VOXOX Reviews & Product Details

They had good rates on SMS messages, and a good API for sending tons of messages. They had a simple API to use to send SMS messages through. Worked great for a long time. Review collected by and hosted on G2.com.

Their support system is severly lacking. They all of a suddent stopped being able to offer the service to us, no notice, no warning. They left us scrambling to find new vendors. When we asked them about it they said they might be able to fix it with no timeline or specifics. After pushing them for more of a response they essentially stopped responding. Review collected by and hosted on G2.com.

Easy to use. Automated interactions with real-time responses and voice automation. Can be operated from anywhere which improves work flexibility and emphasizes SMS marketing with AI powered solutions for effective customer communication. Review collected by and hosted on G2.com.

Expensive. Data is stored in a third-party platform raises concerns on data security. Limited customization options. Quality of customer support is not great. Technical glitches affects performance. Review collected by and hosted on G2.com.

The service works well. I like the auto-attendant, and the initial setup wasn't too bad. I liked the options and menus, and it was all pretty logically laid out. Review collected by and hosted on G2.com.

The customer support was not very good. I had trouble changing a configuration, and they were not helpful in getting the issue resolved. They also did not provide much help when I asked about changing the level of service or porting the numbers. Review collected by and hosted on G2.com.

The Cloud Phone interface made it easy for us to create a new number and add the extensions we needed.

In no time at all our business was up and running with a local phone number. Plus the pricing was very affordable! Review collected by and hosted on G2.com.

The biggest issue I've run into is when trying to "Add a Call" to the line. On my android phone, from the Cloud Phone mobile app, I am only given the option to choose from existing contacts. I wish I had the ability to type in the phone number I wanted to add. This is a recurring problem, because as a business we are constantly calling numbers that are not in our saved contacts list. Review collected by and hosted on G2.com.