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# Certinia PS Cloud vs Cloud Coach Comparison - What are their main differences?

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Certinia PS CloudCloud Coach[+ Add Product](#)

Reviews

**Certinia PS Cloud** [

4.3/5(674)

](https://www.g2.com/products/certinia-ps-cloud/reviews#reviews)

**Cloud Coach** [

4.5/5(176)

](https://www.g2.com/products/cloud-coach/reviews#reviews)

Pricing

**Certinia PS Cloud**
No pricing available

**Cloud Coach**
Free Trial

**Contact Us** · Ultimate

**Pricing Insights**
from reviews

Time to Implement

**Certinia PS Cloud**
6 months

Based on 26 responses

**Cloud Coach**
5 monthsFaster

Based on 5 responses

Return on Investment

**Certinia PS Cloud**
21 months

Based on 11 responses

**Cloud Coach**
12 months9 months sooner

Based on 20 responses

Perceived Cost

**Certinia PS Cloud**
$$$$$

**Cloud Coach**
$$$$$

Average Discount

**Certinia PS Cloud**
15%4% more

**Cloud Coach**
11%

 ![Certinia PS Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b9465a040b561681ad19b753d4cf7b15/financialforce-professional-services-cloud.svg "Certinia PS Cloud")

 ![Cloud Coach](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d153dca591c71473df7888ad61b172d/cloud-coach.png "Cloud Coach")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

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Who do you want to talk with?

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Pros & Cons

**Certinia PS Cloud**
[
Team Collaboration (13)
](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759721&qs=pros-and-cons#reviews)[
Ease of Use (12)
](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758285&qs=pros-and-cons#reviews)[
User Unfriendliness (10)
](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1760022&qs=pros-and-cons#reviews)[
Learning Curve (9)
](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759150&qs=pros-and-cons#reviews)

**Cloud Coach**
[
Ease of Use (51)
](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786370&qs=pros-and-cons#reviews)[
Project Management (44)
](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790172&qs=pros-and-cons#reviews)[
Learning Curve (24)
](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1786458&qs=pros-and-cons#reviews)[
Complexity (20)
](https://www.g2.com/products/cloud-coach/reviews?filters%5Bsentiment_snippet%5D=1790291&qs=pros-and-cons#reviews)

Integrations

**Certinia PS Cloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91541061d7a6ccf564a2dde149187831/mulesoft-anypoint-platform.png "Product Avatar Image")

MuleSoft Anypoint Platform

](https://www.g2.com/products/mulesoft-anypoint-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d554fcefe65894ee5ce15deee9215fc7/oracle-cpq.png "Product Avatar Image")

Oracle CPQ

](https://www.g2.com/products/oracle-cpq/reviews)[
View all
](https://www.g2.com/products/certinia-ps-cloud/integrations)

**Cloud Coach**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e189c9a0582c6b3467658109ad95bd9/oracle-netsuite.png "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c993a6e283a9bd6408ff2c4457aa165/agentforce-360-platform-formerly-salesforce-platform.png "Product Avatar Image")

Salesforce Platform

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[
View all
](https://www.g2.com/products/cloud-coach/integrations)

Screenshots

**Certinia PS Cloud**
 ![Certinia PS Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1310328/02---Right-resource_-right-time.png)

**Cloud Coach**
 ![Cloud Coach screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/185010/AppExchange-Images-Starter-Listing-_17_.png)

Ratings

Meets Requirements

**Certinia PS Cloud**

8.3

8.3540

**Cloud Coach**

8.6

8.6158

Ease of Use

**Certinia PS Cloud**

7.9

7.9543

**Cloud Coach**

8.2

8.2160

Ease of Setup

**Certinia PS Cloud**

6.8

6.8340

**Cloud Coach**

7.2

7.2123

Ease of Admin

**Certinia PS Cloud**

7.2

7.2348

**Cloud Coach**

7.9

7.9106

Quality of Support

**Certinia PS Cloud**

8.1

8.1499

**Cloud Coach**

9.0

9.0146

Has the product been a good partner in doing business?

**Certinia PS Cloud**

8.4

8.4345

**Cloud Coach**

9.3

9.3109

Product Direction (% positive)

**Certinia PS Cloud**

8.6

8.6526

**Cloud Coach**

9.1

9.1150

Features

Professional Services Automation[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

8.1

155

7.4

53

Customer Management

Customer Profiles

8.4(won by 1.1)

81

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

38

Sales

8.1(won by 0.8)

85

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

35

Marketing

7.2(won by 0.7)

63

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.5

34

Client Portal

8.0(won by 1.3)

64

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

36

Project Management

Project Planning

8.6(won by 0.3)

125

|

Verified

8.3

46

Project Tracking

8.8

133

|

Verified

8.9(won by 0.1)

48

Resource Definition

8.6(won by 0.3)

127

|

Verified

8.3

44

Resource Management

8.5(won by 0.2)

135

|

Verified

8.3

47

Resource Allocation & Planning

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Accounting

Revenue Recognition

8.0(won by 1.1)

93

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

40

Invoice Management

8.1(won by 1.7)

71

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

36

Payments

8.2(won by 2.2)

59

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

33

Project Accounting

8.5(won by 1.8)

91

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

39

Budget Tracking

8.4(won by 1.2)

105

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.2

41

Time & Expense Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Billable Items Tracking

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Portfolio Management

Portfolio Definition

8.3(won by 1.4)

61

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

34

Portfolio Performance

8.2(won by 1.4)

60

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

33

Risk

8.1(won by 0.4)

75

7.7

35

Portfolio Mix

8.1(won by 1.2)

54

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

30

Analytics

Forecasting

8.2(won by 0.8)

103

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

38

Reporting

8.5(won by 0.2)

128

|

Verified

8.3

40

KPIs

8.4(won by 0.4)

95

|

Verified

8.0

33

Real-Time Reporting

Not enough data

Not enough data

Administration

Standard Integrations

8.1(won by 0.1)

95

|

Verified

8.0

31

Workflow

8.3(won by 0.1)

114

|

Verified

8.2

35

Access Management

8.1(won by 0.4)

102

|

Verified

7.7

31

Email Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

APIs

8.3(won by 0.5)

91

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

28

Internationalization

8.1(won by 1.0)

71

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

25

Performance and Reliability

8.5

117

|

Verified

8.7(won by 0.2)

33

Mobile

7.5(won by 1.5)

72

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

29

Offline Access

7.2(won by 1.4)

50

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

26

Generative AI

AI Text Generation

6.6(won by default)

15

Feature Not Available

AI Text Summarization

6.6(won by default)

15

Feature Not Available

Proposal Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Artificial Intelligence - Professional Services Automation

Predictive Forecasting

Not enough data

Not enough data

Smart task suggestions

Not enough data

Not enough data

Automated workflows

Not enough data

Not enough data

Agentic AI - Professional Services Automation

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

CRM

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Project Management[Hide 144 FeaturesShow 144 Features](javascript:void(0);)

Not enough data

7.9

106

Tasks

Creation & Assignment

Not enough data

8.5(won by default)

100

|

Verified

Due Dates

Not enough data

8.4(won by default)

98

|

Verified

Task Prioritization

Not enough data

8.2(won by default)

95

|

Verified

To-Do Lists

Not enough data

8.2(won by default)

93

|

Verified

Dependencies

Not enough data

8.1(won by default)

97

Mass Updates

Not enough data

7.2(won by default)

86

Drag & Drop

Not enough data

8.1(won by default)

96

|

Verified

Recurring Tasks

Not enough data

7.1(won by default)

77

Real-Time Updates

Not enough data

Not enough data

Projects

Planning

Not enough data

8.1(won by default)

95

|

Verified

Project Map

Not enough data

8.2(won by default)

92

GANTT

Not enough data

8.6(won by default)

98

|

Verified

Calendar View

Not enough data

7.6(won by default)

92

|

Verified

Views

Not enough data

7.8(won by default)

92

|

Verified

Project Budgeting

Not enough data

7.0(won by default)

83

Issue Tracking

Not enough data

7.8(won by default)

89

|

Verified

Templates

Not enough data

8.5(won by default)

99

|

Verified

Critical Path

Not enough data

7.6(won by default)

87

|

Verified

Time & Expense

Not enough data

7.8(won by default)

86

|

Verified

Methodologies

Not enough data

8.1(won by default)

88

|

Verified

Project Time Tracking

Not enough data

Not enough data

Bug Tracking

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Sprint Planning

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Release Planning

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Multi-Department/Project

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Percent-Complete Tracking

Not enough data

Not enough data

Reporting/Project Tracking

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Traditional Methodologies

Not enough data

Not enough data

Task Planning

Not enough data

Not enough data

Traditional Methodologies

Not enough data

Not enough data

Resource Management

Resource Definiton

Not enough data

7.8(won by default)

89

|

Verified

Capacity

Not enough data

7.7(won by default)

89

|

Verified

Scheduling

Not enough data

7.7(won by default)

90

|

Verified

Task Scheduling

Not enough data

Not enough data

Project Planning/Scheduling

Not enough data

Not enough data

Project Monitoring

Baselining / KPIs

Not enough data

7.6(won by default)

84

|

Verified

Resource Allocation

Not enough data

8.0(won by default)

89

|

Verified

Activity Dashboard

Not enough data

8.0(won by default)

97

|

Verified

Activity Dashboard

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Agentic AI - Project Management

Multi-step Planning

Not enough data

8.7(won by default)

5

Cross-system Integration

Not enough data

8.3(won by default)

5

Autonomous Task Execution

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Additional Functionality

Backlog Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Retrospectives Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Supports Scrum

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Request Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Charting

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Project Workflow

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Progress Reports

Not enough data

Not enough data

Budget Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Requirements Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Release Management

Not enough data

Not enough data

For IT Project Management

Not enough data

Not enough data

Product Roadmapping

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Testing/QA Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Web-based Deployment

Not enough data

Not enough data

Idea Management

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Productivity Analysis

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Remote Support

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Network Diagram

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Time Clock

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Daily Reports

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Roadmapping

Not enough data

Not enough data

Iteration Management

Not enough data

Not enough data

Timeline Management

Not enough data

Not enough data

KPI Monitoring

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Messaging

Not enough data

Not enough data

Customer Success[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

Not enough data

6.9

13

Customer Information

Customer Health Scores

Not enough data

7.3(won by default)

10

Customer Monitoring

Not enough data

7.2(won by default)

10

Customer Profiles

Not enough data

7.6(won by default)

9

Playbooks

Not enough data

6.3(won by default)

8

Customer Segments

Not enough data

5.6(won by default)

8

Product Engagement

Not enough data

7.0(won by default)

9

Surveys

Not enough data

6.0(won by default)

8

NPS of Customers

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Predictions

Churn Risk

Not enough data

5.9(won by default)

9

Upsell Opportunities

Not enough data

5.4(won by default)

9

Custom Triggers

Not enough data

6.7(won by default)

10

Machine Learning

Not enough data

5.4(won by default)

9

Platform

Reporting & Dashboards

Not enough data

8.0(won by default)

10

Third-Party Integrations

Not enough data

8.0(won by default)

10

Data Import & Export Tools

Not enough data

8.0(won by default)

10

Workflow Capability

Not enough data

7.9(won by default)

11

Notifications

Not enough data

7.7(won by default)

10

Customization

Not enough data

8.3(won by default)

10

Scalability

Not enough data

8.0(won by default)

10

Data Security

Not enough data

8.1(won by default)

9

Performance & Reliability

Not enough data

7.7(won by default)

10

User, Role, and Access Management

Not enough data

8.2(won by default)

10

Collaboration Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Churn Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Account Management

Not enough data

Not enough data

Renewal Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

5.4(won by default)

8

AI Text Summarization

Not enough data

5.8(won by default)

8

Generative AI

Not enough data

Not enough data

Agentic AI - Customer Success

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Onboarding

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

API

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Win/Loss Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Account Alerts

Not enough data

Not enough data

Project and Portfolio Management[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

Not enough data

8.0

49

Portfolio Management

Portfolio Types

Not enough data

8.1(won by default)

45

Planning

Not enough data

8.6(won by default)

45

Alignment

Not enough data

8.1(won by default)

45

Portfolio Mix

Not enough data

7.9(won by default)

44

Resource Allocation & Planning

Not enough data

Not enough data

Project Management

Dependencies

Not enough data

8.2(won by default)

43

Priorities

Not enough data

8.1(won by default)

43

Lean Management

Not enough data

7.9(won by default)

40

Deadline Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Resource Management

Definition

Not enough data

8.7(won by default)

44

Allocation

Not enough data

8.5(won by default)

45

Optimization

Not enough data

8.3(won by default)

45

Data & Analytics

Data Consolidation

Not enough data

8.4(won by default)

43

Visualizations

Not enough data

8.5(won by default)

42

Performance

Not enough data

8.6(won by default)

43

Risk Analysis

Not enough data

7.8(won by default)

41

Strategy - Project and Portfolio Management

Simulation

Not enough data

7.5(won by default)

17

Tracking

Not enough data

7.8(won by default)

17

Planning

Not enough data

7.8(won by default)

17

Objectives

Not enough data

7.7(won by default)

17

Visiblity

Not enough data

7.7(won by default)

17

Alignment

Not enough data

7.8(won by default)

17

Risk Management

Not enough data

7.2(won by default)

18

Implementation

Not enough data

7.6(won by default)

17

Optimization

Not enough data

7.9(won by default)

17

Prioritization

Not enough data

8.0(won by default)

17

Timesheet Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Requirements Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

Not enough data

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Project Workflow

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Resource Management[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

8.0

43

Not enough data

Planning

Resource Definiton

8.2(won by default)

35

Not enough data

Capacity

7.9(won by default)

35

Not enough data

Scheduling

8.2(won by default)

39

Not enough data

Real-Time Data

Not enough data

Not enough data

Optimization

Performance

7.9(won by default)

29

Not enough data

Forecasting

8.0(won by default)

33

Not enough data

Corrections

7.5(won by default)

19

Not enough data

Additional Functionality

Calendar Management

Not enough data

Not enough data

Shop Floor Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

KPI Monitoring

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Equipment Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

For Manufacturers

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Cost Management

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Historical Database

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Skills Tracking

Not enough data

Not enough data

Utilization Reporting

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

API

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Resource Request

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Reporting/Project Tracking

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

ERP Systems[Hide 143 FeaturesShow 143 Features](javascript:void(0);)

8.5

20

Not enough data

Accounting

AP Automation

8.5(won by default)

13

Not enough data

AR Automation

8.3(won by default)

13

Not enough data

Audit Trail

9.0(won by default)

13

Not enough data

Budgeting / Forecasting

8.0(won by default)

14

Not enough data

Collections Automation

9.0(won by default)

13

Not enough data

Financial Statements

8.2(won by default)

15

Not enough data

Invoice Customization

7.4(won by default)

16

Not enough data

Journal Entries

8.0(won by default)

16

Not enough data

Monitor Cash Positions

8.9(won by default)

11

Not enough data

Multi-Entity / Consolidation

8.2(won by default)

10

Not enough data

Payment Processing

8.5(won by default)

11

Not enough data

Recognition Rules

8.7(won by default)

9

Not enough data

Reconciliations

8.6(won by default)

12

Not enough data

Tags / Dimensions

7.4(won by default)

13

Not enough data

Payments Scheduling

8.5(won by default)

10

Not enough data

Payment Batches

8.2(won by default)

10

Not enough data

Payment Settlements 

8.3(won by default)

12

Not enough data

Payment Methods

8.8(won by default)

10

Not enough data

Business Process Automation

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Back Office

Allocation

8.5(won by default)

11

Not enough data

Asset Register

8.5(won by default)

11

Not enough data

Lean Management

8.1(won by default)

8

Not enough data

Maintenance

8.5(won by default)

10

Not enough data

Organization Management

8.8(won by default)

12

Not enough data

Payroll

8.3(won by default)

10

Not enough data

Portfolio Mix

8.6(won by default)

11

Not enough data

Purchase Orders

8.9(won by default)

11

Not enough data

Requisition

8.2(won by default)

10

Not enough data

Shift Scheduling

8.5(won by default)

13

Not enough data

Sourcing

8.3(won by default)

11

Not enough data

Status

8.3(won by default)

10

Not enough data

Time & Attendance Tracking

9.2(won by default)

14

Not enough data

Warranty Management

8.3(won by default)

8

Not enough data

Inventory Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Time Off Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Supply Chain Management

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Enterprise Asset Management

Not enough data

Not enough data

Sales Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Distribution Management

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Resource Scheduling

Not enough data

Not enough data

Front Office

ATP

8.6(won by default)

7

Not enough data

Checkout Process

8.1(won by default)

7

Not enough data

Configuration Rules

7.9(won by default)

11

Not enough data

Contact & Account Management

8.8(won by default)

14

Not enough data

Customer Portal

8.0(won by default)

11

Not enough data

Field Service Booking

8.5(won by default)

8

Not enough data

Field Service Dispatch

8.3(won by default)

8

Not enough data

Product & Price List Management

8.7(won by default)

9

Not enough data

Product Catalog

8.8(won by default)

8

Not enough data

Promotions and Discounts

7.9(won by default)

7

Not enough data

Quote & Order Management

9.1(won by default)

9

Not enough data

Returns / Refunds

8.3(won by default)

7

Not enough data

Storefront Design Tools

8.3(won by default)

7

Not enough data

Territory & Quota Management

8.1(won by default)

7

Not enough data

Tickets

8.8(won by default)

7

Not enough data

Visual Configuration

8.7(won by default)

9

Not enough data

HR Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Integration

Breadth of Partner Applications

7.4(won by default)

9

Not enough data

Data Import and Export Tools

8.6(won by default)

14

Not enough data

Integration APIs

8.5(won by default)

13

Not enough data

Productivity Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Logistics

Centralized Inventory Database

9.0(won by default)

7

Not enough data

In Transit

8.8(won by default)

7

Not enough data

Inventory Forecasting

9.2(won by default)

8

Not enough data

Inventory Pricing and Costing

8.8(won by default)

8

Not enough data

Inventory Reporting

9.4(won by default)

8

Not enough data

Inventory Tracking / Ordering

9.4(won by default)

8

Not enough data

Picking Methods

7.9(won by default)

7

Not enough data

Picking Planning

8.6(won by default)

7

Not enough data

Receiving

9.0(won by default)

8

Not enough data

Shipping Options

9.0(won by default)

7

Not enough data

Manufacturing Planning

Not enough data

Not enough data

Platform

Customization

8.3(won by default)

14

Not enough data

Internationalization

8.7(won by default)

10

Not enough data

Output Document Generation

7.8(won by default)

12

Not enough data

Performance and Reliability

8.8(won by default)

13

Not enough data

User, Role, and Access Management

8.6(won by default)

15

Not enough data

Workflow Capability

8.3(won by default)

15

Not enough data

Mobile Access

Not enough data

Not enough data

Production

BOM

8.6(won by default)

6

Not enough data

Defects

8.1(won by default)

6

Not enough data

Identify Demand

8.6(won by default)

7

Not enough data

Inspections

8.3(won by default)

6

Not enough data

Manage Resources

9.2(won by default)

12

Not enough data

MPS

8.1(won by default)

7

Not enough data

MRP

8.1(won by default)

8

Not enough data

Production Plans

8.1(won by default)

8

Not enough data

Rework

8.6(won by default)

7

Not enough data

Shop Floor

8.0(won by default)

5

Not enough data

Waste

7.7(won by default)

5

Not enough data

WIP

8.3(won by default)

6

Not enough data

Reporting & Analytics

Custom Reporting

8.8(won by default)

17

Not enough data

Dashboards

8.8(won by default)

17

Not enough data

Integration

8.6(won by default)

16

Not enough data

Activity Dashboard

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - ERP Systems

Decision Making

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Integrated Business Operations

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Bills of Material

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Business Intelligence

Not enough data

Not enough data

Client Onboarding[Hide 68 FeaturesShow 68 Features](javascript:void(0);)

Not enough data

7.8

36

Onboarding Setup

Workflows

Not enough data

8.1(won by default)

32

Templates

Not enough data

8.7(won by default)

33

Checklists

Not enough data

8.4(won by default)

30

Project Tracking

Monitoring

Not enough data

8.5(won by default)

34

Resources

Not enough data

8.6(won by default)

32

Content

Not enough data

7.3(won by default)

31

Tasks

Not enough data

8.7(won by default)

33

Optimization

Not enough data

7.2(won by default)

32

Kanban Board

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Customer Engagement

Portal

Not enough data

7.1(won by default)

30

Customer Engagement

Not enough data

7.0(won by default)

28

Branding

Not enough data

6.4(won by default)

29

Visibility

Not enough data

7.9(won by default)

30

Collaboration

Not enough data

7.8(won by default)

31

Customizable Branding

Not enough data

Not enough data

Additional Functionality

Commenting/Notes

Not enough data

Not enough data

API

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Churn Management

Not enough data

Not enough data

Ad hoc Analysis

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Form Builder

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Client Database

Not enough data

Not enough data

Electronic Forms

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Client Tracking

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Tools

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Online Payments

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Document Generation

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Show 1 feature category with incomplete data

Salesforce AppExchange Apps[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Salesforce AppExchange Apps

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Certinia PS Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b9465a040b561681ad19b753d4cf7b15/financialforce-professional-services-cloud.svg "Certinia PS Cloud")](https://www.g2.com/products/certinia-ps-cloud/reviews)

Certinia PS Cloud

Small-Business(50 or fewer emp.)

11.7%

Mid-Market(51-1000 emp.)

52.4%

Enterprise(\> 1000 emp.)

35.8%

[![Cloud Coach](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d153dca591c71473df7888ad61b172d/cloud-coach.png "Cloud Coach")](https://www.g2.com/products/cloud-coach/reviews)

Cloud Coach

Small-Business(50 or fewer emp.)

26.7%

Mid-Market(51-1000 emp.)

51.7%

Enterprise(\> 1000 emp.)

21.5%

Small-Business

(50 or fewer emp.)

11.7%

26.7%

Mid-Market

(51-1000 emp.)

52.4%

51.7%

Enterprise

(\> 1000 emp.)

35.8%

21.5%

Reviewers' Industry

[![Certinia PS Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b9465a040b561681ad19b753d4cf7b15/financialforce-professional-services-cloud.svg "Certinia PS Cloud")](https://www.g2.com/products/certinia-ps-cloud/reviews)
Certinia PS Cloud

Information Technology and Services

32.0%

Computer Software

26.6%

Management Consulting

6.5%

Financial Services

3.7%

Hospital & Health Care

3.3%

Other

28.0%

[![Cloud Coach](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d153dca591c71473df7888ad61b172d/cloud-coach.png "Cloud Coach")](https://www.g2.com/products/cloud-coach/reviews)
Cloud Coach

Computer Software

20.9%

Information Technology and Services

18.6%

Hospital & Health Care

9.9%

Consulting

5.8%

Health, Wellness and Fitness

3.5%

Other

41.3%

FAQs

## Certinia PS Cloud vs Cloud Coach FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Certinia PS Cloud vs Cloud Coach?

Cloud Coach stands out for higher reviewer satisfaction in both overall rating and support, while Certinia PS Cloud is noted for its Salesforce integration and project management capabilities.

| [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) | [Cloud Coach](https://www.g2.com/products/cloud-coach/reviews) |
| --- | --- |
| 4.3/5 (674 reviews) | 4.5/5 (176 reviews) |
| Mid-Market | Mid-Market |
| 6.8 | 7.2 |
| 8.1 | 9.0 |
| Salesforce Integration (29 all-time mentions) | Ease of Use (51 all-time mentions) |

### How do the pricing models of Certinia PS Cloud and Cloud Coach compare?

Cloud Coach is favored by reviewers for value, as reflected in higher satisfaction scores related to pricing and cost.

- **Certinia PS Cloud:** Reviewers frequently mention premium pricing and additional Salesforce license costs as a trade-off for its feature set.
- **Cloud Coach:** Reviewers highlight strong value, with positive sentiment around cost-effectiveness and satisfaction at various pricing tiers.
- **Switching reasons:** Recent reviews cite Cloud Coach's bundled project management and CRM capabilities as a reason for switching from more expensive or fragmented solutions.

### What are the best alternatives to Certinia PS Cloud and Cloud Coach?

The top three alternatives to Certinia PS Cloud and Cloud Coach are BigTime, Kantata Professional Services Cloud, and Rocketlane.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) | 4.3/5 (674) | Mid-Market | Premium pricing, requires Salesforce license | Salesforce Integration |
| [Cloud Coach](https://www.g2.com/products/cloud-coach/reviews) | 4.5/5 (176) | Mid-Market | Strong value, cost-effective at various tiers | Ease of Use |
| [BigTime](https://www.g2.com/products/bigtime/reviews) | 4.5/5 (1770) | Small-Business | — | — |
| [Kantata Professional Services Cloud](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) | 4.2/5 (1572) | Mid-Market | — | — |
| [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) | 4.7/5 (863) | Mid-Market | — | — |

### Which Professional Services Automation features should I prioritize when comparing Certinia PS Cloud and Cloud Coach?

Buyers should prioritize Project Management, Resource Management, Integrations, Reporting, and Ease of Use when comparing Certinia PS Cloud and Cloud Coach.

- **Project Management:** Certinia PS Cloud (41 all-time mentions), Cloud Coach (44 all-time mentions)
- **Resource Management:** Certinia PS Cloud (25 all-time mentions), Cloud Coach (21 all-time mentions)
- **Integrations:** Certinia PS Cloud (26 all-time mentions), Cloud Coach (42 all-time mentions)
- **Reporting:** Certinia PS Cloud (38 all-time mentions), Cloud Coach (recent reviews highlight reporting and dashboard capabilities)
- **Ease of Use:** Certinia PS Cloud (63 all-time mentions), Cloud Coach (51 all-time mentions)

### What are the pros and cons of Certinia PS Cloud vs Cloud Coach?

Cloud Coach's headline strength is ease of use, while Certinia PS Cloud is most recognized for its Salesforce integration and project management capabilities.

- **Certinia PS Cloud strengths:** Salesforce Integration (29 all-time mentions), Project Management (41), Reporting (38), User-Friendly (36), Customization Options (25), Resource Management (25), Automation (19)
- **Certinia PS Cloud trade-offs:** Learning Curve (28), Complex Usability (20), Premium pricing and required Salesforce license frequently cited
- **Cloud Coach strengths:** Ease of Use (51), Project Management (44), Integrations (42), Easy Integration (33), Customer Support (27), Customization (26), Flexibility (24), Automation (20)
- **Cloud Coach trade-offs:** Learning Curve (24), Complexity (20), Missing Features (15), Some advanced features require higher pricing tiers

### Is Certinia PS Cloud or Cloud Coach better for small businesses?

BigTime is the top alternative for small businesses, but between Certinia PS Cloud and Cloud Coach, Cloud Coach is better suited for small-business needs based on reviewer sentiment and segment fit.

- **Certinia PS Cloud:** Largest segment is Mid-Market; reviewers note complexity and higher cost as barriers for small businesses.
- **Cloud Coach:** Largest segment is Mid-Market; reviewers highlight ease of use, cost-effectiveness, and positive onboarding experiences for smaller teams.

### Which Professional Services Automation platform has better integrations?

Cloud Coach is favored by reviewers for integrations, with more all-time mentions and positive sentiment around Salesforce and workflow connectivity.

- **Certinia PS Cloud:** Salesforce integration is cited in 29 all-time reviews, with additional mentions of integration capabilities and customization options.
- **Cloud Coach:** Integrations are cited in 42 all-time reviews, with 32 all-time mentions specifically for Salesforce integration and frequent praise for easy integration with CRM and workflow tools.

### How do Certinia PS Cloud and Cloud Coach compare on customer support?

Cloud Coach leads Certinia PS Cloud in Quality of Support by a material margin, with scores of 9.0 versus 8.1.

- **Certinia PS Cloud:** Reviewers mention responsive customer service and knowledgeable support, but also note variability in support quality and slower response times in some cases.
- **Cloud Coach:** Reviewers consistently highlight excellent, responsive support, knowledgeable customer success managers, and positive onboarding experiences.

### Which is easier to implement, Certinia PS Cloud or Cloud Coach?

Cloud Coach scores higher on Ease of Setup (7.2 vs 6.8), with reviewers describing smoother onboarding and easier implementation.

- **Certinia PS Cloud:** Reviewers frequently mention a steep learning curve, complex setup, and the need for dedicated resources during implementation, especially for organizations new to Salesforce.
- **Cloud Coach:** Reviewers describe intuitive setup, quick onboarding, and positive change management, with some noting that technical configuration can be complex but overall implementation is easier than with comparable platforms.

### Which product has better Tasks?

Cloud Coach is favored for Tasks, with reviewers highlighting its task management features and ease of use.

- **Certinia PS Cloud:** Tasks and project management are cited in 41 all-time reviews, with positive sentiment around task tracking and assignment but some feedback on UI complexity.
- **Cloud Coach:** Tasks are cited in 44 all-time reviews, with reviewers praising intuitive task creation, assignment, and tracking, as well as features like My Day and Gantt views for managing tasks across projects.

Alternatives

**Certinia PS Cloud Alternatives**

 ![BigTime](https://images.g2crowd.com/uploads/product/hd_favicon/884ed97cdeee74de7e2af7115e09c500/bigtime.svg "BigTime")

[
BigTime
](/products/bigtime/reviews)

 ![Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://images.g2crowd.com/uploads/product/hd_favicon/181e144a81f469ec182ad6517b02ec00/kantata-professional-services-automation-formerly-mavenlink-kimble.svg "Kantata Professional Services Automation (formerly Mavenlink+ Kimble)")

[
Kantata Professional...
](/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews)

 ![Rocketlane](https://images.g2crowd.com/uploads/product/hd_favicon/60f9458476e7d2446d008ab78d96c7b6/rocketlane-corp.svg "Rocketlane")

[
Rocketlane
](/products/rocketlane-corp/reviews)

 ![Accelo](https://images.g2crowd.com/uploads/product/hd_favicon/60589c683a177a3488b0a63b39ead36d/accelo%282%29.svg "Accelo")

[
Accelo
](/products/accelo/reviews)

**Cloud Coach Alternatives**

 ![Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://images.g2crowd.com/uploads/product/hd_favicon/181e144a81f469ec182ad6517b02ec00/kantata-professional-services-automation-formerly-mavenlink-kimble.svg "Kantata Professional Services Automation (formerly Mavenlink+ Kimble)")

[
Kantata Professional...
](/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews)

 ![TaskRay](https://images.g2crowd.com/uploads/product/hd_favicon/f3d9cee0469f1d2e89d9725dc6204ef2/taskray.svg "TaskRay")

[
TaskRay
](/products/taskray/reviews)

 ![Rocketlane](https://images.g2crowd.com/uploads/product/hd_favicon/60f9458476e7d2446d008ab78d96c7b6/rocketlane-corp.svg "Rocketlane")

[
Rocketlane
](/products/rocketlane-corp/reviews)

 ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike")

[
Wrike
](/products/wrike/reviews)

## Certinia PS Cloud vs Cloud Coach

When assessing the two solutions, reviewers found Cloud Coach easier to use, set up, and administer. Reviewers also preferred doing business with Cloud Coach overall.

- Reviewers felt that Cloud Coach meets the needs of their business better than Certinia PS Cloud.
- When comparing quality of ongoing product support, reviewers felt that Cloud Coach is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Cloud Coach over Certinia PS Cloud.