Top 10 Amazon Simple Queue Service... Alternatives & Competitors

Top 10 Alternatives to Amazon Simple Queue Service (SQS) Recently Reviewed By G2 Community

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OneSignal
By OneSignal
4.7/5
(1,179)
Product Description
OneSignal is the market-leading omnichannel customer engagement platform for building customer relationships through personalized messaging across mobile and web push notifications, in-app messaging, SMS, and email.
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Reviewers say compared to Amazon Simple Queue Service (SQS), OneSignal is:
Slower to reach roi
Better at meeting requirements
Easier to do business with
Categories in common with Amazon Simple Queue Service...:
Proactive Notification

Text-Em-All
By Text-Em-All
4.8/5
(823)
Product Description
Send important alerts, notifications, and reminders in just minutes with our automated messaging service.
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Reviewers say compared to Amazon Simple Queue Service (SQS), Text-Em-All is:
Slower to reach roi
Easier to set up
Easier to do business with
Categories in common with Amazon Simple Queue Service...:
Proactive Notification

DialMyCalls
By OnTimeTelecom
4.7/5
(964)
Product Description
DialMyCalls lets you send text messages (SMS), phone calls & emails to a group of people in seconds. It’s the easy to way send anything from emergency alerts to general notification messages.
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Reviewers say compared to Amazon Simple Queue Service (SQS), DialMyCalls is:
Better at meeting requirements
Better at support
Easier to do business with
Categories in common with Amazon Simple Queue Service...:
Proactive Notification

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Genesys Cloud CX
By Genesys
4.4/5
(1,536)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to Amazon Simple Queue Service (SQS), Genesys Cloud CX is:
Slower to reach roi
More expensive
Categories in common with Amazon Simple Queue Service...:
Proactive Notification

Zendesk for Customer Service
By Zendesk
4.3/5
(6,817)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Amazon Simple Queue Service (SQS), Zendesk for Customer Service is:
Slower to reach roi
More expensive
Categories in common with Amazon Simple Queue Service...:
Proactive Notification

Talkdesk
By Talkdesk
4.4/5
(2,502)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to Amazon Simple Queue Service (SQS), Talkdesk is:
Slower to reach roi
Better at meeting requirements
Easier to set up
Categories in common with Amazon Simple Queue Service...:
Proactive Notification

NiCE CXone
By NiCE
4.3/5
(1,729)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to Amazon Simple Queue Service (SQS), NiCE CXone is:
Slower to reach roi
Better at meeting requirements
Categories in common with Amazon Simple Queue Service...:
Proactive Notification

Textedly
By Textedly
4.6/5
(1,320)
Product Description
Textedly is an SMS marketing communications channel that allows you to advertise, promote, announce, and engage with your audience through text messaging directly to cell phones. Textedly makes communicating with your contacts easy and efficient through their SMS and MMS Mass Texting Messaging service.
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Reviewers say compared to Amazon Simple Queue Service (SQS), Textedly is:
Better at support
Easier to do business with
Better at meeting requirements
Categories in common with Amazon Simple Queue Service...:
Proactive Notification

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(603)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to Amazon Simple Queue Service (SQS), Five9 Intelligent Cloud Contact Center Platform is:
Slower to reach roi
More expensive
Categories in common with Amazon Simple Queue Service...:
Proactive Notification