Torii Reviews & Product Details

Torii has been a game changer since I was an early adopter in 2018. I have been using it in every company since and it transforms how I think and manage IT.

Shadow IT is a real issue and having deep visibility into who is using which SaaS, approved or not, is immeasurably helpful beyond the data Torii provides.

The UI is also intuitive and is great for sharing data cross functionally on soend and usage, especially or with executives Review collected by and hosted on G2.com.

Contract management is still manual for us Review collected by and hosted on G2.com.

Torii has a very streamlined process to hit the ground running and implement high-impact tools in little time.

The implementation team is very invested in making the most out of the tool from week 1. Review collected by and hosted on G2.com.

Torii integrates to many platforms but there are a few that are not yet connected. Hopefully they will include many more in the future and they offer API integration as well. Review collected by and hosted on G2.com.

I use Torii to manage our apps and appreciate having our own tech audit to avoid shadow IT. I find it incredibly useful for getting visibility, as it helps me see who is using Torii, which is super important. I love the recommendations it makes on who should be offboarded to free up space and budget. Torii's intuitive interface and the ability to integrate it with almost everything is amazing. The seamless initial setup experience stood out, as I followed the steps from an email sent by our admin team. Lastly, I love the current webinars and look forward to exploring more capabilities through Claude. Review collected by and hosted on G2.com.

Right now, I think it's the part where it can't integrate with CultureAmp yet, but that's not a biggie. I'd love to have more contracts and licenses features as it's very connected to my role. Maybe there already are, but I haven't discovered it yet. I also love the current webinars; maybe an onboarding for contracts could help me out? Review collected by and hosted on G2.com.

What I like most about Torii is how effectively it centralizes our entire software footprint and replaces manual overhead with smart automation. It has transformed our operations in three major ways.

Great integrations and a seamless UI: The integration ecosystem is extremely strong. Torii connects deeply with our core stack—including our HRMS, identity providers, and finance tools—right out of the box. Data ingestion is automatic and highly reliable, so we always have a real-time, accurate view of users and entitlements without dealing with buggy connections or resorting to manual CSV uploads.

Powerful onboarding and offboarding automation: The lifecycle automation features save our IT team hours of tedious work every week. Building onboarding workflows ensures new hires get the right access immediately, but the platform really shines during offboarding. The moment a team member leaves, Torii automatically and securely revokes access across applications, closing critical security gaps right away.

Comprehensive SaaS and spend management: Torii gives us clear visibility into our software estate and budget. It continuously surfaces shadow IT and untracked apps, and its cost-optimization capabilities use live usage data to help reclaim underutilized licenses automatically. With the inclusion of its AI Management features, we can also track token usage and AI tool spend alongside our traditional SaaS, which helps us understand ROI and avoid surprise auto-renewals. Review collected by and hosted on G2.com.

More integrations or their capabilities would be great! But not a major issue. Review collected by and hosted on G2.com.

Torii gives us a truly comprehensive and real-time view of our entire SaaS landscape, from discovery to usage and spend, so we finally have one reliable source of truth instead of scattered spreadsheets and ad‑hoc reports. The automation and workflows around onboarding, offboarding, license reclamation and access reviews have removed a huge amount of manual work from IT and made our processes far more consistent and secure. Deep integrations with SSO, HR, finance and collaboration tools mean data flows seamlessly, renewals are tracked proactively, and we can have much stronger vendor and budget conversations with Finance. The interface is intuitive, new users ramp up quickly, and the customer success team is very proactive and easy to work with. Review collected by and hosted on G2.com.

There is so much functionality that it can take some time to fully explore everything and decide which dashboards and workflows you want to standardize on for each stakeholder group. Advanced reporting and some very specific use cases may still require custom configuration, but support is responsive and helps close those gaps quickly Review collected by and hosted on G2.com.

I really like how Torii is built, the interface is very responsive and fluid unlike many competitors. The workflows run without issues and there is no lag. I also love that they improve things all the time by adding new features, like the recent addition of the option to copy an action in a workflow, and ongoing improvements to their platform. I also like that they listen to us and try to improve things we point out to them. Review collected by and hosted on G2.com.

Nothing, everything is great!Everything is great; there's nothing wrong! Review collected by and hosted on G2.com.

The deployment is super easy to do and the support is beyond the best. Review collected by and hosted on G2.com.

I dislike the real time integration with Okta and okta groups. It would help with our offboarding performance numbers by using a real time trigger. Review collected by and hosted on G2.com.

Very eazy to manage license usage, expiration dates and cost. This is a killer feature Review collected by and hosted on G2.com.

Sometimes this is a big mess with the actual cost of the software while the integration is in place Review collected by and hosted on G2.com.

The two things I like most about Torii are its shadow-IT visibility and the support from the team. UX/UI is easy too. Review collected by and hosted on G2.com.

Sometimes there are bugs, but the support team is quick to fix them. Lacking a bit of reporting features, but now it is more possible with MCP. Review collected by and hosted on G2.com.

Immediate visibility of applications, usage tracking, consolidation of data from multiple sources. Review collected by and hosted on G2.com.

Some integrations only work with higher tier licenses, adding tags and categories is a bit counter intuitive. Review collected by and hosted on G2.com.