20i Reviews & Product Details

It is really developer friendly. It's designed for resellers and people who host their client's websites (as well as being great for just individuals). The support is really good - they are responsive and very helpful (no silly questions!). The servers themselves run really well and have good uptime stats. They fix issues timely. And it's a nice interface that's easy to use. Review collected by and hosted on G2.com.

Sometimes you can't get as detailed into the server as you might want to do, such as changing server settings, but in general, if you ask support, they can do it at their end. Review collected by and hosted on G2.com.

I like that 20i offers both email hosting and domain services in the same control panel, which is convenient. I appreciate how clean the interface is, making it easy to navigate. It's also easy to talk to support, which I find helpful. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

I think the email pricing could be better. I would prefer a smaller package with cheaper pricing, such as lower storage. Review collected by and hosted on G2.com.

I had an issue with transferring a domain to 20i. They were **VERY** responsive and helped me work out the problem even though the issue was with the original host. Their pricing is reasonable. Review collected by and hosted on G2.com.

At this point in my experience with 20i, I am not aware of any downsides to working with 20i. Review collected by and hosted on G2.com.

I really don't know where I would be without 20i.com - the ULTIMATE in reseller hosting! Review collected by and hosted on G2.com.

Nothing! - Pure perfection!!! Everything about 20i.com is FABULOUS!!! Review collected by and hosted on G2.com.

Customer support is second to none. They respond super quickly and their responses are very helpful, not like the generic nonsense you get as the first response from other hosting companies just so they can claim short response time. Every person on the support team I have had the pleasure to deal with so far has been brilliant and I cannot complain.

Massive thanks to Sam T, Jake E, Rob, Peter H, Joshua S, Louie R, James S, Morgan C, Callum B, Cory S, Arron H, Robyn H, Nathan N for helping me sort out my issues migrating everything from another hosting company.

I highly recommend 20i. I trust them with all of my clients websites, 72 in total. Review collected by and hosted on G2.com.

There is nothing to dislike. Great hosting company! Review collected by and hosted on G2.com.

The support has been great. Not only timely but friendly and knowledgable. The AI bot could learn a thing or two from the real support people!

Pricing has become a big factor these days and I have moved from a dedicated server elsewhere to shared server with 20i. The savings are considerable, even when I added Timeline Pro backup. I also saved money by using their WHMCS licence, although I haven't yet configured WHMCS with their own module to automate some tasks. Review collected by and hosted on G2.com.

Not so much least helpful but more of a difference is their control panel. My customers and I were used to cpanel and there is a learning curve with regards to finding things and differing terminology (maybe that is why the AI bot struggles?). Some of their terminology can lead to misunderstanding. As a reseller I am used to Joomla and Wordpress sites, Content Management Systems, and was quite surprised to find that the white label approach was HTML and CSS based. So setting up a website that would be seamless with the Host Shop was a step too far for now. I will stick with WHMCS and their themes. Review collected by and hosted on G2.com.

20i stands out as key provider for my business for one main reason: proper, human support. It’s not outsourced or robotic, it’s fast, intelligent, and genuinely helpful. Every time I’ve raised an issue or asked a question, I’ve had someone who knows what they’re talking about reply quickly and always with the solution.

The UI is clean and logical and it feels like it was built by people who actually use it. No digging through nonsense to find DNS or backups, it’s all where it should be.

They’re based in the UK, which makes a huge difference to me. Speeds are great, and I’m not stuck in a different timezone if I need help. As for tools: staging, backups, reseller stuff, it’s all there and works really well.

If you're a designer, dev, or agency who values your time and sanity, 20i is worth it for the support alone. Review collected by and hosted on G2.com.

Nothing major, but I’d love to see even more detailed analytics built into the dashboard. It’s not a deal-breaker, I just love data. Review collected by and hosted on G2.com.

I use them as a reseller for hosting, but they offer tons of things. I thought it was afforable for what I use it for then I found out I can create my own shop right from the dashboard. Everything is easy to find and use. The support is quick, very human and easy to understand. It is so easy for me to go around the dashboard, Other companies are so hard to navigate. Review collected by and hosted on G2.com.

The only negative thing I can think of is that my bank card wont do foreign transactions so I have to pay with paypal. But thats really no big deal and not their fault at all. Review collected by and hosted on G2.com.

I was able to transfer my collection of websites from a failed hosting company. My sites were migrated smoothly and came right up with 20i. They offer reseller options that work for me at a price that was less expensive than what I had spent in the past. And now I have the opportunity to offer web hosting to friends and family. And possibly start my own business.

20i offers many options that I haven’t seen with other hosting companies. You can choose to offer cloud hosting on other platforms as well as native 20i data centers. No matter whether you choose native hosting or pick one of the big names, 20i has a vast number of CDN sites all over the world so your websites will seem like they are local to everyone. I also like that they have a full library of free add on utilities that can be added to any website. Review collected by and hosted on G2.com.

I haven’t found anything I dislike about 20i yet. Review collected by and hosted on G2.com.

I've been in the website business for over 25 years, and I've never experienced better customer support and service. Reliable, fast, and always responsive – 20i is the best hosting provider I've worked with! Review collected by and hosted on G2.com.

So far, I have not found anything negative about 20i, their products or services. If there has ever been anything wrong, 20i has ALWAYS found a remedy and without delay. Review collected by and hosted on G2.com.