---
title: AppWork Reviews
meta_title: 'AppWork Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 118 reviews by the users' company size, role or industry
  to find out how AppWork works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 118
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---

# AppWork Reviews
**Vendor:** AppWork  
**Category:** [Property Management Software](https://www.g2.com/categories/property-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 118
## About AppWork
Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork&#39;s comprehensive platform incorporates all aspects of property maintenance, work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams.



## AppWork Pros & Cons
**What users like:**

- Users highlight the **ease of use** of AppWork, praising its user-friendly interface and seamless setup process. (22 reviews)
- Users find the **setup process incredibly easy** , with user-friendly navigation and excellent support enhancing their experience. (19 reviews)
- Users value the **efficiency** of AppWork, as its intuitive design streamlines tasks and improves overall productivity. (16 reviews)
- Users highlight the **user-friendly interface** of AppWork, making navigation and task management seamless and enjoyable. (11 reviews)
- Users highly value the **excellent customer support** from AppWork, appreciating timely responses and helpful resources for their needs. (10 reviews)
- Time Efficiency (9 reviews)
- Integrations (8 reviews)
- Reporting Features (8 reviews)
- Mass Communication (7 reviews)
- Users find **easy navigation** exceptional, especially newcomers, making the app simple to learn and use efficiently. (5 reviews)

**What users dislike:**

- Users express frustration over **missing features** , such as unmarking units and limited export options for reports. (8 reviews)
- Users often face **technical issues** like glitches in photo capture and data syncing, affecting overall functionality. (3 reviews)
- Users express frustration with **data inaccuracy** in AppWork, limiting effective issue categorization and complicating inspection processes. (2 reviews)
- Users are frustrated by the **limited customization options** in AppWork, hindering efficiency and complicating the inspection process. (2 reviews)
- Users express frustration over **glitches in data syncing** to Yardi, impacting the overall experience with AppWork. (1 reviews)
- Users face **integration issues** between AppWork and Yardi, hindering functionality and efficiency in syncing information. (1 reviews)
- Lease Management (1 reviews)
- Users face **navigation issues** with AppWork, struggling to return to previous pages and handle inspections effectively. (1 reviews)
- Reporting Issues (1 reviews)
- Slow Response (1 reviews)

## AppWork Reviews
  ### 1. Intuitive and Efficient, Perfect for Managing Workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan R.

**Reviewed Date:** November 03, 2025

**What do you like best about AppWork?**

I find setting up AppWork very easy. It was straightforward to register and log in, and everything about AppWork is user-friendly. The user interface is extremely welcoming and simple, with large, easy-to-see elements, ensuring that I can navigate the platform effortlessly. I appreciate having all our inspections, work orders, and make-readies easily accessible to the corporate office via AppWork, which has eliminated the need for monthly walkthroughs of paper logs. This digital availability saves significant time and hassle. The mobile option provided by AppWork is a game-changer, allowing me to manage tasks on the go without relying on paper-based requests. I find the capability to close service requests while performing them extremely useful, allowing for real-time management and efficiency in handling tasks. I enjoy using the make-ready board that pre-populates from our management software, which saves me the time and effort of creating one every month. This integration and pre-population feature streamline my workflow significantly, allowing me to focus on other essential tasks.

**What do you dislike about AppWork?**

When placing a call from the app to the resident, they do not have the option of calling you back directly. They have to call the office.

**What problems is AppWork solving and how is that benefiting you?**

I use AppWork to centralize inspections, work orders, and make-readies, eliminating paper logs and monthly walkthroughs. It offers a mobile option for service requests and supports uploads for problem/solution documentation, significantly improving our efficiency.

**Official Response from Sean Landsberg:**

> Thank you for the amazing feedback, Ryan! We’re proud that AppWork’s maintenance management software has helped streamline inspections, work orders, and make-readies for your team. By replacing paper logs with digital workflows and adding mobile flexibility, AppWork enables real-time communication and increased efficiency for property teams.

Appreciate your insight about the call-back option — we’re always building on great feedback like yours. Thanks for being such an awesome partner! 🚀

  ### 2. Effortless Setup, Reliable Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin L.

**Reviewed Date:** November 03, 2025

**What do you like best about AppWork?**

I find AppWork easy to set up and incredibly user-friendly, which has made the transition seamless and stress-free. The intuitive interface and ease of use mean it took no time at all to get accustomed to it, reducing the challenges typically associated with adopting new software. I particularly enjoy how smooth my workflow has become, with the ability to effortlessly create and close out work orders. This feature significantly simplifies my day-to-day tasks. The reliable performance, free of glitches, provides me with peace of mind and contributes to a less stressful work environment. The overall satisfaction with its functionality and reliability makes it a product I would recommend without hesitation. I am so satisfied with AppWork that I would confidently rate it a 10 on a recommendation scale.

**What do you dislike about AppWork?**

nothing so far

**What problems is AppWork solving and how is that benefiting you?**

AppWork is easy to use, reducing stress and increasing productivity with its glitch-free performance and simple work order process.

**Official Response from Sean Landsberg:**

> Wow, what a great review, thank you! We designed AppWork to make maintenance operations simple, reliable, and easy to roll out across any team, so it’s fantastic to hear it’s done just that for you. We’re all about helping properties run smoother with less tech hassle, and your feedback means a lot to the team. Appreciate you being part of our growing AppWork family!

  ### 3. Transforms On-Site Maintenance with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan H.

**Reviewed Date:** November 03, 2025

**What do you like best about AppWork?**

I really appreciate that setting up AppWork was very easy, and any issues we encountered were quickly resolved by the AppWork team, demonstrating their efficiency and support quality. The gamified experience of AppWork makes daily tasks enjoyable for our maintenance teams, which is a unique and engaging feature. I find the reporting and analytics tools incredibly useful; they provide high-level insights with just a few clicks, allowing me to investigate our team's performance quickly and efficiently. This has made tracking easier, and it's evident that the software was designed with the onsite user in mind. Since implementing AppWork, our team is more organized and efficient. Communication has significantly improved, tasks are completed faster, and downtime is reduced because we can identify issues earlier. Having everything consolidated in one place simplifies all aspects of our job and has shifted our approach from being reactive to proactive in managing maintenance. Overall, this transformation has greatly enhanced our productivity and team morale.

**What do you dislike about AppWork?**

I don't dislike anything about AppWork

**What problems is AppWork solving and how is that benefiting you?**

AppWork enhances maintenance management by making tasks engaging for my team, improving organization and communication, accelerating task completion, reducing downtime, and enabling proactive maintenance through centralized data and robust reporting tools.

**Official Response from Sean Landsberg:**

> Ryan, I really appreciate you sharing this,  it means a lot. It’s great to hear how AppWork’s helping your team stay organized, proactive, and genuinely enjoy the maintenance workday. We put a lot of focus into making setup simple and reporting intuitive, so I’m glad those features are helping boost efficiency and morale on-site.

Your feedback about the gamified experience and faster communication really captures what we aim for with AppWork — making maintenance management easier and more connected for every team. Thanks again for being such an engaged partner. Excited to keep supporting your success.

  ### 4. Effortless Service Requests, Unmatched Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** conner s.

**Reviewed Date:** November 03, 2025

**What do you like best about AppWork?**

I really like how AppWork simplifies my work with service requests at our apartment complex. It was a change from what I was used to, but I quickly adapted, and now I find it very user-friendly. The platform makes managing service requests much easier by allowing for clear and simple viewing, which is crucial in my daily tasks. Communicating with tenants has become straightforward, thus improving our response time and tenant satisfaction. I find the point system engaging, adding a bit of gamification to our workflow. One of the standout features for me is having requests only assigned to me shown clearly, which helps in prioritizing and managing my workload efficiently. All these features contribute to making AppWork the best program I've used, and I would undoubtedly choose it again.

**What do you dislike about AppWork?**

nothing

**What problems is AppWork solving and how is that benefiting you?**

I find AppWork makes service requests easier to view, improves communication with tenants, and the point system enhances our workflow.

**Official Response from Sean Landsberg:**

> Thanks so much, Conner! 🙌

We love hearing how AppWork has made managing service requests easier and more enjoyable for your team. Helping maintenance techs communicate clearly with tenants and stay organized is exactly what we’re here for.

And we’ve got to say — we’re thrilled you’re enjoying the point system and the workflow visibility! Gamifying progress while improving efficiency is what makes maintenance management a little more fun. 😄

Appreciate you being part of the AppWork community! 🚀

  ### 5. Centralized Efficiency with Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Malisha  C.

**Reviewed Date:** November 03, 2025

**What do you like best about AppWork?**

I find AppWork extremely easy to navigate, which simplifies the process of managing work orders, inspections, and make-ready boards, keeping everything coordinated and up-to-date effortlessly. Its setup process is straightforward and not overwhelming, going straight to the point with useful options. I appreciate how everything I need is centralized in one location, eliminating the tedious task of having to juggle multiple platforms. This consolidation significantly enhances my productivity and organization. I particularly value the ability to effortlessly see what our technicians are working on daily, which enables better oversight and management of tasks. Overall, the comprehensive organization within AppWork positions everything neatly and categorically, offering a seamless operational flow. This centralized, categorized feature setup alone makes AppWork an indispensable tool for my ongoing and future projects.

**What do you dislike about AppWork?**

I don't like the AI feature that automatically names the work order in AppWork.

**What problems is AppWork solving and how is that benefiting you?**

I use AppWork to easily manage work orders, inspections, and boards by having everything in one place, reducing the hassle of accessing multiple sources.

**Official Response from Sean Landsberg:**

> This made our day, thank you! We designed AppWork to eliminate the chaos of multiple tools and bring everything into one easy-to-navigate platform, so hearing that it’s simplifying your workflow means a lot. Centralized visibility for technicians is one of those “small things” that make a huge difference. And thank you for the note about AI naming — we love hearing how we can make AppWork even better. Appreciate you being part of the AppWork family!

  ### 6. Streamlined Maintenance, Easy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeffrey  P. | Property Manager

**Reviewed Date:** November 03, 2025

**What do you like best about AppWork?**

I find AppWork incredibly beneficial for streamlining our maintenance operations, which was a key reason why my company decided to switch from Yardi. The setup process was straightforward, and the training class offered by AppWork was quite helpful, making the transition smooth and hassle-free. One of the standout features I appreciate is the robust reporting capabilities. I routinely pull the make ready report multiple times a week to ensure my team is current, alongside various work order reports. This helps in maintaining efficient operations and keeping track of tasks. Resident communication is another notable feature of AppWork that I find extremely useful. The ability to communicate directly with residents through submitted work orders, whether via text, email, or phone call, significantly enhances our communication efficiency. Moreover, the make ready board feature is instrumental in keeping track of apartment inspections, aiding in the systematic processing of tasks. Additionally, AppWork's ease of use strongly appeals to me, making my daily tasks less cumbersome and more manageable.

**What do you dislike about AppWork?**

I dislike the current limitation in exporting the added comments on work orders, which hampers my ability to fully utilize reports for meetings and detailed tracking.

**What problems is AppWork solving and how is that benefiting you?**

I use AppWork to streamline resident communication and track work orders efficiently, ensuring my team is updated with timely reports. The make-ready board helps keep track of apartment inspections, making the process user-friendly and efficient.

**Official Response from Sean Landsberg:**

> Thank you for the great review, Jeffrey! We’re proud that AppWork’s property maintenance software has helped your team streamline operations, enhance resident communication, and simplify inspection tracking. Our mission is to make maintenance management more efficient and user-friendly — and it’s wonderful to see those results in action.

We appreciate your feedback about report exports — our team is continuously improving the platform to make reporting and insights even more powerful.

  ### 7. Streamlined Operations, Zero Hassle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crossings  A.

**Reviewed Date:** November 03, 2025

**What do you like best about AppWork?**

I love how AppWork has significantly streamlined my workflow and keeps my team on track. It's a great tool introduced to us by our corporate office, and switching from RentManager to AppWork has been a beneficial decision. The user-friendly setup that AppWork offers was not difficult at all, making the transition smooth and efficient. I appreciate how easy it was to install and how it helps my team prioritize tasks, thereby enhancing productivity. One of my favorite aspects is how it keeps all my work orders in one place, accessible on my team's phones, eliminating the risk of losing paper documents. The feature that lets us pull up old work orders is incredibly useful, ensuring nothing gets misplaced or forgotten. Additionally, the ability for my team to take and store pictures of completed work directly within AppWork is invaluable for maintaining organization and accountability.

**What do you dislike about AppWork?**

Nothing

**What problems is AppWork solving and how is that benefiting you?**

I find AppWork streamlines my workflow and keeps my team organized, with all work orders in one place, easy scheduling, and prioritization, reducing the risk of losing important documents.

**Official Response from Sean Landsberg:**

> We really appreciate you taking the time to share this,  and we love hearing that the transition from Rent Manager to AppWork was smooth! Helping teams streamline maintenance and stay organized without extra hassle is exactly what we aim for. It’s awesome to hear the mobile access and photo tracking features are keeping everything on track for your team. Thanks for trusting AppWork to support your operations!

  ### 8. Effortlessly Streamlines Tenant Work Orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erika D.

**Reviewed Date:** November 03, 2025

**What do you like best about AppWork?**

I love how easy AppWork is to use and navigate, which is crucial for ensuring our tenants can submit work orders without any hassle from their homes. The setup was incredibly straightforward, thanks to the intuitive layout, particularly the tabs on the left side of the screen and the color coordination, which helps me quickly select the correct tab I need at any moment. This ease of use is a huge factor and makes AppWork an easy choice for us, enhancing efficiency in handling work orders. I also find the feature that allows me to see the turnaround time for work orders extremely useful as it gives me insight into how long each project takes. This is essential for keeping track of open work orders and ensuring none are forgotten, which greatly benefits our operations in staying organized and efficient.

**What do you dislike about AppWork?**

I dislike the current notification system in AppWork. The notifications are not loud enough, which makes it easy to miss important alerts. It would be beneficial if the notifications were louder to ensure I don't overlook any updates.

**What problems is AppWork solving and how is that benefiting you?**

I use AppWork to ensure tenants can submit work orders from home and monitor their completion. It prevents forgetting open work orders and allows me to track turnaround times, enhancing operational efficiency.

**Official Response from Sean Landsberg:**

> Thank you so much for sharing your experience! We’re thrilled to hear that AppWork has made it easier for your tenants to submit and track work orders, and that the layout and organization are helping your team stay efficient and on top of every task.

We also appreciate your feedback about notifications — that’s really helpful. We’re continuously improving how alerts work, and we’ll take your suggestion into account as we enhance visibility for critical updates.

It’s great to know AppWork is streamlining your operations and making your maintenance process more transparent and efficient. Thanks again for being part of the AppWork community!

  ### 9. Effortless Facility Management with AppWork

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about AppWork?**

I like the ease of use of AppWork so far. It helps keep the teams organized quickly and makes it easy to get the work orders assigned, visible to teammates, and closed.

**What do you dislike about AppWork?**

No comment at this time

**What problems is AppWork solving and how is that benefiting you?**

AppWork helps organize work orders across our portfolio and simplifies reporting. It makes it easy to assign work orders, keep them visible to teammates, and close them quickly, enhancing our team's organization.

**Official Response from Sean Landsberg:**

> Mike, appreciate this! Getting Work Orders assigned, visible, and closed quickly is what keeps a team moving. Glad AppWork is delivering that for you!

  ### 10. Effortless Organization and Usability with AppWork

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cali S. | Leasing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2026

**What do you like best about AppWork?**

I use AppWork for our community to help service work orders, and I find it really helps solve the organizational issues we've had. I like how easy it is to use, and I think the whole system is great. The initial setup was super easy—I'd rate it a 10/10.

**What do you dislike about AppWork?**

nothing

**What problems is AppWork solving and how is that benefiting you?**

AppWork helps our community by effectively managing and organizing service work orders, resolving our organizational issues.

  ### 11. Streamlined Apartment Maintenance with Effective Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patty P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about AppWork?**

I like how AppWork facilitates communication between residents and the team. It efficiently lets residents know when their issues have been received and resolved. I also found the initial setup to be extremely easy.

**What do you dislike about AppWork?**

nothing

**What problems is AppWork solving and how is that benefiting you?**

AppWork helps with tracking and timing apartment maintenance, and improves communication between residents and the team, letting them know their issues are received and resolved.

  ### 12. Simplifies Work Order Management, Needs Better Inspection Tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael C.

**Reviewed Date:** October 20, 2025

**What do you like best about AppWork?**

I really appreciate how easy the setup of AppWork was—it was a breeze compared to other software setups. What stood out to me was the commitment of AppWork to provide in-person instruction in several of our regions, making the launch experience significantly smoother and more personalized. The team, especially Carol Gregory-Fugate, is fantastic. Carol's ongoing support with setup and instructional queries has been invaluable, and her helpful nature makes a big difference. AppWork's ability to enhance the visibility for our maintenance team is another highlight. Technicians can see all their responsibilities neatly organized on their home screen, which they find very useful. This clear visibility allows them to manage their workload more efficiently by closing out work orders right after completion. I love how residents are kept informed about technician visits, which improves their experience and allows my team to work more swiftly with prepared environments. The instant communication AppWork facilitates is a game-changer. The helpful and motivating feedback we get from reviews is another bonus, coupled with the exceptional work order reporting and tracking options, which streamline processes for us. I value the consistent communication from the AppWork team, particularly Carol Gregory-Fugate and Sean Landsberg, who always remain open to feedback and actively work on resolving any issues. Finally, the work order management feature is top-notch and would be a key reason for recommending AppWork. Overall, these features and experiences make AppWork a valuable tool for my operations.

**What do you dislike about AppWork?**

I find the inspection capability of AppWork severely lacking. The inability to customize responses, set triggers for follow-up questions, or clone sections is frustrating. This was one of the main reasons we switched to AppWork, aiming to make inspections more efficient and achieve better real-time reporting. The current setup is time-consuming and if a community is already behind, the clumsiness of the app can lead to inaccurate information. It's important for technicians to feel the inspection process is streamlined and easy to navigate. The lack of ability to customize responses in inspections is particularly problematic.

**What problems is AppWork solving and how is that benefiting you?**

I use AppWork to enhance team visibility, streamline task communication, and improve resident interaction. It provides effective work order tracking and motivational feedback through reviews, greatly aiding in organizing our maintenance operations.

**Official Response from Sean Landsberg:**

> We really appreciate you taking the time to write such a thoughtful review Michael. 

As you know, we love working with you and the entire Peak team! You guys are incredible! 

Our inspections platform has come such a long way over the last few months and we are continuing to release new features weekly. We won't stop until you and your team have everything you need and more from our inspections platform. 

P.S. We have a big update that you'll appreciate for inspections coming in the next few days! 

  ### 13. Effortlessly Organizes and Boosts Work Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brianna R.

**Reviewed Date:** November 06, 2025

**What do you like best about AppWork?**

I really enjoy using AppWork because of how it keeps everything organized at my workplace. The ease of use is something I truly appreciate, as it makes the software incredibly user-friendly. I also love how AppWork makes work orders more efficient; it's easy to describe problems, assign, and close work orders seamlessly, enhancing overall productivity. Additionally, I adore AppWork for its effectiveness as it integrates well with other software without any hitches, making my workflow smooth and uninterrupted. The initial setup was straightforward and uncomplicated, allowing us to start using it almost immediately. My positive experience with AppWork makes me rate it a 10 out of 10 for recommending to friends or colleagues.

**What do you dislike about AppWork?**

nothing

**What problems is AppWork solving and how is that benefiting you?**

I find the product keeps everything organized at work, making work orders more efficient by easily describing problems, assigning, and closing them.

**Official Response from Sean Landsberg:**

> I can’t thank you enough for sharing this! Knowing that AppWork has helped streamline your operations and keep things running smoothly means the world to us.  Our team really enjoys working with you. Your feedback and collaboration make what we do so rewarding. Excited to keep building together for years to come!

  ### 14. Simple and Efficient Work Order Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zarria S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about AppWork?**

I really like how simple AppWork is to use. I also value the work order feature a lot because it creates a category automatically.

**What do you dislike about AppWork?**

n/a

**What problems is AppWork solving and how is that benefiting you?**

I use AppWork for work orders, making it simple to handle tasks like move-ins and move-out pictures. The work order feature automatically creates categories, making it easy to use.

**Official Response from Sean Landsberg:**

> Zarria, thanks for this! Automatic categorization is one of those little things that saves a lot of time over the course of a week. Happy to hear AppWork is making your day easier!

  ### 15. Effortless Integration and Setup with AppWork

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about AppWork?**

I like the ease of integration with our existing systems and the fact that it's simple to send bulk emails now. I find these features extremely important, especially in a fast-paced environment. Using AppWork makes sending bulk emails to residents much easier compared to our previous solutions. The initial setup of AppWork has been great, which I really appreciate. I would highly recommend AppWork due to its ease of implementation.

**What do you dislike about AppWork?**

Nothing that I know of just yet.

**What problems is AppWork solving and how is that benefiting you?**

I use AppWork for its integration capabilities and ease of sending bulk emails, which are essential in a fast-paced environment. It allows us to integrate our existing systems and communicate with residents more efficiently than before.

**Official Response from Sean Landsberg:**

> Kimberly, thank you! Bulk Resident emails used to be way more painful than they should be, so we're thrilled that's smoother now. Appreciate the recommendation!

  ### 16. Effortless Service Requests with AppWork

**Rating:** 5.0/5.0 stars

**Reviewed by:** taylor h. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about AppWork?**

I like that AppWork is easy to use, making it simple to handle tasks like putting in service requests. I also appreciate how it sends updates to residents, which helps keep everyone informed.

**What do you dislike about AppWork?**

n/a

**What problems is AppWork solving and how is that benefiting you?**

I use AppWork for putting in service requests, solving resident and property requests efficiently.

**Official Response from Sean Landsberg:**

> Taylor, thank you! Keeping Residents in the loop is one of our favorite parts of what AppWork does, and we're happy it's working that way for you. Appreciate you taking the time to share this!

  ### 17. Reliable for Work Orders, Smooth UI, Needs Bulk Import

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan S. | Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about AppWork?**

I like that the user experience and user interface of AppWork are really easy to understand and use.

**What do you dislike about AppWork?**

The only thing that could be improved is that they don't have a bulk import option to import users.

**What problems is AppWork solving and how is that benefiting you?**

I use AppWork to help with work orders for maintenance techs.

**Official Response from Sean Landsberg:**

> Dan, thanks for the feedback! Really glad the UI is clicking for your team. Bulk user import is a great call and something we'd love to dig into more, we'll pass this along to the product team. Thanks for flagging it!

  ### 18. Transformative, Easy Setup, Highly Recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt W.

**Reviewed Date:** November 05, 2025

**What do you like best about AppWork?**

I find AppWork to be incredibly easy to use, which makes it enjoyable for our technicians and keeps them involved and engaged in their work. I also appreciate the daily reports that AppWork provides, as they give us a clear picture of what's happening on the site. The easy and seamless setup process allowed our teams to resume work within a few hours, which was very impressive. Additionally, its integration with Yardi has been beneficial for our operations. We switched to AppWork from MIQ because we had heard great things about it, and it indeed proved to be superior.

**What do you dislike about AppWork?**

nothing at this time

**What problems is AppWork solving and how is that benefiting you?**

I find AppWork solves apartment maintenance efficiently, involves and engages our techs, and provides daily reports offering insights into site activities.

**Official Response from Sean Landsberg:**

> Really appreciate this, Matt. The way your team jumped in and made AppWork part of their daily routine says a lot about your leadership and culture. I’ve enjoyed working with you all and seeing the impact firsthand. Looking forward to keeping this going for the long term.

  ### 19. Effortless Functionality, Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vergial P.

**Reviewed Date:** November 06, 2025

**What do you like best about AppWork?**

I truly appreciate the easy functionality of AppWork. Its simplicity makes my job smoother and more efficient, which is incredibly valuable to me. Additionally, the customer service from AppWork is amazing; it provides great support whenever I need it. The straightforward setup process of AppWork also stands out, making the transition and adoption to the system hassle-free. Overall, these features significantly enhance my experience and satisfaction with AppWork.

**What do you dislike about AppWork?**

NONE

**What problems is AppWork solving and how is that benefiting you?**

I use AppWork for all my maintenance and work order needs thanks to its easy functionality and amazing customer service, making my job smoother and easier.

**Official Response from Sean Landsberg:**

> Thanks Vergial, I really appreciate this. It’s great to hear that AppWork’s helping make things smoother for you and your team day to day. Our team enjoyed getting to know your operation and seeing how you use the system in real life. You’ve been awesome to work with, and I’m looking forward to keeping that partnership going.

  ### 20. All your maintenance needs in one app!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara E. | Regional Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about AppWork?**

I love that the collaboration between maintenance, office, and residents are all in one place. We are able to keep solid records, reports, photos, and much more all in one place.

**What do you dislike about AppWork?**

Any glitches we have run into have been able to be fixed, as the app matures and we are more interactive, we are able to identify and get corrected any issues.

**What problems is AppWork solving and how is that benefiting you?**

Virtual make ready board, Yardi integration, data based app so that the maintenance team do not need to have wifi to complete work orders, get new work orders, connect with residents for work orders, and receive clear responses and feedback on work orders while they are actively working in them.

**Official Response from Sean Landsberg:**

> Thank you for sharing your positive experience with AppWork! 

We're thrilled to hear that you appreciate the convenience of having all maintenance-related tasks in one place. We're continuously working to improve the app and address any glitches promptly to ensure a seamless user experience. It's great to know that features like the virtual make ready board, Yardi integration, and offline functionality are benefiting you and your team. If you encounter any further issues or have suggestions for enhancements, please feel free to reach out to our support team. We're here to assist you every step of the way. Thank you for choosing AppWork!

  ### 21. app work yazmin m

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about AppWork?**

it was very easy to operate and work the app

**What do you dislike about AppWork?**

nothing this app works good and very easy

**What problems is AppWork solving and how is that benefiting you?**

it makes the office work and work orders go by smoothly

**Official Response from Sean Landsberg:**

> Thank you so much for taking the time to leave us a review! We love feedback so if you have any ideas or suggestions for how we can do better, don't hesitate to share! 

  ### 22. Easy to use and implement - great data for asset management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle F. | Vice President - Learning &amp; Engagement, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about AppWork?**

We wanted to improve customer service, streamline the maintenance process, and have actionable data. The team at AppWork is incredibly innovative, and the app is so user-friendly that even our most tech-adverse team members find it easy to use.

**What do you dislike about AppWork?**

I don't think there is anything i dislike. Maybe more customization options – Offering more flexible settings to tailor workflows based on different property needs. But now I feel like I am nitpicking.

**What problems is AppWork solving and how is that benefiting you?**

Maintenance service request tracking. Problem areas easier to identify and ACTIONABLE DATA / reporting has been a game changer.

**Official Response from Sean Landsberg:**

> Thank you for sharing your positive experience with AppWork! We're thrilled to hear that our app has been instrumental in improving your asset management processes. 

We appreciate your feedback regarding customization options and are proud to have added several enhancements from this end over the last few months - if you have anything specific you'd like to see, please feel free to email me directly (seanl@appworkco.com). 

It's great to know that you find the data provided by AppWork actionable and beneficial for your maintenance operations. If you have any further suggestions or need assistance with anything else, please don't hesitate to reach out. We're here to help!

  ### 23. AppWork  Improves Team Work!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about AppWork?**

Creates urgency in completing tasks and gives Teams a pat on the back for doing so!  In addition, to great analytics.

**What do you dislike about AppWork?**

So far there is nothing to note, and our Teams have been receptive to using the app.

**What problems is AppWork solving and how is that benefiting you?**

It has been great to see an overall view of performance in real time for our Teams.  It truly does hold everyone accountable, and it encourages them to complete tasks sooner.

**Official Response from Sean Landsberg:**

> Thank you for sharing your positive experience with AppWork! We're thrilled to hear that it has been beneficial for your team by creating urgency, providing analytics, and improving overall performance. We appreciate your feedback and are glad to hear that there are no dislikes so far. If you ever have any questions or need assistance, please feel free to reach out to us. We're here to support you every step of the way.

  ### 24. Great Product to use with Property Management Systems For Maintenance!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa G. | Assistant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about AppWork?**

AppWork helps us to keep track of our work orders and to complete them in a timely manner. Great tool for Property Management!

**What do you dislike about AppWork?**

No complaints AppWork works great for our team!

**What problems is AppWork solving and how is that benefiting you?**

It helps to keep track of Maintenance requests and for the team to complete them in a timely manner.

**Official Response from Sean Landsberg:**

> Thank you for the positive feedback! We're thrilled to hear that AppWork is helping your team manage work orders efficiently. We appreciate you highlighting the benefits of using AppWork! If you have any suggestions for improvement or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing AppWork!

  ### 25. AppWork Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tyler J. | Financial Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about AppWork?**

It allows me to track make ready dates and work orders for my apartment community.

**What do you dislike about AppWork?**

Only complaint is that you cannot export make ready board to excel.

**What problems is AppWork solving and how is that benefiting you?**

With assigning units the correct make ready date and ensuring it's not past due, it helps the model correctly price units.

**Official Response from Sean Landsberg:**

> Thank you for sharing your feedback with us! We're thrilled to hear that AppWork is helping you effectively track make ready dates and work orders. We understand the importance of being able to export data easily, and we appreciate your suggestion regarding exporting the make ready board to Excel. We're glad we were able to act on your feedback and deliver this feature for you! 

If you have any other suggestions or feedback, please feel free to reach out to us. We're here to help and ensure AppWork continues to meet your needs. Thank you for choosing AppWork!

  ### 26. Appwork has been a great tool to track and complete work orders.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marissa  B. | Regional Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about AppWork?**

I like the make ready board option in appwork and being able to assign the make readies within the system.

**What do you dislike about AppWork?**

I wish the work orders auto categorized better.

**What problems is AppWork solving and how is that benefiting you?**

Appwork is helping track the make readies easier, as well as being able to go back to work orders quickly.

**Official Response from Sean Landsberg:**

> Hi Marissa,

Thank you for sharing your positive experience with AppWork! We're thrilled to hear that the make-ready board option and the ability to assign make-readies within the system have been beneficial for you. It's great to know these features help streamline your workflow and make tracking tasks easier.

We're delighted that you haven't encountered any issues with AppWork so far. Your satisfaction is our top priority, and we're constantly working to ensure a smooth experience for all our users.

It's wonderful to hear that AppWork helps you track make-readies and quickly revisit work orders, enhancing your overall efficiency.

Thank you for being a valued member of the AppWork community. We're here to support you with anything you need!

  ### 27. Franciscan of Arlington Loves AppWork

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juliet T. | Community Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about AppWork?**

What I find most helpful is having all maintenance information at our fingertips. Using the App has truly made a difference in the way we process work orders, schedule make readies along with improving communication with our technicians and residents. AppWork is very user friendly and has become a valuable asset to our community as we use this throughout the day. As we are fairly new to using AppWork I'd like to say that the training and customer support provided has been stellar. Thank you for making our transition and integration easy!

**What do you dislike about AppWork?**

Franciscan of Arlington started using AppWork about 3 months ago; getting my staff and resident acclimated to the change has been challenging but as we become more familiar each day it gets easier. The implementation of our AppWork System will eventually become second nature to everyone.

**What problems is AppWork solving and how is that benefiting you?**

Previously we had issues keeping up with work order tracking/completion and our make ready board scheduling. With AppWork everything seems to run smoothly as everyone has access to all information.

**Official Response from Sean Landsberg:**

> Hi Juliet,

Thank you so much for your glowing review! We're thrilled to hear that Franciscan of Arlington loves AppWork. It's fantastic that having all maintenance information at your fingertips has made a significant impact on your workflow and communication with both technicians and residents. We're delighted that you find our app user-friendly and a valuable asset to your community.

We understand that transitioning to a new system can be challenging, and we appreciate your patience and dedication. It's great to hear that each day gets easier as everyone becomes more familiar with AppWork. We're committed to making this process as smooth as possible for you and your team.

It's wonderful to know that AppWork has helped streamline your work order tracking and make-ready board scheduling. Seeing everything run smoothly and providing everyone with access to essential information is exactly what we aim for.

Thank you again for your kind words and for choosing AppWork. We're here to support you every step of the way!

  ### 28. Better than the rest

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about AppWork?**

Everything! Service requests, Make Ready Board, Inspections, and Reporting in all one centralized easy to use software. The AppWork team is amazing and very responsive.

**What do you dislike about AppWork?**

Nothing, AppWork checks all the boxes and then some.

**What problems is AppWork solving and how is that benefiting you?**

AppWork created some custom report filtering to meet out KPI reporting needs. They are the only company to actually deliver on this promise.

**Official Response from Sean Landsberg:**

> Thank you for your glowing review! We're thrilled to hear that you are enjoying all the features AppWork has to offer and that our team has been responsive to your needs. We're especially glad that our custom report filtering has been beneficial for your KPI reporting. If you ever have any more specific requests or feedback, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with AppWork. Thank you for choosing us as your software solution!

  ### 29. The BEST property management app there is!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Savannah B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about AppWork?**

I love how organized AppWork is and everything is in one spot. It is very easy for office and techs to maintain work orders. I can easily find my applications that come in and everything is laid out perfectly on the applications. We can also keep up with rent payments. Customer support is also very easy to communicate with if there happens to be any issues. We use it daily with the property I am at. It is constantly being updated to which the new features help tremendously. I highly recommend the use of AppWork.

**What do you dislike about AppWork?**

Sometimes during updates, it kicks us out of AppWork but other than that, there are no isssues!

**What problems is AppWork solving and how is that benefiting you?**

It keeps track of all of our applications, instead of having them printed and misplaced. We can keep track of all work orders as well instead of printing them out individually and having to use lots of paper.

**Official Response from Sean Landsberg:**

> Hi Savannah,

Thank you so much for your fantastic review! We're thrilled to hear that you consider AppWork the best property management app. It's wonderful to know that our organization features and centralized platform have made it easy for your office and techs to maintain work orders. We're also pleased that you find our customer support responsive and helpful.

We appreciate your feedback regarding the occasional logouts during updates. We're continually working to improve our update process to ensure a seamless experience for our users.

Your recommendation means a lot to us! Thank you for being a valued user, and we're here to support you with any needs you may have.



  ### 30. Fantastic App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sherry W. | Regional Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2024

**What do you like best about AppWork?**

You can do everything in one app and I know there are upgrades that are coming that are going to improve it even more. The team is extremely responsive to any questions or help you need with the app. They are also so willing to listen to your ideas to improve the app and tailor it for your needs.

**What do you dislike about AppWork?**

As of right now, we are just waiting for some of the features that we need in particular - the schedule aspect. We know this is being worked on and we can't wait for it to be up and running!

**What problems is AppWork solving and how is that benefiting you?**

The ability to use 1 app for everything - to communicate with tenants, schedule appointments, keep track of how long jobs take to be done, etc. I also REALLY like that the tenants are able to submit work orders.

**Official Response from Sean Landsberg:**

> Hi Sherry,

Thank you for your amazing review! We're delighted to hear that you find AppWork fantastic and that you appreciate the convenience of having everything in one app. It's great to know that our responsiveness and willingness to listen to your ideas have made a positive impact.

We understand the importance of the scheduling feature, and we're excited to bring it to you soon. Your patience and anticipation mean a lot to us as we work to enhance your experience.

It's wonderful to hear how AppWork has streamlined your communication with tenants, appointment scheduling, and job tracking. We're especially pleased that you value the ability for tenants to submit work orders directly.

Thank you for your support and for being part of the AppWork community. We're here for any questions or assistance you may need!

  ### 31. Appwork is one of the best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin M. | Property Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about AppWork?**

Appwork is easy to use and pretty self-explanatory. The look is very modern and sleek. Customer support is always very helpful and efficient if you run into an issue. It has multiple features to help streamline everyday activities for properties. Appwork consistently integrates seamlessly with the property management software, ensuring that our information is up to date and accurate!

**What do you dislike about AppWork?**

The only downside I can think of are the occassional technical issues that are typical of any platform.

**What problems is AppWork solving and how is that benefiting you?**

It really helps that the residents can submit their own work orders with added photos and descriptions to ensure that issues are resolved expeditiously. I also think that it helps maintenance stay organized and on task.

**Official Response from Sean Landsberg:**

> Hi Justin,

Thank you for your fantastic review! We're thrilled to hear that you find AppWork easy to use, modern, and sleek. It's great to know that our customer support has been helpful and efficient, and that our features help streamline your everyday activities.

We appreciate your understanding about the occasional technical issues and are always working to improve the platform to provide the best experience possible.

It's wonderful to hear how AppWork helps residents submit detailed work orders and keeps your maintenance team organized and on task. Our goal is to ensure issues are resolved quickly and efficiently, and we're glad AppWork is making a difference for you.

Thank you for your support and for being a valued part of the AppWork community!

  ### 32. Convenient & Easy-to-Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivan S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about AppWork?**

How quick and convenient it is to use the system. Simple to find what is needed and is great for simplifying otherwise complicated functions.

**What do you dislike about AppWork?**

I would say that it needs to be maintained constantly to ensure there aren't anymore instances of server issues or for poor integration into other systems. Integration is my biggest concern but even then it is more of a rare case now versus when I first started using the system to have any issues.

**What problems is AppWork solving and how is that benefiting you?**

It is solving the issue of having a disorganization problem onsite. Appwork keeps a number of things all in one place so it makes leasing staff's day-to-day duties easier.

**Official Response from Sean Landsberg:**

> Hi Ivan,

Thank you for your wonderful review! We're thrilled to hear that you find AppWork quick, convenient, and easy to use. Simplifying complex functions and helping you find what you need easily is exactly what we aim for.

We appreciate your feedback regarding maintenance and integration. We're continually working to improve the platform and ensure seamless integration with other systems. It's reassuring to hear that integration issues are now rare compared to when you first started using the system.

It's great to know that AppWork has helped solve disorganization issues and made the leasing staff's day-to-day duties easier by keeping everything in one place. Your support and insights are invaluable to us.

Thank you for being a part of the AppWork community. We're here to assist you with anything you need!

  ### 33. Amazing New app of the Century

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about AppWork?**

One of my biggest thing is staying organized,
Apprent provides accurate information on a day to day basis,
Keeps everything updated constantly,
Easy to learn to navigate.
Espcailly for new commer to the comapny its easiy to learn how to navigate.
Always reliable for constant resident contact,
Customer service response is very efficient.
So far one of the easiest apps on the market!
That comes from someone who doesn't like change!

**What do you dislike about AppWork?**

There is only one thing I keep getting stuck on is the make ready board part, I believe us on site should have full access to update , add and remove units as they rotated on the make ready board, But apart from that , Everything else is great.

**What problems is AppWork solving and how is that benefiting you?**

staying organized daily,

**Official Response from Sean Landsberg:**

> Thank you for your detailed and positive review! 

We're thrilled to hear that AppWork has been instrumental in helping you stay organized with accurate, up-to-date information. It's fantastic that you find the app easy to learn and navigate, especially for newcomers to your company. Your praise for our reliable resident contact and efficient customer service means a lot to us.

We appreciate your feedback regarding the make-ready board. Your suggestion for on-site access to update, add, and remove units is valuable, and we’ll look into improving this feature.

It's wonderful to hear that AppWork has helped you stay organized on a daily basis. Thank you for being a valued member of the AppWork community. We're here to support you with anything you need!

  ### 34. AppWork is the way to go !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Myra R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about AppWork?**

Appwork is very easy to use and i am able to use it everyuday to complete most of my daily duties. it helps  keep day to day activites up to date also acknowledges completion of work orders and keep record of all analytics such as maintenance, apps, collections, vendors and most importantly communication with our residents.

I can also can count on tech support to assist me with resident accounts.

**What do you dislike about AppWork?**

At the moment i haven't encountered any issues with AppWork. Improvements are consistently being made.

**What problems is AppWork solving and how is that benefiting you?**

Being able to make our job easier

**Official Response from Sean Landsberg:**

> Hi Myra,

Thank you for your fantastic review! We're delighted to hear that you find AppWork easy to use and that it helps you complete your daily duties efficiently. It's great to know that AppWork keeps your day-to-day activities up to date, acknowledges the completion of work orders, and maintains records of all important analytics.

We appreciate your positive feedback about our continuous improvements.

It's wonderful to hear that AppWork is making your job easier. Your satisfaction is our top priority, and we're here to support you in any way we can.

Thank you for being a valued part of the AppWork community!

  ### 35. Easy App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachelle W. | Leasing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about AppWork?**

App works is easy to use and helps to get service requests straight to our Maintenance team. I love how you can assign work orders to a specific maintenance tech and residents can write a review letting us know our tech did a great job.

**What do you dislike about AppWork?**

I am looking forward to learning more features within the app

**What problems is AppWork solving and how is that benefiting you?**

It is helpful when techs are out on the property and do not have their work computer in front of them. It allows them to access work orders using the app on their mobile phone.

**Official Response from Sean Landsberg:**

> Hi Rachelle,

Thank you for your wonderful review! We're thrilled to hear that you find AppWork easy to use and effective in getting service requests straight to your maintenance team. It's great to know that you appreciate the ability to assign work orders to specific maintenance techs and receive resident reviews about their work.

We're excited for you to explore more features within the app. We're constantly working to enhance AppWork to meet your needs.

It's fantastic to hear that AppWork is helpful for your techs, allowing them to access work orders on their mobile phones when they're out on the property. Your feedback means a lot to us, and we're here to support you every step of the way.

Thank you for being a valued member of the AppWork community!



  ### 36. User Friendly and Efficient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gretchen W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about AppWork?**

AppWork is easy to navigate for employees and customers alike. I use this software almost everyday and it is incredibly easy to put in a new order! I also appreciate that maintenance is able to make comments to keep the resident informed.

**What do you dislike about AppWork?**

It took a couple weeks for IT get my account set up, which is definitely a setback when you're trying to help out clients.

**What problems is AppWork solving and how is that benefiting you?**

AppWorks really takes me out of being the middle man with requests--it allows residents with chat with maintenance, which is so nice!

**Official Response from Sean Landsberg:**

> Hi Gretchen,

Thank you for your fantastic review! We're delighted to hear that you find AppWork user-friendly and efficient for both employees and customers. It's great to know that you use our software almost every day and appreciate the ease of putting in new orders. We're also glad that the maintenance comment feature helps keep residents informed.

We apologize for the delay you experienced with your account setup. We're working to improve this process to ensure a quicker and smoother start for our users.

It's wonderful to hear how AppWork has streamlined your workflow by allowing residents to communicate directly with maintenance, eliminating the need for you to be the middleman. Your feedback is invaluable, and we're here to support you in any way we can.

Thank you for being a valued member of the AppWork community!



  ### 37. AppWork is User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lana D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about AppWork?**

AppWork is very user friendly and easy to navigate. There are several things I love about this program, for starters the payment analytics dashboard is a wow factor! The maintenance section, ready board and reporting features are very helpful and a time saver! The support team is very responsive and efficent. AppWork is used in our office all day and updates in real time!

**What do you dislike about AppWork?**

I would love to see improvement with the resident text capabilities. Notifications of new texts and translation would be very helpful.

**What problems is AppWork solving and how is that benefiting you?**

It helps the team stay focus on financial growth, budgeting and expenses, maitenance and upkeep of the property.  The make ready board and updates with uploading pics and videos are great time saver and helps our team communicate during hetic times.

**Official Response from Sean Landsberg:**

> Hi Lana,

Thank you for your wonderful review! We're thrilled to hear that you find AppWork user-friendly and easy to navigate. It's fantastic to know that our analytics dashboard, maintenance section, ready board, and reporting features have been helpful and time-saving for you. We're also glad that our responsive and efficient support team has met your needs.

We appreciate your feedback about the resident text capabilities. Improving notifications for new texts and adding more translation features are great suggestions, and we'll work on enhancing these areas.

It's wonderful to hear how AppWork helps your team stay focused on financial growth, budgeting, expenses, and property maintenance. The make-ready board and the ability to upload pictures and videos are designed to save time and improve communication, especially during hectic periods.

Thank you for being a valued member of the AppWork community. We're here to support you and your team in any way we can!



  ### 38. A company that listens to its customers needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ginger A. | Regional Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about AppWork?**

AppWork has been an amazing addition to our company.  It has been extremely beneficial to our maintenance team and helps give a great overview of where a site stands with work orders.  I love the ability to see the resident feedback on the maintenance techs.  The AppWork team is very responsive and listens to our needs.

**What do you dislike about AppWork?**

Any issues we've had have been immediately addressed.

**What problems is AppWork solving and how is that benefiting you?**

AppWork has been an amazing addition to our company.  It has been extremely beneficial to our maintenance team and helps give a great overview of where a site stands with work orders.  I love the ability to see the resident feedback on the maintenance techs.  The AppWork team is very responsive and listens to our needs.

**Official Response from Sean Landsberg:**

> Hi Ginger,

Thank you for your fantastic review! We're delighted to hear that AppWork has been an amazing addition to your company and extremely beneficial to your maintenance team. It's great to know that you appreciate the ability to get a comprehensive overview of work orders and see resident feedback on maintenance techs. We're also pleased that our responsive team has met your needs and listened to your feedback.

We're glad any issues you've encountered have been promptly addressed. Your satisfaction is our top priority, and we strive to ensure a seamless experience for our users.

Thank you for being a valued member of the AppWork community. We're here to support you and your team in any way we can!

  ### 39. Everything at your fingertips

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keiwi R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about AppWork?**

I like that we can send out blast emails to the whole property at one time. And all of the opertions and mantenance is all in its own sections.  And its easy to navigate.

**What do you dislike about AppWork?**

It dose not let me print a copy of the whole ledger.

**What problems is AppWork solving and how is that benefiting you?**

When it comes to payments,  it helps a lot in finding payment and being able to let the resident know if funds have cleared.  And finding there unit with the advance filters makes looking up a residnet with ease.

**Official Response from Sean Landsberg:**

> Hi Keiwi,

Thank you for your wonderful review! We're thrilled to hear that you enjoy the ability to send out blast emails to the whole property and appreciate the organized sections for operations and maintenance. It's great to know that you find AppWork easy to navigate.

Thank you for being a valued member of the AppWork community. We're here to support you with anything you need!



  ### 40. App work has made managing the maintenance aspect of our community much easier and more organized.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marie  S. | Community Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2024

**What do you like best about AppWork?**

I like that app work is accessible from a cell phone and the many reports available are extremely helpful when managing turns and work orders and tech performance. Carol has been extremely helpful with implementing app work. Her patience and willingness to address all questions really helped us!

**What do you dislike about AppWork?**

At first the app was a little "buggy" but the support team was always responsive and able to fix any issues quickly.

**What problems is AppWork solving and how is that benefiting you?**

Managing turn times, make ready progress and vendor info

**Official Response from Sean Landsberg:**

> Hi Marie,

Thank you for your fantastic review! We're delighted to hear that AppWork has made managing the maintenance aspect of your community much easier and more organized. It's great to know that you appreciate the accessibility from a cell phone and find our reports extremely helpful for managing turns, work orders, and tech performance. We're thrilled that Carol has been so helpful with implementing AppWork, and that her patience and willingness to address all questions have made a positive impact.

We appreciate your feedback about the initial "bugginess" of the app and are glad to hear that our support team was responsive and able to fix any issues quickly.

It's wonderful to know that AppWork is helping you manage turn times, make-ready progress, and vendor information. Your feedback is invaluable, and we're here to support you in any way we can.

Thank you for being a valued member of the AppWork community!

  ### 41. Appwork is easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sabrina  G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about AppWork?**

I love knowing which of our maintenance men is assigned to each of our tasks

**What do you dislike about AppWork?**

I wish it was more integrated with yardie so that all of the information computed back and forth because sometimes the applications will translate to yardi but not always I would just be nice if we had just the one integrated system

**What problems is AppWork solving and how is that benefiting you?**

I like all of the payment analysis that does as well as tracking wars points for our members sending out text messages

**Official Response from Sean Landsberg:**

> Hi Sabrina,

Thank you for your wonderful review! We're delighted to hear that you love knowing which maintenance personnel are assigned to each task. It's great to know that this feature enhances your management process.

We appreciate your feedback regarding integration with Yardi. We're continually working to improve our system, and we'll take your suggestion into consideration to enhance the integration and ensure a seamless experience.

It's fantastic to hear that you find the payment analysis and tracking features beneficial, along with the ability to send out text messages. Your insights are invaluable to us.

Thank you for being a valued member of the AppWork community. We're here to support you with any needs you may have!

  ### 42. Smooth & User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy M. | Property Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about AppWork?**

AppWork's is very user friendly and easy to learn. The platform is well designed and visually appealing. The team at APPWork is friendly and very knowledgable. The reporting tool is my favorite as I am easly able to identify areas of improvement for my team.

**What do you dislike about AppWork?**

No Suggestions at this time. Platform is great!

**What problems is AppWork solving and how is that benefiting you?**

AppWorks ensures we dont miss any potential prospects. all leads are captured and followups are easily viewed

**Official Response from Sean Landsberg:**

> Hi Amy,

Thank you for your wonderful review! We're delighted to hear that you find AppWork smooth, user-friendly, and visually appealing. It's great to know that our team has been friendly and knowledgeable in assisting you. We're thrilled that you love the reporting tool and find it helpful for identifying areas of improvement for your team.

We're glad to hear that you have no suggestions for improvement at this time and that you're enjoying the platform.

Thank you for being a valued member of the AppWork community. We're here to support you with any needs you may have!



  ### 43. easy to use and time efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taylor L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about AppWork?**

If you are in property management and are not using AppWork you are missing out!! Its easy, efficient and takes extra work off the office staff and maintenance! the team at AppWork is super helpful when needed.

**What do you dislike about AppWork?**

Make ready board does not always sync up to OneSite.

**What problems is AppWork solving and how is that benefiting you?**

Communication with the residents. I love that a photo has to be taken of the completed work and maintenace can directly call the resident themselves.

**Official Response from Sean Landsberg:**

> Hi Taylor,

Thank you for your fantastic review! We're thrilled to hear that you find AppWork easy to use, efficient, and a great help in reducing the workload for both office staff and maintenance teams. It's wonderful to know that our team has been super helpful whenever needed.

We appreciate your feedback about the make-ready board not always syncing up with OneSite. We're continuously working to improve our integrations and will take this into consideration.

It's great to hear that AppWork enhances communication with residents, especially with the requirement for a photo of completed work and the ability for maintenance to call residents directly. Your satisfaction is our priority, and we're glad AppWork is meeting your needs.

Thank you for being a valued member of the AppWork community. We're here to support you with anything you need!

  ### 44. Organizes my day

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda  G. | Community Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about AppWork?**

I love the make ready board feature. We are a lease up community and we have alot of inventory to make ready. This feature allows me to know what status the unit is in and what steps are left so that I can make it ready faster. I absolutely love how it allows me to organize my make readies.

**What do you dislike about AppWork?**

There is nothing I dislike about appwork.

**What problems is AppWork solving and how is that benefiting you?**

N/A

**Official Response from Sean Landsberg:**

> Hi Amanda,

Thank you for your fantastic review! We're thrilled to hear that you love the make-ready board feature. It's great to know that this feature helps you efficiently manage your inventory, track the status of units, and speed up the make-ready process. We're delighted that it allows you to stay organized and streamline your operations.

We're also glad to hear that there is nothing you dislike about AppWork. Your positive feedback is greatly appreciated.

Thank you for being a valued member of the AppWork community. We're here to support you with any needs you may have!

  ### 45. I love the convince

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tayla  J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about AppWork?**

You can pay your rent and keep track of your reward points and packages !!!!!!!! Loveee!!!!!!!!!!!!!

**What do you dislike about AppWork?**

I wish there was a better support service but that is on a work backend as a resident I love the app my residents do as well! I use the app as a resident and for my property.

**What problems is AppWork solving and how is that benefiting you?**

The crashing is way better the app haven't been down in a while.

**Official Response from Sean Landsberg:**

> Hi Tayla,

Thank you for your enthusiastic review! We're thrilled to hear how much you love the convenience of AppWork. Your excitement is contagious, and we're delighted that both you and your residents are enjoying the system!

We appreciate your feedback regarding support services. While we're constantly striving to improve on the backend, it's wonderful to know that your overall experience as a resident has been positive.

It's great to hear that app stability has improved and that you haven't experienced any recent crashes. Ensuring a smooth and reliable experience for our users is a top priority.

Thank you for being a valuable part of the AppWork community. We're here for any support you may need!

  ### 46. Property Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about AppWork?**

This is User Friendly, has many great features like the work order Summary being my favorite.

**What do you dislike about AppWork?**

I have been using app for 9 months every update makes the app more useful nothing to dislike about it.

**What problems is AppWork solving and how is that benefiting you?**

Work Orders keeping the history of the work orders with the unit and not the resident, makes it easier to track when items and issues were last addressed.

**Official Response from Sean Landsberg:**

> Thank you for your positive feedback! We're thrilled to hear that you find AppWork user-friendly and appreciate the work order summary feature. It's great to know that each update has been enhancing your experience. 

We're glad to hear that AppWork is helping you keep track of work orders efficiently and making it easier to manage unit maintenance history. If you have any further feedback or suggestions, please feel free to reach out. We're here to assist you with any questions or concerns you may have. Thank you for choosing AppWork!

  ### 47. Happy tenants = Happy manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Reuven K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about AppWork?**

App work is an amazing app it allows the tenants at the property properly communicate with management about work order issues they may have. It also allows the tenants the ability to communicate directly with the maintenance employee that will be working on their issue. The tenant can also rate the employees work and even tip the employees for their work. This incentives the employees to do better work.

**What do you dislike about AppWork?**

That if something was done outside the platform it does not integrate with the CRM platform that may show the work completed.

**What problems is AppWork solving and how is that benefiting you?**

The tenant vs maintenance complaints.

**Official Response from Sean Landsberg:**

> Hi Reuven,

Thank you for sharing your insightful review! We're thrilled to hear that AppWork enhances communication between tenants and management, providing a direct line to the maintenance team. It's fantastic that tenants can rate and tip employees, incentivizing high-quality work and improving overall satisfaction.

We appreciate your feedback regarding the integration with CRM platforms for work done outside AppWork. We're continuously working to improve our platform and will take this into consideration.

It's great to know that AppWork is effectively addressing tenant vs. maintenance complaints, making your job as a manager easier and your tenants happier.

Thank you for being a valued member of the AppWork community. We're here to support you with any needs you may have!

  ### 48. Loving our New Maintenance App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy  K. | Community Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about AppWork?**

I like that our maintenance guys can download it on their phones or ipad and close out work orders for themselves. They spend more time on the work order and less time in the leasing office.

**What do you dislike about AppWork?**

I do not have any dislikes about the App at this time.

**What problems is AppWork solving and how is that benefiting you?**

No problems that I am aware of at this time.

**Official Response from Sean Landsberg:**

> Hi Amy,

Thank you for your wonderful review! We're delighted to hear that you and your maintenance team are loving AppWork. It's great to know that the ability to download the app on their phones or iPads and close out work orders directly has increased efficiency, allowing them to spend more time on tasks and less time in the leasing office.

We're pleased to hear that you have no dislikes about the app and that you haven't encountered any problems so far. Your positive feedback is truly appreciated.

Thank you for being a valued member of the AppWork community. We're here to support you and your team with anything you need!



  ### 49. AppWork the ultimate tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tami L. | Regional Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2024

**What do you like best about AppWork?**

AppWork has streamlined the accountability aspects of apartment turns and work order management. You can also create move in/move out inspections and property walks easily!  Hands down the best tool my teams have ever used!

**What do you dislike about AppWork?**

There is nothing I dislike about the app.

**What problems is AppWork solving and how is that benefiting you?**

AppWork has made accountability forefront with the users. It also keeps residents notified of the status of their work orders and the tech assigned to complete them.  It has drastically reduced calls from residents asking status and keeps the whole team abreast to the daily schedules of each tech.

**Official Response from Sean Landsberg:**

> Hi Tami,

Thank you for your stellar review! We're thrilled to hear that AppWork has been the ultimate tool for streamlining accountability in apartment turns and work order management. It's fantastic that our features for move-in/move-out inspections and property walks have been so useful for your teams.

We're delighted to know there’s nothing you dislike about the app. Your positive feedback is incredibly encouraging.

It's great to hear how AppWork has brought accountability to the forefront and improved communication with residents about their work order status and assigned techs. Reducing calls from residents and keeping your whole team informed is exactly what we strive for.

Thank you for being a valued member of the AppWork community. We're here to support you with anything you need!

  ### 50. Excellent APP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ebony W. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about AppWork?**

I love that the app provides a seamless experience for not only managing maintenance tasks, but also for office employees. It offers a convenient solution for users. Its simplicity allows us to quickly grasp its features and functionalities, enhancing user experience. Highly recommend.

**What do you dislike about AppWork?**

Nothing as of now. All great things so far!

**What problems is AppWork solving and how is that benefiting you?**

N/A

**Official Response from Sean Landsberg:**

> Hi Ebony,

Thank you so much for your fantastic review! We're delighted to hear that you find AppWork provides a seamless experience for managing both maintenance tasks and office duties. It's wonderful to know that the app's simplicity enhances your user experience and makes it easy to quickly grasp its features and functionalities.

We appreciate your positive feedback and are glad to hear that everything has been great so far. Your high recommendation means a lot to us.



- [View AppWork pricing details and edition comparison](https://www.g2.com/products/appwork-2024-01-11/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-05+11%3A22%3A53+-0500&secure%5Bsession_id%5D=495f58a4-c787-4b00-b49b-bed03095f139&secure%5Btoken%5D=2ccb2be798177aea5501accf59fad37fb55c0283affd51a8e455eea6563122ef&format=llm_user)
## AppWork Integrations
  - [AppFolio](https://www.g2.com/products/appfolio/reviews)
  - [Entrata](https://www.g2.com/products/entrata/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [MRI Affordable &amp; Public Housing](https://www.g2.com/products/mri-affordable-public-housing/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Rent Manager](https://www.g2.com/products/rent-manager/reviews)
  - [ResMan](https://www.g2.com/products/resman/reviews)
  - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews)

## AppWork Features
**Leasing**
- Vacancy Advertising
- Rental Applications
- Tenant Screening
- Lease Templates
- Document Management
- Occupancy Management
- Housekeeping Management
- Contact Management
- Complaint Management

**Building Operations**
- Maintenance Service Requests
- Property Inspections
- Service Portals
- Building Announcements
- Resource Reservations
- Residential Properties

**Accounting**
- Property Accounting
- Online Payment
- Company Financials
- Certificates of Insurance (COI)
- Dashboards
- Overdue Payments
- Commercial Properties
- Activity Dashboard
- Electronic Payments

**Operations**
- Tenant Portal
- Integration with Rental Payment Solution
- Lease Application Management
- Tenant Screening
- Amenity Management
- Accounting Module
- Maintenance Management
- Listing Syndication
- Work Order Management
- Communication Management
- Vendor Management
- Marketing Management
- Service Request Management
- Reservations Management
- Listing Management
- Third-Party Integrations
- Task Management
- Tax Management
- Financial Management
- Channel Management
- Owner Portal
- Calendar Management
- Contract/License Management
- Vacancy Management
- Faculty/Staff Management
- Workflow Management
- Inspection Management
- Lead Management
- Insurance Management
- Background Screening
- Website Management

**Agentic AI - Property Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

****
- Budget Tracking
- Property Database
- Alerts/Notifications
- Transaction History
- Late Fee Calculation
- Credit Check
- Expense Tracking
- Billing & Invoicing
- AI Copilot
- API
- Payment Processing
- Document Storage
- Maintenance Scheduling
- Reminders
- Reporting & Statistics
- Data Import/Export
- Generative AI
- Digital Signature
- Rent Tracking
- Web-based Deployment
- Rent Collection
- Lease Tracking
- Customizable Branding
- Transaction Monitoring
- For Real Estate
- Financial Reporting
- For Property Managers
- Tenant Tracking
- Credit Card Processing
- Dynamic Pricing
- For Hospitality Industry
- Violation Tracking
- For Residential
- Search/Filter
- Guest Tracking
- Multi-Location
- Mobile App
- Electronic Signature
- Utility Billing
- Role-Based Permissions
- Activity Tracking
- Virtual Tour
- Discussions/Forums
- File Sharing
- Drag & Drop
- Recurring/Subscription Billing
- For Commercial Real Estate
- Client/Property Matching

## Top AppWork Alternatives
  - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews)
  - [Quickbase](https://www.g2.com/products/quickbase/reviews) - 4.5/5.0 (1,536 reviews)
  - [Entrata](https://www.g2.com/products/entrata/reviews) - 4.6/5.0 (807 reviews)

