Top 10 Brainwave Alternatives & Competitors

(2)4.0 out of 5

Looking for alternatives or competitors to Brainwave? AI Agents For Business Operations is a widely used technology, and many people are seeking reliable, simple software solutions with ai text generation and ai text summarization. Other important factors to consider when researching alternatives to Brainwave include ease of use and reliability. The best overall Brainwave alternative is Fin by Intercom. Other similar apps like Brainwave are Tidio, Genesys Cloud CX, HubSpot Marketing Hub, and HubSpot Sales Hub. Brainwave alternatives can be found in AI Agents For Business Operations but may also be in AI Customer Support Agents Software or Live Chat Software.

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Best Paid & Free Alternatives to Brainwave

Fin by Intercom
Tidio
Genesys Cloud CX
HubSpot Marketing Hub
HubSpot Sales Hub
Asana
ClickUp
Jira

Top 10 Alternatives to Brainwave Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Brainwave stacks up to the competition, check reviews from current & previous users in industries like Consumer Services and Professional Training & Coaching, and find the best product for your business.

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Categories in common with Brainwave:

AI Agents For Business Operations

Tidio

By Tidio

4.7/5

(1,851)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Categories in common with Brainwave:

AI Agents For Business Operations

Genesys Cloud CX

By Genesys

4.4/5

(1,488)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with Brainwave:

AI Agents For Business Operations

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HubSpot Sales Hub

By HubSpot

4.4/5

(13,376)

Product Description

Categories in common with Brainwave:

AI Agents For Business Operations

Asana

By Asana

4.4/5

(12,815)

Product Description

Asana is a leading work management platform for human + AI coordination. Over 170,000 customers like Accenture, Amazon, Anthropic, Morningstar, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it's managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way.

Categories in common with Brainwave:

AI Agents For Business Operations

ClickUp

By ClickUp

4.7/5

(10,849)

Product Description

Categories in common with Brainwave:

AI Agents For Business Operations

Jira

By Atlassian

4.3/5

(7,210)

Product Description

Categories in common with Brainwave:

AI Agents For Business Operations

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,664)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Categories in common with Brainwave:

AI Agents For Business Operations

Box

By Box

4.2/5

(5,145)

Product Description

Box is the leader in Intelligent Content Management, helping teams securely manage, collaborate, and automate their work with AI-powered tools. It provides one secure platform for the entire content lifecycle, from storing and sharing to signing, automating, and activating content with AI. With Box AI, teams can query documents, summarize reports, and streamline processes across departments.Box enforces advanced security and compliance with HIPAA, GDPR, FINRA, and FedRAMP certifications, plus AI guardrails that protect data in motion and at rest. Trusted by AstraZeneca, Morgan Stanley, and the U.S. Air Force, Box powers mission-critical collaboration across regulated industries and global businesses. With over 1,500 integrations, including Microsoft 365, Google Workspace, Salesforce, Slack, and DocuSign, Box connects seamlessly with your everyday tools.APIs and SDKs enable customization so Box adapts to your workflows.

Categories in common with Brainwave:

AI Agents For Business Operations