--- title: AppWork Reviews meta_title: 'AppWork Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how AppWork works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 118 scale: '5' date_modified: '2026-08-04' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # AppWork Reviews **Vendor:** AppWork **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 118 ## About AppWork Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance, work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams. ## AppWork Pros & Cons **What users like:** - Users highlight the **ease of use** of AppWork, praising its user-friendly interface and seamless setup process. (22 reviews) - Users find the **setup process incredibly easy** , with user-friendly navigation and excellent support enhancing their experience. (19 reviews) - Users value the **efficiency** of AppWork, as its intuitive design streamlines tasks and improves overall productivity. (16 reviews) - Users highlight the **user-friendly interface** of AppWork, making navigation and task management seamless and enjoyable. (11 reviews) - Users highly value the **excellent customer support** from AppWork, appreciating timely responses and helpful resources for their needs. (10 reviews) - Time Efficiency (9 reviews) - Integrations (8 reviews) - Reporting Features (8 reviews) - Mass Communication (7 reviews) - Users find **easy navigation** exceptional, especially newcomers, making the app simple to learn and use efficiently. (5 reviews) **What users dislike:** - Users express frustration over **missing features** , such as unmarking units and limited export options for reports. (8 reviews) - Users often face **technical issues** like glitches in photo capture and data syncing, affecting overall functionality. (3 reviews) - Users express frustration with **data inaccuracy** in AppWork, limiting effective issue categorization and complicating inspection processes. (2 reviews) - Users are frustrated by the **limited customization options** in AppWork, hindering efficiency and complicating the inspection process. (2 reviews) - Users express frustration over **glitches in data syncing** to Yardi, impacting the overall experience with AppWork. (1 reviews) - Users face **integration issues** between AppWork and Yardi, hindering functionality and efficiency in syncing information. (1 reviews) - Lease Management (1 reviews) - Users face **navigation issues** with AppWork, struggling to return to previous pages and handle inspections effectively. (1 reviews) - Reporting Issues (1 reviews) - Slow Response (1 reviews) ## AppWork Reviews ### 1. I would highly recommend AppWork **Rating:** 5.0/5.0 stars **Reviewed by:** Nattalie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about AppWork?** AppWork is a great app for property managers and maintenance techs alike. The App is also user friendly for our residents. I love that I can find everything in one spot from applications to work orders. **What do you dislike about AppWork?** I have had a great experienc with AppWork **What problems is AppWork solving and how is that benefiting you?** It has been beneficial to text residents directly from AppWOrk **Official Response from Sean Landsberg:** > Thank you for the glowing review! We're thrilled to hear that AppWork has been such a valuable tool for you and your team. We're delighted that you find the app user-friendly and appreciate the convenience of having everything in one spot. If you ever have any questions or need assistance with any features in AppWork, please don't hesitate to reach out. We're here to help make your experience even better. Thank you for choosing AppWork! ### 2. An efficient app with everything at your fingertips! **Rating:** 4.5/5.0 stars **Reviewed by:** Alisa G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about AppWork?** Love the fact that technicians can be tipped for great service given! And the resident payment portal is easy to use and has autopay options. **What do you dislike about AppWork?** Not yet compatible with others like Chime, Venmo or Cashapp **What problems is AppWork solving and how is that benefiting you?** Monthly statements for residents are not able to be viewed yet **Official Response from Sean Landsberg:** > Thank you for sharing your positive feedback about AppWork! We're thrilled to hear that you appreciate the convenience of tipping technicians! Thank you for being a valued customer! ### 3. Appwork for the Work Place **Rating:** 5.0/5.0 stars **Reviewed by:** Sally K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about AppWork?** The dashboard, easy to review work orders, reviewing vendors and PO's **What do you dislike about AppWork?** When you give one time payment Momey Gram it does not post itself, we have go search for it and manually post it **What problems is AppWork solving and how is that benefiting you?** When residents can't post their rent online, it's nice to have another option with giving them their regular money order which is good every time they pay and it posts itself in the system, it's very user friendly **Official Response from Sean Landsberg:** > Hi Sally, Thank you for your great review! We're thrilled to hear that you find the dashboard, work order reviews, and vendor and PO reviews easy to use with AppWork. Your positive feedback means a lot to us. Thank you for being a valued member of the AppWork community. We're here to support you with any needs you may have! ### 4. Village Station **Rating:** 5.0/5.0 stars **Reviewed by:** kayla b. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about AppWork?** it is easy to submit work orders and make readys **What do you dislike about AppWork?** i do not dislike anything with App works **What problems is AppWork solving and how is that benefiting you?** showing how much mainteance is working and how long it takes for it to get done. **Official Response from Sean Landsberg:** > Thank you for sharing your positive experience with AppWork! We're thrilled to hear that you find it easy to submit work orders and track maintenance progress. Our goal is to provide a user-friendly platform that streamlines the maintenance process for our customers. If you have any suggestions or feedback to further enhance your experience with AppWork, please feel free to reach out. We appreciate your support and look forward to continuing to serve you. ### 5. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Nayra G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about AppWork?** It is a very easy application to use, I recommend it 100% **What do you dislike about AppWork?** We do not receive notification every time a work order is submitted **What problems is AppWork solving and how is that benefiting you?** Maintains work orders in an organized manner. **Official Response from Sean Landsberg:** > Thank you for your positive feedback! We're thrilled to hear that you find AppWork easy to use and would recommend it. We appreciate your feedback about the notification issue and we recently added this ability for you - you can now turn on email notifications for all new work orders submitted. We're glad to hear that AppWork is helping you maintain work orders in an organized manner. If you have any other suggestions or feedback, please feel free to reach out to us. Thank you for choosing AppWork! ### 6. Good app/software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AppWork?** It is very user friendly. Doesnt take genius to navigate **What do you dislike about AppWork?** Dont like the fact that links open but do not go back to previous page or start point, I will have to search and filter again **What problems is AppWork solving and how is that benefiting you?** Combines many of the other systems/software we use. So I can input into AppWprk and results do pop up (integrated) in other software. **Official Response from Sean Landsberg:** > Thank you for your positive feedback! We're thrilled to hear that you find AppWork user-friendly. We appreciate your feedback about the links not navigating back to the previous page smoothly. We were able to implement a new handling system to make this better on the inspections page and will soon bring it to the rest of the platform including the work order page. We're glad to hear that AppWork is helping you by integrating with other systems and software you use. If you have any more suggestions or encounter any other issues, please feel free to reach out to us. We're here to assist you and ensure you have a seamless experience with AppWork. Thank you for your support! ### 7. A real game-changer for our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Joe R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about AppWork?** Since integrating AppWork into our operations we have seen remarkable improvements. Our team adapted quickly to the platform thanks to its user friendly design and easy navigation. The Support Team has been exceptiomnal as well! **What do you dislike about AppWork?** Looking forward to the admin app. It would be great to track work orders from a mobile device through the app. **What problems is AppWork solving and how is that benefiting you?** Managing Work Orders efficiently **Official Response from Sean Landsberg:** > We're thrilled to hear that AppWork has been a game-changer for your company! We're delighted that your team found the platform user-friendly and easy to navigate. We appreciate your feedback about the admin app, and are happy to have been able to release our admin app for you! Thank you for sharing how AppWork is helping you manage work orders efficiently. If you have any more suggestions or feedback, please feel free to reach out. We're here to support you every step of the way! ### 8. Excelent tools to make your rent payments accesible. **Rating:** 5.0/5.0 stars **Reviewed by:** Maria A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about AppWork?** I like the accesibility to process the payments. its easy and available 24/7. **What do you dislike about AppWork?** one of the things that i dislike about the appwork app is the glitch in the rent payments. Its creates alot of confusion for the clients because the payments got delay, and they are not posted in the account righ of way. **What problems is AppWork solving and how is that benefiting you?** Appwork is integrating the error payments, **Official Response from Sean Landsberg:** > Thank you for sharing your experience with AppWork! ### 9. New Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Vianei V. | Leasing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about AppWork?** What I like about appwork, I like everything about appwork but work order part is extremely conveniente. **What do you dislike about AppWork?** I dont have anything to dislike about appwork **What problems is AppWork solving and how is that benefiting you?** As far as I know appwork solved the majority of our problems and it benefits me making the process easier. **Official Response from Sean Landsberg:** > We're thrilled to hear that you're enjoying your experience with AppWork! It's great to know that the work order feature is proving to be extremely convenient for you. We're constantly working to make sure our platform meets your needs and simplifies your processes. If you ever have any feedback or suggestions for improvement, please feel free to share them with us. Thank you for choosing AppWork, and we look forward to continuing to provide you with a seamless experience. ### 10. Awesome maintenance tool **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie F. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about AppWork?** AppWork simplifies the process of assigning work orders and consolidates them in one convenient location. **What do you dislike about AppWork?** NOTHING. I LOVE AppWork and everything it does **What problems is AppWork solving and how is that benefiting you?** AppWork allows me to see all open work orders in one place, making it easy to track the progress of all my maintenance employees throughout the day. **Official Response from Sean Landsberg:** > Thank you for the fantastic review! We are thrilled to hear that AppWork has simplified your work order management process and that you love everything about it. If you ever have any questions or need assistance, please feel free to reach out to directly. We are here to help and support you every step of the way. Thank you for choosing AppWork! ### 11. Organized. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about AppWork?** For the most part it is pretty user friendly. It helps keep your day to day organized and paperless! Customer support answers in a timely manner. **What do you dislike about AppWork?** Sometimes Yardi and Appwork don't always sync correctly. We can't get notified when someone responds to a text imessages or text someone who isn't a tenant. **What problems is AppWork solving and how is that benefiting you?** N/A **Official Response from Sean Landsberg:** > Thank you for sharing your feedback! We're thrilled to hear that you find AppWork user-friendly and helpful in keeping your tasks organized. We understand the importance of seamless syncing between Yardi and AppWork and have already made signficant enhancements to improve the sync since your review. Additionally, we appreciate your suggestion about notifications for text messages, we'd added a new notification icon to make it easier to track unread text messages and have more work ahead of us on the immediate roadmap to make it an even smoother experience! If you encounter any further issues or have more ideas to share, please feel free to reach out to me directly. You can just email me at seanl@appworkco.com. We're here to assist you and ensure your experience with AppWork is top-notch. Thank you for being a valued user! ### 12. AppWork is a phenomenal maintenance tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about AppWork?** I love the make ready board and being able to communicate with the maintenance team through the app! **What do you dislike about AppWork?** I do not dislike anything about AppWork. **What problems is AppWork solving and how is that benefiting you?** No problems at this time. **Official Response from Sean Landsberg:** > Thank you for your wonderful feedback! I love to hear that you are enjoying the make ready board and the easy communication with our maintenance team through the app. We are so happy that AppWork is meeting your needs effectively. Should you ever encounter any issues or have suggestions for improvement, please do not hesitate to reach out to us. We are here to ensure your experience with AppWork remains exceptional. Thank you for choosing AppWork for your maintenance needs! ### 13. A Helpful Property Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about AppWork?** Appworks user friendly and easy to learn even if you are not tech savy. It has been an amazing tool for my maintence team and the best park is the easy communitcation it allows from maintence directly to our tenants. **What do you dislike about AppWork?** So far everything has been working well. There is nothing to dislike... **What problems is AppWork solving and how is that benefiting you?** AppWork allows maintence to be notified of work order request immediatly, this has benefited us by allowing fast direct response. **Official Response from Sean Landsberg:** > Thank you for sharing your positive experience with AppWork! We are thrilled to hear that you find it user-friendly and beneficial for your maintenance team's communication with tenants. It's great to know that the immediate notification of work orders has helped in providing fast responses. If you ever have any questions or need assistance with the tool, please feel free to reach out to us. We're here to help and support you in any way we can. Thank you for choosing AppWork! ### 14. Realy easy and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about AppWork?** So easy to work with , tenants love the updates. Really easy to use **What do you dislike about AppWork?** That the completed work orders are not in order **What problems is AppWork solving and how is that benefiting you?** Seeing what work is being done and having it documented **Official Response from Sean Landsberg:** > Thank you for your positive feedback! We're glad to hear that AppWork has been easy to work with and that your tenants love the updates. We appreciate your feedback about the completed work orders not being in order, and we will definitely look into improving this for a better user experience. AppWork aims to streamline work order management and provide transparency on the work being done, ultimately benefiting you by documenting all work orders efficiently. If you have any more suggestions or feedback, please feel free to reach out to us. We're here to help and ensure your experience with AppWork is as smooth as possible. ### 15. Super Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Jay W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2024 **What do you like best about AppWork?** Completing work orders in real time and easy to use **What do you dislike about AppWork?** Remembering to turn on the timer befor starting a work order **What problems is AppWork solving and how is that benefiting you?** The making it easier to use the make ready board **Official Response from Sean Landsberg:** > Thank you for sharing your feedback! We're thrilled to hear that you find AppWork super convenient for completing work orders in real-time. We understand that remembering to turn on the timer before starting a work order can be a hassle, and we appreciate your input. We'll definitely look into ways to improve this process for a smoother experience. If you have any other suggestions or encounter any issues, please feel free to reach out to us. We're here to help and ensure that your experience with AppWork is seamless. Thank you for using our platform to make managing your make-ready board easier! ### 16. Appworks is easy, quick, and efficent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AppWork?** Appworks has been very easy to use and learn. **What do you dislike about AppWork?** When making work orders, inspections, the app can be very vague **What problems is AppWork solving and how is that benefiting you?** Ease of use **Official Response from Sean Landsberg:** > Thank you for sharing your feedback! We're thrilled to hear that you find Appworks easy to use and efficient. We appreciate your input regarding the vagueness in work orders and inspections. We will definitely look into improving the clarity of those features to enhance your experience further. If you have any specific suggestions or examples, please send them to me directly (seanl@appworkco.com) We are committed to providing a seamless user experience and will work on addressing this issue promptly. Thank you for choosing Appworks, and we look forward to continuing to meet your needs. ### 17. Outstanding Customer Service Great Inovation at hand **Rating:** 5.0/5.0 stars **Reviewed by:** Celia R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about AppWork?** The app is very user Friendly. Customer Service is World Class . We use it on daily basis **What do you dislike about AppWork?** Still need so some changes will still take place **What problems is AppWork solving and how is that benefiting you?** Report for Maintenance **Official Response from Sean Landsberg:** > Thank you for your positive feedback! We're thrilled to hear that you find our app user-friendly and appreciate our world-class customer service. We are constantly working on improvements to enhance your experience further. If you have any specific suggestions for changes or features you would like to see in the app, please feel free to share them with us. Your feedback is invaluable in helping us continue to provide a top-notch service. We are glad to hear that AppWork is helping you with maintenance reports. If you need any assistance or have any questions, please don't hesitate to reach out. Thank you for choosing AppWork! ### 18. Great service and helps me with my daily job duties **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AppWork?** everything you need is right in your hand on the app **What do you dislike about AppWork?** It logs me out so many times in a week. I dislike that part **What problems is AppWork solving and how is that benefiting you?** it is making it more simple to get work orders and have contact with the tenants **Official Response from Sean Landsberg:** > Thank you for your positive feedback! We're thrilled to hear that AppWork is helping you with your daily job duties. We understand that being logged out frequently can be frustrating, and are happy that we were able to get that resolved for you! Our team is continuously working to improve the app's performance and building new fun features. If you encounter any further difficulties or have suggestions for enhancement, please feel free to reach out to our support team. We appreciate your support and are glad that AppWork is simplifying your work orders and tenant communication. Thank you for choosing AppWork! - [View AppWork pricing details and edition comparison](https://www.g2.com/products/appwork-2024-01-11/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+13%3A05%3A41+-0500&secure%5Bsession_id%5D=7bc452c3-f0e3-4546-9c90-4a12476ec1ce&secure%5Btoken%5D=e8b3b873659384aeca60ecfaa92b3c69fd4859a39d9bfcdef3813946582b16d6&format=llm_user) ## AppWork Integrations - [AppFolio](https://www.g2.com/products/appfolio/reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [MRI Affordable & Public Housing](https://www.g2.com/products/mri-affordable-public-housing/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## AppWork Features **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management - Occupancy Management - Housekeeping Management - Contact Management - Complaint Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations - Residential Properties **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards - Overdue Payments - Commercial Properties - Activity Dashboard - Electronic Payments **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication - Work Order Management - Communication Management - Vendor Management - Marketing Management - Service Request Management - Reservations Management - Listing Management - Third-Party Integrations - Task Management - Tax Management - Financial Management - Channel Management - Owner Portal - Calendar Management - Contract/License Management - Vacancy Management - Faculty/Staff Management - Workflow Management - Inspection Management - Lead Management - Insurance Management - Background Screening - Website Management **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Budget Tracking - Property Database - Alerts/Notifications - Transaction History - Late Fee Calculation - Credit Check - Expense Tracking - Billing & Invoicing - AI Copilot - API - Payment Processing - Document Storage - Maintenance Scheduling - Reminders - Reporting & Statistics - Data Import/Export - Generative AI - Digital Signature - Rent Tracking - Web-based Deployment - Rent Collection - Lease Tracking - Customizable Branding - Transaction Monitoring - For Real Estate - Financial Reporting - For Property Managers - Tenant Tracking - Credit Card Processing - Dynamic Pricing - For Hospitality Industry - Violation Tracking - For Residential - Search/Filter - Guest Tracking - Multi-Location - Mobile App - Electronic Signature - Utility Billing - Role-Based Permissions - Activity Tracking - Virtual Tour - Discussions/Forums - File Sharing - Drag & Drop - Recurring/Subscription Billing - For Commercial Real Estate - Client/Property Matching ## Top AppWork Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) - 4.5/5.0 (1,539 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) - 4.6/5.0 (807 reviews)