# Top 10 Authenticx Alternatives & Competitors
Authenticx is not the only option for Conversation Intelligence Software. Explore other competing options and alternatives. Conversation Intelligence Software is a widely used technology, and many people are seeking sophisticated, quick software solutions with customer scoring, lead qualification, and ai text summarization. Other important factors to consider when researching alternatives to Authenticx include ease of use and reliability. The best overall Authenticx alternative is Calabrio ONE. Other similar apps like Authenticx are Talkdesk, JustCall, RingEX, and Invoca. Authenticx alternatives can be found in [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance).


## Best Paid & Free Alternatives to Authenticx
  - [Calabrio ONE](https://www.g2.com/products/calabrio-one/reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews)
  - [Invoca](https://www.g2.com/products/invoca/reviews)
  - [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews)
  - [Balto](https://www.g2.com/products/balto/reviews)
  - [Convin.ai](https://www.g2.com/products/convin-ai/reviews)
  - [evaluagent](https://www.g2.com/products/evaluagent/reviews)
  - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)

## Top 10 Alternatives to Authenticx Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Authenticx stacks up to the competition and find the best product for your business.


  ### 1. [Calabrio ONE](https://www.g2.com/products/calabrio-one/reviews)
By Verint
**Average Rating:** 4.4/5
**Total Reviews:** 417
Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.


Categories in common with Authenticx: [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics)

**Compare:** [Authenticx vs Calabrio ONE](https://www.g2.com/compare/authenticx-vs-calabrio-one)
**Compare Calabrio ONE with other alternatives:**
- [Calabrio ONE vs Talkdesk](https://www.g2.com/compare/calabrio-one-vs-talkdesk)
- [Calabrio ONE vs JustCall](https://www.g2.com/compare/calabrio-one-vs-saas-labs-justcall)
- [Calabrio ONE vs RingEX](https://www.g2.com/compare/calabrio-one-vs-ringex)
- [Calabrio ONE vs Invoca](https://www.g2.com/compare/calabrio-one-vs-invoca)
- [Calabrio ONE vs Sprinklr Service](https://www.g2.com/compare/calabrio-one-vs-sprinklr-service)
- [Calabrio ONE vs Balto](https://www.g2.com/compare/balto-vs-calabrio-one)
- [Calabrio ONE vs Convin.ai](https://www.g2.com/compare/calabrio-one-vs-convin-ai)
- [Calabrio ONE vs evaluagent](https://www.g2.com/compare/calabrio-one-vs-evaluagent)
- [Calabrio ONE vs CloudTalk](https://www.g2.com/compare/calabrio-one-vs-cloudtalk)

  ### 2. [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
By Talkdesk
**Average Rating:** 4.4/5
**Total Reviews:** 2,504
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.


Categories in common with Authenticx: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics)

**Compare:** [Authenticx vs Talkdesk](https://www.g2.com/compare/authenticx-vs-talkdesk)
**Compare Talkdesk with other alternatives:**
- [Talkdesk vs Calabrio ONE](https://www.g2.com/compare/calabrio-one-vs-talkdesk)
- [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [Talkdesk vs RingEX](https://www.g2.com/compare/ringex-vs-talkdesk)
- [Talkdesk vs Invoca](https://www.g2.com/compare/invoca-vs-talkdesk)
- [Talkdesk vs Sprinklr Service](https://www.g2.com/compare/sprinklr-service-vs-talkdesk)
- [Talkdesk vs Balto](https://www.g2.com/compare/balto-vs-talkdesk)
- [Talkdesk vs Convin.ai](https://www.g2.com/compare/convin-ai-vs-talkdesk)
- [Talkdesk vs evaluagent](https://www.g2.com/compare/talkdesk-vs-evaluagent)
- [Talkdesk vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-talkdesk)

  ### 3. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
By Saas Labs
**Average Rating:** 4.3/5
**Total Reviews:** 2,386
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries


Categories in common with Authenticx: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics)

**Compare:** [Authenticx vs JustCall](https://www.g2.com/compare/authenticx-vs-saas-labs-justcall)
**Compare JustCall with other alternatives:**
- [JustCall vs Calabrio ONE](https://www.g2.com/compare/calabrio-one-vs-saas-labs-justcall)
- [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [JustCall vs RingEX](https://www.g2.com/compare/saas-labs-justcall-vs-ringex)
- [JustCall vs Invoca](https://www.g2.com/compare/invoca-vs-saas-labs-justcall)
- [JustCall vs Sprinklr Service](https://www.g2.com/compare/saas-labs-justcall-vs-sprinklr-service)
- [JustCall vs Balto](https://www.g2.com/compare/balto-vs-saas-labs-justcall)
- [JustCall vs Convin.ai](https://www.g2.com/compare/convin-ai-vs-saas-labs-justcall)
- [JustCall vs evaluagent](https://www.g2.com/compare/saas-labs-justcall-vs-evaluagent)
- [JustCall vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall)

  ### 4. [RingEX](https://www.g2.com/products/ringex/reviews)
By RingCentral
**Average Rating:** 4.2/5
**Total Reviews:** 1,374
AI-powered communications that redefines customer engagement for modern teams.


Categories in common with Authenticx: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics)

**Compare:** [Authenticx vs RingEX](https://www.g2.com/compare/authenticx-vs-ringex)
**Compare RingEX with other alternatives:**
- [RingEX vs Calabrio ONE](https://www.g2.com/compare/calabrio-one-vs-ringex)
- [RingEX vs Talkdesk](https://www.g2.com/compare/ringex-vs-talkdesk)
- [RingEX vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-ringex)
- [RingEX vs Invoca](https://www.g2.com/compare/invoca-vs-ringex)
- [RingEX vs Sprinklr Service](https://www.g2.com/compare/ringex-vs-sprinklr-service)
- [RingEX vs Balto](https://www.g2.com/compare/balto-vs-ringex)
- [RingEX vs Convin.ai](https://www.g2.com/compare/convin-ai-vs-ringex)
- [RingEX vs evaluagent](https://www.g2.com/compare/ringex-vs-evaluagent)
- [RingEX vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-ringex)

  ### 5. [Invoca](https://www.g2.com/products/invoca/reviews)
By Invoca
**Average Rating:** 4.5/5
**Total Reviews:** 967
Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies


Categories in common with Authenticx: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics)

**Compare:** [Authenticx vs Invoca](https://www.g2.com/compare/authenticx-vs-invoca)
**Compare Invoca with other alternatives:**
- [Invoca vs Calabrio ONE](https://www.g2.com/compare/calabrio-one-vs-invoca)
- [Invoca vs Talkdesk](https://www.g2.com/compare/invoca-vs-talkdesk)
- [Invoca vs JustCall](https://www.g2.com/compare/invoca-vs-saas-labs-justcall)
- [Invoca vs RingEX](https://www.g2.com/compare/invoca-vs-ringex)
- [Invoca vs Sprinklr Service](https://www.g2.com/compare/invoca-vs-sprinklr-service)
- [Invoca vs Balto](https://www.g2.com/compare/balto-vs-invoca)
- [Invoca vs Convin.ai](https://www.g2.com/compare/convin-ai-vs-invoca)
- [Invoca vs evaluagent](https://www.g2.com/compare/invoca-vs-evaluagent)
- [Invoca vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-invoca)

  ### 6. [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews)
By Sprinklr
**Average Rating:** 4.3/5
**Total Reviews:** 744
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.


Categories in common with Authenticx: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics)

**Compare:** [Authenticx vs Sprinklr Service](https://www.g2.com/compare/authenticx-vs-sprinklr-service)
**Compare Sprinklr Service with other alternatives:**
- [Sprinklr Service vs Calabrio ONE](https://www.g2.com/compare/calabrio-one-vs-sprinklr-service)
- [Sprinklr Service vs Talkdesk](https://www.g2.com/compare/sprinklr-service-vs-talkdesk)
- [Sprinklr Service vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-sprinklr-service)
- [Sprinklr Service vs RingEX](https://www.g2.com/compare/ringex-vs-sprinklr-service)
- [Sprinklr Service vs Invoca](https://www.g2.com/compare/invoca-vs-sprinklr-service)
- [Sprinklr Service vs Balto](https://www.g2.com/compare/balto-vs-sprinklr-service)
- [Sprinklr Service vs Convin.ai](https://www.g2.com/compare/convin-ai-vs-sprinklr-service)
- [Sprinklr Service vs evaluagent](https://www.g2.com/compare/sprinklr-service-vs-evaluagent)
- [Sprinklr Service vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-sprinklr-service)

  ### 7. [Balto](https://www.g2.com/products/balto/reviews)
By Balto
**Average Rating:** 4.8/5
**Total Reviews:** 588
Balto connects contact center agents with AI to enable better conversations that deliver results.


Categories in common with Authenticx: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics)

**Compare:** [Authenticx vs Balto](https://www.g2.com/compare/authenticx-vs-balto)
**Compare Balto with other alternatives:**
- [Balto vs Calabrio ONE](https://www.g2.com/compare/balto-vs-calabrio-one)
- [Balto vs Talkdesk](https://www.g2.com/compare/balto-vs-talkdesk)
- [Balto vs JustCall](https://www.g2.com/compare/balto-vs-saas-labs-justcall)
- [Balto vs RingEX](https://www.g2.com/compare/balto-vs-ringex)
- [Balto vs Invoca](https://www.g2.com/compare/balto-vs-invoca)
- [Balto vs Sprinklr Service](https://www.g2.com/compare/balto-vs-sprinklr-service)
- [Balto vs Convin.ai](https://www.g2.com/compare/balto-vs-convin-ai)
- [Balto vs evaluagent](https://www.g2.com/compare/balto-vs-evaluagent)
- [Balto vs CloudTalk](https://www.g2.com/compare/balto-vs-cloudtalk)

  ### 8. [Convin.ai](https://www.g2.com/products/convin-ai/reviews)
By Convin
**Average Rating:** 4.7/5
**Total Reviews:** 549
Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.


Categories in common with Authenticx: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics)

**Compare:** [Authenticx vs Convin.ai](https://www.g2.com/compare/authenticx-vs-convin-ai)
**Compare Convin.ai with other alternatives:**
- [Convin.ai vs Calabrio ONE](https://www.g2.com/compare/calabrio-one-vs-convin-ai)
- [Convin.ai vs Talkdesk](https://www.g2.com/compare/convin-ai-vs-talkdesk)
- [Convin.ai vs JustCall](https://www.g2.com/compare/convin-ai-vs-saas-labs-justcall)
- [Convin.ai vs RingEX](https://www.g2.com/compare/convin-ai-vs-ringex)
- [Convin.ai vs Invoca](https://www.g2.com/compare/convin-ai-vs-invoca)
- [Convin.ai vs Sprinklr Service](https://www.g2.com/compare/convin-ai-vs-sprinklr-service)
- [Convin.ai vs Balto](https://www.g2.com/compare/balto-vs-convin-ai)
- [Convin.ai vs evaluagent](https://www.g2.com/compare/convin-ai-vs-evaluagent)
- [Convin.ai vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-convin-ai)

  ### 9. [evaluagent](https://www.g2.com/products/evaluagent/reviews)
By EvaluAgent
**Average Rating:** 4.5/5
**Total Reviews:** 441
The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.


Categories in common with Authenticx: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics)

**Compare:** [Authenticx vs evaluagent](https://www.g2.com/compare/authenticx-vs-evaluagent)
**Compare evaluagent with other alternatives:**
- [evaluagent vs Calabrio ONE](https://www.g2.com/compare/calabrio-one-vs-evaluagent)
- [evaluagent vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-evaluagent)
- [evaluagent vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-evaluagent)
- [evaluagent vs RingEX](https://www.g2.com/compare/ringex-vs-evaluagent)
- [evaluagent vs Invoca](https://www.g2.com/compare/invoca-vs-evaluagent)
- [evaluagent vs Sprinklr Service](https://www.g2.com/compare/sprinklr-service-vs-evaluagent)
- [evaluagent vs Balto](https://www.g2.com/compare/balto-vs-evaluagent)
- [evaluagent vs Convin.ai](https://www.g2.com/compare/convin-ai-vs-evaluagent)
- [evaluagent vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-evaluagent)

  ### 10. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)
By CloudTalk
**Average Rating:** 4.4/5
**Total Reviews:** 1,844
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.


Categories in common with Authenticx: [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics)

**Compare:** [Authenticx vs CloudTalk](https://www.g2.com/compare/authenticx-vs-cloudtalk)
**Compare CloudTalk with other alternatives:**
- [CloudTalk vs Calabrio ONE](https://www.g2.com/compare/calabrio-one-vs-cloudtalk)
- [CloudTalk vs Talkdesk](https://www.g2.com/compare/cloudtalk-vs-talkdesk)
- [CloudTalk vs JustCall](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall)
- [CloudTalk vs RingEX](https://www.g2.com/compare/cloudtalk-vs-ringex)
- [CloudTalk vs Invoca](https://www.g2.com/compare/cloudtalk-vs-invoca)
- [CloudTalk vs Sprinklr Service](https://www.g2.com/compare/cloudtalk-vs-sprinklr-service)
- [CloudTalk vs Balto](https://www.g2.com/compare/balto-vs-cloudtalk)
- [CloudTalk vs Convin.ai](https://www.g2.com/compare/cloudtalk-vs-convin-ai)
- [CloudTalk vs evaluagent](https://www.g2.com/compare/cloudtalk-vs-evaluagent)


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