Top 10 Agent360 Alternatives & Competitors

Top 10 Alternatives to Agent360 Recently Reviewed By G2 Community

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Talkdesk
By Talkdesk
4.4/5
(2,502)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Categories in common with Agent360:
AI Customer Support Agents
Auto Dialer
AI Voice Assistants

JustCall
By Saas Labs
4.3/5
(2,382)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with Agent360:
AI Customer Support Agents
Auto Dialer
AI Voice Assistants

Aircall
By Aircall
4.4/5
(1,571)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Categories in common with Agent360:
AI Customer Support Agents
Auto Dialer
AI Voice Assistants

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Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(606)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Categories in common with Agent360:
AI Customer Support Agents
Auto Dialer
AI Voice Assistants

Retell AI
By Retell AI
4.8/5
(2,044)
Product Description
Retell AI offers an API for creating voice agents with human-like speech capabilities for developer integration.
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Categories in common with Agent360:
AI Customer Support Agents
AI Voice Assistants

NiCE CXone
By NiCE
4.3/5
(1,729)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Categories in common with Agent360:
AI Customer Support Agents
Auto Dialer

Textedly
By Textedly
4.6/5
(1,326)
Product Description
Textedly is an SMS marketing communications channel that allows you to advertise, promote, announce, and engage with your audience through text messaging directly to cell phones. Textedly makes communicating with your contacts easy and efficient through their SMS and MMS Mass Texting Messaging service.
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Categories in common with Agent360:
AI Customer Support Agents
AI Voice Assistants

ElevenLabs
By Eleven Labs
4.5/5
(1,126)
Product Description
AI Voice Generator and research lab. Convert text to speech in any voice, style and language with the most powerful AI speech tool ever.
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Categories in common with Agent360:
AI Customer Support Agents
AI Voice Assistants

Jotform AI Agents
By Jotform
4.5/5
(654)
Product Description
Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.
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Categories in common with Agent360:
AI Customer Support Agents
AI Voice Assistants