--- title: Salesmsg Reviews meta_title: 'Salesmsg Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 430 reviews by the users' company size, role or industry to find out how Salesmsg works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 430 scale: '5' date_modified: '2026-09-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Salesmsg Reviews **Vendor:** Salesmsg **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 430 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Salesmsg Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies. ## Salesmsg Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Salesmsg to be highly **user-friendly and intuitive** , making communication seamless and convenient. (138 reviews) - Users find **easy communication** with Salesmsg beneficial, allowing seamless interaction without disturbing patients during busy times. (71 reviews) - Users value the **easy integration** with HubSpot, enhancing their workflow for sending personalized SMS to customers. (64 reviews) - Users love the **seamless integration** with HubSpot, enhancing communication and lead management effectively. (61 reviews) - Users appreciate the **responsive customer support** of Salesmsg, noting their availability and genuine investment in user success. (55 reviews) - Easy Setup (49 reviews) - Helpful (47 reviews) - CRM Integration (46 reviews) - Communication (44 reviews) - Features (44 reviews) **What users dislike:** - Users wish for **missing features** like dark mode and large image support to enhance their Salesmsg experience. (25 reviews) - Users face **messaging issues** with text delivery and limitations on SMS sending, affecting overall usability and efficiency. (21 reviews) - Users report **sending issues** with Salesmsg, facing blank panels and missing feedback on message delivery and responses. (17 reviews) - Users report **slow loading** in the mobile app, making it hard to efficiently send messages and attachments. (16 reviews) - Users experience **SMS delivery issues** , leading to delays in message visibility and unexpected call notifications. (16 reviews) - Slow Performance (15 reviews) - Delays (13 reviews) - Integration Issues (13 reviews) - Call Issues (12 reviews) - Software Glitches (12 reviews) ## Salesmsg Reviews ### 1. Intuitive UI and Seamless HubSpot Integration That Boosts Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Josh U. | Appointment Setter, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Salesmsg?** Salesmsg is very intuitive, and the UI/UX feels scalable. I always know where to find the features I need, and it’s super easy to navigate. The integration with Hubspot is seamless, which makes it simple to connect records in Hubspot with interactions in Salesmsg. From Salesmsg, I can also quickly jump straight to a contact’s profile in Hubspot. It has made my work fast and efficient. I don't get stuck or confused when trying to pull data across platforms. The pricing is fair, my organisation hasn't had complaints in that regard. You get value for your money. The intuitive nature of the software makes it easy to jump in and start using it the moment you get it. There are helpful tips here and there to make sure you dont' get stuck. The AI infusion helps with oversight, aiding you in areas you may overlook or just consider too cumbersome to do manually. I'm not a heavy user, but it works perfectly for the things I need. **What do you dislike about Salesmsg?** For organisations with multiple simultaneous users, there's the challenge of not knowing who is on a call in real time. A general dashboard that shows agents currently on a call would increase visibility and efficiency in shared calling environments. **What problems is Salesmsg solving and how is that benefiting you?** I only started using Salesmsg recently, about 2 months now, so I can't say I have benefited from any major improvement just yet. But compared to a few dialling and messaging systems I have used in the past in the course of my jobs, Salesmsg is one of the most intuitive and timesaving. The ease with which I can connect records between Salemsg and HubSpot is a major plus for me. I have struggled with that in the past and it's interesting to find a much easier alternative. ### 2. Effortless Customer Communication with Salesmsg **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Technical Support, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 23, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I find Salesmsg incredibly useful for quick and easy communication, allowing me to answer customer questions with ease without needing to place a phone call or email. It's a simple and easy-to-use tool that integrates seamlessly into my daily duties. I appreciate how it's relatively lightweight and doesn't use much computing resources. The notification sounds and emails come through promptly. The setup was zero headache and it's very easy to log in anywhere, plus I can use the app on my mobile device when I'm out of the office. It does exactly what is advertised, and I have no complaints. **What do you dislike about Salesmsg?** I wouldn't mind a dark mode to reduce my eye strain as I am looking at screens all day long. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg lets me quickly communicate with customers from a browser without calls or emails. It's lightweight, saves time, and notifications are prompt. **Official Response from Aida Keene:** > Thank you for the positive feedback! We're happy to hear that Salesmsg is helping you provide quick support to your customers. We'll take note of your request for a dark mode and consider it for future updates. ### 3. AI-Enhanced Salesmsg Transforms Customer Interactions **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Chief Strategy Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 31, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I really like how Salesmsg has integrated AI technology, which is fully embraced and helps us focus real human interactions on higher value leads or prospects. The ease of access and having the built-in AI handle all the basic tier 1 tasks allow for allocation of resources to more critical tasks. The initial setup was fairly easy, and I also appreciate that it is fully integrated with our CRM via API, streamlining our processes. **What do you dislike about Salesmsg?** I need a video tutorial or product demo explaining all the individual features Salesmsg is capable of doing to its maximum. A product or feature-specific demo, instructing a user on how to navigate and set up each of the tools would be really helpful. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg simplifies access and focuses human interaction on higher-tier tasks while AI handles basic ones, improving efficiency for valuable leads. **Official Response from Aida Keene:** > Thanks so much for the kind words! We're thrilled to hear you're enjoying the platform and that our support team has made a great impression. We appreciate your feedback and your support! ### 4. Surplus of valuable features **Rating:** 4.5/5.0 stars **Reviewed by:** Jason C. | Dir of Customer Success, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 31, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** The ability to set up workflows has greatly improved our client communications. This is most helpful when we have an urgent message that needs to get to our clients but not enough human power to drive that within the time constraints. We have leveraged Salesmsg to send mass messaging and leaving auto-voicemails on a large cohort of clients. Extremely valuable in a fast moving company. **What do you dislike about Salesmsg?** I'd like greater resources around workflows. While rather tech-savvy, I was worried about sending a message to the wrong cohort of clients due to ambiguous directions. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg has accelerated our touchpoints with clients for sales, engagement, and routine check-ins. These required phone calls prior which were an inefficient use of time. **Official Response from Aida Keene:** > Thanks for taking the time to provide your feedback Jason. It's fantastic to hear that Salesmsg has helped to increase your team's efficiency and increased customer interaction! While showing if a text has been read isn't available with traditional SMS, I'm happy to share ways to determine if a message bounced due to number blocking. Please see the resource linked below! I'd also love to chat with you more on this, feel free to reach out to me via support@salesmessage.com, or via our live chat support feature. ### 5. Salesmsg’s Intuitive Interface Makes Getting Started Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah G. | Account Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 11, 2026 **What do you like best about Salesmsg?** Salesmsg has an incredibly intuitive interface that requires virtually no learning curve, even team members who aren't particularly tech-savvy were able to get up and running without any training. The platform's layout is thoughtfully organized, making it effortless to navigate between conversations, contacts, and settings without ever feeling lost. **What do you dislike about Salesmsg?** If I had to point to one area for improvement, it would simply be the visual design. The platform is fully functional and gets the job done without any issues, but the overall aesthetic feels a bit dated and could benefit from a modern refresh. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg has streamlined our entire customer communication operation by checking all the right boxes in one platform. The integrations with our existing tools have eliminated the need to jump between systems, keeping our workflow consolidated and our team focused. Performance has been consistently reliable. Messages deliver promptly and the platform handles volume without issue. When we needed support during onboarding, the team was responsive and hands-on rather than just directing us to a help article. On top of that, the AI and automation features have reduced our manual workload significantly by anticipating customer touchpoints and acting on them automatically, making our outreach faster, smarter, and more scalable overall. **Official Response from Thiago Nascimento:** > Thanks for taking the time to leave this review, Hannah! | Glad to hear the platform clicked right away for your team, even without any formal training. That's something we've put a lot of thought into.The UI feedback is fair and honestly something we're aware of. It's on the roadmap and we're working on it. In the meantime, glad the core functionality is doing what it needs to do. Appreciate you sharing the full picture — means a lot to the team. ### 6. Easy-to-Navigate Platform with Regular Updates and Standout Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 18, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** Salesmsg is easy to navigate and continues to improve with regular updates that keep up with current technology. The platform helps streamline communication with customers, making it easier to stay connected. One of the biggest strengths is their customer support. CJ has been very responsive and consistently follows up with me, even when I’m busy managing other responsibilities. That level of attention and support makes a big difference. **What do you dislike about Salesmsg?** I am currently working through setting up automation for contacts, and there have been a few technical challenges along the way. It has taken some time to fully implement the process, especially when integrating and testing automation. However, the support team is actively assisting, which helps move things forward. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps me manage customer communication more efficiently, especially for SMS marketing and outreach. Instead of handling contacts manually, I am working toward automating the process so new contacts can flow directly into the system. This will save time, improve consistency, and help grow my business by keeping customers engaged and informed. **Official Response from Aida Keene:** > Thank you so much for your thoughtful review! We’re glad to hear Salesmsg has been easy to navigate and helpful in streamlining your communication. CJ will especially appreciate the shoutout 😊 We also appreciate your patience while setting up automation - those workflows can take a bit to fine-tune, but we’re here to support you every step of the way. Excited for you to see the full impact once everything is up and running! ### 7. Salesmsg is Easy to Use, and Makes Client Texting Simple, Fast, and Impossible to Miss **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Salesmsg?** I love that I can access it via the deal's profile. It's also so helpful that I get an email every time I get a text message, so I know to respond to the client. It makes sure that a text is never missed. I love that I can text clients. It's so helpful, and they respond so much faster. It's also a clear layout that makes Salesmsg clear, simple and easy to use. **What do you dislike about Salesmsg?** I honestly can’t think of any downsides. It’s been perfect for what I need it for, and it does exactly what I was hoping. **What problems is Salesmsg solving and how is that benefiting you?** It's helping me reach clients in an easy and clear way. Many people don't answer phones or emails, but they'll respond to a quick text. Also, the emails I receive that I got a new message helps that no text is ever missed or responded to too late. Also, the old texting system I used needed me to save the contact info for every client, and it took so much time. Now, I can just text straight out of the client's "Deal" ### 8. Salesmsg Makes Text Campaigns Fast, Personal, and Easy to Manage **Rating:** 5.0/5.0 stars **Reviewed by:** Serena R. | Admissions Recruiter, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 05, 2026 **What do you like best about Salesmsg?** The most helpful part of Salesmsg is being able to reach a large group of people in a short amount of time. Their text campaigns make it easy to draft a few messages and consistently follow up with the people you need to reach. On top of that, if you get a response from someone, you can quickly message that person back individually, which makes the experience feel more personal for both you and them. **What do you dislike about Salesmsg?** When I first started learning Salesmsg, I disliked how tricky it was to understand how the different features worked. I couldn’t figure out how to opt people in and out, or how to use keywords properly. The only way I managed to get it was by testing each feature individually. Later on, though, I realized they have a team that’s easy to contact when you need help. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg is cutting my workload in half, and it runs smoothly. Whenever I get a new prospect, I plug them into one of the campaigns I’ve created, and they start receiving essential information in no time. The campaigns are not only easy to build, but you can also import 100’s of contacts at once and instantly message everyone you need. I recently had to contact almost 400 prospects from an event I hosted. It took me about 10 minutes to upload my prospects and get them added to my text campaign. If they didn’t want to be included, they could easily opt out. And if they ever want to connect again later, they can opt back in. **Official Response from Aida Keene:** > Thanks so much for the awesome review! We're glad to hear Salesmsg is helping you save time and make it easier to reach and follow up with your prospects. We also appreciate the feedback on getting started, and we're always here if you need a hand along the way! ### 9. Streamlined Call Transcription with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Dawson B. | Sales and interviewer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I use Salesmsg for calls and transcription, and it solves the task of having to use multiple platforms to transcribe by simplifying it into one platform. It is time-saving and I value the transcription and summary notes of calls since it allows me to have details written that I would probably miss. The initial setup was very easy. **What do you dislike about Salesmsg?** I notice that from time to time when I have a call that is too long, the recording never processes. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to simplify calls and transcriptions, combining platforms into one. This saves time and ensures I capture details with transcription and summary notes that I might miss. ### 10. Amazing texting service to communicate with our clients and always improving **Rating:** 5.0/5.0 stars **Reviewed by:** Justin P. | COO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 30, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** Templates, the build out of AI knowledge base (building it out now) **What do you dislike about Salesmsg?** The integration with Hubspot seems to be a bit weak. We have to reconnect it every couple of weeks to make sure messages are showing in Hubspot. **What problems is Salesmsg solving and how is that benefiting you?** Texting is a must in communicating with people. The open and response rate is faster as email has become so flooded that people miss things. Often we will even send a text letting the client know to look for an email that we've sent. It is fast and easy and we know our clients are reading texts faster than any other form of communication. **Official Response from Aida Keene:** > Hi Justin, thanks so much for your feedback. We’re elated to hear that you're enjoying all the features Salesmsg has to offer! We offer a simple, and scalable pricing structure, and while the standard for mobile communications is 160 characters, we still send an SMS that exceeds that limit as one text. We can certainly help you find the plan that best suits your needs. If you need any assistance, just reach out to our live chat support team! ### 11. Effortless Communication and Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Louise T. | Customer Service, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 12, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I like how easy Salesmsg is to use, and most people read a text even if they don't answer calls from an 888 number. It's so easy to add people and search, plus people can send pictures of stuff I need to verify. I love the screen setup; everything is nice. The initial setup was very easy. **What do you dislike about Salesmsg?** I like everything about Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** I find that people read texts instead of ignoring calls from unknown numbers. Salesmsg is easy for me to use, allowing me to easily add and search contacts. Plus, I can receive picture verifications. I love the screen setup; everything works great. **Official Response from Aida Keene:** > Thank you for the kind review! We're thrilled to hear Salesmsg has been easy to use, and is helping you get faster responses from your customers. It's great to know everything has been running smoothly for you. We appreciate your support! ### 12. Seamless SMS Integration with HubSpot, Perfect for Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Micah M. | Sales Support Specialist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 30, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I use Salesmsg for sending text blasts for marketing, and I think it's the best service on the market for all of our texting needs. I love the user interface; it's very convenient and its integration with HubSpot is seamless, making it central to our workflows. The integration with HubSpot is excellent for easy lead contact. I also appreciate the two-way texting feature, which allows for back-and-forth communication with clients, and the message templates that make messaging effortless. **What do you dislike about Salesmsg?** It's rare, but I genuinely cannot think of anything bad to say about the service. It's quite amazing. **What problems is Salesmsg solving and how is that benefiting you?** I find Salesmsg makes it easy for me to contact leads and clients, offering a more personal and faster communication method than email. It integrates seamlessly with HubSpot for me and enables two-way texting, smoothing interactions. I also find message templates simplify my client communication. **Official Response from Aida Keene:** > Thanks so much for the great review! We're glad to hear the HubSpot integration and automations are helping make customer communication easier, and saving your team time. Love hearing that setup was quick and easy, too. Thanks for being part of Salesmsg! ### 13. Effortless SMS with Seamless HubSpot Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | General Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I use Salesmsg for SMS texting, and I really like its quick and easy use and alerts. It helps me with quick connections with new and hot leads. I appreciate the connection with HubSpot, and find the SMS capabilities and the organization of the site valuable. The initial setup was very easy, and I believe it offers better overall value compared to Salesforce. **What do you dislike about Salesmsg?** Nothing I would say I currently dislike. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg for quick connection with new and hot leads. It's quick and easy to use with helpful alerts, and I appreciate the SMS capabilities and overall site organization. **Official Response from Aida Keene:** > Thank you so much for the kind words! We're thrilled to hear the platform has been easy to use for your whole team. Regarding message availability - we'd be happy to look into this further for you. To make sure we understand exactly what you're after, feel free to reach out to our live support chat, or email us at support@salesmessage.com, and we'll do our best to help. We're glad Salesmsg makes reaching your members easier! ### 14. Effortlessly Manages Client Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron J. | Medicare Broker, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 16, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I use Salesmsg for work and texting clients. It improves efficiency by keeping things in order and allowing me to customize messages easily. I particularly like how easy it is to use and the AI feature, which helps me write messages faster and make them sound better. The initial setup was very easy, and I am very likely to recommend it to others. **What do you dislike about Salesmsg?** Nothing **What problems is Salesmsg solving and how is that benefiting you?** I find Salesmsg helps with efficiency by keeping things in order and customizing messages. The AI feature speeds up my writing and improves message quality, making it easy for me to use. **Official Response from Aida Keene:** > Thank you for your feedback! We're glad to hear that you find Salesmsg easy to use and that it integrates well with HubSpot. We apologize for any inconvenience caused by the slow loading and sign-in issues - our team is constantly working to improve the app's performance and user experience. ### 15. Salesmsg Makes Mass Texting and Campaigns Simple—with a Super Helpful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 09, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** One of my favorite features of Salesmsg is their text campaigns. You can choose specific dates for each individual message to be sent, so you don’t have to remember to text anyone manually. I used this feature to notify people about an event, and it helped me stay in contact with 50 contacts in the days leading up to the event date. **What do you dislike about Salesmsg?** The more I use it, the less sure I am about what I actually dislike. The only issue I can think of right now is that you get charged for any credits you go over. At first, I didn’t understand why we were getting extra charges, but I hopped on a video call with someone from Salesmsg, and they walked me through the best financial options for our school. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps us solve a time-management problem. There’s only so much time our organization has in a day, and being able to upload contacts and add them to a text plan frees us up for other projects that will advance our school. **Official Response from Aida Keene:** > Thanks so much for the kind words! We’re glad Salesmsg is making your outreach easier and that our team has been helpful along the way. We also understand your feedback on opted-out contacts. While that’s required for compliance, we appreciate you sharing and will keep it in mind as we improve. ### 16. SalesMessage API Makes Workflow Automation with Zapier Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Nawaz S. | Quality Team Lead, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 27, 2026 **What do you like best about Salesmsg?** The feature I use the most in SalesMessage is the API. It allows me to integrate SalesMessage with automation tools like Zapier, which has made it much easier to automate my workflows. **What do you dislike about Salesmsg?** The main thing I dislike about SalesMessage is that it doesn't have built-in email support or email tracking. It focuses only on text messaging, whereas platforms like GoHighLevel let you manage both emails and SMS in one place. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps me automate my workflow. Whenever I receive a lead list from my client, it automatically creates the contacts through my automation. This saves me a lot of time and eliminates repetitive manual tasks. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg has been instrumental in automating your workflow and saving you time. We appreciate your feedback about the lack of built-in email support and tracking, and we will consider this as we continue to enhance our platform. Thank you for sharing your experience with us. ### 17. Salesmsg Makes Patient Outreach Faster and Easier with Templates and Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 28, 2026 **What do you like best about Salesmsg?** Salesmsg allows me to multi task and reach more patients than normally. In my field of work, we have deaf patients and Salesmsg makes it able to connect with them and provide the customer service they deserve. Most people don't answer unfamiliar phone numbers so Salesmsg makes it possible to send a quick text for a faster response. I am able to save templates that I use frequently, making this quick and easy to use. The layout is similar to a cell phone layout. I get notifications when I've received a reply. **What do you dislike about Salesmsg?** I would like to see periodic automatic texts become an option. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg makes it easier for us to reach patients who are deaf, are unable to speak. Sending a text is quicker and easier for both us and the patients. **Official Response from Aida Keene:** > Thanks so much for the awesome review! We love hearing that Salesmsg is helping you connect with your deaf and non-verbal patients so quickly and easily. We'll take note of your suggestion for periodic automatic texts. Thanks for being part of Salesmsg! ### 18. Seamless HubSpot Integration for Efficient Lead Management **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew R. | Senior Business Developer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 23, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential clients while keeping all of the tracking history in our HubSpot CRM. I don't have to manage multiple windows or notifications because everything is linked into the specific customer profile and updated immediately. The initial setup was super easy and quick. **What do you dislike about Salesmsg?** I would really like further integration with Microsoft Teams and the ability to see my teams on call/availability **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps us communicate directly and efficiently with potential clients while keeping all tracking history in our HubSpot CRM, saving me from managing multiple windows or notifications. Everything updates immediately and links to specific customer profiles. **Official Response from Aida Keene:** > Thanks so much for the feedback! We're thrilled to hear that you find the HubSpot integration and communication efficiency beneficial. For a quick and easy way to view your remaining credits - simply click on your Profile in Salesmsg (in the lower left hand corner), and that will show you the number of credits available to use! ### 19. Great for a growing organization **Rating:** 4.5/5.0 stars **Reviewed by:** Cathy C. | Senior Inbound Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 10, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** Segmentation has become even more important, because of AI and the targeted communications people expect. Having the ability to create targeted, timely messaging has been a game changer! **What do you dislike about Salesmsg?** It added a Salesmsg link to all of my contacts on my phone, despite the fact that those contacts were not in the database I was using. Which means I have to delete hundreds of links. Not a deal breaker but super annoying! **What problems is Salesmsg solving and how is that benefiting you?** Communication to my growing church has become much easier! **Official Response from Aida Keene:** > Hi Cathy, thank you for your review! We're so happy that Salesmsg has helped you easily communicate with your members. For segmenting HubSpot contacts, you can always use our 'Sync HubSpot Lists' feature to easily send a Broadcast from Salesmsg to any HubSpot list. Please see below for more on that, and feel free to reach out to our live chat support team if there's anything you need! ### 20. User-Friendly Interface, Needs Link Support **Rating:** 4.5/5.0 stars **Reviewed by:** Michael G. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Salesmsg?** I use Salesmsg to reach out to prospects that have expressed some form of interest. It keeps me organized, and I can separate work from personal a lot easier. I find it user-friendly and like its interface. It's less glitchy than other programs like it. The initial setup was simple. **What do you dislike about Salesmsg?** I can't provide links in the Salesmsg chat. After speaking to a prospect who wants to complete our application, I can't provide our link directly for them to click and complete it. Salesmsg doesn't allow that, so I have to send the link from my personal cell or email it. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to reach out to interested prospects. It keeps me organized and helps in separating work from personal matters easily. ### 21. Effortless Communication on the Go **Rating:** 4.0/5.0 stars **Reviewed by:** Kara L. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Salesmsg?** I really appreciate how easy it is to use the Salesmsg app on my phone. I love the ability to use it while I'm away from my computer. Setting it up for my new company was a breeze, and I use it with HubSpot for my coaching practice and communicating with clients through my CRM. **What do you dislike about Salesmsg?** I've noticed if you miss notifications, and I would like a notification text when any message comes through. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to automate and streamline operations, making it easier to communicate through my CRM. I love the app's ease of use on my phone, allowing me to handle texting and calls independently of my computer. ### 22. Streamlined Salesforce Flows with Seamless SMS Webhooks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 23, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** The Salesforce integration, along with the ability to add Salesmsg SMS webhooks to Salesforce flows, has been really helpful for our team. It allows us to keep both email and SMS together within a single Salesforce flow, which makes the overall process feel much more streamlined and easier to manage. Our basic users also appreciate the features available in the Salesmsg platform for handling incoming and outgoing calls and SMS—especially voicemail drop, scheduled send, merge fields, and broadcasts. **What do you dislike about Salesmsg?** We’d love to see the Salesforce integration built out further. For example, we use Salesmsg SMS webhooks in Flows, but right now I can’t use merge fields in webhook templates unless those fields live on the primary Contact object. Because of that limitation, I have to create workarounds whenever I need to pull in fields from a child object. We’ve also started running into more issues with the Salesforce integration overall. Support seems limited, and it’s holding us back from taking full advantage of webhooks and Salesmsg campaigns. **What problems is Salesmsg solving and how is that benefiting you?** We find the most engagement from leads when we couple emails with a text message. Salesmsg allows us to couple emails with Salesmsg webhooks in our email drip campaign flows. **Official Response from Aida Keene:** > Thank you so much for the thoughtful review! We’re thrilled to hear that combining SMS webhooks with your Salesforce flows is helping you streamline engagement and boost results. We also really appreciate the feedback on merge fields and child objects - that’s incredibly helpful insight for our team as we continue expanding the Salesforce integration. Thanks again for sharing your experience! ### 23. Incredibly Responsive, Knowledgeable, and Professional Team **Rating:** 5.0/5.0 stars **Reviewed by:** Anna C. | Founder & Clinical Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Salesmsg?** The people. Hands down. Every person we've interacted with has been incredibly responsive, knowledgable and professional. The value of SalesMsg is beyond the return on investment. Excellent company. Would purchase again and again. **What do you dislike about Salesmsg?** Sometimes it's difficult to navigate quickly and easily. To change what seem like basic settings, there is a lot of clicking that has to occur. **What problems is Salesmsg solving and how is that benefiting you?** SM is constantly updating their Ai, which is honestly the most valuable asset to any growing company. ### 24. AI-Powered Texting That Boosts Client Engagement with Salesmsg **Rating:** 5.0/5.0 stars **Reviewed by:** Mike C. | Founder, CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Salesmsg?** Salesmsg allows me to use AI to send automated text messages to my clients so improve engagement and customer service. It's worth it for the AI tools because it allows me to be very hands off while text messaging the users via AI Bots. **What do you dislike about Salesmsg?** There is not much I don't like about Salesmsg. It was the one platform that didn't have that many restrictions when it came to text messaging for my business. **What problems is Salesmsg solving and how is that benefiting you?** It allows me to send SMS text messages to my customers letting them know that they receive transactions and also allows me to follow up with my customers to see if they are satisfied with their service with our business. ### 25. User-Friendly and Cost-Effective SMS Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Brad D. | Brand Strategy and Content Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 02, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** Salesmsg is user-friendly and with a short learning curve, which makes it easy to use day to day. The pricing also works for our needs but gives options to scale, especially given how much competition there is in the marketplace. **What do you dislike about Salesmsg?** I'd like to be able to test the email to several internal recipients but not a huge deal.. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg gives us the option to step away from our dependance on Email marketing and speak to the part of our audience that is on the move. **Official Response from Aida Keene:** > Thanks so much for the review! We're glad to hear Salesmsg has been easy to set up and use, while still delivering great value. It's awesome that texting has helped you connect with your customers in a new way beyond email. Thanks for being a part of the Salesmsg community! ### 26. Seamless HubSpot Integrations That Make a Huge Difference **Rating:** 4.5/5.0 stars **Reviewed by:** Jackson E. | Revenue Operations Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 05, 2026 **What do you like best about Salesmsg?** I really like thier seamless integrations with hubspot. Its huge for my team **What do you dislike about Salesmsg?** I also wish it was easier to notify on the clock employees in some way other than them having to physically get on the site, it may exist but I have not seen it **What problems is Salesmsg solving and how is that benefiting you?** We needed a quick and effective way to text people from our CRM, and make solid automations around messaging that verifies the numbers and gets anyone who consented contacted as soon as possible. **Official Response from Aida Keene:** > Thank you for the review! We're so glad the HubSpot integration has been a game-changer for your team, and that Salesmsg is helping you text from your CRM and build solid automations around consent and verification. Thanks for choosing Salesmsg! ### 27. Effortlessly Connect with Patients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 14, 2026 **What do you like best about Salesmsg?** I like being able to communicate with patients through text using Salesmsg. It's nice because they can text me back, let me know they are at an appointment, and tell me when it's a better time to reach them. Also, I haven't had any problems with Salesmsg. Everything works perfectly. The initial setup was easy, and I would rate my likelihood to recommend it as a 10 out of 10. **What do you dislike about Salesmsg?** I like everything 10:10 **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to efficiently reach out to and communicate with patients through text about new orders and follow-ups, which ensures timely communication. ### 28. Efficient Messaging with Room for Analytic Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Virginia M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 16, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I really like the ability of Salesmsg to save common or frequent texts that I use. It saves a lot of time when I can just go to my saved templates for text and pop them in quickly. I also appreciate that I'm able to edit those templates really easily and quickly. That's what I like the most. **What do you dislike about Salesmsg?** Definitely, the analytic portion could definitely be improved. There's not enough of a drill down, and even learning how to pull your own analytics is difficult. I just learned or feel somewhat competent with the process to see how many texts I'm sending a day manually, but that took a good two and a half months to figure out. So I would like to see other details in regard to my activity, such as how many calls have I sent? How many were picked up? How long is it taking me to respond to those calls or those messages? The analytic piece is just real clunky for me. The initial setup would say was fairly easy because I'm not on the rollout team. There was very little training though, and there's very little training that I could even find on Salesmsg. Most of it was really our team lead, you know, poking around and figuring out what the tool could use. But, yeah, the training was, yeah, needs improvement. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to track my messages and know who to follow up with. It solves the issue of retyping common messages by letting me create templates, which is really helpful. **Official Response from Aida Keene:** > Thanks so much for your thoughtful feedback! We’re glad to hear Salesmsg is helping you stay organized, schedule with ease, and keep track of important notes. That said, we hear you on analytics - making reports easier to find and use is important, and we’re always working to improve that experience. In the meantime, our team is happy to help if you ever need guidance! ### 29. Essential for Customer Connection, Almost Perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 14, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I find Salesmsg incredibly accessible because I can open it on any web browser, making it convenient for viewing messages wherever I am. Customers appreciate the ease of texting in for support, avoiding long waits or hold times. Also, the integration with AutoTask, where customer names auto-populate, is quite helpful. Ensuring a strong connection with customers through Salesmsg is crucial for us. **What do you dislike about Salesmsg?** I find the lack of a dark mode disappointing. It would be a preferred feature for a more comfortable user experience during extended use. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg makes it easier for customers to report issues via text, avoiding wait times in queues, enhancing communication and tech support efficiency. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We appreciate your feedback about the lack of a dark mode and can confirm it's a popular Feature Request. Feel free to upvote the dark mode request using the link below, so that you can receive updates on when it's implemented. https://salesmsg.canny.io/feature-requests/p/dark-mode ### 30. Manager Atlanta Cycling - Vinings **Rating:** 5.0/5.0 stars **Reviewed by:** Matt C. | Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 27, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I use Salesmsg to communicate effectively with my customers, co-workers, and potential future customers. It helps me clean up my vocabulary to make clear sentences and communication. I appreciate the options for recommending communication, and the 'more friendly' option is my preferred choice when adjusting messages to customers. The initial setup was easy for both myself and my employees, and it's been our go-to solution since we started using it a couple of years ago. **What do you dislike about Salesmsg?** Sometimes the videos don't come through the system clearly to see or hear problems. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to communicate with my customers and colleagues. It helps me clean up my vocabulary for clearer communication. **Official Response from Aida Keene:** > Thanks so much for sharing your positive experience with Salesmsg! We're glad to hear that Salesmsg made communication clear and easy for your team. We understand the importance of being able to upload media and attach Sale Sheets, and we'll take your feedback into account for future improvements. ### 31. Effortless Communication, Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Megan G. | Co-Founder, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 31, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I like Salesmsg because it’s easy to use, straightforward, and works well for my needs. It lets me communicate quickly and provides a fast, simple, and effective way to share important information that can sometimes get lost in emails or when people don’t answer their phones. **What do you dislike about Salesmsg?** It might be nice to have the option to add emojis or GIFs—kind of a silly thing, I know, but it would still be fun. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg provides quick, fast, easy, and simple communication, effectively getting in touch with important information that might get lost in emails or because people do not answer their phones. **Official Response from Aida Keene:** > Thanks so much for the review! We're happy to hear Salesmsg has helped make communication faster and more effective. We also wanted to mention that Salesmsg supports both inbound and outbound calling, along with features like IVR, call distribution, and more. Feel free to explore our calling features to see what's available! https://help.salesmessage.com/en/collections/3093112-calling ### 32. Transforms Mass Outreach with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Salesmsg?** I really like how easy it is to use the SMS feature on Salesmsg, and I can still dial directly. It’s nice to have lead profiles pop up with every message, showing their phone number, email, and a little more info. This makes it easy for me to copy and paste for emails or use their phone number in my standard dialer. The initial setup of Salesmsg was very easy too. **What do you dislike about Salesmsg?** I think it's annoying that when I'm typing a message, I can't just hit 'enter' to send (on computer). I have to manually click the send button. Well, it would also be nice to have an easier way to see all my unread or unanswered inbound messages ONLY, and to be able to easier delete chats. Since I only use it for mass outreach, there's a lot of responses that I miss. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg lets me contact hundreds of leads at once and connect with ones that might have been marked as lost. **Official Response from Aida Keene:** > 🌟 Thank you for the 5-star review! We're so happy to hear the SMS feature, dialer, and lead profiles have made your outreach easier. Good news on the sending front - you can use ⌘ + Enter (or Ctrl + Enter on Windows) and your message will send right away. We designed it this way so a plain 'enter' gives you a line break, which helps make sure messages don't send before you're ready. And great news for keeping track of responses - we actually have an 'Unread' filter that shows only conversations you haven't read yet, which should make it much easier to catch those inbound replies! You can find more details here: https://help.salesmessage.com/en/articles/3341959-inbox-filters Thanks for choosing Salesmsg! ### 33. SalesMsg Essential for Hubspot Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Mark J. | Sales, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Salesmsg?** I use Salesmsg integrated with Hubspot to send individual text. It is the best I have found and used. **What do you dislike about Salesmsg?** I wish it had better tracking of opens and I wish it was easier to have various templates I could choose for each text **What problems is Salesmsg solving and how is that benefiting you?** I deal with small business people. They don't always get their email but they do their texts. ### 34. Amazing and Efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo A. | Business Development Representative, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 08, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** Very easy to use and convenient as well. **What do you dislike about Salesmsg?** No suggestions on anything to improve, it is very efficient **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helped me overcome the barrier of not being able to reach clients at certain times, and it helped me receive more responses. Performance has been improved due to the amount of responses received through Salesmsg, **Official Response from Aida Keene:** > Thank you for the awesome review Ricardo! Love hearing that you've been able to reach and connect with more clients using Salesmsg! If you need assistance with sending longer messages, or have any questions in general - just reach out to our LIVE chat support team. Additionally, if you have any feature requests, let us know! ### 35. All Contacts at Your Fingertips with Easy Search and Filtering **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Salesmsg?** Having all the contacts in front of me while being easily accessible, whether it's finding a single customer or filtering for that certain group of folks. The ease of the menu system is key. **What do you dislike about Salesmsg?** The time it takes to transition from one customer to the next while following up on my contacts could be improved. I’d like a more streamlined way to move between customers so the process is faster and smoother. **What problems is Salesmsg solving and how is that benefiting you?** It's easier to keep track of all the messages and contacts because it's conveniently located in one spot. ### 36. Streamlined Lead Management, Effortless CRM Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 26, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I use Salesmsg as an inbound chatbot for Business Development at my company. It really helps us stay organized with our inbound lead flow. I like its ease of use and find the integration with our CRM super valuable. You just get someone's info from Salesmsg and then it creates the lead, which saves so much time. **What do you dislike about Salesmsg?** I dislike nothing about Salesmsg. It's easy to use and helps my team perform, and we've booked a lot of meetings with them. We get great ROI for what we pay. They helped us out with onboarding and their AI is very powerful. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg as an inbound chatbot which helps us stay organized with inbound lead flow. Its integration with our CRM is valuable, allowing us to create leads effortlessly, saving time. **Official Response from Aida Keene:** > Thanks so much for the kind review! We’re really glad to hear Salesmsg is helping your team stay organized and making lead management easier. Love hearing that the CRM integration is saving your team time, too. Thanks again for being part of Salesmsg! ### 37. Salesmgs a good app for Insurance Agents. **Rating:** 4.5/5.0 stars **Reviewed by:** Duaine O. | President, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 20, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** Very easy to use with a lot of nice features. Including texting, video integration with Dubb Video, and the ability to attach files and use emojis. **What do you dislike about Salesmsg?** No problems were encountered so far and all works well **What problems is Salesmsg solving and how is that benefiting you?** Communicating with clients using text, video and attachments. **Official Response from Aida Keene:** > Thanks so much for taking the time to provide your feedback Duaine! So glad to hear your enjoying our SMS features! If there's anything you do need, or have a question on, please don't hesitate to reach out to our LIVE chat support team. ### 38. High Functionality with the Features I Need and Strong HubSpot Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas F. | SDir of Enrollment Growth, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Salesmsg?** Functionality is high, it has all the features I need, good integration with HubSpot. Very good value. I think it's a deal **What do you dislike about Salesmsg?** The native user interface could be a bit less clunky **What problems is Salesmsg solving and how is that benefiting you?** It solves 2-way SMS through HubSpot, it collects docs, connects phone and SMS, mass text is good too ### 39. Effortless Client Communication, Perfect for Team Coordination **Rating:** 5.0/5.0 stars **Reviewed by:** Sébastien B. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Salesmsg?** I really enjoy everything about Salesmsg; it's amazing. I love being able to have my manager on our conversations, so if we're not here, someone can still answer. I also appreciate being able to have all my clients on the same platform. The initial setup was really easy. **What do you dislike about Salesmsg?** I have issues with sending pictures. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to keep my manager on our conversations, ensuring someone can answer if we're not available, and to have all clients on the same platform. ### 40. Efficient Texting with Room for Speed Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 01, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I like using Salesmsg to send new leads text messages via HubSpot because we get a much better response as most clients do not listen to their voicemails. The template is an awesome feature that is very efficient and fast. Also, the initial setup is very user-friendly. **What do you dislike about Salesmsg?** I find it sometimes very slow and it just needs to upload faster. **What problems is Salesmsg solving and how is that benefiting you?** I find Salesmsg improves my lead response rates by using text messages, as most clients don't listen to voicemails. The template feature is awesome and makes the process very efficient and fast. **Official Response from Aida Keene:** > 🌟 Thank you for the 5-star review! We’re glad to hear Salesmsg is helping you connect with clients more efficiently and save time with features like pre-typed messages. We also appreciate your note about occasional slowness - our team is always working to improve performance, and your feedback helps us continue to make things better! ### 41. SalesMsg is a game changer when it comes to SMS communications **Rating:** 4.5/5.0 stars **Reviewed by:** Roman W. | Head of Customer Experience, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 07, 2026 **What do you like best about Salesmsg?** The active and focused integration with HubSpot. Always exciting to see them post about their newest updates. **What do you dislike about Salesmsg?** We use installation contractors and having a "group" login is really tedious. Wish there was a better way to add users to an inbox for these purposes. Sometimes the specific individual contractors change but the company retains the inbox and login. **What problems is Salesmsg solving and how is that benefiting you?** Customer communications and reminders. The interface helps me see what issues are being responded to or not by my team across inboxes. It's integration with HubSpot helps to track all the communications cleanly. **Official Response from Aida Keene:** > Thanks so much for the review! We’re glad to hear the HubSpot integration and ongoing updates have been a great fit for your team. We also appreciate the feedback around contractor logins. It sounds like our “Keep Seat” option may help with your workflow - it lets you remove a member while keeping the paid seat available, so you can quickly swap in new contractors without extra charges or rebuilding access each time. Learn more about that here: https://help.salesmessage.com/en/articles/3596464-how-to-add-and-remove-members Thanks again for being part of Salesmsg! ### 42. Scheduling, Group Messaging, and Smart Call-to-Text Replies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Salesmsg?** I love that I can schedule meetings. I also like the ability to send group messages. I like the feature of responding to a missed voice call with a text. **What do you dislike about Salesmsg?** I wish I could emoji react to a message instead of that being another message. **What problems is Salesmsg solving and how is that benefiting you?** I don't have a good answer here. I don't like that calandly is no longer available on the desktop version. So, instead of solving something it made it worse this change. ### 43. Effortless HubSpot Integration, Clunky Menus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 28, 2026 **What do you like best about Salesmsg?** I really like how Salesmsg integrates so smoothly with HubSpot. It allows all my teams to have their own inboxes, which helps keep our messaging straight and separate. Using Salesmsg makes it easy to broadcast messages and create workflows by porting lists from HubSpot. I also find it more user-friendly compared to HubSpot's texting, making it a better experience for multiple users. The setup experience was incredible too, as someone from Salesmsg met with me via Zoom to get everything set up efficiently, which was a great start. **What do you dislike about Salesmsg?** I tend to think the menus and the options are a little clunky, and I have a hard time finding where I need to go. I can figure it out, but it takes some time, and it's not as smooth or easy as I want it to be. There's always lots of messages over there. We're getting a lot of updates or advertisements or add-ons, which can be a little distracting when I just wanna talk to an AI and answer my question or give me help. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg works well with HubSpot, allowing me to send broadcast messages, create workflows, and keep team messaging organized. Each team has its own inbox, and lists are easily ported over for broadcasting. **Official Response from Aida Keene:** > Thanks so much for the thoughtful review! We’re glad to hear the HubSpot integration, team inboxes, and broadcast messaging have been a great fit for your workflow, and that our onboarding team helped make setup smooth from the start. We also appreciate the feedback around navigation and in-app messaging. We’re always working to make the experience cleaner and easier to use. Thanks again for being part of Salesmsg! ### 44. Effortless Messaging with Privacy **Rating:** 5.0/5.0 stars **Reviewed by:** Robin B. | support, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 30, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** I like how Salesmsg saves messages and allows me to switch between numbers with just a click. It's really helpful for managing different regions and keeping people separated, making it nice and easy to avoid confusion. I also appreciate being able to message people without giving out my personal number or information, which is a big plus. The setup is easy too. **What do you dislike about Salesmsg?** it sometimes freezes and sometimes i don’t see messages unless refresh **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to message people without giving my personal number. It keeps my messages organized, letting me switch between numbers easily, which helps with managing contacts across different regions. **Official Response from Aida Keene:** > Thanks for the kind review! We're glad to hear Salesmsg helps keep your conversations organized, and makes it easy to manage multiple numbers without sharing your personal information. We also appreciate the feedback about occasional freezing and will be sure to pass it along to our team. Thanks for being part of Salesmsg! ### 45. Easy Texting and Calling with Reliable Chat History **Rating:** 5.0/5.0 stars **Reviewed by:** Todd B. | Sales Representative, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 28, 2026 **What do you like best about Salesmsg?** It doesn’t delete chats, so I can always find a conversation even if it’s weeks old. Texting is a breeze, and calling people has never been easier. **What do you dislike about Salesmsg?** It records all conversations, and I’d like the option to turn that off. **What problems is Salesmsg solving and how is that benefiting you?** Having a work-only number is great because I know it’s a client calling me, not some random spammer. I also love how easy it is to send texts from the web. **Official Response from Aida Keene:** > 🌟 Thanks so much for the 5 star review! We're thrilled that having a separate work number makes it easy to know when a client is calling, and that our web texting and reliable chat history are making your life easier. Regarding Call Recording, if it's not set at your organization level by an Admin, you can absolutely turn it off on a personal level. Here's more on that: https://help.salesmessage.com/en/articles/14896282-call-recording ### 46. Flawless Client Management and Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Kyra B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 06, 2026 **What do you like best about Salesmsg?** I really like how Salesmsg helps me keep everything organized and my clients all in order. I enjoy being able to keep all of my clients in specific columns with easy access, and I find the ability to call and text very useful. Honestly, I love everything about it. The initial setup was very smooth and easy, with no problems at all. **What do you dislike about Salesmsg?** Maybe being notified when you get a text message through Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps me keep everything organized and my clients in order with easy access. I can manage all my clients in specific columns, and the call and text feature is handy. **Official Response from Aida Keene:** > Thanks so much for the kind words! We're thrilled to hear Salesmsg has helped keep your client communication organized and easy to manage. It's great to know setup was smooth. Here's more information on how to get desktop browser notifications: https://help.salesmessage.com/en/articles/3193523-how-to-get-desktop-browser-notifications. For more assistance, reach out to a support agent via live chat, or by emailing support@salesmessage.com. ### 47. Easy to Use with Smooth HubSpot Integration **Rating:** 4.5/5.0 stars **Reviewed by:** John-Reed M. | President, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Salesmsg?** Integration with HubSpot and ease of use. **What do you dislike about Salesmsg?** I wish the integration was a little more embedded into core HubSpot functionality vs it being a widget I can access from HubSpot. **What problems is Salesmsg solving and how is that benefiting you?** Automation of text messaging into our HubSpot Workflows at a reasonable price. **Official Response from Aida Keene:** > We really appreciate you taking the time to review us! We're so glad to hear the HubSpot integration and ease of use have been working well for you, especially with automating texts into your workflows. We also appreciate the feedback on making the integration feel more embedded within HubSpot, and I'll be sure to share it with our product team as we continue to improve. Thanks for choosing Salesmsg! ### 48. Salesmsg Makes Patient Communication So Much Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Louise T. | Custumer Service, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 28, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Salesmsg?** So much easier to communicate with patients. **What do you dislike about Salesmsg?** I don't have any dislikes. Salesmsg has helped me so much. **What problems is Salesmsg solving and how is that benefiting you?** I haven't had any problems. It always works fast. **Official Response from Aida Keene:** > Thank you for the kind review Louise! We're so happy to hear that Salesmsg has made communicating with your patients easier, and that it's been working reliably for you. ### 49. Text Customers from Your Desktop—Salesmsg Keeps Work Separate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 11, 2026 **What do you like best about Salesmsg?** Salesmsg gives me the ability to text my customers right from my desktop, and from my work #. I don't really want work connected to my personal device, so this platform is great for that! **What do you dislike about Salesmsg?** Sometimes it can be a little tricky to make sure Salesmsg contacts link property to our CRM (hubspot). You just need to keep an eye on all of your contact's records and avoid duplicates in Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** It's one of the best ways to touch base with a client or follow up with an open deal. Texting catches folks easier than a call most times. **Official Response from Aida Keene:** > Thank you for the thoughtful review! We're glad Salesmsg helps you keep work and personal communication separate while making it easy to connect with customers from your desktop. We also appreciate the feedback on contact syncing with HubSpot and duplicate records, it's valuable insight for our team. ### 50. Scheduling Messages and Easy Access to Every Phone Number **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Salesmsg?** I like best the feature for scheduling messages and the feature for viewing my direct report's inboxes. I also like that every phone number I need is readily available. **What do you dislike about Salesmsg?** I dislike that sometimes I have to reload the page for it to load properly. **What problems is Salesmsg solving and how is that benefiting you?** It's solving my problem of communicating across timezones. I benefit from being able to schedule messages in the receiver's timezone/ ## Salesmsg Discussions - [Does Salesmsg have a mobile app?](https://www.g2.com/discussions/does-salesmsg-have-a-mobile-app) - 5 comments, 1 upvote - [Does Salesmsg integrate with HubSpot?](https://www.g2.com/discussions/does-salesmsg-integrate-with-hubspot) - 3 comments, 1 upvote - [View Salesmsg pricing details and edition comparison](https://www.g2.com/products/salesmsg/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-18+05%3A22%3A14+-0500&secure%5Bsession_id%5D=19842620-06c0-4a7e-948d-1c2507a96912&secure%5Btoken%5D=72a07dd12ba345c1ae11e458299dc6581a02aa5db191b15ca0a4bc1f4e0c2b55&format=llm_user) ## Salesmsg Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Channels** - Voice - Social - Live Chat - Mobile SMS - Email **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Google Workspace Communication Tools** - Cross-system Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Analysis** - Application Attribution - Campaign Analysis - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Real-Time Notifications - Real-time Consumer-facing Chat **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Design** - Communications Strategy Development - Personalization - Inbound Identification - Regulatory Compliance - Batch Communications - Multi-Channel Communication - On-Demand Communications - Interactive Content **Analytics** - Trends - Performance Tracking - Email Tracking **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Feedback Management - Customizability - Multi-Channel Management - Communication Management - Workflow Management - Email Management - Knowledge Base Management **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Campaigns** - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts ** Internal Use** - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Customer Database - Customizable Branding - Call Recording - Autoresponders - IVR - Email Management - Template Management - SMS Messaging - Surveys & Feedback - Content Management - Knowledge Base Management - Compliance Management - Multi-Language - Interaction Tracking - Third-Party Integrations - Social Media Integration - Workflow Management - Customer History - Activity Dashboard - AI Copilot - Video Support - CRM - Inbox Management - API - Alerts/Notifications - Feedback Management - Reporting & Statistics - Collaboration Tools - Activity Tracking **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Engagement** - Coupons and Promotions - Social Promotion **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Sales Analysis** - ROI Forecasting - Sales Forecasting **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Content Generation** - Creativity - Content Accuracy **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **AI - RCS Business Messaging** - AI **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls **Additional Functionality** - Autoresponders - Configurable Workflow - Natural Language Processing - Customizable Branding - Sentiment Analysis - Real-Time Analytics - Pre-Configured Bot - Activity Dashboard - Live Chat - Real-Time Monitoring - Code-free Development - Reporting & Statistics - Speech Recognition - Drag & Drop - Reporting/Analytics - Generative AI - Customer Service Analytics - Chatbot - Intent Recognition - Lead Capture - Multi-Channel Communication - Search/Filter - Visual Analytics - AI Copilot - Chat/Messaging - CRM - Chat Transcript - Performance Metrics - Contextual Guidance - Natural Language Search - Monitoring - Speech Synthesis - Real-Time Notifications - Customer Database - API - For Developers - Customer Segmentation - Alerts/Escalation - Engagement Tracking ## Top Salesmsg Alternatives - [Textline](https://www.g2.com/products/textline/reviews) - 4.7/5.0 (382 reviews) - [Heymarket](https://www.g2.com/products/heymarket/reviews) - 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