Bazaarvoice Features
Social Management (6)
Social Analytics
Reports on the performance of social media posts and campaigns. This feature was mentioned in 31 Bazaarvoice reviews.
Social Publishing
Allows the creation, management, and scheduling of content to be shared across social media channels. This feature was mentioned in 31 Bazaarvoice reviews.
Campaign Optimization
Based on 26 Bazaarvoice reviews. Identifies trends in social media campaigns, such as optimal posting times, to improve performance.
Social Engagement
Centrally manages social media content and conversations across multiple social channels. This feature was mentioned in 28 Bazaarvoice reviews.
Campaign Planning
Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. This feature was mentioned in 19 Bazaarvoice reviews.
Hashtag Capabilites
Monitor hashtags, their trends, and analytics across all social media platforms
Reports & Dashboards (4)
Report Customizability
Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. 66 reviewers of Bazaarvoice have provided feedback on this feature.
Report Exporting
As reported in 70 Bazaarvoice reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
Scalability
Based on 51 Bazaarvoice reviews. Allows marketer to add, track, and measure a multitude of social media accounts.
White Label
Offers a white labeling service for agencies or resellers to customize platform branding. This feature was mentioned in 27 Bazaarvoice reviews.
Social Analytics (5)
Competitor Analysis
As reported in 56 Bazaarvoice reviews. Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.
Follower Analysis
Analyzes and illustrates follower information such as demographics, location, interests, etc. This feature was mentioned in 70 Bazaarvoice reviews.
Post Performance
Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. This feature was mentioned in 72 Bazaarvoice reviews.
Attribution
Ties social activity to business results such as leads, conversions, and sales. This feature was mentioned in 43 Bazaarvoice reviews.
Hashtag Analytics
Based on 51 Bazaarvoice reviews. Analyzes the performance of hashtags and identifies popular or trending hashtags.
Consumer Intelligence (2)
Customer Feedback
Provides a forum for customers to give feedback and data storage for company analysis. This feature was mentioned in 69 Bazaarvoice reviews.
Competitive Intelligence
Based on 58 Bazaarvoice reviews. Allows users to get real-time information on competitors performance and reputation.
Reporting (3)
Revenue Reporting
Provides tools with enhanced filtering and correlation between revenue and reputation. This feature was mentioned in 53 Bazaarvoice reviews.
Corporate Reporting
As reported in 63 Bazaarvoice reviews. Helps monitor the overall performance of marketing efforts and brand establishment.
Dashboard
Based on 68 Bazaarvoice reviews. Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (2)
Social Networks Monitoring
As reported in 55 Bazaarvoice reviews. Helps track and monitor social media trends and interactions.
Social Media Management
Helps manage social messaging and measures the full impact of social campaigns. This feature was mentioned in 58 Bazaarvoice reviews.
Content & Collaboration (5)
Content Calendar
Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. 24 reviewers of Bazaarvoice have provided feedback on this feature.
Content Library
Based on 26 Bazaarvoice reviews. Allows users to upload and publish brand content from a shared library.
Approval Workflows
As reported in 20 Bazaarvoice reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing.
Users and Permissions
Based on 25 Bazaarvoice reviews. Allows administrators to assign permissions for different users or teams to access certain platform features.
Content Creation
Provides features for creating or editing social media assets. 22 reviewers of Bazaarvoice have provided feedback on this feature.
Collection (5)
Authentification
Based on 216 Bazaarvoice reviews and verified by the G2 Product R&D team. Provide multiple methods of user authentication such as social media accounts.
Review Forms
Based on 238 Bazaarvoice reviews and verified by the G2 Product R&D team. Generate review forms and questionnaires to gather feedback from users.
Personalization
Based on 224 Bazaarvoice reviews and verified by the G2 Product R&D team. Ability to personalize review forms and questionnaires based on user type.
Engagement
Based on 222 Bazaarvoice reviews and verified by the G2 Product R&D team. Allow users to share, like/dislike, and comment on reviews.
Community Q&A
Based on 222 Bazaarvoice reviews and verified by the G2 Product R&D team. Consumers can ask questions about products and request feedback from peers.
Moderation (3)
Reviewer Validation
Based on 243 Bazaarvoice reviews and verified by the G2 Product R&D team. Checks to ensure the reviewers are real people who used the products.
Response Types
Based on 230 Bazaarvoice reviews and verified by the G2 Product R&D team. Evaluate consumer feedback to ensure that it's authentic and relevant.
Legal Agreements
Based on 205 Bazaarvoice reviews and verified by the G2 Product R&D team. Define and implement terms and conditions for privacy, copyright, or intellectual property.
Use Cases (3)
E-commerce
Based on 219 Bazaarvoice reviews and verified by the G2 Product R&D team. Reviews can be collected directly from e-commerce platforms or online stores.
Retail
Based on 209 Bazaarvoice reviews and verified by the G2 Product R&D team. Reviews can be distributed across multiple channels (online, in store, etc.).
Customer Service
Based on 225 Bazaarvoice reviews and verified by the G2 Product R&D team. Allow consumers to provide feedback while interacting with customer service representatives.
Administration (5)
Incentives
Based on 188 Bazaarvoice reviews and verified by the G2 Product R&D team. Provide incentives for reviewers, such as coupons and gift cards.
Syndication
Based on 236 Bazaarvoice reviews and verified by the G2 Product R&D team. Manage syndication to distribute reviews across multiple channels.
Insights
Based on 228 Bazaarvoice reviews and verified by the G2 Product R&D team. Analyze data points such as page views, average rating, or consumer sentiment.
Content
Based on 224 Bazaarvoice reviews and verified by the G2 Product R&D team. Support multiple types of user generated content such as text, video, or photos.
Sampling
Based on 202 Bazaarvoice reviews and verified by the G2 Product R&D team. Manage product samples used for promotional purposes.
Display Options (4)
Badges
Based on 193 Bazaarvoice reviews and verified by the G2 Product R&D team. Generate multiple types of badges based on user ratings.
Widgets
Based on 191 Bazaarvoice reviews and verified by the G2 Product R&D team. Create reviews widgets that can be embedded on websites and online stores.
Integration & APIs
Based on 209 Bazaarvoice reviews and verified by the G2 Product R&D team. Provide APIs or direct integration with e-commerce software and website builders.
Marketing
Based on 201 Bazaarvoice reviews and verified by the G2 Product R&D team. Manage marketing campaigns, as well as SEO, SERP, and A/B testing.
Content (4)
Types
As reported in 31 Bazaarvoice reviews. Manages multiple types of social content such as text, documents, videos, and images
Migration
Allows users to migrate content and product data from other systems such as Product information Management (PIM) 32 reviewers of Bazaarvoice have provided feedback on this feature.
Publishing
As reported in 37 Bazaarvoice reviews. Include workflows and rules for content sharing and publishing
UGC
Based on 37 Bazaarvoice reviews. Provide features or integrate with sfotware to manage user-generated content (UGC)
Engagement (3)
Omnichannel
Support engagement on multiple channels such as email, phone, and in-store 27 reviewers of Bazaarvoice have provided feedback on this feature.
Personalization
Provide pesonalization options such as dynamic templates, localized content, amd recommendations This feature was mentioned in 30 Bazaarvoice reviews.
Moderation
As reported in 29 Bazaarvoice reviews. Include rules and workflows for moderation of social engagement
Social Shopping (2)
Shoppable Media
As reported in 33 Bazaarvoice reviews. Manage shoppable content such as images or videos that buyers can click to access a store
Social Store
Create social stores and customizable branded landing pages This feature was mentioned in 33 Bazaarvoice reviews.
Analytics (3)
Product Insights
Analyze social media sales to determine which products sell better This feature was mentioned in 35 Bazaarvoice reviews.
Social Listening
As reported in 24 Bazaarvoice reviews. Monitor social media interactions to identify consumer trends
Campaigns
Based on 28 Bazaarvoice reviews. Track the performance of marketing campaigns and social media advertising
Visual UGC (4)
Campaign Customization
Based on 49 Bazaarvoice reviews. Provides users with tools to rebrand users’ content with creative customizations, themes, promotional elements, etc.
Widget Customization
Allows users to customize the UGC widget with their own logo and branding 46 reviewers of Bazaarvoice have provided feedback on this feature.
Widget
Allows users to display a UGC gallery on their website 44 reviewers of Bazaarvoice have provided feedback on this feature.
Media Library
As reported in 48 Bazaarvoice reviews. Gives users a central place to store and manage UGC through folders, tags, etc.
Integrations (4)
Social Media
Integrates with social media platforms to collect customer posts that mention or display a particular brand 47 reviewers of Bazaarvoice have provided feedback on this feature.
Content Creation
Integrates with content creation tools to allow users to edit and customize content This feature was mentioned in 46 Bazaarvoice reviews.
Marketing Automation
Integrates with marketing automation software to feed content into existing marketing workflows 45 reviewers of Bazaarvoice have provided feedback on this feature.
Rights Management
As reported in 46 Bazaarvoice reviews. Integrates with social media platforms to allow brands to reach out directly to users to request rights to reuse their content
Support (2)
Onboarding
As reported in 46 Bazaarvoice reviews. Provides personalized onboarding sessions to help brands get started
24/7 Client Support
Based on 55 Bazaarvoice reviews. Provides 24/7 customer support and technical assistance through different channels like email, chat, call, and video
Performance (2)
UGC Analytics
Gives users insights into customer behavior and campagin performance by tracking clicks, views, content metrics, and user sentiments 50 reviewers of Bazaarvoice have provided feedback on this feature.
Lazy-Loading
Enables UGC galleries to intelligently load only when they are ready to be used, reducing overall page weight and improving website performance 45 reviewers of Bazaarvoice have provided feedback on this feature.
Influencer Marketing (13)
Influencer Recruitment
Based on 99 Bazaarvoice reviews and verified by the G2 Product R&D team. Locate and recruit social influencers through a proprietary influencer marketplace or across social networks. Build digital profiles of relevant influencers with information about them and their audience.
Influencer Scoring
Based on 99 Bazaarvoice reviews and verified by the G2 Product R&D team. Utilize a proprietary algorithm to score influencers and asssess their authority within your target market.
Audience Analysis
Based on 112 Bazaarvoice reviews and verified by the G2 Product R&D team. Analyze the demographic and psychographic characteristics of influencers and their audience to understand their brand affinities and interests.
Influencer Segmentation
Based on 104 Bazaarvoice reviews and verified by the G2 Product R&D team. Segment influencers into groups based on their work on specific brand initiatives and campaigns. Activate individual segments and assign levels of ownership.
Influencer Collaboration
Based on 90 Bazaarvoice reviews and verified by the G2 Product R&D team. Engage and collaborate with influencers around influencer marketing marketing campaigns. Maintain records of past partnerships and communications.
User-Generated Content (UGC) Management
Based on 63 Bazaarvoice reviews and verified by the G2 Product R&D team. Schedule, publish, and optimize user-generated content (UGC). Create Terms and Conditions to share with social influencers. Configure content usage and ownership rights within a centralized system.
Content Approval
Based on 78 Bazaarvoice reviews and verified by the G2 Product R&D team. Create automated influencer marketing program workflows to structure the creation, review, and approval of contributed work.
Campaign Analytics
Based on 105 Bazaarvoice reviews and verified by the G2 Product R&D team. Evaluate the performance of influencers and associated marketing campaigns. Rank influencers according to impact on key performance indicators (KPIs) such as revenue, brand mentions, and contributed work.
Reporting and Dashboards
Based on 99 Bazaarvoice reviews and verified by the G2 Product R&D team. Campaign performance can be monitored and visualized in dashboard that displays key success metrics in real time. Reports can be generated and distributed to relevant stakeholders.
Data Importing and Exporting Tools
Based on 96 Bazaarvoice reviews and verified by the G2 Product R&D team. Import and export lists of influencers and brand advocates with detailed profiles and contact information.
Influencer Whitelisting
Allows brands direct access to advertise through influencers' social media accounts, with the influencer's permission. 47 reviewers of Bazaarvoice have provided feedback on this feature.
Influencer Compensation
Provides features for compensating influencers for their work. This feature was mentioned in 50 Bazaarvoice reviews.
Social Commerce
Based on 39 Bazaarvoice reviews and verified by the G2 Product R&D team. Supports social commerce capabilites such as shoppable content.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 99 Bazaarvoice reviews.
AI Text Generation
Based on 26 Bazaarvoice reviews. Allows users to generate text based on a text prompt.
Reporting & Analytics - Digital Product Sampling (5)
Enables businesses to segment and target customers based on demographics, behavior, and location.
Provides dashboards to track marketing campaign insights and product performance metrics.
Delivers detailed reports and insights on sample distribution and consumer engagement.
Evaluates how sample recipients convert into paying customers.
Measures the return on investment of sampling campaigns through detailed analytics.
Feedback - Digital Product Sampling (2)
Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products.
Provides tools to manage and showcase user-generated content for marketing purposes.
AI - Digital Product Sampling (2)
Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences.
Personalizes sampling campaigns based on user behavior and historical data using AI.
Agentic AI - Online Reputation Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Review Management (2)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Social Media Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Influencer Marketing Platforms (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Audience analysis provides actionable consumer insights that help marketers execute smarter content and social strategies and reach the right set of people. Learn more about audience analysis, the associated benefits, and how it’s different from market research.
Social engagement is the process of communicating and participating with members of an online community. Discover how brands can measure their social engagement and implement best practices for online success.
Content libraries are a huge digital asset in a company’s content creation process. Learn more about content libraries and how they benefit marketing strategies.





