I like how efficient AppWork is and how it keeps everyone on track and on schedule. I like the organization it provides, and I use it to track and maintain records and documentation for work orders. It helps with time management, maintenance schedules, and monthly maintenance inspections. The inspections take a little time because I have to add a note and a photo, but the documentation is great, so it’s not an issue. The initial setup was generally easy. Review collected by and hosted on G2.com.

I find unit inspections a little time-consuming because I have to add a note and a photo, but they’re great for documentation, so it’s not really an issue. Review collected by and hosted on G2.com.

I find AppWork user friendly. I value being able to call residents within the app and upload pictures. It helps me keep residents informed, access requests right away, and keep an open communication line. AppWork also seems to adjust quickly with improvements that make sense, and the initial setup was easier than baking a cake. Review collected by and hosted on G2.com.

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I like that AppWork separates work orders into categories, making it more organized and easier to find a work order. I really like the variety of tools they have, like the analysis tool that helps me see how things are progressing. I really love the make ready tool for empty apartments, which helps me keep repairs organized and scheduled. The app team is always there to help if I have any questions or concerns. Kelley Sosa from the app team is particularly helpful. Also, the initial setup was really easy. Review collected by and hosted on G2.com.

The only thing is that sometimes when a work order is made through another application, it does not allow assigning to maintenance in AppWork. As far as I know it something they are working on it. Review collected by and hosted on G2.com.

I am a property manager using AppWork for our high rise apartment complex in Philly, and it's been a total gamechanger for me. My favorite part is how it places the responsibility on the maintenance team to complete work orders and communicate with tenants. In the past, all of this was up to me, but now I can see in real time if my team is making efforts to contact tenants and any hold-ups they might be having. It's fantastic. The team at AppWork is very kind and easy to work with. I like the ability to see the communication between the maintenance team and tenants, which means I'm no longer the middleman. This frees up a lot of my time. Also, the initial setup of AppWork was easy. Review collected by and hosted on G2.com.

nothing - i know the team is constantly improving it as well Review collected by and hosted on G2.com.

I like the ability to see the resident reply and hold my team accountable, which is key. I appreciate that if a work order was completed, it can be reopened, and if a resident stated the work wasn't done, maintenance can display proof through the portal. I also like the point system for positive recognition, which adds a nice touch. Additionally, entering my techs was very easy, which made the setup a breeze. Review collected by and hosted on G2.com.

The team doesn't understand how some staff have thousands of coins in a few days while they feel here they are working hard. Maybe if how each person received their coins was displayed, that would help. Review collected by and hosted on G2.com.

I use AppWorks for maintenance inspections, make readies, and work orders, and it really streamlines the process. The amount of support during the transition phase is incredible. It holds maintenance accountable for their performance and calculates exactly how long a work order is open, which is phenomenal for both maintenance technicians and vendors. The app is so easy to use that even a child could do it. The training required is minimal, and the support is superb when there are questions. I love that we were able to replace two apps with one, and it's extremely user-friendly. Review collected by and hosted on G2.com.

Nothing has gone wrong with the app specifically it’s when we request changes in the app and we have to be taught how to navigate those changes. Review collected by and hosted on G2.com.

I use AppWork to receive, manage, and complete work orders at a student living property with 1400 units. It allows me to effortlessly assign multiple work orders to multiple techs with just a few clicks, saving me a lot of time and allowing me to work efficiently. The feature I love most about AppWork is the ability to attach photos to completed work orders, which lets the tenant visually see that their work order has been completed. AppWork allows us to keep a better record of completed work orders compared to our previous product, Entrata. The initial setup of AppWork was very easy. Review collected by and hosted on G2.com.

There is nothing about AppWork that I dislike. Review collected by and hosted on G2.com.

I use AppWork for submitting work orders for residents, and I love the ease and simplicity of it. It categorizes the work order so I don't have to think about it; I just type in what the issue is, and AppWork does the rest. I just need to write whatever the resident reports as the issue. AppWork categorizes the work order and determines if it's an emergency. I also get the option to assign the work order at the same time. The initial setup was very easy. Overall, it works great, and I wouldn't change anything. Review collected by and hosted on G2.com.

So far, I haven't found anything that I dislike. Review collected by and hosted on G2.com.

I appreciate AppWork for how it efficiently manages work orders for our property. I like that it gets work orders promptly over to our maintenance staff. It's great that it hides personal phone numbers while still allowing phone calls from tech to tenants. The details provided in the work orders, like information about pets and permissions to enter, are particularly valuable and helpful. I also enjoy that it allows for a paperless workflow. Review collected by and hosted on G2.com.

I find it challenging that I can't add multiple tenants to choose from when creating a work order. Sometimes, other tenants submit the work order, but we are only able to call the head of household. Review collected by and hosted on G2.com.

I like that once a resident or office staff submits a work order, maintenance can then assign it to themselves in the app and complete it. I also like that they can upload notes and photos of work straight from the app, which streamlines the process. The app eliminates the previous need for maintenance techs to return to the office to close out work orders and receive new tasks, making everything more efficient for staff and residents. It's also very easy to set up, and I appreciate that it's integrated with our Yardi system. Review collected by and hosted on G2.com.

There's nothing I dislike about AppWork. Review collected by and hosted on G2.com.