Torii Reviews & Product Details

I basically like everything about Torii. I wish I had more time to build more things with it and use more modules. I also appreciate the updates in the product. Plus, the onboarding was incredibly fast, probably the fastest I've ever experienced. Review collected by and hosted on G2.com.

When syncing data from apps to Torii, it's challenging to retrieve non-standard fields. I'd like the option in any integration to map fields from the app to custom fields in Torii. Review collected by and hosted on G2.com.

I love using Torii for automating workflows at work, especially for tasks like onboarding, offboarding, and syncing with apps like Bamboo, SAP Concur, Salesforce, and Google. The UI of Torii is very user-friendly, making it easy to navigate and find what I need quickly. Additionally, the initial setup was straightforward and easy, and I found the documentation to be good. Review collected by and hosted on G2.com.

I find that it sometimes takes too long to sync different apps like Bamboo, and I also notice that there isn't much detail available on the log level when a workflow fails. Review collected by and hosted on G2.com.

workflows are the most helpful currently. they help automate important changes across our IT platforms. Review collected by and hosted on G2.com.

setting up the access reviews has been confusing and not yet effective for our team. Review collected by and hosted on G2.com.

Torii is designed specifically to be the Single Source of Truth for a company's entire software stack.

The UI is very user-friendly. It has all the integrations we need, and it lets us view contracts and reduce licenses. Review collected by and hosted on G2.com.

i think the price, there is similar tools in lower price Review collected by and hosted on G2.com.

Torii has provided us with an easy-to-use tool which surfaced a simple workflow for us to reign in our contracts across the company. We now have a centralized location where all of the terms and paperwork can live. It is very easy to setup and implement and the users find it easy to use. This has resolved issues we've had where different versions of contractual agreements existed in email with confusing versions/dates appended and our finance team struggled to stay on top of this. Torii ensures that responsible parties are frequently in the tool and maintaining their paperwork. Review collected by and hosted on G2.com.

Torii has quite a few integrations that are useful, but I would like to see more on the cloud and infrastructure security side of things. Other than that, I have not complaints or issues. Review collected by and hosted on G2.com.

It provides a unified platform to manage off-boarding, track shadow IT, review vendor security, and track costs. Review collected by and hosted on G2.com.

There have been times where the API was unable to perform an action, but I have seen the capabilities grow over time. Review collected by and hosted on G2.com.

It gives a good overview of all the tools our team is using and helps keep SaaS costs under control. The renewal tracking is useful, and the setup is pretty straightforward. It’s nice to finally have one place to see usage and licenses instead of chasing data across systems. Review collected by and hosted on G2.com.

I’d like to see more integrations with additional systems and SaaS platforms. User management and tracking could also be improved — sometimes it’s hard to get a full, accurate view of usage or access changes across all apps.

Some workflows feel limited and require manual adjustments to achieve accurate results, especially when dealing with complex user provisioning or license reconciliation. Reporting could be more flexible, and the UI sometimes feels slower when handling large datasets. Overall, it’s a good foundation but not yet a fully mature enterprise-grade solution. Review collected by and hosted on G2.com.

Torii does a decent job at giving visibility into our SaaS stack and helping track renewals and spend. The integration coverage is solid, and setup wasn’t too painful. Review collected by and hosted on G2.com.

The biggest problem is “last used” accuracy. Torii can lean on Okta session data, which is not the same as actual app session or in-app activity. A user can authenticate via Okta without really using the app, or they can use an app without going through Okta every time. That mismatch creates misleading inactivity flags and noisy recommendations. Reporting and customization are ok, but the data quality around usage undermines confidence. Review collected by and hosted on G2.com.

Comprehensive Visibility & Discovery

Torii gives us a truly unified view of our SaaS landscape. It uncovers both managed and unmanaged (shadow) applications, ties usage to identities, and surfaces hidden costs. This level of visibility has been a game-changer for managing software sprawl.

Automation & Workflow Intelligence

The automation features are very effective. Routine tasks—like license reclamation, access reviews, onboarding/offboarding—have become much more reliable and require less manual oversight. Torii’s ability to tie workflows to real usage and spending data adds meaningful context to its actions.

Cost Optimization & Governance

We’ve recovered unused licenses, cut redundant subscriptions, and gained insight into SaaS spend across departments. Torii’s policies and enforcement mechanisms help us reduce waste and maintain more disciplined software procurement.

Ease-of-Use and Onboarding

The interface is intuitive, dashboards are well designed, and getting new team members up to speed is relatively smooth. The feedback from staff outside IT has also been positive—they feel empowered to understand their tools. Review collected by and hosted on G2.com.

Reporting Depth

Some advanced reporting or slicing of data could be better. There are scenarios where more customizable visualization or cross-dimensional reporting would help for executive dashboards.

Integration Coverage

While Torii supports many integrations, there have been occasional third-party tools (especially niche ones) where we had to build some custom bridges. Broadening the out-of-box connectors would strengthen the platform.

Occasional Detection Inaccuracy

In a few cases, license usage or application classification has been mis-attributed, especially for tools with complex bundling. These are rare but require manual adjustment.

That said, none of these are deal-breakers—they’re more “would-be-nice-to-haves” rather than critical gaps. Review collected by and hosted on G2.com.

I like how our Customer Success Manager (CSM) is involved and the easiness of everything with Torii. The interface is beautiful, easy to use, and makes sense, which makes it easy to navigate and understand what's going on. The initial setup of Torii was super easy. Review collected by and hosted on G2.com.

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