--- title: AppWork Reviews meta\_title: 'AppWork Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 118 reviews by the users' company size, role or industry to find out how AppWork works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 118 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

### AppWork Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the **ease of use** of AppWork, praising its user-friendly interface and seamless setup process. [(22 mentions)](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1898760&qs=pros-and-cons#reviews)

Users find the **setup process incredibly easy** , with user-friendly navigation and excellent support enhancing their experience. [(19 mentions)](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1899005&qs=pros-and-cons#reviews)

Users value the **efficiency** of AppWork, as its intuitive design streamlines tasks and improves overall productivity. [(16 mentions)](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1899125&qs=pros-and-cons#reviews)

Users highlight the **user-friendly interface** of AppWork, making navigation and task management seamless and enjoyable. [(11 mentions)](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1898777&qs=pros-and-cons#reviews)

Users highly value the **excellent customer support** from AppWork, appreciating timely responses and helpful resources for their needs. [(10 mentions)](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1899031&qs=pros-and-cons#reviews)

Users express frustration over **missing features** , such as unmarking units and limited export options for reports. [(8 mentions)](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1898794&qs=pros-and-cons#reviews)

Users often face **technical issues** like glitches in photo capture and data syncing, affecting overall functionality. [(3 mentions)](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1899051&qs=pros-and-cons#reviews)

Users express frustration with **data inaccuracy** in AppWork, limiting effective issue categorization and complicating inspection processes. [(2 mentions)](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=2342611&qs=pros-and-cons#reviews)

Users are frustrated by the **limited customization options** in AppWork, hindering efficiency and complicating the inspection process. [(2 mentions)](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=2035093&qs=pros-and-cons#reviews)

Users express frustration over **glitches in data syncing** to Yardi, impacting the overall experience with AppWork. [(1 mentions)](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=2382173&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of AppWork

##### 1. Ease of Use

Users highlight the **ease of use** of AppWork, praising its user-friendly interface and seamless setup process.
[
See 22 mentions
](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1898760&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"app work yazmin m"

What do you like about AppWork?

it was very easy to operate and work the app

HN

Helene N.

3.5/5

"Streamlined Work Orders with Room for Growth"

What do you like about AppWork?

I really appreciate how AppWork makes it very easy to put in a work order. Everything needed is already there, so all I have to do is enter the unit a

##### 2. Easy Setup

Users find the **setup process incredibly easy** , with user-friendly navigation and excellent support enhancing their experience.
[
See 19 mentions
](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1899005&qs=pros-and-cons#reviews)

See Related User Reviews

KC

Kimberly C.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Integration and Setup with AppWork"

What do you like about AppWork?

I like the ease of integration with our existing systems and the fact that it's simple to send bulk emails now. I find these features extremely import

HN

Helene N.

3.5/5

"Streamlined Work Orders with Room for Growth"

What do you like about AppWork?

I really appreciate how AppWork makes it very easy to put in a work order. Everything needed is already there, so all I have to do is enter the unit a

##### 3. Efficiency

Users value the **efficiency** of AppWork, as its intuitive design streamlines tasks and improves overall productivity.
[
See 16 mentions
](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1899125&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Windell M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Windell M.")
WM

Windell M.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Maintenance Management with AppWork"

What do you like about AppWork?

I love using AppWork because it has significantly streamlined the process of conducting inspections during move-ins and move-outs, especially since we

CS

Caty S.

4.0/5

"User-Friendly with Strong Communication Features"

What do you like about AppWork?

I like how user-friendly AppWork is for my employees, including both maintenance technicians and office administrators. This ease of use significantly

##### 4. User-Friendly

Users highlight the **user-friendly interface** of AppWork, making navigation and task management seamless and enjoyable.
[
See 11 mentions
](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1898777&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"app work yazmin m"

What do you like about AppWork?

it was very easy to operate and work the app

HN

Helene N.

3.5/5

"Streamlined Work Orders with Room for Growth"

What do you like about AppWork?

I really appreciate how AppWork makes it very easy to put in a work order. Everything needed is already there, so all I have to do is enter the unit a

##### 5. Customer Support

Users highly value the **excellent customer support** from AppWork, appreciating timely responses and helpful resources for their needs.
[
See 10 mentions
](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1899031&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Solei on West T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solei on West T.")
ST

Solei on West T.

5.0/5

"User-Friendly and Loved by Our Teams"

What do you like about AppWork?

I have been using AppWork for the last six months to manage maintenance team work orders and other necessary reports for American Landmark, and I find

 ![Windell M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Windell M.")
WM

Windell M.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Maintenance Management with AppWork"

What do you like about AppWork?

I love using AppWork because it has significantly streamlined the process of conducting inspections during move-ins and move-outs, especially since we

### 5 Cons or Disadvantages of AppWork

##### 1. Missing Features

Users express frustration over **missing features** , such as unmarking units and limited export options for reports.
[
See 8 mentions
](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1898794&qs=pros-and-cons#reviews)

See Related User Reviews

HN

Helene N.

3.5/5

"Streamlined Work Orders with Room for Growth"

What do you dislike about AppWork?

I dislike that not all the problem options are accurate in AppWork. This can be frustrating as it limits the ability to accurately categorize the issu

MN

MaKenzie N.

5.0/5

"Streamlined Maintenance with Effective Resident Communication"

What do you dislike about AppWork?

I wish I was able to unmark units as ready on the make ready board, so they could be scheduled for additional turn items.

##### 2. Technical Issues

Users often face **technical issues** like glitches in photo capture and data syncing, affecting overall functionality.
[
See 3 mentions
](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=1899051&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Windell M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Windell M.")
WM

Windell M.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Maintenance Management with AppWork"

What do you dislike about AppWork?

I am frustrated with the few glitches present in the photo capture feature and the data syncing process to Yardi. Although the development team is res

CS

Caty S.

4.0/5

"User-Friendly with Strong Communication Features"

What do you dislike about AppWork?

I understand that the AI is learning, but every time a resident puts in a request for pest control, it autocorrects it to Roaches. This has caused mul

##### 3. Data Inaccuracy

Users express frustration with **data inaccuracy** in AppWork, limiting effective issue categorization and complicating inspection processes.
[
See 2 mentions
](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=2342611&qs=pros-and-cons#reviews)

See Related User Reviews

HN

Helene N.

3.5/5

"Streamlined Work Orders with Room for Growth"

What do you dislike about AppWork?

I dislike that not all the problem options are accurate in AppWork. This can be frustrating as it limits the ability to accurately categorize the issu

MC

Michael C.

4.0/5

"Simplifies Work Order Management, Needs Better Inspection Tools"

What do you dislike about AppWork?

I find the inspection capability of AppWork severely lacking. The inability to customize responses, set triggers for follow-up questions, or clone sec

##### 4. Limited Customization

Users are frustrated by the **limited customization options** in AppWork, hindering efficiency and complicating the inspection process.
[
See 2 mentions
](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=2035093&qs=pros-and-cons#reviews)

See Related User Reviews

MC

Michael C.

4.0/5

"Simplifies Work Order Management, Needs Better Inspection Tools"

What do you dislike about AppWork?

I find the inspection capability of AppWork severely lacking. The inability to customize responses, set triggers for follow-up questions, or clone sec

 ![Michelle F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle F.")
MF

Michelle F.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use and implement - great data for asset management"

What do you dislike about AppWork?

I don't think there is anything i dislike. Maybe more customization options – Offering more flexible settings to tailor workflows based on different p

##### 5. Data Transfers

Users express frustration over **glitches in data syncing** to Yardi, impacting the overall experience with AppWork.
[
See 1 mentions
](https://www.g2.com/products/appwork-2024-01-11/reviews?filters%5Bsentiment_snippet%5D=2382173&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Windell M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Windell M.")
WM

Windell M.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Maintenance Management with AppWork"

What do you dislike about AppWork?

I am frustrated with the few glitches present in the photo capture feature and the data syncing process to Yardi. Although the development team is res

 ![Cecilia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cecilia M.")
CM

Cecilia M.

Small-Business (50 or fewer emp.)

4/15/2026

"Organized Work Order Management with Stellar Support"

4.5/5

What do you like best about AppWork?

I like that AppWork separates work orders into categories, making it more organized and easier to find a work order. I really like the variety of tools they have, like the analysis tool that helps me see how things are progressing. I really love the make ready tool for empty apartments, which helps me keep repairs organized and scheduled. The app team is always there to help if I have any questions or concerns. Kelley Sosa from the app team is particularly helpful. Also, the initial setup was really easy. Review collected by and hosted on G2.com.

What do you dislike about AppWork?

The only thing is that sometimes when a work order is made through another application, it does not allow assigning to maintenance in AppWork. As far as I know it something they are working on it. Review collected by and hosted on G2.com.

What problems is AppWork solving and how is that benefiting you?

I like that AppWork organizes work orders by problem category, making them easier to find. The make ready tool helps me remember and schedule repairs for empty apartments, and the analysis tool shows progress and work order closure rates. The support team is also very helpful. Review collected by and hosted on G2.com.

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Response from Sean Landsberg of AppWork

[Editedit](https://www.g2.com/survey_responses/appwork-review-12633295/official_response/edit)

Cecilia, thank you! The Make Ready tool is one of our favorites too, so it's great to hear it's keeping your empty units on track. We'll pass along the shout-out to Kelley, she'll be thrilled. And yes, cross-app Work Order assignments are on the list. Thanks for the kind words!

Validated ReviewerSource: Organic

 ![Uncle T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uncle T.")
UT

Uncle T.

Mid-Market (51-1000 emp.)

4/14/2026

"Game-Changer for Property Management"

5/5

What do you like best about AppWork?

I am a property manager using AppWork for our high rise apartment complex in Philly, and it's been a total gamechanger for me. My favorite part is how it places the responsibility on the maintenance team to complete work orders and communicate with tenants. In the past, all of this was up to me, but now I can see in real time if my team is making efforts to contact tenants and any hold-ups they might be having. It's fantastic. The team at AppWork is very kind and easy to work with. I like the ability to see the communication between the maintenance team and tenants, which means I'm no longer the middleman. This frees up a lot of my time. Also, the initial setup of AppWork was easy. Review collected by and hosted on G2.com.

What do you dislike about AppWork?

nothing - i know the team is constantly improving it as well Review collected by and hosted on G2.com.

What problems is AppWork solving and how is that benefiting you?

I use AppWork to manage work orders and communication with tenants, freeing up my time and reducing communication gaps by letting the maintenance team handle tenant updates. Review collected by and hosted on G2.com.

Show More

Response from Sean Landsberg of AppWork

[Editedit](https://www.g2.com/survey_responses/appwork-review-12626023/official_response/edit)

This review put a huge smile on our faces. Taking the property manager out of the middleman seat is one of the biggest wins AppWork can deliver, and we're thrilled it's giving you that time back. Thank you for the kind words and for being part of the AppWork community!

Validated ReviewerSource: Organic

JB

Jamie B.

Small-Business (50 or fewer emp.)

4/20/2026

"Revolutionized Our Property Management Tasks"

5/5

What do you like best about AppWork?

I like the ability to see the resident reply and hold my team accountable, which is key. I appreciate that if a work order was completed, it can be reopened, and if a resident stated the work wasn't done, maintenance can display proof through the portal. I also like the point system for positive recognition, which adds a nice touch. Additionally, entering my techs was very easy, which made the setup a breeze. Review collected by and hosted on G2.com.

What do you dislike about AppWork?

The team doesn't understand how some staff have thousands of coins in a few days while they feel here they are working hard. Maybe if how each person received their coins was displayed, that would help. Review collected by and hosted on G2.com.

What problems is AppWork solving and how is that benefiting you?

AppWork lets my maintenance team see open work and assign it themselves, add work orders if they see issues, and show before/after photos for disputes. It helps hold the team accountable and ensures residents can see completed work. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Amanda S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda S.")
AS

Amanda S.

Mid-Market (51-1000 emp.)

4/15/2026

"Streamlined Maintenance with Unmatched Usability"

5/5

What do you like best about AppWork?

I use AppWorks for maintenance inspections, make readies, and work orders, and it really streamlines the process. The amount of support during the transition phase is incredible. It holds maintenance accountable for their performance and calculates exactly how long a work order is open, which is phenomenal for both maintenance technicians and vendors. The app is so easy to use that even a child could do it. The training required is minimal, and the support is superb when there are questions. I love that we were able to replace two apps with one, and it's extremely user-friendly. Review collected by and hosted on G2.com.

What do you dislike about AppWork?

Nothing has gone wrong with the app specifically it’s when we request changes in the app and we have to be taught how to navigate those changes. Review collected by and hosted on G2.com.

What problems is AppWork solving and how is that benefiting you?

AppWork streamlines maintenance inspections, holds maintenance accountable, tracks work order duration, and identifies unresponsive vendors, all of which we couldn't do before. Review collected by and hosted on G2.com.

Show More

Response from Sean Landsberg of AppWork

[Editedit](https://www.g2.com/survey_responses/appwork-review-12636291/official_response/edit)

Amanda, wow, thank you! Replacing two apps with one and making maintenance accountability measurable is exactly what we set out to do. Your point about training on new changes is a fair one and something we're actively working to improve. So glad you've had a great transition experience!

Validated ReviewerSource: Organic

 ![Christopher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher H.")
CH

Christopher H.

Small-Business (50 or fewer emp.)

4/14/2026

"Streamlined Work Order Management with Effortless Photo Attachments"

5/5

What do you like best about AppWork?

I use AppWork to receive, manage, and complete work orders at a student living property with 1400 units. It allows me to effortlessly assign multiple work orders to multiple techs with just a few clicks, saving me a lot of time and allowing me to work efficiently. The feature I love most about AppWork is the ability to attach photos to completed work orders, which lets the tenant visually see that their work order has been completed. AppWork allows us to keep a better record of completed work orders compared to our previous product, Entrata. The initial setup of AppWork was very easy. Review collected by and hosted on G2.com.

What do you dislike about AppWork?

There is nothing about AppWork that I dislike. Review collected by and hosted on G2.com.

What problems is AppWork solving and how is that benefiting you?

I use AppWork to manage work orders efficiently across 1400 units, saving time by assigning tasks with a few clicks. It helps keep better records and allows tenants to visually confirm completed work orders. Review collected by and hosted on G2.com.

Show More

Response from Sean Landsberg of AppWork

[Editedit](https://www.g2.com/survey_responses/appwork-review-12626930/official_response/edit)

Christopher, 1,400 units and still running smoothly, that's what we love to hear. Photo proof on completed Work Orders is such a game-changer for Resident trust. Thanks for making the switch from Entrata and for sharing your story!

Validated ReviewerSource: Organic

 ![Crystal A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crystal A.")
CA

Crystal A.

Small-Business (50 or fewer emp.)

4/14/2026

"Effortlessly Organized Work Orders"

5/5

What do you like best about AppWork?

I use AppWork for submitting work orders for residents, and I love the ease and simplicity of it. It categorizes the work order so I don't have to think about it; I just type in what the issue is, and AppWork does the rest. I just need to write whatever the resident reports as the issue. AppWork categorizes the work order and determines if it's an emergency. I also get the option to assign the work order at the same time. The initial setup was very easy. Overall, it works great, and I wouldn't change anything. Review collected by and hosted on G2.com.

What do you dislike about AppWork?

So far, I haven't found anything that I dislike. Review collected by and hosted on G2.com.

What problems is AppWork solving and how is that benefiting you?

I use AppWork to submit work orders for residents. It categorizes and determines emergencies automatically, so I just type the issue, and it handles the rest. I also love the simplicity, allowing me to assign work orders easily. Review collected by and hosted on G2.com.

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Response from Sean Landsberg of AppWork

[Editedit](https://www.g2.com/survey_responses/appwork-review-12625944/official_response/edit)

Crystal, love this! Automatic categorization and emergency flagging are two of our favorite little behind-the-scenes features, glad they're pulling their weight for you. Thanks for the kind words!

Validated ReviewerSource: Organic

 ![Emily C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily C.")
EC

Emily C.

Small-Business (50 or fewer emp.)

4/14/2026

"Efficient Property Management, Needs Multi-Tenant Improvement"

3.5/5

What do you like best about AppWork?

I appreciate AppWork for how it efficiently manages work orders for our property. I like that it gets work orders promptly over to our maintenance staff. It's great that it hides personal phone numbers while still allowing phone calls from tech to tenants. The details provided in the work orders, like information about pets and permissions to enter, are particularly valuable and helpful. I also enjoy that it allows for a paperless workflow. Review collected by and hosted on G2.com.

What do you dislike about AppWork?

I find it challenging that I can't add multiple tenants to choose from when creating a work order. Sometimes, other tenants submit the work order, but we are only able to call the head of household. Review collected by and hosted on G2.com.

What problems is AppWork solving and how is that benefiting you?

AppWork helps us get work orders to our maintenance staff quickly and allows phone calls without sharing personal numbers. It provides detailed work orders, covering pets and entry permissions, and keeps everything paperless. Review collected by and hosted on G2.com.

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Response from Sean Landsberg of AppWork

[Editedit](https://www.g2.com/survey_responses/appwork-review-12626001/official_response/edit)

Emily, thanks so much for this. Paperless workflows and masked Resident phone numbers are features we're really proud of, so it's great to hear they're working well for you. Your point about multiple tenants on a single Work Order is a real pain point and we'd love to learn more about how you'd want that to work. Please share anytime, feedback like this helps us shape what's next!

Validated ReviewerSource: Organic

TR

Taylor R.

Mid-Market (51-1000 emp.)

4/14/2026

"Streamlined Our Maintenance Process with Ease"

5/5

What do you like best about AppWork?

I like that once a resident or office staff submits a work order, maintenance can then assign it to themselves in the app and complete it. I also like that they can upload notes and photos of work straight from the app, which streamlines the process. The app eliminates the previous need for maintenance techs to return to the office to close out work orders and receive new tasks, making everything more efficient for staff and residents. It's also very easy to set up, and I appreciate that it's integrated with our Yardi system. Review collected by and hosted on G2.com.

What do you dislike about AppWork?

There's nothing I dislike about AppWork. Review collected by and hosted on G2.com.

What problems is AppWork solving and how is that benefiting you?

We use AppWork to streamline our maintenance department. It makes the process more efficient for staff and residents, and enables techs to complete work orders more timely. It streamlines task assignment and allows uploading of notes and photos, eliminating previous workflow delays. Review collected by and hosted on G2.com.

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Response from Sean Landsberg of AppWork

[Editedit](https://www.g2.com/survey_responses/appwork-review-12625970/official_response/edit)

Taylor, thanks for this! Cutting out the back-to-the-office round trip for techs is one of those quiet time-savers that adds up fast. Great to hear the Yardi integration is clicking for you too!

Validated ReviewerSource: Organic

FS

Fernando S.

Small-Business (50 or fewer emp.)

4/15/2026

"Seamless CRM Integration, Minor Lag Issues"

4/5

What do you like best about AppWork?

I appreciate AppWork because I can use it on the app, allowing me not to be tied to my computer. I like how it connects with our existing CRM. Another feature I enjoy is the ability to make calls to residents directly from the app. Additionally, the initial setup of AppWork was very easy for our team. Review collected by and hosted on G2.com.

What do you dislike about AppWork?

Sometimes there is a delay between the completion of the work orders and the AI Alice we use. We close the work order on AppWork, and then the next day or later in the day, it sends the completion message, which confuses our 55 and older community at times. Review collected by and hosted on G2.com.

What problems is AppWork solving and how is that benefiting you?

I use AppWork for maintenance tasks; it lets me handle work orders on the go, not just at my computer. It connects with our CRM, and I can make direct calls to residents from it. Review collected by and hosted on G2.com.

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Response from Sean Landsberg of AppWork

[Editedit](https://www.g2.com/survey_responses/appwork-review-12633905/official_response/edit)

Fernando, thanks so much for this. We love that calling Residents directly from the app is saving you time. The lag with Alice on completion messages is something we're actively working on, especially for 55+ communities where that timing really matters. Please keep sharing what you're seeing, feedback like this is how we improve.

Validated ReviewerSource: Organic

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

6/10/2026

"AppWork: Effortless Tracking with Unmatched Usability"

5/5

What do you like best about AppWork?

I find AppWork extremely beneficial for quickly pulling reports and getting insights on what's happening onsite. It's super easy to use and cellphone friendly, which is great for tracking and communicating with my technicians. Our residents really love it because they can see the real-time status of their work orders. As someone always on the go, it's helpful to enter work orders during site visits, and the teams love it too. The initial setup was extremely easy since it's compatible with Yardi and the in-person onboarding was great. Review collected by and hosted on G2.com.

What do you dislike about AppWork?

I think some sites have issues with uploading pictures on incident reports. It could be an issue with how they are downloading them. Review collected by and hosted on G2.com.

What problems is AppWork solving and how is that benefiting you?

I use AppWork for work orders and monitoring workflows. It's easy to use, cellphone friendly, and improves tracking and communication with technicians. I can quickly access reports, enhancing site oversight, while residents benefit from real-time updates on orders. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

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