a negative. Though in reality not a great hardship as the costs are still manageable given the allowances within each tier. **What problems is 20i solving and how is that benefiting you?** Relieving the need for dedicated server with associated management, software licencing and co-location costs. ### 46. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy H. | Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about 20i?** Not only is the hosting incredibly reliable, but the support is second to none. One of my biggest reasons for using them is they offer green hosting which ticks my business ethos. **What do you dislike about 20i?** Not found any downsides to using 20i. They are a brilliant company to work with. **What problems is 20i solving and how is that benefiting you?** My business is very sustainability focussed, and with 20i's green hosting, it ticks that box not just for me, but for my clients. Their control panel is so user friendly, I can see all my clients websites and domains and manage them easily. I can also give my clients (or their IT teams) access to their own control panel. ### 47. Always prepared to go a bit further **Rating:** 5.0/5.0 stars **Reviewed by:** Gary M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** Most useful aspect is that support tickets are read by humans at the first step rather than auto replied and then having to re explain as a human has clearly not read the request **What do you dislike about 20i?** Hosting is occasionally not as fast as I'd hope for on shared hosting **What problems is 20i solving and how is that benefiting you?** low cost shared hosting ### 48. Excellent support with prompt answers **Rating:** 5.0/5.0 stars **Reviewed by:** Jon L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about 20i?** I have been using 20i for 5 years and have in excess of 100 hosting accounts. Up-time has been excellent and they offer a wide range of services. On the rare occassion I need some help, the support team have been excellent, often responding to my questions in less than an hour, at any time of day or night. **What do you dislike about 20i?** Nothing comes to mind. Everything I need has been provided and it's really straightforward. **What problems is 20i solving and how is that benefiting you?** I'm able to offer my clients a reliable hosting package and can bundle togther all of the features they require. ### 49. Great Support and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about 20i?** Support team at 20i doing amazing job. Very helpfull with huge websites migration. Server offering is good and their platform is vell build. Big thanks to expoerts at 20i Connor B, Callum B, Peter H, Joshua S, Braydon W, Nathan N, Arron H, Jake E for amazing support. **What do you dislike about 20i?** Noting to dislike at the moment. They doing good job. **What problems is 20i solving and how is that benefiting you?** Migration number of websites from cPanel to 20i was easy. In case of problems support team very helpfull. ### 50. 20i.com superior support **Rating:** 5.0/5.0 stars **Reviewed by:** David I. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2024 **What do you like best about 20i?** The best thing is supporting these guys helped me a ton and saved me multiple times. Then the whole system and a friendly user panel. **What do you dislike about 20i?** Currently, I can't use Hostshop as I can't translate it into my language Slovenian. The second problem is my Nacional domain .si is four times more expensive here because of that I am forced to use other registrars. **What problems is 20i solving and how is that benefiting you?** For me, it means that I can securely host my clients web sites. ## 20i Discussions - [Do you recommend 20i for web hosting, and what has been your experience so far?](https://www.g2.com/discussions/do-you-recommend-20i-for-web-hosting-and-what-has-been-your-experience-so-far) - 2 comments - [Is Reseller Hosting Profitable?](https://www.g2.com/discussions/is-reseller-hosting-profitable) - 1 comment - [View 20i pricing details and edition comparison](https://www.g2.com/products/20i/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+14%3A10%3A24+-0500&secure%5Bsession_id%5D=5e9be9e2-5eaf-41e7-80d8-839266149826&secure%5Btoken%5D=9c8ede2b4ad6411d386a7b1ca88b1007da6102e34d0296452ffd48cd2ab32c01&format=llm_user) ## 20i Integrations - [WHMCS](https://www.g2.com/products/whmcs/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## 20i Features **Functionality** - Developer Tools - Automation - Website Staging **Customization** - Custom DNS name servers - Self branding - Bandwidth support - Flexible hosting plans **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Support** - Scalability - Backup and restoration - cPanel Management - Domain Reseller Account Support **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Convenience and automation - Domain Registrar** - Bulk domain management - Auto-renewal **Support** - CMS Variety - Multi-CMS Support - Compliance **Free Resources** - Email - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration ## Top 20i Alternatives - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (289 reviews) - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (800 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) - 4.7/5.0 (1,108 reviews)