# Torii Reviews **Vendor:** Torii Labs LTD. **Category:** [SaaS Management Platforms (SMP)](https://www.g2.com/categories/saas-management-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 304 ## About Torii Torii is security’s SaaS governance copilot, revealing every app and identity—shadow SaaS and AI included—and turning visibility into enforceable control. Security teams eliminate blind spots across their SaaS stack, compress exposure windows, automate access reviews and requests, and close audits on schedule with evidence. With Torii’s always-on agentic AI, you’ll get real-time alerts for new issues, while human-approved fixes ensure no wayward changes. ## Torii Pros & Cons **What users like:** - Users find Torii's **ease of use** beneficial, making SaaS management and onboarding smooth and intuitive. (31 reviews) - Users appreciate the **automatic application discovery** feature of Torii, uncovering more apps than initially expected. (20 reviews) - Users love the **no-code workflow automation** of Torii, significantly streamlining and saving time on manual tasks. (17 reviews) - Users value the **centralized user data management** of Torii, enhancing efficiency in license management and cost savings. (14 reviews) - Users appreciate the **easy-to-use interface** of Torii, simplifying app management and enhancing overall productivity. (13 reviews) - Security (12 reviews) - Shadow IT Discovery (11 reviews) - Users value the **clear visibility** into SaaS tools, which saves time and streamlines usage and cost management. (11 reviews) - License Management (10 reviews) - Users value the **centralized management** of their software subscriptions, making onboarding, offboarding, and data handling effortless. (9 reviews) **What users dislike:** - Users feel that the product lacks **key features and refinements** , making navigation and usability cumbersome in certain areas. (16 reviews) - Users express concerns over **poor reporting** features, noting limitations in accuracy and flexibility for advanced analytics. (7 reviews) - Users find the **limited advanced reporting** and features in Torii's Pro plan inadequate for their needs. (6 reviews) - Users find the **limited integrations** of Torii restrictive, especially for cloud and infrastructure security tools. (6 reviews) - Users express concerns about **ineffective access control** , leading to difficulties in user management and offboarding processes. (5 reviews) - Users highlight **integration issues** with Torii, affecting the overall experience and functionality across multiple accounts and systems. (5 reviews) - Workflow Limitations (5 reviews) - Manual Labor Inefficiency (4 reviews) - UX Improvement (4 reviews) - Users find the **inaccuracy** in license detection and status indicators frustrating, impacting the onboarding/offboarding experience. (3 reviews) ## Torii Reviews ### 1. Torii as a Real-Time Source of Truth for SaaS Spend, Usage, and Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Edgars P. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Torii?** Torii gives us a truly comprehensive and real-time view of our entire SaaS landscape, from discovery to usage and spend, so we finally have one reliable source of truth instead of scattered spreadsheets and ad‑hoc reports. The automation and workflows around onboarding, offboarding, license reclamation and access reviews have removed a huge amount of manual work from IT and made our processes far more consistent and secure. Deep integrations with SSO, HR, finance and collaboration tools mean data flows seamlessly, renewals are tracked proactively, and we can have much stronger vendor and budget conversations with Finance. The interface is intuitive, new users ramp up quickly, and the customer success team is very proactive and easy to work with. **What do you dislike about Torii?** There is so much functionality that it can take some time to fully explore everything and decide which dashboards and workflows you want to standardize on for each stakeholder group. Advanced reporting and some very specific use cases may still require custom configuration, but support is responsive and helps close those gaps quickly **What problems is Torii solving and how is that benefiting you?** Torii has helped us uncover all SaaS in use (including shadow IT), reclaim underused licenses, remove duplicate tools and negotiate renewals with clear data, which has had a measurable impact on reducing SaaS spend. It centralizes contract, usage and cost information so IT, Finance, Security and HR can collaborate from the same platform and make faster, better decisions. Overall it turned SaaS management from a reactive, time‑consuming chore into a strategic capability that supports compliance, cost optimization and a better experience for our employees. ### 2. Great core functionality, active development & fantastic support. **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan V. | Director of IT, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Torii?** Torii allows us to identify and understand all the SaaS applications used within our environment, the scope of their use, and their associated costs. Now we don't just know that they are being used, but we better understand how and why they are being used. Validating data from several sources helps build and understand these associations and actual costs. We then classify identified applications based on several factors, such as their approval status, business risk, who is using them, etc. Furthermore, we leverage workflows within Torii to surface alerts when new applications are discovered, or usage of a previously closed or restricted application is detected. This allows us to take action quickly to determine the appropriate response. We have also been using workflows to streamline onboarding and offboarding. Doing so not only make the process faster and easier, but it provides us with an audit trail of what actions were performed and if they were successful or not. I also appreciate all the Torii team members I have worked with. We have ongoing weekly meetings with our CSM to ensure things are going smoothly and address any issues or questions that may have come up. She has been super helpful in collecting feedback and feature requests and then getting those passed on to their product and engineering teams. And she gives status updates on those requests every week. So I know they weren't just logged and forgotten; they are actually being worked on! Whenever I contacted their support team, they responded quickly, are great to work with, and I almost always get the same couple of people which helps to build a feeling of trust. I couldn't ask for a better personal experience with their team, and it is clear that they want to ensure their product meets our needs and is a benefit to our organization. **What do you dislike about Torii?** The product needs some additional refinement added to it in some areas. While it does routinely receive updates that add new integrations and features, there are areas such as workflows which really need some quality of life improvements. There are relatively simple improvements like including a name/label or description field within workflow steps that would make things much easier to navigate and understand. It's possible to have multiple workflow items that all look the same and so you currently need to click into them one-by-one to see their individual details and figure out which step you are looking for. Being able to add some details which would be visible without needing to click into each item would go a long way towards making this more intuitive and streamlined, especially when it comes to troubleshooting or editing existing workflows. The Torii team has been fantastic with taking our feedback, and they seem to have an aggressive development life cycle. As with other things, I brought up this recent example and they asked that I enter a feedback request for it and that it would be discussed with the developers. Sometimes companies will do that sort of thing and it feels like all your requests or suggestions just go into a big black hole and nothing comes of it. But with Torii, many of the suggestions that we have submitted have already been implemented or are in discovery/development. And they have been releasing new integrations, features and functionality regularly. They genuinely want to improve their product, and I am confident it will continue to evolve and improve. **What problems is Torii solving and how is that benefiting you?** Torii is helping us to identify the SaaS applications used within our environment and to understand the risks, usage, and expenses associated with those applications so that we can make better and more informed decisions as an organization. They are also helping us streamline our operations around contract and expense management, onboarding/offboarding, and license management. ### 3. Simplifying Contract Management **Rating:** 4.5/5.0 stars **Reviewed by:** Jerry V. | Senior Technical Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Torii?** Torii has provided us with an easy-to-use tool which surfaced a simple workflow for us to reign in our contracts across the company. We now have a centralized location where all of the terms and paperwork can live. It is very easy to setup and implement and the users find it easy to use. This has resolved issues we've had where different versions of contractual agreements existed in email with confusing versions/dates appended and our finance team struggled to stay on top of this. Torii ensures that responsible parties are frequently in the tool and maintaining their paperwork. **What do you dislike about Torii?** Torii has quite a few integrations that are useful, but I would like to see more on the cloud and infrastructure security side of things. Other than that, I have not complaints or issues. **What problems is Torii solving and how is that benefiting you?** Torii is helping us maintain a single repository of the final versions of contractual paperwork. This has reduced the workload on many people across the company in chasing down paperwork to find the latest terms. ### 4. Helpful for SaaS visibility but still maturing **Rating:** 3.0/5.0 stars **Reviewed by:** Ran F. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Torii?** It gives a good overview of all the tools our team is using and helps keep SaaS costs under control. The renewal tracking is useful, and the setup is pretty straightforward. It’s nice to finally have one place to see usage and licenses instead of chasing data across systems. **What do you dislike about Torii?** I’d like to see more integrations with additional systems and SaaS platforms. User management and tracking could also be improved — sometimes it’s hard to get a full, accurate view of usage or access changes across all apps. Some workflows feel limited and require manual adjustments to achieve accurate results, especially when dealing with complex user provisioning or license reconciliation. Reporting could be more flexible, and the UI sometimes feels slower when handling large datasets. Overall, it’s a good foundation but not yet a fully mature enterprise-grade solution. **What problems is Torii solving and how is that benefiting you?** Employee onboarding and offboarding workflows Use of management ### 5. Torii Makes SaaS Management Easier with Good Integration and Visibility **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Torii?** Torii does a decent job at giving visibility into our SaaS stack and helping track renewals and spend. The integration coverage is solid, and setup wasn’t too painful. **What do you dislike about Torii?** The biggest problem is “last used” accuracy. Torii can lean on Okta session data, which is not the same as actual app session or in-app activity. A user can authenticate via Okta without really using the app, or they can use an app without going through Okta every time. That mismatch creates misleading inactivity flags and noisy recommendations. Reporting and customization are ok, but the data quality around usage undermines confidence. **What problems is Torii solving and how is that benefiting you?** Torii helps us automate SaaS license reclamation and manage unused accounts. We use workflows that trigger off user inactivity to remove or downgrade licenses, which saves both time and cost. It also centralizes app visibility so we can see who’s using what across the organization. The main benefit is automation—less manual chasing and spreadsheet tracking. Even though the “last used” data isn’t always accurate (since it relies on Okta session data), the workflows still help enforce cleanup and drive accountability for app usage. ### 6. Genuinely impressed by its capabilities, impact, and the way it holds itself accountable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Torii?** Comprehensive Visibility & Discovery Torii gives us a truly unified view of our SaaS landscape. It uncovers both managed and unmanaged (shadow) applications, ties usage to identities, and surfaces hidden costs. This level of visibility has been a game-changer for managing software sprawl. Automation & Workflow Intelligence The automation features are very effective. Routine tasks—like license reclamation, access reviews, onboarding/offboarding—have become much more reliable and require less manual oversight. Torii’s ability to tie workflows to real usage and spending data adds meaningful context to its actions. Cost Optimization & Governance We’ve recovered unused licenses, cut redundant subscriptions, and gained insight into SaaS spend across departments. Torii’s policies and enforcement mechanisms help us reduce waste and maintain more disciplined software procurement. Ease-of-Use and Onboarding The interface is intuitive, dashboards are well designed, and getting new team members up to speed is relatively smooth. The feedback from staff outside IT has also been positive—they feel empowered to understand their tools. **What do you dislike about Torii?** Reporting Depth Some advanced reporting or slicing of data could be better. There are scenarios where more customizable visualization or cross-dimensional reporting would help for executive dashboards. Integration Coverage While Torii supports many integrations, there have been occasional third-party tools (especially niche ones) where we had to build some custom bridges. Broadening the out-of-box connectors would strengthen the platform. Occasional Detection Inaccuracy In a few cases, license usage or application classification has been mis-attributed, especially for tools with complex bundling. These are rare but require manual adjustment. That said, none of these are deal-breakers—they’re more “would-be-nice-to-haves” rather than critical gaps. **What problems is Torii solving and how is that benefiting you?** Torii is a strong, mature solution for companies wrestling with SaaS sprawl, rising costs, and governance complexity. Its balance of visibility, automation, and governance has yielded real ROI for us. Paired with its credible standing on G2, it’s a tool I’m confident recommending to other IT and operations leaders. ### 7. Effortless App Management with a Stellar Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Amit S. | Saas admin, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Torii?** I like how our Customer Success Manager (CSM) is involved and the easiness of everything with Torii. The interface is beautiful, easy to use, and makes sense, which makes it easy to navigate and understand what's going on. The initial setup of Torii was super easy. **What do you dislike about Torii?** nothing **What problems is Torii solving and how is that benefiting you?** I use Torii for app management. It solves renewal management and automation of ownership. The interface is beautiful, easy to use, and makes it straightforward to navigate and understand everything. ### 8. Efficient License Management, Needs More Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel A. **Reviewed Date:** December 14, 2025 **What do you like best about Torii?** I appreciate the ability to view license utilization per application and see how many users are actively using it. This feature helps us identify unused licenses and reduce costs, which is really beneficial. I also like the offboarding workflow that ensures access is removed properly and licenses are reclaimed when employees leave. The initial setup of Torii was pretty easy too. **What do you dislike about Torii?** I don't like that in license utilization, there is no custom attribute to use as a trigger based on the application type. **What problems is Torii solving and how is that benefiting you?** I use Torii to save money by managing licenses better, seeing application usage, and ensuring licenses are reclaimed during offboarding, which helps reduce costs. ### 9. Simple Setup with Powerful Automation Features **Rating:** 4.5/5.0 stars **Reviewed by:** Chloe O. **Reviewed Date:** October 30, 2025 **What do you like best about Torii?** I truly appreciate Torii for its simplicity in setup, which is both straightforward and clear. Integrations are a significant strength, making it easy for me to connect our workflows efficiently. The automation capabilities of Torii are exceptional, helping automate workflows, reducing manual efforts, and saving valuable time for our IT team, particularly in areas like onboarding and offboarding tasks. I also find the application discovery and usage features incredibly useful in managing our software tools. Torii's combination of simplicity with robust options and features is another aspect I highly regard. Additionally, the way Torii integrates seamlessly with other software like ChatGPT, Asana, and Salesforce is profoundly beneficial. **What do you dislike about Torii?** N/A **What problems is Torii solving and how is that benefiting you?** I use Torii to automate workflows, reducing manual effort and saving time, especially for onboarding and offboarding tasks. ### 10. Consistent and Valuable, but Workflow Implementation Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Torii?** This product is reliable, intuitive, and simple to use. It highlights features that add value. In my role, I rely on it daily for e.g. employee access requests, security, compliance, and revenue optimization. The customer support is excellent. There is a broad selection of integrations, and the option to integrate through Google Sheets serves as a great fallback whenever a direct integration is not yet available. **What do you dislike about Torii?** The workflow implementation has some limitations, especially when it comes to editing and maintaining workflows. It would be great if a simple BPML editor were used, which would help to support e.g. branching and merging flows, and the ability to import and export workflows. **What problems is Torii solving and how is that benefiting you?** Track web app usage, track expenses, track contracts, combat shadow IT, automate on-/offboarding tasks. ### 11. Very effective platform for managing tech stack **Rating:** 4.0/5.0 stars **Reviewed by:** Tim K. | VP, Head of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Torii?** Torii has a really clean user interface. The onboarding and offboarding functionality is straightforward and valuable to ensure controls are adhered to. I have not used a competing product, so I cannot provide a detailed comparison. **What do you dislike about Torii?** One of the Torii platform's biggest draws is the ability to track usage across products. However, to have this visibility, you need to have everyone in the company using the correct web sign-on. This makes adoption challenging and lowers the usability of any resulting usage data. **What problems is Torii solving and how is that benefiting you?** Torii is primarily helping our company manage the onboarding and offboarding of employees. I hope to leverage it further to have all users update the products they own with contract details so Torii can give updates on renewals for the entire tech stack. We also originally purchased Torii to help centralize the tech contracts and ownership, to give better visibility into coming renewals and product sponsors. ### 12. Empowering IT Teams to stay lean and in control. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Torii?** Shadow IT discovery and SaaS spend chargebacks. Usage/Activity monitoring for detecting stale licenses. On & offboarding automations to simplify tasks required by IT right out of the box. Custom HTTP requests for everything else. Absolutely one of the core tools in my admin toolbox. **What do you dislike about Torii?** The syntax for API requests and populating JSON doesn't work very well due to the use of square bracket [] characters. Still missing the option to provision users to have access to the torii Platform from an IdP. **What problems is Torii solving and how is that benefiting you?** Torii shows me all the things I don't know about. * Those are the scary things. Automating SaaS discovery is, in my book, the first step in building a safer, leaner SaaS portfolio. ### 13. Excellent for SaaS Governance and Shadow IT, Easy Setup and Intuitive UI **Rating:** 4.5/5.0 stars **Reviewed by:** Filip S. | Staff Security Engineer - Enterprise Security, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Torii?** This is a great tool for monitoring SaaS governance, particularly when it comes to managing Shadow IT. It also offers strong features for overseeing governance and tracking the entire SaaS lifecycle. The platform provides decent policy enforcement capabilities as well. Overall, I found it easy to set up, and its user interface is intuitive. **What do you dislike about Torii?** The main area where I see room for improvement is in integrations. While it does offer some, they aren't as robust as those provided by certain competitors, particularly if you're looking to connect with tools like SOAR or other automation platforms. **What problems is Torii solving and how is that benefiting you?** SaaS asset management and monitoring for Shadow IT. ### 14. Torii is a must have tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dan G. | Senior Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Torii?** Torri is a data driven, modern, easy to use system that solves problems for multiple stockholders in the company. it allows beautiful BI visualizations and meaningful insights. **What do you dislike about Torii?** Currently some of the features are pretty lean, it's interesting to see how they will be developed in the future. **What problems is Torii solving and how is that benefiting you?** Torri creates a single source of truth to both budget owners and analysts. It reduces manual reports and provides insights on procurement and usage that eventually saves you money. ### 15. Torii getting better every day **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto C. | IT Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Torii?** Since we started using Torii three years ago, it has become an indispensable tool in our technological stack. It continues to improve and add automation functions that have made many tasks that were manual in the past easier. In addition, the excellent technical support and the ease with which our recommendations are listened to make Torii a 100% necessary tool for any company. **What do you dislike about Torii?** - Custom integrations are still complicated to implement; development skills are required to implement them. - Software detection sometimes doesn't update the database, and we ask users to add applications manually. - We've noticed some false positives in software detection, for example: people using the browser in a private profile, and Torii still alerts them about new SaaS applications when it shouldn't. **What problems is Torii solving and how is that benefiting you?** We are currently working on revamping and automating our entire onboarding and offboarding process with Torii. We were able to do this thanks to the integration with HR Workday and the ease of creating processes and process derivations and customized workflows. ### 16. Great for SaaS Visibility and Cost Tracking, but Reporting Could Improve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Torii?** It is very easy to use and get visibility into all our SaaS apps in one place. It saves a ton of time and helps us stay on top of usage and costs without digging through a bunch of spreadsheets. **What do you dislike about Torii?** Less robust reporting compared to specialized analytics tools. **What problems is Torii solving and how is that benefiting you?** Torii helps us get full visibility into all the SaaS tools our company is using, including ones we didn’t even know were being used. It’s made it way easier to manage licenses, reduce waste, and streamline onboarding and offboarding. That saves us time, cuts down on costs, and keeps our data more secure. ### 17. Outstanding product experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Mario K. | Information Security Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Torii?** Torii has become the Single Source of Truth for SaaS applications management and it is a critical application for our Security and Compliance Processes and audits. Thanks to its capabilities we can easily integrate HR and IT systems and check the box for multiple areas of ISO27001 audit. Lovely product built with security mindset and has great design and experience working with it. **What do you dislike about Torii?** I don't have any examples, Tori is really a great product. **What problems is Torii solving and how is that benefiting you?** Tori is covering multiple areas, especially IT Operations and Secrity Compliance processes (onboarding, offboarding of employees, access management, asset mangement, single source of truth, approval workflows and ease of automation, notifications etc.). Thanks to all the integrations Tori supports it perfectly fits our company culture and tech stack, which helped our IT Ops team to improve efficiency by 50%. ### 18. Great tool for managing subscriptions **Rating:** 4.0/5.0 stars **Reviewed by:** Guy Y. | Director of FP&A, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Torii?** I appreciate that I can assign owners to each vendor, which helps ensure accountability. Additionally, the platform provides complete visibility into all company subscriptions. **What do you dislike about Torii?** The AI feature doesn't always work, which means we often have to fill in the fields manually. **What problems is Torii solving and how is that benefiting you?** Torii has helped my company centralize all the software we use, along with tracking renewal dates and identifying the owners for each department. ### 19. One of the most flexible and efficient tools for SaaS Management and more! **Rating:** 4.5/5.0 stars **Reviewed by:** Tarek A. | IT Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Torii?** There are many things I love about Torii: - The workflow system is incredibly complex yet fairly easy to use. I was able to create automated workflows for renewals, onboardings, offboardings, and even intruder alerts. - The App Catalog system is a great help for keeping tracks of any access request. - Offboardings now generate a Slack notification, and that makes a huge difference for anyone with SLAs on their offboardings. - The interface is very readable and it makes any renewal meeting much easier. **What do you dislike about Torii?** The pricing is very high, and while it's better than other products for the same use, I'd still consider new alternatives. **What problems is Torii solving and how is that benefiting you?** - Great Onboarding / Offboarding tool, - Ultra-flexible and practical workflow system (better than Zapier for the integrated tools) - Access Management with the App Catalog, ### 20. A System Administrator's Review of Torii **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Torii?** I like Torii for it's ability to help discover Shadow IT. It has been essential in learning about new AI platforms being used within the company as well as non-sanctioned SaaS tooling which has helped us immensely from a governance and security perspective across our org. **What do you dislike about Torii?** I wish Torii had features that woud allow us to detect software and tooling running locally on an endpoint rather than just within a browser as an extension. For example, being able to detect developer installed extensions or local applications would be a great help in closing the gap. **What problems is Torii solving and how is that benefiting you?** Torii is helping us solve Shadow IT and rogue AI use within our company. It is a valuable add-on to our IAM and SSO tooling. ### 21. Great for cost savings **Rating:** 5.0/5.0 stars **Reviewed by:** Yogev K. | IT Global Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2025 **What do you like best about Torii?** I most value the platform's ability to centralize user data from diverse SaaS applications into a single, unified view. This feature significantly streamlines user list reconciliation, allowing us to efficiently manage licenses and realize cost savings **What do you dislike about Torii?** Torii currently meets all of my team's operational requirements and provides the necessary visibility and control we need. I have no specific dislikes to report at this time **What problems is Torii solving and how is that benefiting you?** Torii provides the necessary visibility to streamline our SaaS licensing, directly resulting in significant cost savings ### 22. A top solution for gaining control over SaaS management **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel P. | SecOps Engtor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Torii?** Torii helps us stay on top of shadow IT and SaaS spending, while ensuring good visibility and compliance across the board. **What do you dislike about Torii?** The number of features can be a bit much at first and take some time to get used to, but overall there are no serious problems. **What problems is Torii solving and how is that benefiting you?** Torii effectively addresses the challenges of shadow IT mitigation and unclear SaaS expenditure ### 23. Easy Saas management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Torii?** What stands out the most is visibility + automation. Torii completely changed the way our SaaS stack was managed. We knew some of the tools in use, but had no clear picture of all the “shadow” apps. **What do you dislike about Torii?** I wish they would have more features in the Pro plan. **What problems is Torii solving and how is that benefiting you?** Offboarding, single source of truth. Torii solved this by giving us a single source of truth for all SaaS usage and spend. It automatically discovers every app in use. The automation workflows around provisioning and deprovisioning have saved hours of manual work and significantly reduced access risk. ### 24. Great SaaS management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Torii?** The tool excels at identifying shadow IT, making it easy to roll out across the organization. I've seen strong results when it comes to tracking and managing software inventory. **What do you dislike about Torii?** Unfortunately, Safari is not supported, which means that in certain situations we lack complete visibility into the software being used. **What problems is Torii solving and how is that benefiting you?** Use this tool to discover software used, keep track of tool owners, and automate both onboarding and offboarding processes. ### 25. Effective Solution for Centralizing App Data and Analyzing Usage Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Karen Y. | IT Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Torii?** Usage reports is what I like the most. It's only for the last 30 days but most of the time it gives you an idea of who can be removed from the system to free up a seat for others. Workflows are also pretty powerfull to automate the rutine. **What do you dislike about Torii?** I would like to see more integrations available in Torii because that is where you get the most of the benefits. Workflow triggers are limited by certain events. Also it would be nice to have the monthly cost per license and expenses visibility per department. **What problems is Torii solving and how is that benefiting you?** Torii is streamlining software management across organizations. It efficiently tracks and manages the multitude of SaaS applications in use, helping to reduce unnecessary spending and avoid software duplication. This tool also ensures compliance with IT policies and enhances security by monitoring app usage and user access. Personally, Torii has been instrumental in providing clear visibility into our software ecosystem, aiding in budget optimization and ensuring we fully leverage our technology investments. ### 26. Great automation platform - streamlined many manual IT processes **Rating:** 4.0/5.0 stars **Reviewed by:** Andy W. | IT Operations Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Torii?** Ability to streamline and automate a lot of manual tasks. While many companies do this, Torii does do a really great job with their workflow builder. They have great documentation on their integrations and keep them up to date. **What do you dislike about Torii?** Workflow builder could use another view as an added option. It currently starts from the top and works downwards. It would be nice to have a horizontal flow view especially for those workflows that contain a lot of action steps. While it does have the ability to zoom outwards to give you a larger view, it doesn't scale properly so it is difficult to read. **What problems is Torii solving and how is that benefiting you?** Onboarding/Offboarding, SaaS spend, unused licensing. ### 27. Amazing Integration Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth K. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Torii?** Torii seamlessly integrates with other popular tools and platforms, such as Google Workspace, Slack, and Trello, allowing users to centralize their workflow and streamline their processes. Torii's customer support team is responsiveness and helpfulness. Whether I have questions, encounter issues, or need assistance with implementation, the support team is readily available to provide assistance. With Torii, it effortlessly create, assign, and prioritize tasks, helping teams stay organized and focused on achieving their goals. **What do you dislike about Torii?** There is nothing I can think of which I dislike about torii **What problems is Torii solving and how is that benefiting you?** Torii helps us with tracking out spending and see what we can do to reduce unused licenses. ### 28. Director of IT and Security **Rating:** 2.5/5.0 stars **Reviewed by:** Lahav Z. | Director of Security and IT, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2025 **What do you like best about Torii?** Almost full visibility for Shadow IT. **What do you dislike about Torii?** Not agile enough to meet the company standards. **What problems is Torii solving and how is that benefiting you?** Shadow IT visibility, Renewal Awareness and tracking. ### 29. Ease of use to see all our tech expenses and user management **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis F. | Sr Director, Revenue Operations & Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Torii?** Within the first week, Torii uncovered 47 SaaS applications we didn't know existed! The discovery capabilities are genuinely impressive. By connecting to our SSO, finance systems, and browser extensions, we finally got complete visibility into our tech stack. I was shocked at how many shadow IT apps were hiding in plain sight. The dashboard clearly shows everything in one place, making it easy to track usage and spot redundant tools. This alone justified the investment for us. **What do you dislike about Torii?** I don't have anything to dislike yet about Torii **What problems is Torii solving and how is that benefiting you?** managing all of our known and unknown platforms, costs, and contract renewals ### 30. I am working with Torii for 5 years in total (The last 3 years at Zadara) **Rating:** 5.0/5.0 stars **Reviewed by:** Omer P. | VP Of Information Systems at Zadara, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2024 **What do you like best about Torii?** - Easy to manage Renewals - Easy to track expenses due to very good integration with Netsuite - Save time for employee offboarding - Provide visibility on our saas. Otherway I wil;l not be able to know how the employees use the saas. **What do you dislike about Torii?** - The system count every email that we manage in Google as a user. We have two domains so it's mean we need to run offboarding for both domains etc. **What problems is Torii solving and how is that benefiting you?** - It's much easier to manage the saas Applications with Torri including renewals and track budght. ### 31. tool to optimaze the SaaS management platform **Rating:** 4.5/5.0 stars **Reviewed by:** Monica N. | Finane, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Torii?** Cost Management & Optimization of all the SaaS management platform **What do you dislike about Torii?** Need to create the workflows manually to each user **What problems is Torii solving and how is that benefiting you?** We used Torii for Cost management and optimization, missing renewal, duplicate applications, rank of negotiation ### 32. Easy SaaS Apps Management **Rating:** 5.0/5.0 stars **Reviewed by:** Moataz E. | Senior ITOperation, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Torii?** Torii Helped me to have better insights into what SaaS Apps we use in the company, as well as get more insights on the expenses, inactive licenses, moreover, create amazing workflows to keep us update with any changes that happen. **What do you dislike about Torii?** Linking related apps that are related to one company under one tree. For example Atlassian includes Jira yet they show as two separate apps. **What problems is Torii solving and how is that benefiting you?** it helped us to get rid of unneeded apps and inactive licences and save a lot of cost ### 33. A great task management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Shesh Nath G. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Torii?** I really appreciate that we can manage multiple profiles here, which is what I like most about it. The platform is also easy to use. **What do you dislike about Torii?** I don't have anything to dislike about this. Everything meets my expectations. **What problems is Torii solving and how is that benefiting you?** This application makes it easy for me to organize my tasks and handle my work efficiently. ### 34. Great discovery tool for shadow IT **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Torii?** Torii is very easy to use and does a good job of providing the information that I need. **What do you dislike about Torii?** I think it could do with an in-app onboarding workflow as I'm sure that there are things that I'm missing feature-wise. **What problems is Torii solving and how is that benefiting you?** Torii helps us find shadow IT which helps with our ROPA and general privacy compliance. ### 35. User-Friendly Platform with Room for Automation Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Torii?** This platform is easy to use and offers clear visibility into the company's tools and users. **What do you dislike about Torii?** The automation still has room for improvement, as it is not yet perfect. **What problems is Torii solving and how is that benefiting you?** It brings together all the software used within the company, including the personal platforms that users log into. ### 36. Great application for Software Usage **Rating:** 4.5/5.0 stars **Reviewed by:** James L. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Torii?** Seeing the different extensions, despite the browser, and applications being used with the company email. Sometimes people think it's harmless to sign up for software, especially if it's free. This helps us understand which applications people are using and the risk behind them. **What do you dislike about Torii?** There should be more prebuilt connectors with more applications. Especially the HRIS. Unless you have ADP or one of the very few HRIS systems, it won't work for you. **What problems is Torii solving and how is that benefiting you?** Understanding what applications are being used and our inactive licenses. ### 37. Very useful platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Rahaima C. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Torii?** I love using Torii because I can see our usage for all the softwares we currently have purchased. It eliminates having to talk to any middlemen in other teams. The information is broken out in an easy to locate manner and managing my account is seamless. **What do you dislike about Torii?** I love everything about Torii. There are no lags and customer support is responsive. **What problems is Torii solving and how is that benefiting you?** Budgeting! It helps keep track of who owns what platform and makes it easy to find our point of contact. ### 38. Easy to Use with Great Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Torii?** Easy to use interface and the one stop shop for everything I need **What do you dislike about Torii?** I would say the design layout of the apps isn’t my favorite **What problems is Torii solving and how is that benefiting you?** It allows me to easily log in to my approved apps as well as find the fast shortcut within the “library” ### 39. Helpful software vendor management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Torii?** Helpful to reclaim unused licenses, easy for end users to give back unused licenses, good place to store contracts and their AI can read contract details from PDF so you just have to upload it, and very useful to see app owners when you have to reach out but don't know who owns it, easy to connect to your apps and business systems **What do you dislike about Torii?** Nothing really, as a end user works really well **What problems is Torii solving and how is that benefiting you?** Keeping track of contract, app owners and license usage in one place ### 40. Unmatched SaaS Discovery and Automation with Stellar Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Torii?** 1. Torii automatically discovers all applications being used. It often finds 2-3 times more apps than IT expected. 2. Torii provides a single dashboard to see all SaaS applications, users, usage data, and spending. 3. The no-code workflow automation is a major time saver. 4. The support team is very responsive **What do you dislike about Torii?** 1. Accuracy of "Last Used" Data 2. Limited Advanced Reporting 3. Integration Gaps **What problems is Torii solving and how is that benefiting you?** Shadow IT detection (primary) and spend management (secondary) ### 41. Easy to Use with Great Notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Torii?** Simple to use, good notifications, good content. It has really made managing access to apps a lot easier. **What do you dislike about Torii?** Nothing. It works great! No complaints. **What problems is Torii solving and how is that benefiting you?** Get approvals to the right approvers quickly. Get people access to the apps they need quickly. ### 42. User friendly UI **Rating:** 5.0/5.0 stars **Reviewed by:** Arashk E. | System Administrator III, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Torii?** I love their workflows and the fact that it gives us the ability to automate many tasks. **What do you dislike about Torii?** I hope for more integrations for different apps we use **What problems is Torii solving and how is that benefiting you?** ON/OFF Boardings and a lot of Slack operations solved by Torii for us. **Official Response from Lauren Whitehead:** > Thank you for your review! We value all feedback and use it to make Torii even better. If you have additional ideas or feature requests, we’d love for you to share them through our feedback portal here: https://feedback.toriihq.com/?sortBy=upvotes:desc. Your input is key in helping us continue to grow and improve. ### 43. Powerful Automations, But Needs Better Rogue Detection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Torii?** Automations that alert to newly found items **What do you dislike about Torii?** Repeatedly finding rogue that have been flagged **What problems is Torii solving and how is that benefiting you?** Locating items used on network ### 44. Solid SaaS management for mid-sized companies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Torii?** Easy access to license / usage details through SSO / statement upload **What do you dislike about Torii?** Key features gated in higher pricing tiers **What problems is Torii solving and how is that benefiting you?** Our growing business expanded its tech stack organically, with >200 apps in use across the enterprise Torii gives us a SPoG view of everything, breaks down billing in a way that's understandable on the license level, and lets us track more granularly for spend and compliance. ### 45. Make the life easy to keep all the applications **Rating:** 4.5/5.0 stars **Reviewed by:** Monica N. | Procurement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Torii?** Very simple and easy to use Help us to detect the apps we dont use anymore or inactive users **What do you dislike about Torii?** still in growing mode, not have all the implemetation **What problems is Torii solving and how is that benefiting you?** cancel all the app we dont use any more Detect inactive users or licenses Saving a lot of money ### 46. Well tailored SaaS Management **Rating:** 5.0/5.0 stars **Reviewed by:** Brian L. | Systems Administrator II, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Torii?** Simple and easy to use and integrates with lots of IT apps used in workforce. **What do you dislike about Torii?** Nothing negative to say about Torii as of yet. **What problems is Torii solving and how is that benefiting you?** Onboard and offboarding. Automating repeated tasks. SaaS management in a single platform. ### 47. its a nice experience using the software for quick result **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Torii?** cost savings, security, and efficiency all begin with visibility **What do you dislike about Torii?** less publicity in the adequate marketing **What problems is Torii solving and how is that benefiting you?** emerging world of AI ### 48. Best SMP on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Torii?** Comprehensive discovery, robust developer community, cost-saving insights, actions, and recommendations. **What do you dislike about Torii?** Nothing as of yet. Great customer experience **What problems is Torii solving and how is that benefiting you?** Discovery, cost-savings, automations, unfiying SaaS management ### 49. Great tool for tracking SaaS usage and managing offboarding. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Torii?** Semi-automatic offboarding and responsiveness of the Torii team - you can request features they don't have, and they will (within reason) accommodate you the best they can. **What do you dislike about Torii?** Not much negative to say. It could have more automation in place with regards to offboarding specific tools but this list is growing all the time. **What problems is Torii solving and how is that benefiting you?** Offboarding is aided by Torii greatly. Also helps in knowing who is using what and how often so we can make decisions on which suppliers to retire, etc. ### 50. A powerful SAAS lifecycle tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Torii?** Ease of use, integrations, workflows and automations **What do you dislike about Torii?** Lack of AD Write authorizations, lack of robust categorization of application discovery **What problems is Torii solving and how is that benefiting you?** User onboarding and offboarding automations primarily ## Torii Discussions - [What's the easiest way to handle offboarding](https://www.g2.com/discussions/what-s-the-easiest-way-to-handle-offboarding) - 1 comment, 2 upvotes - [What is SaaS management software?](https://www.g2.com/discussions/torii-what-is-saas-management-software) - 1 comment - [What is Torii extension?](https://www.g2.com/discussions/what-is-torii-extension) - 1 comment - [What is Torii SaaS?](https://www.g2.com/discussions/what-is-torii-saas) - 1 comment - [What is Torii software?](https://www.g2.com/discussions/what-is-torii-software) - 1 comment - [View Torii pricing details and edition comparison](https://www.g2.com/products/torii/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+21%3A15%3A50+-0500&secure%5Bsession_id%5D=a54391f2-fadb-427b-9c33-b7f44f2f04a0&secure%5Btoken%5D=2e1be703e71de3455f4bedcb579852d67b19f82422fe09a5cdb0d463e6998cdc&format=llm_user) ## Torii Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Workspace ONE](https://www.g2.com/products/workspace-one/reviews) ## Torii Features **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Functionality** - Software inventory and lifecycle management - License entitlement and usage management - Vendor management and compliance - Automated end user license provisioning - Approved app catalogue - Customized alerts **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation **Agentic AI - Software Asset Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Contract Management - Application Catalog - Dashboards and Visualizations ** Type** - On-premises solution - Cloud-solution **Risk assessment** - Shadow IT detection - Software vulnerability assessment - Redundant software functionality identification **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **AI Features** - Auto-fill Custom App Details - AI Assistant **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top Torii Alternatives - [Zluri](https://www.g2.com/products/zluri/reviews) - 4.6/5.0 (174 reviews) - [Productiv](https://www.g2.com/products/productiv/reviews) - 4.6/5.0 (73 reviews) - [BetterCloud](https://www.g2.com/products/bettercloud/reviews) - 4.4/5.0 (477 reviews)