---
title: Torii Reviews
meta_title: 'Torii Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 318 reviews by the users' company size, role or industry
  to find out how Torii works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 318
  scale: '5'
date_modified: '2026-07-22'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Torii Reviews
**Vendor:** Torii Labs LTD.  
**Category:** [SaaS Management Platforms (SMP)](https://www.g2.com/categories/saas-management-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 318
## About Torii
Torii is security’s SaaS governance copilot, revealing every app and identity—shadow SaaS and AI included—and turning visibility into enforceable control. Security teams eliminate blind spots across their SaaS stack, compress exposure windows, automate access reviews and requests, and close audits on schedule with evidence. With Torii’s always-on agentic AI, you’ll get real-time alerts for new issues, while human-approved fixes ensure no wayward changes.



## Torii Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Torii, making software management straightforward and efficient for their teams. (31 reviews)
- Users greatly value Torii's **seamless application integration** , enhancing workflow efficiency and simplifying software management. (20 reviews)
- Users value the **exceptional automation capabilities** of Torii, greatly reducing manual efforts and saving IT time. (17 reviews)
- Users value Torii for its **centralized management of SaaS applications** , enhancing governance and optimizing license usage efficiently. (14 reviews)
- Users appreciate Torii for its **intuitive setup and seamless integrations** , enhancing SaaS governance and workflow efficiency. (13 reviews)
- Security (12 reviews)
- Shadow IT Discovery (11 reviews)
- Users value the **clear visibility** into SaaS tools, which saves time and streamlines usage and cost management. (11 reviews)
- License Management (10 reviews)
- Users value the **centralized management** of their software subscriptions, making onboarding, offboarding, and data handling effortless. (9 reviews)

**What users dislike:**

- Users find **missing features** in Torii's integrations and onboarding, noting some tools are limited or require higher tiers. (16 reviews)
- Users find **poor reporting** in Torii limits analysis and complicates effective software spending decisions. (7 reviews)
- Users find Torii has **limited features** , with some essential tools only available in higher pricing tiers. (6 reviews)
- Users wish for more **robust integrations** with various tools, finding current options limited compared to competitors. (6 reviews)
- Users find **access control difficult** due to outdated users and complications during offboarding processes. (5 reviews)
- Users highlight **integration issues** with Torii, affecting the overall experience and functionality across multiple accounts and systems. (5 reviews)
- Workflow Limitations (5 reviews)
- Manual Labor Inefficiency (4 reviews)
- UX Improvement (4 reviews)
- Users find the **inaccuracy** in license detection and status indicators frustrating, impacting the onboarding/offboarding experience. (3 reviews)

## Torii Reviews
  ### 1. Great application for Software Usage

**Rating:** 4.5/5.0 stars

**Reviewed by:** James L. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Torii?**

Seeing the different extensions, despite the browser, and applications being used with the company email.  Sometimes people think it's harmless to sign up for software, especially if it's free.  This helps us understand which applications people are using and the risk behind them.

**What do you dislike about Torii?**

There should be more prebuilt connectors with more applications.  Especially the HRIS.  Unless you have ADP or one of the very few HRIS systems, it won't work for you.

**What problems is Torii solving and how is that benefiting you?**

Understanding what applications are being used and our inactive licenses.

  ### 2. Very useful platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahaima C. | Senior Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Torii?**

I love using Torii because I can see our usage for all the softwares we currently have purchased. It eliminates having to talk to any middlemen in other teams. The information is broken out in an easy to locate manner and managing my account is seamless.

**What do you dislike about Torii?**

I love everything about Torii. There are no lags and customer support is responsive.

**What problems is Torii solving and how is that benefiting you?**

Budgeting! It helps keep track of who owns what platform and makes it easy to find our point of contact.

  ### 3. Easy to Use with Great Functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about Torii?**

Easy to use interface and the one stop shop for everything I need

**What do you dislike about Torii?**

I would say the design layout of the apps isn’t my favorite

**What problems is Torii solving and how is that benefiting you?**

It allows me to easily log in to my approved apps as well as find the fast shortcut within the “library”

  ### 4. Helpful software vendor management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about Torii?**

Helpful to reclaim unused licenses, easy for end users to give back unused licenses, good place to store contracts and their AI can read contract details from PDF so you just have to upload it, and very useful to see app owners when you have to reach out but don't know who owns it, easy to connect to your apps and business systems

**What do you dislike about Torii?**

Nothing really, as a end user works really well

**What problems is Torii solving and how is that benefiting you?**

Keeping track of contract, app owners and license usage in one place

  ### 5. Unmatched SaaS Discovery and Automation with Stellar Support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Torii?**

1. Torii automatically discovers all applications being used. It often finds 2-3 times more apps than IT expected.
2. Torii provides a single dashboard to see all SaaS applications, users, usage data, and spending.
3. The no-code workflow automation is a major time saver.
4.  The support team is very responsive

**What do you dislike about Torii?**

1. Accuracy of "Last Used" Data
2. Limited Advanced Reporting
3. Integration Gaps

**What problems is Torii solving and how is that benefiting you?**

Shadow IT detection (primary) and spend management (secondary)

  ### 6. Easy to Use with Great Notifications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Torii?**

Simple to use, good notifications, good content.   It has really made managing access to apps a lot easier.

**What do you dislike about Torii?**

Nothing.  It works great!  No complaints.

**What problems is Torii solving and how is that benefiting you?**

Get approvals to the right approvers quickly.  Get people access to the apps they need quickly.

  ### 7. User friendly UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arashk E. | System Administrator III, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about Torii?**

I love their workflows and the fact that it gives us the ability to automate many tasks.

**What do you dislike about Torii?**

I hope for more integrations for different apps we use

**What problems is Torii solving and how is that benefiting you?**

ON/OFF Boardings and a lot of Slack operations solved by Torii for us.

**Official Response from Lauren Whitehead:**

> Thank you for your review! We value all feedback and use it to make Torii even better. If you have additional ideas or feature requests, we’d love for you to share them through our feedback portal here: https://feedback.toriihq.com/?sortBy=upvotes:desc. Your input is key in helping us continue to grow and improve.

  ### 8. Powerful Automations, But Needs Better Rogue Detection

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Torii?**

Automations that alert to newly found items

**What do you dislike about Torii?**

Repeatedly finding rogue that have been flagged

**What problems is Torii solving and how is that benefiting you?**

Locating items used on network

  ### 9. Solid SaaS management for mid-sized companies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Torii?**

Easy access to license / usage details through SSO / statement upload

**What do you dislike about Torii?**

Key features gated in higher pricing tiers

**What problems is Torii solving and how is that benefiting you?**

Our growing business expanded its tech stack organically, with >200 apps in use across the enterprise Torii gives us a SPoG view of everything, breaks down billing in a way that's understandable on the license level, and lets us track more granularly for spend and compliance.

  ### 10. Make the life easy to keep all the applications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Monica N. | Procurement Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Torii?**

Very simple and easy to use
Help us to detect the apps we dont use anymore or inactive users

**What do you dislike about Torii?**

still in growing mode, not have all the implemetation

**What problems is Torii solving and how is that benefiting you?**

cancel all the app we dont use any more
Detect inactive users or licenses 
Saving a lot of money

  ### 11. Well tailored SaaS Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian L. | Systems Administrator II, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about Torii?**

Simple and easy to use and integrates with lots of IT apps used in workforce.

**What do you dislike about Torii?**

Nothing negative to say about Torii as of yet.

**What problems is Torii solving and how is that benefiting you?**

Onboard and offboarding.

Automating repeated tasks.

SaaS management in a single platform.

  ### 12. its a nice experience using the software for quick result

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about Torii?**

cost savings, security, and efficiency all begin with visibility

**What do you dislike about Torii?**

less publicity in the adequate marketing

**What problems is Torii solving and how is that benefiting you?**

emerging world of AI

  ### 13. Best SMP on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2023

**What do you like best about Torii?**

Comprehensive discovery, robust developer community, cost-saving insights, actions, and recommendations.

**What do you dislike about Torii?**

Nothing as of yet. Great customer experience

**What problems is Torii solving and how is that benefiting you?**

Discovery, cost-savings, automations, unfiying SaaS management

  ### 14. Great tool for tracking SaaS usage and managing offboarding.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Torii?**

Semi-automatic offboarding and responsiveness of the Torii team - you can request features they don't have, and they will (within reason) accommodate you the best they can.

**What do you dislike about Torii?**

Not much negative to say. It could have more automation in place with regards to offboarding specific tools but this list is growing all the time.

**What problems is Torii solving and how is that benefiting you?**

Offboarding is aided by Torii greatly. Also helps in knowing who is using what and how often so we can make decisions on which suppliers to retire, etc.

  ### 15. A powerful SAAS lifecycle tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Torii?**

Ease of use, integrations, workflows and automations

**What do you dislike about Torii?**

Lack of AD Write authorizations, lack of robust categorization of application discovery

**What problems is Torii solving and how is that benefiting you?**

User onboarding and offboarding automations primarily

  ### 16. Torii is a very easy-to-use platform for managing your company's SaaS apps.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Batel A. | Procurement Operations Analyst , Human Resources, Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Torii?**

Management of contract renewals is comfortable and practical (also with the new Zip integration)
The user's offboarding process was well presented and very useful for IT.
Users usage discovery is comprehensive.
They have shown significant progress over the last year.
Customer support was always available and helpful.

**What do you dislike about Torii?**

Torii doesn't fully support multiple accounts in one app (it does in the integration, but in the overview of the app's dashboard or the expenses, it is presented as one piece).
The dashboard isn't customized to the company.
The visibility of NetSuite/Zip users isn't available in the existing integration.
The user onboarding process doesn't exist (like it does for the offboarding)

**What problems is Torii solving and how is that benefiting you?**

Identifying contract renewals in time (before it's too late) and updating the contract automatically from the Zip system 
The contract AI Feature save time to update all the contract info
Keep track of the app's transactions and identify anomalies in the expenses.
Idenefin user's activity on apps.
To Manage the user's offboarding process.

  ### 17. Torii: Streamlining Software Management for Business Success

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian F. | Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Torii?**

Alright, so let's talk about Torii – the software superhero your business needs! 🚀 Seriously, this thing is a game-changer.

First off, imagine all your software subscriptions neatly organized in one place. No more hunting through emails or spreadsheets to figure out what you've got and what you're paying for. Torii's got your back with its super handy central hub. And it's not just about keeping things tidy – Torii's like your personal finance guru for software. It crunches the numbers and gives you the lowdown on what you're actually using and what's just collecting digital dust. That means you can trim the fat and make sure every dollar you spend on software counts.

Plus, using Torii is a breeze. The interface is so user-friendly, you'll be navigating it like a pro in no time. And if you ever get stuck, their support team is like your trusty sidekick, ready to swoop in and save the day =)

**What do you dislike about Torii?**

While Torii is undoubtedly a powerful tool for managing software subscriptions, there are a few areas where it could use some improvement.

Firstly, while the user interface is generally intuitive, there are some features that could be made even more user-friendly. Simplifying certain processes or providing more guidance for first-time users could enhance the overall user experience.

Additionally, while Torii's analytics capabilities are impressive, there is room for expansion in terms of the depth of insights provided. Offering more granular data and customizable reporting options could better cater to the diverse needs of businesses.

**What problems is Torii solving and how is that benefiting you?**

Torii has been helping us with SaaS Ops & Spend management

**Official Response from Lauren Whitehead:**

> Thank you for taking the time to share your experience with Torii! We're excited to hear that our platform is making a difference in your SaaS management journey. Your success drives us to keep innovating and delivering the best tools to help IT teams like yours. If you ever have any ideas or feedback, don’t hesitate to reach out. We're here to ensure you get the most out of Torii!

  ### 18. The most comprehensive SaaS management tool in the market

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ram A. | Director, Global IT & Information Systems, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Torii?**

Torii provides high-level spend management and granular breakdowns that help manage and control SaaS budgets.

**What do you dislike about Torii?**

Torii can improve its User Access Review module to allow periodic reviews.

**What problems is Torii solving and how is that benefiting you?**

Torri helps get the full picture of our SaaS ecosystem, both for the apps we are familiar with and the shadow-IT apps that Torii discovered.
Thanks to Torii's integration with the financial systems, we also get a comparison between the agreement costs and the actual costs of each product.

  ### 19. Torii helps us track and manage all of our software spend in one place!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Torii?**

Torii helps us track and manage all of our software spend in one place. We are able to clearly see duplicate software spend and review user licenses. It also makes offboarding a breeze. Without Torii, managing our tech stack would be an absolute nightmare.
Very easy to integrate to our other systems, and very easy to implement. 
We use this daily to monitor our tech stack.
Customer support has not really been needed so I can't comment on that front.

**What do you dislike about Torii?**

The number of licenses used field is not reliable sometimes.

**What problems is Torii solving and how is that benefiting you?**

Keeping track of all of our SaaS spend in one place, making sure we are not giving out any extra licenses, and catching any duplicate spend. It gives us an overview of our whole tech stack which is very useful for the procurement, finance, and IT teams. Without it, we would definitely have a lot more duplicate spend. It also helps us monitor when an employee starts using a new software, and then it prompts them to fill out some information about it. This is great for making sure everyone is monitored and not using any softwares without approval.

  ### 20. An essential platform to manage software spend

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Torii?**

Torii really helped us manage our upcoming SAAS renewals and optimize our user base as well. Its integration with OKTA and Google SSO is essential to understanding who is using our licenses and identify opportunity to reallocated licenses across the user base.

**What do you dislike about Torii?**

I'm sure its on the roadmap, but Torii reporting can be enhanced. In particular, we would like to see the kind of reporting from Torii which allows us to allocated costs to other departments on a monthly basis - on an accrual basis. This is not as straighforward yet.

**What problems is Torii solving and how is that benefiting you?**

Torii helps us in our renewal process - by being the source of truth for contract, terms and usages
Torii also helps us optimize our SAAS spend - by tracking who is using licensed software and identifing opportunities to re-allocated paid licenses amongst user base.

**Official Response from Lauren Whitehead:**

> Thank you for taking the time to share your experience with Torii! We're excited to hear that our platform is making a difference in your SaaS management journey. Your success drives us to keep innovating and delivering the best tools to help IT teams like yours. If you ever have any ideas or feedback, don’t hesitate to reach out. We're here to ensure you get the most out of Torii!

  ### 21. Very helpful for understanding user information

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kiana A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Torii?**

I love how user-friendly the application is when accessing reports and data. I can easily access the information and download it in the format necessary for my work.  I would highly recommend Torri for that reason.  I find it helpful in my ability to collect data on multiple applications our company uses in operations to determine customer billings correctly.

**What do you dislike about Torii?**

The ability to view historical data for some reports could be helpful. There are no additional dislikes that I can think of. Our team finds torri extremely helpful for our work needs as the data is available on a timely basis.

**What problems is Torii solving and how is that benefiting you?**

Torri helps my team, and I access the information we need for our billing to customers. We are also able to determine how your applications are being used in a given point in time.

  ### 22. Torii Application Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about Torii?**

Cost savings and license management simplified, automation to help provide more efficient solutions

**What do you dislike about Torii?**

Workflow creation is a bit difficult and some applications cannot be automated to what is wanted

**What problems is Torii solving and how is that benefiting you?**

All in one tool to help consolidate information on applications being used by our entire company

  ### 23. Great for granularity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin S. | Helpdesk Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Torii?**

The ease of use as well as clear insight on our software deployment per user makes Torii a great product that allows much better of our company spending per software

**What do you dislike about Torii?**

The program sometimes can load slowly depending on the load. Additionally, the software is not compatible with all of our programs and limits its overall utility.

**What problems is Torii solving and how is that benefiting you?**

We use Tori to track our overall spending per program, per user, and per department. This allows us to provide these both low and high level reports on basis as requested

**Official Response from Lauren Whitehead:**

> Thank you for taking the time to share your experience with Torii! We're excited to hear that our platform is making a difference in your SaaS management journey. Your success drives us to keep innovating and delivering the best tools to help IT teams like yours. If you ever have any ideas or feedback, don’t hesitate to reach out. We're here to ensure you get the most out of Torii!

  ### 24. With Torii, we're proactively managing software access and security keeping our data safer than ever

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohamed S. | Sales Operations Manager, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about Torii?**

I think that best about Torii is its top SaaS management. It's like having a strong microscope for looking at our company's software use close up. Torii's power to follow, run, and make better our SaaS members across our group has changed everything. We've been able to see members we don't use much, make our software neat and easy, and save a lot of money. The automatic features for adding and removing workers save us a lot of time and make sure everything stays safe and correct.

**What do you dislike about Torii?**

Torii could definitely improve its reporting and data analysis. While it provides useful information, expanding what it examines could help IT and finance teams make even better choices about software spending. By growing what it studies to cover detailed usage and complete cost benefit reviews, Torii may substantially increase how helpful it is.

**What problems is Torii solving and how is that benefiting you?**

Torii absolutely changed our SaaS management. We had subscriptions everywhere without tracking. It was wasting money on duplicate/unused tools. Torii ended that. Now one easy platform monitors/controls all subscriptions. It helped identify needed vs redundant spend. We doubled down on genuinely helpful tools. Beyond savings, Torii made us more secure on access. Their onboarding/offboarding ensures ex-employees lack logins to sensitive data and staff have proper permissions. It tightened that up. Overall, Torii whipped our unruly SaaS into shape and gave us control. It saved our sanity.

**Official Response from Lauren Whitehead:**

> Thank you for sharing your experience with Torii. We're glad to hear that our platform has helped you gain better visibility into your company's software use and has resulted in significant cost savings. We appreciate your feedback on the areas where Torii could improve, and we will definitely take your suggestions into consideration for future enhancements.

  ### 25. Torii is a great SaaS Governance tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim S. | Principal Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Torii?**

Offboarding automation is a critical part of our SOC 2 employee lifecycle to meet compliance. 

Data is very clear and presented well.

Great insights into what tools are used across teh organization.

**What do you dislike about Torii?**

I would like to see more integrations.  I will say in the 2 years we have leveraged Torii they have added, and continue to add, new integrtions .

**What problems is Torii solving and how is that benefiting you?**

It is a critial tool for employee lifecycel, espacially the automation of offboarding.

  ### 26. Thumbs up from FP&A

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Torii?**

Can see what softwares are being used throughout the company, how many users we have, and even how many of those licenses are being actively used. Also notifies you of upcoming renewals so you can actively manage out/down underutilized softwares.

**What do you dislike about Torii?**

Can't see active user info for all of our softwares, just the ones Torii seems to have integrations with. When you first implement, getting all your existing contract info into Torii was manual and time consuming.

**What problems is Torii solving and how is that benefiting you?**

Gives us visibility to all the softwares we are paying for, and the ones that are being underutilized. Helps us identify where we can save costs.

**Official Response from Lauren Whitehead:**

> Thank you for taking the time to share your experience with Torii! We're excited to hear that our platform is making a difference in your SaaS management journey. Your success drives us to keep innovating and delivering the best tools to help IT teams like yours. If you ever have any ideas or feedback, don’t hesitate to reach out. We're here to ensure you get the most out of Torii!

  ### 27. Make the life easy for IT team in keeping track of SaaS apps

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankit G. | Principal Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Torii?**

It's easy to use. UI is very simple and organized. Integration setup with most popular SaaS apps is straight forward. Support team is helpful.

**What do you dislike about Torii?**

No many complaints on the platform and it's features, but Custom app integrations can be made easy. For the apps where Built-In support is not available, it's little hard to integrate.

**What problems is Torii solving and how is that benefiting you?**

It makes it easy to keep track of user licenses for different apps. Not having to play with multiple spreadsheets anymore for this purpose. It gives a clear picture on overall license usage and gives recommendations on retracting the unused license. Also provides the ability to de-provision the user directly from the platform.

  ### 28. Good, not great (but also on par)

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about Torii?**

I really appreciate the auto detection of shadow IT use across the organization.

**What do you dislike about Torii?**

As with most business processes, you only get what you put in here. 
Seems like the auto detection of application usage is still not at the true levels - it is way better than being in the dark. 
The rigor related to financials and renewals is very lacking. Or at least we have not implemented it. 
What all these related products are missing in this SaaS management space is grouping and categorization to boldly call out duplicative spend for executive awareness. And getting users to rate the products they are using with value. I think the imbalance of how much organizations spend on applications that employees find difficult and don't get high value is very ironic.

**What problems is Torii solving and how is that benefiting you?**

Auto detection of shadow usage
Off boarding of users

  ### 29. Decent Solution for SaaS Management

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mykhailo K. | Legal Operations & Automation Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Torii?**

I like the interface and how intuitively it is presented; Shadow IT; the ability to manage both contracts and application data in the same place.

**What do you dislike about Torii?**

No ability to create custom analytics; import app or contract owner values from external workflows, including via Torii's AI method.

**What problems is Torii solving and how is that benefiting you?**

I helps identify the tools used and their dynamics.

**Official Response from Lauren Whitehead:**

> Thank you for your review! We value all feedback and use it to make Torii even better. If you have additional ideas or feature requests, we’d love for you to share them through our feedback portal here: https://feedback.toriihq.com/. Your input is key in helping us continue to grow and improve.


  ### 30. Quality, Efficient Support Team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack Z. | Lead System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Torii?**

Torii has been a great product since we implemented it. They are willing to listen to our suggestions, provide efficient support, and offer a product that, while still growing, is already built out very strongly. My company has been thrilled with the Torii product and team since implementation.

**What do you dislike about Torii?**

Torii is still growing, and they do not necessarily have every feature we require. However, their team is always listening to suggestions and willing to support our requests.

**What problems is Torii solving and how is that benefiting you?**

Torii is helping us: 
- Streamline our on-boarding and off-boarding processes
- Manage our licenses inventory for all of our SAAS applications
- improve our overall user management

  ### 31. Torii, get your workflow automation started

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh C. | IT Operations Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2024

**What do you like best about Torii?**

The excellent workflow capabilities and integration with  Netsuite.
Easy to use user interface.

**What do you dislike about Torii?**

The license detection feature is not very reliable.

**What problems is Torii solving and how is that benefiting you?**

Torii solves the manual repetitive tasks for us by enabling us to set integrations and workflows for those processes.
The benefits include efficiency, time saving and process optimization.

**Official Response from Lauren Whitehead:**

> Thank you for taking the time to share your experience with Torii! We're excited to hear that our platform is making a difference in your SaaS management journey. Your success drives us to keep innovating and delivering the best tools to help IT teams like yours. If you ever have any ideas or feedback, don’t hesitate to reach out. We're here to ensure you get the most out of Torii!

  ### 32. It operations manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen A. | Opperation Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Torii?**

System functionality with seeing app discover and price comparison.  Allows us to have a high level view

**What do you dislike about Torii?**

Reporting features and allowing us to customize those per our needs.

**What problems is Torii solving and how is that benefiting you?**

Helping us evaluate the metric and reporting that we need to view

  ### 33. Torii SaaS Management solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Torii?**

One of Torii's standout features is its capability to indicate the frequency of tool usage over the past month. This functionality is invaluable for optimizing license management, allowing us to identify and eliminate unused licenses efficiently, thereby reducing costs. Additionally, Torii's workflows enabled us to detect unusual tool access patterns, which greatly assisted in streamlining our offboarding process.

**What do you dislike about Torii?**

I have no dislikes about Torii. it has consistently met our expectations and needs.

**What problems is Torii solving and how is that benefiting you?**

Having a single source of truth for all SaaS.

**Official Response from Lauren Whitehead:**

> Thank you for taking the time to share your experience with Torii! We're excited to hear that our platform is making a difference in your SaaS management journey. Your success drives us to keep innovating and delivering the best tools to help IT teams like yours. If you ever have any ideas or feedback, don’t hesitate to reach out. We're here to ensure you get the most out of Torii!

  ### 34. Automation software for non-developers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Torii?**

I think that the portal is easy to learn and maneuver.

**What do you dislike about Torii?**

It's not a dislike but I would just like more insight on the integration synch logs.

**What problems is Torii solving and how is that benefiting you?**

It's helping in automate our offboarding process and keeping our small IT Team in compliance.

  ### 35. Torii

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Torii?**

Torii was easy to set up and use for onboarding and offboarding employees. Customer support was accessible and timely whenever any questions arose.

**What do you dislike about Torii?**

Having more detailed categories/departments available for onboarding would allow for better role-specific access.

**What problems is Torii solving and how is that benefiting you?**

Torii is allowing us to have real time feedback on our company's software spend, as well as providing reminders for contract renewal dates to allow us to right-size contracts and capitlize on savings where possible.

**Official Response from Lauren Whitehead:**

> Thank you for taking the time to share your experience with Torii! We're excited to hear that our platform is making a difference in your SaaS management journey. Your success drives us to keep innovating and delivering the best tools to help IT teams like yours. If you ever have any ideas or feedback, don’t hesitate to reach out. We're here to ensure you get the most out of Torii!

  ### 36. The best tool for SaaS management

**Rating:** 5.0/5.0 stars

**Reviewed by:** John M. | Tasks Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about Torii?**

Torii's interface is very nice! It helps to understand the possible worklflows between all the uses we implement in the company. Also, it gives notifications about when licenses need to be reneweed and actual usage time, which helps the IT team to make informed decisions.

**What do you dislike about Torii?**

There are some functions that are not yet in this software. But it's not something that affects us because we made some adjustements to adapt.

**What problems is Torii solving and how is that benefiting you?**

Torii is like our dashboard. It's useful for renewing licenses when necessary, so it's never been an issue. We can identify which software we could stop usign to save money because we discovered new workflows thanks to this software.

**Official Response from Lauren Whitehead:**

> Thank you for taking the time to share your experience with Torii! We're excited to hear that our platform is making a difference in your SaaS management journey. Your success drives us to keep innovating and delivering the best tools to help IT teams like yours. If you ever have any ideas or feedback, don’t hesitate to reach out. We're here to ensure you get the most out of Torii!

  ### 37. Torii SaaS Management solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Torii?**

Creating a single source of truth for all SaaS tools for our business including cost, renewal dates and licenses
Easy integration with Slack for notifications of software renewal dates and license usage including the ability to take actions from Slack! 
Customer support is super fast and very thorough
Easy to implement
Fantastic user interface
This is now a tool we used daily to keep track of our SaaS to uncover shadow IT and keep on track of our software stack

**What do you dislike about Torii?**

The only down side I have found so far when using Torii is that some of the integrations take some time to configure and that some require very specific parameters to be met to allow the integrations.

**What problems is Torii solving and how is that benefiting you?**

Having a single source of truth for all SaaS removing multiple spreadsheets that were tracking our software stack

  ### 38. Torii is an effective software management tool.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Torii?**

Torii is an effective software management tool that simplifies the provisioning of software, tracks usage, manages contracts, and monitors expenses efficiently. Its straightforward approach to displaying software utilization helps organizations ensure they're getting the most out of their investments. The tool's capability to store contracts and track spending in one place makes managing software resources easier. Torii stands out for its practicality and ease of use, making it a valuable asset for any business looking to optimize their software management processes.

**What do you dislike about Torii?**

There is a lot of manual input required to keep the informaiton in Torii accurate.  While I am sure it works really well if you have someone devoted to maintining the information, it is not a tool that you can set and forget.

**What problems is Torii solving and how is that benefiting you?**

It helps us to track usage, store contracts, and understand who the primary owner of a tool is.  It makes it a one-stop shop for our SaaS stack.

  ### 39. Simplifies SAAS management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon F. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about Torii?**

We've been using Torii for more tha 2 years. Torii provides me with a single pane of glass overview of our entire SAAS stack, with effortless discovery thrown in for good measure. It is quick and easy to use. It is helpful in tracking who owns what services in our company and keeping a handle on our entire SAAS stack.

**What do you dislike about Torii?**

Torii have implemented a number of new changes in recent months that have resolved many of the teething issues we experience. There are no major dislikes for me.

**What problems is Torii solving and how is that benefiting you?**

Torii helps us discover shadow IT tools, reign them in and also allows us to accurately manage our approved tools, managing users and licences through their smart integrations. It also let's us assign owners to tools which makes for easier renewal reminders and other conversations.

  ### 40. Extremely helpful vendor and usage data for Finance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Torii?**

As the Director of Finance for my organization, Torii greatly streamlines the information flow with budget owners. There is a ton of information I'm able to gather myself, and it also helps keep it organized for question I have to the PO owners.

**What do you dislike about Torii?**

Consistency of usage by our users. The tool is excellent; however, loading the contracts properly into the Torii has been inconsistent. We are

**What problems is Torii solving and how is that benefiting you?**

Understanding SW expenses — when they will happen, when they might increase, who is using the products, how ramping up our headcount will impact SW spend.

**Official Response from Lauren Whitehead:**

> It's great to hear that Torii is helping you understand software expenses and their impact on your organization. We're committed to continuously improving our platform to better serve your needs.

  ### 41. Transformative capabilities when it comes to SaaS account management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh B. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Torii?**

Torii provides a comprehensive overview of our SaaS accounts, including license counts, inactive users, costs, and a wealth of other valuable data.

**What do you dislike about Torii?**

As a newcomer to Torii, I might not be able to provide insights on what I don't like about it. I guess at this point I had to nitpick I would say I wish there weren't two plans just one plan one price.

**What problems is Torii solving and how is that benefiting you?**

Torii offers a comprehensive view of our SaaS accounts, encompassing details like license counts, inactive users, and costs, along with a plethora of other valuable data. This information helps me identify users who are not utilizing the tools we offer, prompting me to take action by removing unused licenses to reduce costs.

  ### 42. Useful for low-code / no-code IT Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Torii?**

I like that it's useful for onboarding and offboarding workflows, particularly for apps that do not natively support SCIM provisioning with IDPs.

**What do you dislike about Torii?**

I wish it had more workflow trigger options, such as being able to run workflows against the same users multiple times on a recurring schedule (such as for daily full-syncs from HRIS systems) as well as more real-time event triggers for things like Jira ticket creation / approval and user account creation triggers for various systems, as these would be useful for onboarding automation.

**What problems is Torii solving and how is that benefiting you?**

I like that it helps with IT SaaS related automation for things like onboarding and offboarding flows.

  ### 43. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Torii?**

Torii has been a game changer for us especially in automating our onboarding experience. They are always releasing new features which really allows us to optimise our processes.

**What do you dislike about Torii?**

There is very little I dislike about Torii as they are always listening to feedback and addressing definiciences.

**What problems is Torii solving and how is that benefiting you?**

Torii is very good at helping us reduce shadow IT. As we give our end users alot of freedom to explore different products that may improve their processes, Torii allows us to know when this happens so we can be proactive in following up with the process owner. 

The Workflow feature, in my opinion, is one of the best aspects of Torii. Due to the ability to integrate with so many third party apps, it allows IT to automate alot of processes in a low / no code environment. If a third party integration doesn't exist, it still allows the ability to send data to apis which really widens the available processes for automation.

  ### 44. Onboarding/Offboarding streamlined

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about Torii?**

The at-a-glance dashboards and integration with everything needed for onboarding and offboarding workflows.

**What do you dislike about Torii?**

At times, the status indicators aren't accurate and overall, could be more detailed to indicate what part of the onboarding/offboarding process a user is at.

**What problems is Torii solving and how is that benefiting you?**

Cost and frequency-of-use of appliations and onboarding/offboarding workflow. It streamlines these processes and helps me identify opporutunities to optimize.

**Official Response from Lauren Whitehead:**

> Thank you for taking the time to share your experience with Torii! We're excited to hear that our platform is making a difference in your SaaS management journey. Your success drives us to keep innovating and delivering the best tools to help IT teams like yours. If you ever have any ideas or feedback, don’t hesitate to reach out. We're here to ensure you get the most out of Torii!

  ### 45. Torii is a great solution for identifying & managing business application uage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2022

**What do you like best about Torii?**

Torii makes it incredibly easy to identify all the different tools & services used by employees in the business. It highlighted several services IT was unaware employees were using actively and allowed us to secure them using SSO. Torii also highlighted licensing assigned to employees, but they were no longer using. This information allowed IT to reassign those licenses and avoid purchasing more.

**What do you dislike about Torii?**

While Torii can be incredibly useful for the services they support, Torii's usefulness is limited by the information third parties make available over their application's APIs. This sometimes means Torii cannot display information that would be useful, because the information is available to them.

**What problems is Torii solving and how is that benefiting you?**

Torii makes it incredibly easy to identify all the different tools & services used by employees in the business. It highlighted several services IT was unaware employees were using actively and allowed us to secure them using SSO. Torii also highlighted licensing assigned to employees, but they were no longer using. This information allowed IT to reassign those licenses and avoid purchasing more.

  ### 46. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivia S. | Assistant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2024

**What do you like best about Torii?**

Accessible and easy to use
Best user interface

**What do you dislike about Torii?**

Nothinng to be honest
It's really well made tool

**What problems is Torii solving and how is that benefiting you?**

On-boarding automation
Access management

**Official Response from Lauren Whitehead:**

> Thank you for taking the time to share your experience with Torii! We're excited to hear that our platform is making a difference in your SaaS management journey. Your success drives us to keep innovating and delivering the best tools to help IT teams like yours. If you ever have any ideas or feedback, don’t hesitate to reach out. We're here to ensure you get the most out of Torii!

  ### 47. Torii review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Torii?**

Custom fields can be added. Their support is responsive. Sometimes the solution takes time to be given.

**What do you dislike about Torii?**

The expense analysis is not customizable to view the months that I want to review

**What problems is Torii solving and how is that benefiting you?**

Monitoring to an extent the subscriptions

**Official Response from Lauren Whitehead:**

> Thank you for your review! We value all feedback and use it to make Torii even better. If you have additional ideas or feature requests, we’d love for you to share them through our feedback portal here: https://feedback.toriihq.com/. Your input is key in helping us continue to grow and improve.

  ### 48. Its like having an assistant to do all your work for you.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Torii?**

The best part about Torii is the ability to manage all my online applications in one place while creating automations to lessen my workload. They keep on expanding their platform and integrations at a rapid rate and really value input from their customers

**What do you dislike about Torii?**

The lack of Teams integration but from what I have heard they are working on it.

**What problems is Torii solving and how is that benefiting you?**

A big help is with onboarding and offboarding tasks with the addition and deletion of online accounts. As well as help us with cost savings due to license usage

  ### 49. Torii was simple to set up, and immediately see where we can save on licensing across the company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dan B. | Principal Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Torii?**

The connectors are typically very easy to configure, and I love that you can create a link to give to the app admin so they con configure the connector without needing to share API keys etc.

**What do you dislike about Torii?**

I think the workflows need a bit more functionality to really get the most out of them, being branch into different options depending on one of the values in the flow would be really useful, for example if the user in question is in a certain group, then exclude from a notification, etc.

**What problems is Torii solving and how is that benefiting you?**

We're mostly using Torii to identify savings in license management.  We have been really impressed at the level of detail it provides on some apps, like Zoom for example where it will tell us if the user has used specific features and if not then we could reduce their license to a cheaper version.

  ### 50. Easy application access, very user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anni C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Torii?**

A centralised space for application requests and management that allows employees like me to easily get access and permissions for all tools I need for my day to day work. The ease of setting up new tools is amazing and I use the application frequently.

**What do you dislike about Torii?**

Having been an administator for a while, I found it difficult to differentiate between managing other employees applications and my own.

**What problems is Torii solving and how is that benefiting you?**

- Access & permissions for all internally used applications
- Having an overview and transparency on tools being used


## Torii Discussions
  - [What's the easiest way to handle offboarding](https://www.g2.com/discussions/what-s-the-easiest-way-to-handle-offboarding) - 1 comment, 2 upvotes
  - [What is SaaS management software?](https://www.g2.com/discussions/torii-what-is-saas-management-software) - 1 comment
  - [What is Torii extension?](https://www.g2.com/discussions/what-is-torii-extension) - 1 comment
  - [What is Torii SaaS?](https://www.g2.com/discussions/what-is-torii-saas) - 1 comment
  - [What is Torii software?](https://www.g2.com/discussions/what-is-torii-software) - 1 comment

- [View Torii pricing details and edition comparison](https://www.g2.com/products/torii/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+16%3A34%3A20+-0500&secure%5Bsession_id%5D=7f00fdb4-8548-4679-8534-5d3935eeceeb&secure%5Btoken%5D=7aa33d2cb728fa7f1db464ba8adfb264919a0ff6d3977906767f10a3db47e792&format=llm_user)
## Torii Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [Vanta](https://www.g2.com/products/vanta/reviews)
  - [Workato](https://www.g2.com/products/workato/reviews)
  - [Workspace ONE](https://www.g2.com/products/workspace-one/reviews)

## Torii Features
**Tracking**
- Spend Tracking 
- SaaS Utilization Tracking 
- User Sentiment Tracking 

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication

**Functionality**
- Software inventory and lifecycle management
- License entitlement and usage management
- Vendor management and compliance
- Automated end user license provisioning
- Approved app catalogue
- Customized alerts

**App Management**
- App Usage Monitoring
- Custom Workflows
- Shadow IT Discovery
- Self-Service App Store
- Centralized Management Console
- Onboarding & Offboarding Automation

**Agentic AI - Software Asset Management Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Management**
- Contract Management 
- Application Catalog 
- Dashboards and Visualizations 

** Type**
- On-premises solution
- Cloud-solution

**Risk assessment**
- Shadow IT detection
- Software vulnerability assessment
- Redundant software functionality identification

**Security**
- Role-Based Access Control
- Threat Detection Alerts
- Compliance Monitoring

**Insights**
- Recommendations  
- Spend Forecasting and Optimization 
- Peer Benchmarking 
- Reporting

** Reporting**
- Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export

**AI Features**
- Auto-fill Custom App Details
- AI Assistant

**Spend Management**
- Budget Tracking
- Vendor Consolidation Insights
- Renewal Notifications
- AI Contract Parsing
- Cost Allocation
- Renewal Spend Forecasting

**Agentic AI - SaaS Spend Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**Agentic AI - SaaS Management Platforms (SMP)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

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