--- title: VOXOX Reviews meta_title: 'VOXOX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how VOXOX works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 4 scale: '5' date_modified: '2026-08-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # VOXOX Reviews **Vendor:** VOXOX **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 3.3/5.0 **Total Reviews:** 4 ## About VOXOX VOXOX is an innovator in 5G-AI cloud-based communication solutions with 15 years of proven success in helping small businesses create meaningful and lasting connections with their customer through smart, easy-to-use, cloud-based SMS automation and voice solutions. We’re taking smart communications to a whole new level with our all-in-one VOXOX AI-powered automated messaging suite that makes reaching your customers faster, easier and more effective than ever. Want to create lead-generating text campaigns? We've got you! Our SMS campaign builder and templates will help you create exciting communications, notifications, special offers, and more for your customer journey. Take your customers from "Hello" to "WOW" with our integrated voice solutions and SMS marketing suite. Learn more about our Voice and SMS features at: VOXOX.com/phone-system-features ## VOXOX Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **automation capabilities** of VOXOX, particularly the simple API for efficient SMS messaging. (1 reviews) - Users appreciate the **affordable SMS rates and simple API** of VOXOX, enhancing their messaging experience significantly. (1 reviews) - Users value the **reliability** of VOXOX, praising its consistent performance and effective SMS messaging capabilities. (1 reviews) - Users value the **simple API** of VOXOX, making SMS messaging efficient and easy to use. (1 reviews) **What users dislike:** - Users express frustration with the **lack of customer service** , noting poor communication and unhelpful support responses. (1 reviews) - Users express frustration over the **inadequate support system** of VOXOX, leading to unexpected service disruptions and poor communication. (1 reviews) - Users report **poor customer support** , experiencing unresponsive communication and abrupt service interruptions without prior notice. (1 reviews) ## VOXOX Reviews ### 1. Voxox lacks support for some products they offer **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** October 24, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about VOXOX?** They had good rates on SMS messages, and a good API for sending tons of messages. They had a simple API to use to send SMS messages through. Worked great for a long time. **What do you dislike about VOXOX?** Their support system is severly lacking. They all of a suddent stopped being able to offer the service to us, no notice, no warning. They left us scrambling to find new vendors. When we asked them about it they said they might be able to fix it with no timeline or specifics. After pushing them for more of a response they essentially stopped responding. **What problems is VOXOX solving and how is that benefiting you?** They can send many SMS messages in a short amount of time, when their system works. Their API is simple enough for almost any company to use, assuming the SMS messages will actually send. ### 2. VOXOX - An innovative communication platform **Rating:** 4.0/5.0 stars **Reviewed by:** mandi N. | Senior Java Developer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 24, 2023 **What do you like best about VOXOX?** Easy to use. Automated interactions with real-time responses and voice automation. Can be operated from anywhere which improves work flexibility and emphasizes SMS marketing with AI powered solutions for effective customer communication. **What do you dislike about VOXOX?** Expensive. Data is stored in a third-party platform raises concerns on data security. Limited customization options. Quality of customer support is not great. Technical glitches affects performance. **What problems is VOXOX solving and how is that benefiting you?** Enhancing integration with CRM systems, improving customizations and customer support provides seamless experience. Indetailed analytics and reports with mobile-friendly features can help the users to maintain the business more efficiently. ### 3. ok service, customer support isn't the best. **Rating:** 3.0/5.0 stars **Reviewed by:** Hayley G. | Product Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 13, 2021 **What do you like best about VOXOX?** The service works well. I like the auto-attendant, and the initial setup wasn't too bad. I liked the options and menus, and it was all pretty logically laid out. **What do you dislike about VOXOX?** The customer support was not very good. I had trouble changing a configuration, and they were not helpful in getting the issue resolved. They also did not provide much help when I asked about changing the level of service or porting the numbers. **What problems is VOXOX solving and how is that benefiting you?** It is a great way to set up VOIP phones very quickly. Out of the box, things worked well enough to get the rest of the business going. ### 4. The perfect phone system for our small business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 12, 2018 **What do you like best about VOXOX?** The Cloud Phone interface made it easy for us to create a new number and add the extensions we needed. In no time at all our business was up and running with a local phone number. Plus the pricing was very affordable! **What do you dislike about VOXOX?** The biggest issue I've run into is when trying to "Add a Call" to the line. On my android phone, from the Cloud Phone mobile app, I am only given the option to choose from existing contacts. I wish I had the ability to type in the phone number I wanted to add. This is a recurring problem, because as a business we are constantly calling numbers that are not in our saved contacts list. **What problems is VOXOX solving and how is that benefiting you?** The Cloud Phone has provided an affordable and quality product that has enabled our small business to have a phone without spending large amounts of money and without having to purchase physical phone systems. I highly recommend their service for startups, freelancers, or small teams. I love that we add the option to fully customize our greetings and extensions. There are also a lot of great options for handling the transfer of calls from the app to your phone of choice. ## VOXOX Discussions - [How does VOXOX work?](https://www.g2.com/discussions/how-does-voxox-work) - [What is VOXOX?](https://www.g2.com/discussions/what-is-voxox) - [What is VOXOX used for?](https://www.g2.com/discussions/what-is-voxox-used-for) - [View VOXOX pricing details and edition comparison](https://www.g2.com/products/voxox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-20+00%3A04%3A09+-0500&secure%5Bsession_id%5D=170abcef-a98e-4d32-94cb-0a9f0fb0fa37&secure%5Btoken%5D=0663f6ee8ed8bcb000f7f909599168421e5d0268521d337f4a45e149cbdf8e11&format=llm_user) ## VOXOX Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top VOXOX Alternatives - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,377 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,587 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,364 reviews)