--- title: Buzzmonitor Reviews meta\_title: 'Buzzmonitor Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22 reviews by the users' company size, role or industry to find out how Buzzmonitor works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 22 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Buzzmonitor Reviews & Product Details Buzzmonitor is an integrated solution for brands looking to optimize their digital presence and turn data into effective strategies. As an all-in-one platform, it combines social media monitoring, multichannel customer service, social media analytics, dashboards, post scheduling, and advanced data analysis—all powered by artificial intelligence. * * * Seller [Buzzmonitor LLC](https://www.g2.com/sellers/buzzmonitor-llc) Discussions [Buzzmonitor Community](https://www.g2.com/products/buzzmonitor/discuss) Languages Supported English, Portuguese, Spanish Overview by Tami Buzzmonitor Show More ## Pricing Pricing provided by Buzzmonitor. ### FREE Free ### SQUIRREL $500 per month [ View More Pricing Information ](https://www.g2.com/products/buzzmonitor/pricing) ## Top-Rated Alternatives [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ ![Sprout Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprout Social") Sprout Social 4.4/5(6,870) ](https://www.g2.com/products/sprout-social/reviews) [ ![Hootsuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hootsuite") Hootsuite 4.3/5(7,405) ](https://www.g2.com/products/hootsuite/reviews) [ View All Alternatives ](https://www.g2.com/products/buzzmonitor/competitors/alternatives) ## User Insights Average based on 22 real user reviews. [Log in to unlock pricing and user insights](/login) ![Nadja T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadja T.") NT Nadja T. ANALISTA DE EXPERIÊNCIA DO CLIENTE JR Mid-Market (51-1000 emp.) 8/19/2025 "My experience with Buzzmonitor and data analysis" 5/5 What do you like best about Buzzmonitor? I have already had the pleasure of using it on two occasions: first as an intern in CRM and currently as a project assistant. The platform stands out for being quite comprehensive, offering agility in service, efficient customer support, and resources that enhance the quality of deliveries. Additionally, it is intuitive and easy to use, which makes the work routine more dynamic. Another positive point is the essential tools for quality management and crisis monitoring, such as triggers, which allow for greater control and quick response in critical situations. Review collected by and hosted on G2.com. What do you dislike about Buzzmonitor? Overall, I am quite pleased with the platform and it meets most of the day-to-day demands. However, for some more specific tasks, such as brand studies, I believe the Influencers section could be better utilized and updated, allowing for more comprehensive and strategic research. Review collected by and hosted on G2.com. What problems is Buzzmonitor solving and how is that benefiting you? Buzzmonitor helps me solve problems related to monitoring mentions and crisis management, ensuring more agile and organized responses. Additionally, it facilitates data analysis and report generation, which optimizes decision-making and improves the quality of deliverables. This directly benefits the team, which can achieve more efficiency and assertiveness in social media strategies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Amanda S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda S.") AS Amanda S. Junior Consumer Experience Analyst Mid-Market (51-1000 emp.) 8/11/2025 "Improve your analysis while saving time" 5/5 What do you like best about Buzzmonitor? What I like most about Buzzmonitor is the ability to combine multiple analyses. Instead of doing everything manually and analyzing each parameter or metric separately, I can create a dashboard that allows me to visualize everything I want all at once. This not only improves data analysis but also makes it easier to detect issues or gain insights, not to mention the amount of time you save by using this platform. Review collected by and hosted on G2.com. What do you dislike about Buzzmonitor? Nothing to complain about. It’s an excellent way to optimize your analysis. Review collected by and hosted on G2.com. What problems is Buzzmonitor solving and how is that benefiting you? Buzzmonitor helps me compare competitor brand profiles and analyze possible brand actions, which improves engagement and reach. In addition, I can monitor all customer service interactions carried out by the brand’s social media analysts, making it possible to detect errors and make adjustments when necessary. Furthermore, Buzzmonitor makes it easier to gather metrics for the preparation of weekly and monthly reports, something that would take much longer if done manually. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Adrienne S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrienne S.") AS Adrienne S. Analista de Experiência do Cliente Small-Business (50 or fewer emp.) 8/12/2025 "Agile and effective support!" 5/5 What do you like best about Buzzmonitor? Very resolute and fast support. Always available by email, they do not take long to respond to questions. Furthermore, it is a very intuitive and fast platform, the collection of mentions takes seconds, quickly appearing in the service queue. They do not present instabilities that affect the operation, and on the few occasions it happened, it was resolved in a few minutes. The project uses the tool every day, for more than 12 hours, and the integration between the service team and the cases happens due to routing, a tool that facilitates the control of the user's response time. It also offers many metrics, which enables various types of analyses and data readings. It can be easily implemented, the migration to buzz was smooth. Review collected by and hosted on G2.com. What do you dislike about Buzzmonitor? It is not yet possible to collect mentions from private Review collected by and hosted on G2.com. What problems is Buzzmonitor solving and how is that benefiting you? It has many tools, through which it is possible to have a quick view of the main project metrics via dashboards. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Bruna R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruna R.") BR Bruna R. 1/2/2026 "Essential for CRM Analysis" 5/5 What do you like best about Buzzmonitor? I really like Buzzmonitor because it organizes things very well and offers various specific features. What I truly appreciate is the fully customizable personalization, which allows me to adjust the platform to meet the demands of any company in any field. Being a CRM analyst, I find this very useful, especially since I work at a company that manages several of the largest brands and we can adapt the platform precisely for each project. Review collected by and hosted on G2.com. What do you dislike about Buzzmonitor? Perhaps the AI tool can be improved, but it is already very good and useful. Review collected by and hosted on G2.com. What problems is Buzzmonitor solving and how is that benefiting you? Buzzmonitor organizes my CRM tasks well, with specific functionalities and total customization. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![João Pedro R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "João Pedro R.") JR João Pedro R. Analista de Experiência do Cliente Jr Mid-Market (51-1000 emp.) 8/11/2025 "Experience and impressions about BuzzMonitor" 5/5 What do you like best about Buzzmonitor? I have a very positive experience with BuzzMonitor. The tool offers a wide range of features, is intuitive, and allows you to obtain relevant information with little effort. I especially like the ease of creating and configuring reports, as well as the convenience in setting up dashboards. I feel that I can perform all the necessary tasks without complications, both in building the reports and organizing the visualizations. Review collected by and hosted on G2.com. What do you dislike about Buzzmonitor? One area for improvement would be the possibility of re-including URLs or hyperlinks in the dashboards, a feature that was quite useful. Review collected by and hosted on G2.com. What problems is Buzzmonitor solving and how is that benefiting you? BuzzMonitor centralizes and organizes the monitoring of mentions and data, facilitating the analysis of information from different sources in one place. This optimizes our time, reduces manual effort, and allows for the generation of reports and dashboards quickly and intuitively, supporting more assertive decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Rafael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael S.") RS Rafael S. Assistente de Experiência do Consumidor Information Technology and Services Enterprise (\> 1000 emp.) 8/12/2025 "Buzzmonitor is Love, Buzzmonitor is life" 5/5 What do you like best about Buzzmonitor? Buzzmonitor (which we affectionately call BM) is an extremely comprehensive tool for social listening, CRM, data import and export, and has a very powerful search engine (BM trends). Customizable dashboards that allow us to create comprehensive reports for our clients, and AI insights, honestly my favorite feature, which analyzes the posts/comments/mentions in the reports and, through the artificial intelligence implemented in the platform, summarizes the buzz in a straightforward and simple text, which would take hours to analyze manually. In other words, I love BM (BM is love) and couldn't live/work without it (BM is life), without its features and its totally intuitive design. Translated with DeepL.com (free version) Review collected by and hosted on G2.com. What do you dislike about Buzzmonitor? I don't like how effective and perfect BM is, because too much perfection irritates me... Haha, just kidding! For me, the only flaw Buzzmonitor had was the inability to classify the sentiments of comments collected on TikTok, but this was recently implemented and it was one of the happiest days of my life, making my work and our automated reports 1000000% easier. Review collected by and hosted on G2.com. What problems is Buzzmonitor solving and how is that benefiting you? Buzzmonitor facilitates the collection and classification of comments, posts, news, etc., which would take hours to do manually, in addition to providing various graphic formats to visualize this material and various types of groupings or segmentations of the collected data. Thanks to BM, our work is MUCH more efficient, accurate, and, above all, data-driven. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rainer C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rainer C.") RC Rainer C. Mid-Market (51-1000 emp.) 8/12/2025 "From data, crisis resolution to insights: My experience with Buzzmonitor" 5/5 What do you like best about Buzzmonitor? I use Buzzmonitor daily in my work and it has become indispensable for analysis, customer service, and social media monitoring. The platform is intuitive, with clear and customizable reports, which greatly facilitates the extraction of insights. Boolean searches and real-time monitoring help to quickly identify trends and crises. Another strong point is the support, always agile and helpful. Overall, it is a complete tool for those who work with CRM, CX, listening, and general network management. Review collected by and hosted on G2.com. What do you dislike about Buzzmonitor? Overall, not much. The platform is really very comprehensive, but the option for dashboards could allow hyperlinking within text boxes in order to make the analyses richer. Even though this is a point that would be super important for me to implement, the Customer Success team listens to me a lot and really takes these suggestions forward, and this topic is being considered for future implementation. Review collected by and hosted on G2.com. What problems is Buzzmonitor solving and how is that benefiting you? Buzzmonitor helps me centralize and analyze all interactions from social networks, owned and earned media in one place, facilitating the monitoring of mentions, trends, and crises in real time. This optimizes response time, improves the quality of reports, and supports strategic decisions based on data, making the work of social listening much more agile and precise. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/12/2025 "Positive points I found in Buzzmonitor" 5/5 What do you like best about Buzzmonitor? Buzzmonitor is a very comprehensive platform for those who want to centralize social media and customer service in one place. What I find most interesting is that you can monitor everything in real time, generate reports, organize service with tags and tickets, and even use automations that greatly speed up the work. Overall, it stands out for having many features and integrating various channels, making it great for companies that need to keep track of customer contact and manage their online reputation. Review collected by and hosted on G2.com. What do you dislike about Buzzmonitor? None, the platform is complete in everything, nothing to complain about. Review collected by and hosted on G2.com. What problems is Buzzmonitor solving and how is that benefiting you? I don't use Buzzmonitor yet, but from what I've researched, it solves problems like centralizing customer service across multiple channels and facilitating social media monitoring. This could benefit me by saving time and helping to respond to customers faster, as well as tracking the brand's online reputation in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Renan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renan S.") RS Renan S. Analista de Experiência do Consumidor Small-Business (50 or fewer emp.) 8/11/2025 "All in one tool" 5/5 What do you like best about Buzzmonitor? I love working with Buzzmonitor! It is a comprehensive tool that consolidates various functionalities in one environment, which greatly facilitates our daily routine. This integration optimizes time and makes tasks faster and more organized. Review collected by and hosted on G2.com. What do you dislike about Buzzmonitor? Integration with Kwai is not yet available, I can't wait for Buzzmonitor to start working with this network. Review collected by and hosted on G2.com. What problems is Buzzmonitor solving and how is that benefiting you? Buzzmonitor assists me in the detailed analysis of mentions and interactions across different social networks, allowing the identification of trends, measurement of sentiments, and evaluation of performance by platform. The tool also facilitates the creation of customized dashboards and comprehensive reports. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 8/11/2025 "Complete and intuitive platform for monitoring and analysis" 5/5 What do you like best about Buzzmonitor? The interface is intuitive, the features are comprehensive, and the support is quick and efficient. The analyses and reports facilitate decision-making and optimize work time. Review collected by and hosted on G2.com. What do you dislike about Buzzmonitor? There is nothing I don't like. Everything is perfect. Review collected by and hosted on G2.com. What problems is Buzzmonitor solving and how is that benefiting you? Help centralize social media monitoring and customer service in one place, making it easier to manage interactions and analyze data. With this, we can quickly identify opportunities and problems, speeding up decisions and optimizing processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ## Questions about Buzzmonitor? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Buzzmonitor ](https://www.g2.com/products/buzzmonitor/discussions/new) GU Guest User What is BuzzMonitor used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-buzzmonitor-used-for) [ View all Discussions ](https://www.g2.com/products/buzzmonitor/discuss) ## Pricing Options Pricing provided by Buzzmonitor. ### FREE Free ### SQUIRREL $500 per month ### BEAR $1,500 per month [ View More Pricing Information ](https://www.g2.com/products/buzzmonitor/pricing) Buzzmonitor Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-social.png "Product Avatar Image") Sprinklr Social 4.1/5(1,217) [ Compare Now ](https://www.g2.com/compare/buzzmonitor-vs-sprinklr-social) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ff3e7035820bd5f8e5144714fcf71ef8/buffer.png "Product Avatar Image") Buffer 4.3/5(1,039) [ Compare Now ](https://www.g2.com/compare/buffer-vs-buzzmonitor) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69b30a63e937e0011b28ca1d8af3f30d/sprout-social.png "Product Avatar Image") Sprout Social 4.4/5(6,870) [ Compare Now ](https://www.g2.com/compare/buzzmonitor-vs-sprout-social) ##### ##### Buzzmonitor Features Reports & Dashboards Report Customizability Report Exporting Social Analytics Competitor Analysis Follower Analysis Post Performance [ View More Features ](https://www.g2.com/products/buzzmonitor/features) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Suites](https://www.g2.com/categories/social-media-suites)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) ##### Explore More [Which automotive digital retailing platforms keep sales reps actively using the system past initial rollout without requiring ongoing retraining?](https://www.g2.com/discussions/which-automotive-digital-retailing-platforms-keep-sales-reps-actively-using-the-system-past-initial-rollout-without-requiring-ongoing-retraining)[Is there a free trial of Alteryx One to test its core capabilities before committing?](https://www.g2.com/discussions/is-there-a-free-trial-of-alteryx-one-to-test-its-core-capabilities-before-committing)[Everbridge 360 vs Regroup Mass Notification: which emergency management platform is better for coordinating quick detection and response to critical business events?](https://www.g2.com/discussions/everbridge-360-vs-regroup-mass-notification-which-emergency-management-platform-is-better-for-coordinating-quick-detection-and-response-to-critical-business-events) [Which on-premise data integration platforms work best for data engineers who need to process multiple source formats including flat files, APIs and legacy databases in one pipeline?](https://www.g2.com/discussions/which-on-premise-data-integration-platforms-work-best-for-data-engineers-who-need-to-process-multiple-source-formats-including-flat-files-apis-and-legacy-databases-in-one-pipeline)[Which live commerce platforms provide the clearest reporting and analytics for measuring whether live events are actually driving revenue rather than just views?](https://www.g2.com/discussions/which-live-commerce-platforms-provide-the-clearest-reporting-and-analytics-for-measuring-whether-live-events-are-actually-driving-revenue-rather-than-just-views)[Pros and Cons Details](https://www.g2.com/products/buzzmonitor/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)