Appriver

4.6
(4)

AppRiver is a Software-as-a-Service (SaaS) application provider offering award-winning email and web security solutions to businesses of all sizes.

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Appriver review by Ken L.
Ken L.
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"Great support for spam filtering"

Describe the project or task the product helped with:

We use AppRiver for filtering spam. Originally it was in front of an inhouse mail server and now we use it in front of Office 365. All of the mail first hits AppRiver and is then filtered and non-spam gets passed thru to Office 365. Users get daily reports of held spam.

What do you like best?

The filtering is pretty good -- not too many false positives or negatives. Customer support is excellent and the product is pretty easy to use.

What do you dislike?

Major dislikes:

- No fine grain sorting on the daily spam report; I'd like to be able to sort spam from US at the the top and then in decreasing order by spam score (almost all of the false positives that we are interested in are from the US, the rest I don't care about); only options are by country (so US ends up in the middle) or date

- Can't specify spam report times at the individual user level (everyone gets it at the same time); this doesn't work well for users in other time zones

- Dashboard is kind of clunky and a bit slow

- Can whitelist/blacklist for a limited period of time (e.g., allow this mail thru for the next 7 days and then start blocking again)

- No way to add notes to whitelist/blacklists (e.g,, "white listed request from AN on 3/10/2019)

Recommendations to others considering the product:

If you are looking for an easy-to-implement antispam/antimalware solution strongly consider AppRiver. They are very helpful in getting you up to speed and supporting you.

What problems are you solving with the product? What benefits have you realized?

We use it purely for anti-spam and anti-malware on incoming messages; do not use it for outgoing. Benefits--incoming spam almost completely eliminated. Everyone agrees well worth the cost.

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Appriver review by G2 User
G2 User
Validated Reviewer
Review Source
content

"Appriver Deliveryslip"

Describe the project or task the product helped with:

Appriver is used to secure emails and protect client's information

What do you like best?

Is is easy to use and easy for clients to view their emails. It also allows us to view when the clients have viewed the email.

What do you dislike?

Sometimes the Outlook add on will stop responding when attempting to send an email.

Recommendations to others considering the product:

Appriver is an easy to use service. I highly recommend it.

What problems are you solving with the product? What benefits have you realized?

We were able to solve the issue of securing clients information, and were able to easily walk them through the process of viewing their emails. Clients feel more confident sharing information by email.

What Microsoft Office 365 Resellers solution do you use?

Thanks for letting us know!
Appriver review by G2 User
G2 User
Validated Reviewer
Review Source
content

"Great"

Describe the project or task the product helped with:

Their services WORK & we've never had even one hiccup! When i've called customer/partner support, service reps are extremely helpful and glad to provide support to me! Flexible billing options, too.

What do you like best?

Reliability of products! AppRiver keeps services working!

What do you dislike?

Who wouldn't like even bigger partner discounts?? But as is, they have the best pricing we've found.

Appriver review by G2 User
G2 User
Validated Reviewer
Review Source
content

"Spam filter solution"

Describe the project or task the product helped with:

We were receiving a ton of email spam and malware

What do you like best?

The ease of use is nice. Super easy to implement and sync users with AD.

What do you dislike?

The cost. Its pricey for our organization.

Kate from G2

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* We monitor all Appriver reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.