# Profi Reviews **Vendor:** Profi **Category:** [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling) **Average Rating:** 4.7/5.0 **Total Reviews:** 74 ## About Profi Profi is an all-in-one operating platform for professional service providers incl. coaches, consultants, trainers, therapists, and others. Built for professional service providers, Profi helps you easily streamline all operations and grow your business more efficiently. Trusted by 1000+ professionals, Profi allows you to: - Save 140 hours per year by automating busywork - Easily impress clients by providing a differentiating experience - Expand your business offerings You can use Profi as a solo provider, as a team of professionals, or as a business. Common use cases: - Schedule 1:1 and group coaching sessions with clients - Run sessions through built-in video conferencing tool or Zoom - Create and sell courses/programs - Track your clients' progress and engage them with forms - Charge membership or subscription fees - Get paid for sessions and other services through a unified billing system ## Profi Pros & Cons **What users like:** - Users find Profi to be **very easy to use** , appreciating its simplicity and efficient support during onboarding. (6 reviews) - Users rave about the **amazing customer support** from Profi's team, enhancing their onboarding and overall experience. (5 reviews) - Users love the **user-friendly design and excellent support** from Profi, making onboarding and usage seamless. (5 reviews) - Users value the **all-in-one solution** of Profi, streamlining management and enhancing collaboration through a unified platform. (4 reviews) - Users love the **intuitive design** of Profi, finding it easy to integrate coaching programs and manage tasks effectively. (4 reviews) - Client Management (3 reviews) - Communication (3 reviews) - Comprehensive Features (3 reviews) - Customization (3 reviews) - Implementation Ease (3 reviews) **What users dislike:** - Users find the **limited features** of Profi lack customization and event management, affecting overall usability. (2 reviews) - Users find the lack of **telephone support** challenging, relying primarily on email for assistance. (1 reviews) - Users desire more **customization options** for branding and functionality to enhance their experience with Profi. (1 reviews) - Users find the **lack of ability to re-order questions** in assessments frustrating, though support indicates it may be addressed soon. (1 reviews) - Users desire more **customization options** in branding and profile links to enhance their Profi experience. (1 reviews) - Limited Templates (1 reviews) - Users find the **missing features** , such as re-ordering questions, frustrating and confusing during their experience with Profi. (1 reviews) - Poor Customer Support (1 reviews) - Video Conferencing Issues (1 reviews) ## Profi Reviews ### 1. Scheduling & Software upgrades, Customer Support/Onboarding team **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa A. | Customer Service & Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Profi?** The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages and how many calls they have left. The onboarding support team is amazing! Andrew Mind & Britton Ertman have been a breath of fresh air to work with during this onboarding process and during the updates. Highly recommend this software to anyone looking to integration a coaching platform with their business that is secure, easy to use, and HIPPA compliant. **What do you dislike about Profi?** Obviously with any software, upgrades take implementation time. However, with the recently upgrades this was minimal. Some of our members haven't used the platform as of yet, so it's not as frequently used as I would like. But our progress is continuing at a good pace. **What problems is Profi solving and how is that benefiting you?** our previous coaching platform was a custom build, so it was difficult to maintain as it was a combination of 6 different softwares to create one space. This platform is all in one and the maintenance of it is taken over by the team at Profi.io rather than out Tech Team having to maintain and problem solve any tech issues. ### 2. Abondoning early supporters. **Rating:** 0.0/5.0 stars **Reviewed by:** Atley J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Profi?** They are abondoning their earliest supporters after selling the comoany **What do you dislike about Profi?** The fact they are abondoning early users says it all. **What problems is Profi solving and how is that benefiting you?** N/A ### 3. Cleanest, easiest to use coaching software I've tried. **Rating:** 5.0/5.0 stars **Reviewed by:** adam v. | Jungian Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Profi?** Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. From creating dynamic courses which combine written content with class time to group coaching to individual sessions on the fly. Plus, the whole thing is hippa compliant. I'm surprised there are coaches out there who are willing to let their clients info float around on Kajabi. **What do you dislike about Profi?** I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the software feels so clean and trustworthy that I don't mind too much. It would be super cool if they had an events feature for when I take my groups out on excurions, but theres event bright for that.. **What problems is Profi solving and how is that benefiting you?** Its an all in one solution that does 95% of what i need with nothing extra. Its clean and intuitive and modern. ### 4. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie Scott C. | Health and Wellness Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2025 **What do you like best about Profi?** Profi has been very easy to use and their support team has been amazing. They are very quick to respond. I like the automoations with forms and the simplicity of the design. **What do you dislike about Profi?** Nothing so far, although I am a new user. **What problems is Profi solving and how is that benefiting you?** It has really made scheduling a breeze. Clients can share the link with others, which also helps. I like that I can link my Profi to my website, also. For health and wellness coaching, HIPAA compliance is necessary. ### 5. A simple, user friendly experience that provides all the tools we and our clients need in one place! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany T. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Profi?** Our dedicated success partners and the relationship we've built is probably our #1. And we love the "programs" we can build on the platform, which make our cohorts more seamless and gives our clients a "path" they can follow from start to finish. **What do you dislike about Profi?** Our biggest issue has been the calendar, however, Profi has made many improvements here. We use Zoom and sometimes have issues with external syncing. When setting up "payments", we cannot offer discounts for particular clients. I think overall just making things more customizable per client within a "program". We understanding the team is working on making this possible! **What problems is Profi solving and how is that benefiting you?** Prior to Profi, we had a lot of different platforms we were using for our courses, which was not ideal for our clients. We really needed an all-in-one platform where everything could live in one place. Once we found Profi, we realized we were able to provide our clients with a seamless experience from start to finish in our public/private courses. Whether just a short coaching session, an 8-day course, or a 6-month program... Our clients only have to go to one place for everything! From a landing page where they learn about our course(s)/coaching offers, to making payments, to scheduling sessions on the calendar, to viewing all course materials, uploading assignments, etc.. If we're ever stuck, our success partners are there to help and guide us along the way. Very personal, one on one experience that is so valuable! ### 6. Profi a wonderful company to work with **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Profi?** They spend time helping you understand what their software does as well as listening to your needs in making future improvements. **What do you dislike about Profi?** One area that can be a struggle is they don't have telephone support so everything is email although they'll hop onto a Zoom call really fast if you need it. **What problems is Profi solving and how is that benefiting you?** Them at the need to be able to create and track online courses better in the same system that we do the video courses. ### 7. An AMAZING System for Coaches & Practitioners!! **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Profi?** I love that it is an all in one solution and allows me to downsize the number of tools required. Eliminating costs for services such as Zoom, Calendly, Slack, and more. As a solo-practitioner I am able to run my practice almost entirely through Profi! Thank you so much for creating an powerful system!!! Customer support is easy to reach and quick to respond. :) **What do you dislike about Profi?** Over all there is not much to dislike about Profi! If I were to find fault with anything I would say that being able to select which modules are displayed on the public page would be wonderful - I have some programs that contain more than 10 so I am combining modules so the page doesn't seem to go on and on. :) **What problems is Profi solving and how is that benefiting you?** The biggest problem Profi is solving for me is having 90% of my practice in one system. I am saving not only on my expenses but also my time. Having more free time as I am not jumping around to several systems! Thank you Profi for making my practice run so much smoother!! ### 8. A CRM for coaches that *actually* works **Rating:** 4.0/5.0 stars **Reviewed by:** Louis M. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Profi?** Profi feels like it was designed from the ground up with coaches in mind. Every little feature that I've been waiting for from my other CRMs (and I've tried them all) is actually built in to Profi. I've been trying out the product for the last few weeks and I already prefer it to my much more expensive, current CRM solution. If you're a solopreneur or relatively small business like me, I recommend Profi as a cost-effective solution. It also takes very little time to setup and get started. **What do you dislike about Profi?** The 'client limit' on the different account tiers is confusing, not transparent and unintuitive. **What problems is Profi solving and how is that benefiting you?** Managing my client relationships is very time consuming. Keeping track of the progress a client is making can also prove to be difficult. Profi provides an excellent birds eye view of your status with clients and allows you to match them with products very easily. ### 9. All-in-one platform for coaching leaders **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina A. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Profi?** 1. All-in-one flexible program builder - I really like the ability to build customized leadership coaching programs which contain free-form resources like training videos, docs, and presentations; as well as the option for my team and myself to schedule recurring 1:1 and group leadership sessions; and do pre- and post-program review forms/assessments. 2. Great support - we can contact our dedicated CSM at any time with any questions or concerns and he gets back to us very quickly. Thank you, Andrew & Britton for your fantastic collaboration with our team during implementation, onboarding and further adoption. 3. Pricing - we get all the functionality we need in one platform which has eliminated the need for over 6 systems and tools we've used previously, including Calendly, Zoom, Quenza, email, Notion, Slack and others. Big Kudos to the entire Profi team for the amazing product and support along the way. We look forward to extending our collaboration! **What do you dislike about Profi?** Nothing major, we're pretty happy with the performance of our platform instance and everything else. We can't wait for the Profi team to deliver new program builder features. **What problems is Profi solving and how is that benefiting you?** Our task was to scale our leadership coaching programs for our internal Netpeak teams. We couldn't do it effectively because all the materials and communication was all over the place. With Profi, we were able to finally combine it all in a single place. This enabled us to scale our programs and offer it to more departments and leaders at Netpeak. ### 10. Best Training & Coaching platform we've tried **Rating:** 4.5/5.0 stars **Reviewed by:** Ana G. | Marketing Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Profi?** - Coaching sessions and training programs in one platform - Configurability - Flexible pricing - Excellent and quick support team **What do you dislike about Profi?** Nothing comes to mind but we look forward to receiving platform updates with more permissions and user management capabilities which are essential for our team. **What problems is Profi solving and how is that benefiting you?** Lead gen training & coaching is a new experimental service we provide to our selected clients. With Profi, we've been able to successfully test it out on a free trial using their Team workspaces. We are now in the implementation phase and waiting to get our own branded Corporate environment to scale it up. I don't think we would have been able to quickly test & scale our new service offering without Profi. Trust me, we've spent months testing other coaching and training management solutions and nothing comes close to Profi in terms of combining both coaching and program features, setup flexibility and support. ### 11. Scheduling & more - great system for our marketing services company **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Profi?** Although we use Profi as an all in one system for enaging with clients, I can definitely say we like best and get the most value out of their scheduling component. The most important features is the ability for new leads on our website to schedule and jump on a discovery call with us without creating an account. After that, there's an easy way to start working together with clients in Profi and schedule recurring marketing project meetings. Support is another big reason for why we've chosen and enjoyed working with the Profi team. Whenever there's a question or issue, our team contacts our dedicated manager Andrew to help us - his professionalism and product knowledge have been simply outstanding:) **What do you dislike about Profi?** With the latest scheduling update, there were a few minor bugs but they were fixed pretty quickly **What problems is Profi solving and how is that benefiting you?** The biggest benefit is convenience and much improved experience for leads and clients thanks to using Profi's all in one system. ### 12. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jen A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Profi?** Profi is easy to use and easy to understand. **What do you dislike about Profi?** I'd like to have chart notes for documentation. **What problems is Profi solving and how is that benefiting you?** Profi allows me to interact with my clients via the build in video wich is really convenient. I don't have to purchase yet another software for this great feature. ### 13. The latest scheduling update made Profi 10/10 for me **Rating:** 5.0/5.0 stars **Reviewed by:** Maryna R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Profi?** Calendar & booking functionality! They've added a ton of new scheduling features I've been waiting for for so long. Can finally switch to Profi fully and leave Acuity behind. I also like that Profi is a unified platform providing a professional experience, my clients and I don't have to switch between different tools to get the job done. Built-in video conferencing a cherry on the pie! ;) **What do you dislike about Profi?** After the new scheduling upgrade I can't think of anything I really need anymore or dislike. It's a complete, quality package. **What problems is Profi solving and how is that benefiting you?** With Profi, I save time & money as I don't have to pay for multiple solutions for my business coaching & consultancy business. My clients enjoy working with me through their dedicated portal in Profi too which positively affects my client retention. ### 14. Pretty Good So Far **Rating:** 3.5/5.0 stars **Reviewed by:** Jessika L. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2023 **What do you like best about Profi?** I like that my clients will be able to upload documents for me to see as my premier service depends on this. **What do you dislike about Profi?** It is not easy for me to figure out how to schedule repeated time blocks off in my schedule . Like I want to schedule time for me to not be booked at the same time every day so my day is broken up into two different time blocks and even when I use the repeat option it doesn't reflect that way on my schedule. I've been having to do it manually for each day. **What problems is Profi solving and how is that benefiting you?** On boarding of future clients, scheduling, course creation etc. ### 15. Excellent app for coaching our internal team **Rating:** 5.0/5.0 stars **Reviewed by:** Alla K. | Chief Marketing Officer, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Profi?** My experience with Profi has been amazing. I wasn't the one making the decision to implement it but I've been struggling for a long time with having to use so many disconnected apps and tools for managing personal development programs for my team. So getting a platform like this was a major relief. Now I feel like I have all the components in one place: surveys, assessments, forms, messenger and a program builder. I also appreciate having the ability to access the fully functional platform and build the program both on web and mobile. **What do you dislike about Profi?** Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will add it soon. **What problems is Profi solving and how is that benefiting you?** As a marketing team lead, I use Profi to coach my team members and invite external mentors. It's super convenient to have all the data in one place. I can focus on building coaching programs and developing my team's skills, and not on managing my tools like I used to. I've also received great feedback about the app from both mentors and my team members. I strongly believe Profi is a must-have for any leader who wants to scale team member development programs. ### 16. Sleek, easy to use, reliable training platform with amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Vadym R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Profi?** Most of all, our team likes Profi because it's easy to use, both for our teams and our clients. We've been also getting a fantastic service from the Profi team, it feels like a true partnership, rather than just a vendor<>customer relationship. **What do you dislike about Profi?** We're still trialing Profi so can't state our final verdict as of yet, but all looks good so far. **What problems is Profi solving and how is that benefiting you?** We use Profi for client onboarding and training. We used to have a mix of 3 different toolts to deliver effective client training resources but the client experience wasn't ideal, to say the least. Profi allows us to create all the training and onboarding resources we need and make them available to clients in a single straightforward portal. ### 17. Daniil did a great job demonstrating Profi's features. **Rating:** 3.5/5.0 stars **Reviewed by:** Tina R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Profi?** Profi appears to be easier to use than some of the other platforms I have researched. **What do you dislike about Profi?** There isn't anything that I dislike about Profi. However, I would like to see more marketing and branding features in the future. **What problems is Profi solving and how is that benefiting you?** Profi will allow for the consolidation of different elements of my business into one platform and allow me to operate more efficiently. ### 18. Blown away by this platform, everything I need in one place and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Russell B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Profi?** Very user friendly, HIPAA compliant and I can host a task based course curriculum, automations for communication with client and progress tracking! **What do you dislike about Profi?** Have not found anything that I do not like yet. **What problems is Profi solving and how is that benefiting you?** Its solves my HIPAA issue and puts many different software in one place. Automation and client progress tracking in the curriculum. ### 19. Calendly and Zoom replacement **Rating:** 4.5/5.0 stars **Reviewed by:** Irene D. | Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Profi?** Scheduling and video conference features are great! Profi has all the essential capabilities in one browser-based platform - so the transition from the previous stack was very smooth for me! I also like that there are integrated notes which I can take during my sessions in the same browser window and then easily share with my team mates or clients if needed. **What do you dislike about Profi?** There's nothing I can think of that I dislike. But I have two feature requests: routing forms (like in Calendly) and breakout rooms (Zoom). **What problems is Profi solving and how is that benefiting you?** It eliminated the need for Calendly and Zoom, I don't have to constantly switch between them for every call anymore. I can easily schedule internal team and customer meetings and run them in Profi's built-in video coaching tool. ### 20. I do recommend this for CRM and Coaching sessions **Rating:** 4.5/5.0 stars **Reviewed by:** Vlad S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2023 **What do you like best about Profi?** - Client training & coaching features - Easy client scheduling and virtual meetings - Basic but easy to use CRM -email and text notifications, notes - Great support" **What do you dislike about Profi?** The CRM needs more advanced features like the ability to set up my our custom client properties like date of birth. We'd like to also see their last activity as it's important for effective project delivery **What problems is Profi solving and how is that benefiting you?** We don't have to deal with manual session scheduling anymore and don't have to use other systems for client management!! ### 21. Switching from Calendly to this for my consultancy practice! **Rating:** 5.0/5.0 stars **Reviewed by:** Alena B. | Senior UX/UI Designer at Mueller Water Products, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Profi?** I really love the scheduling features like minimum notice period, booking frequency restrictions, and others! Previously I could only get those on Calendly which I still enjoy using but I'm looking into simplifying my tech stack and Profi seems like the best option out there because it offers all the session scheduling features + everything else I need to run my UX consultancy business. **What do you dislike about Profi?** Nothing!! And hopefully nothing comes up as my trial ends soon. **What problems is Profi solving and how is that benefiting you?** Saving money and offering a more professional experience to my clients who don't have to use multiple tools anymore to work with me. Fantastic experience so far! ### 22. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Divine S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Profi?** I like the ease of use, and avaible customer service **What do you dislike about Profi?** I Don't dislike anything. Everything is efficient. **What problems is Profi solving and how is that benefiting you?** Streamlined Coaching experience. ### 23. Almost perfect! **Rating:** 4.0/5.0 stars **Reviewed by:** Inna H. | Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Profi?** Integrated client portal, chat, scheduling and video conferencing. And additional security capabilities. **What do you dislike about Profi?** I might be biased because we implement best in class CRMs for our clients so in comparison to them I can say that Profi's CRM is still rather basic. We don't use it often though, we just integrate it with Hubspot through Zapier and this setup works well for our needs. **What problems is Profi solving and how is that benefiting you?** We're using it as a portal for working with clients. Our clients get acces to all the conversations, meetings, notes in one place. ### 24. Great system for customer onboarding/portal **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria B. | Web&sales analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Profi?** - Programs functionality which allows us to build personalized onboarding journeys for each customer - Scheduling features - Customer portal - Responsive success team **What do you dislike about Profi?** Would like to be able to schedule Program sessions from the calendar **What problems is Profi solving and how is that benefiting you?** The system's allowed us to simplify our customer journey and spend less time handholding customers through the process. ### 25. Phenomenal! **Rating:** 5.0/5.0 stars **Reviewed by:** Shade O. | Events Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2021 **What do you like best about Profi?** The fact that you can have many tools combined under one roof allows you, the Coach/Mentor the freedom to focus on coaching, training or mentoring! These days, the need to master so many tools can keep a business owner stuck. Profi solves this problem beautifully! All the tools work seamlessly together saving you, tons of hours figuring out things for yourself (and no doubt getting frustrated aling the way!). It's such a professional experience for your clients and this really goes a long way. The team also is extremely responsive and open to feedback and suggestions. **What do you dislike about Profi?** To be honest, there's nothing I dislike! 🤓 The team listens and implements updates to the software regularly... I couldn't be more pleased! Many of my own suggestions (such a multiple calendar integrations) have been implemented! So I'm quite happy! 🙂 **Recommendations to others considering Profi:** It's a well-thought out and immensely valuable tool for your coaching business. I highly recommend it! **What problems is Profi solving and how is that benefiting you?** Profi really helps in getting going in your coaching/mentoring! It is such a time-saver when everything you need is integrated flawlessly! It's nice when what you need is under one roof as it make things very easy to use for both you and your clients. ### 26. Great training center solution with a customer portal **Rating:** 4.0/5.0 stars **Reviewed by:** Marie S. | CMO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Profi?** - Ability to create a training center and learning path for customers - Courses functionality with forms and scheduling calls features - Customer portal for clients to access all trainings, communicate and schedule with our team. **What do you dislike about Profi?** We use the Customer portal heavily. It's not as well developed as the Practitioner portal. We're really looking forward to enhancements in the customer experience area. **What problems is Profi solving and how is that benefiting you?** We use Profi as a customer training and support center to create training resources. Once customers sign up with our SaaS, they get to the Profi-enabled training center where we teach them on how to use our solution successfully. We really like that we get all the functionality we need in one platform. We were able to switch from using at least 4 different tools to the Profi's all in one Team solution. ### 27. The best coaching app we've tried! **Rating:** 5.0/5.0 stars **Reviewed by:** Vira S. | Relationships Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Profi?** - It's all in one. Not having to think about reminding customers of their upcoming appointments, switching to Zoom, or sending emails is a total life saver for our coaching/implementation team. - It's clean, professional and easy to use for our team and our SEO customers. - Profi's support team is superb. They're always there to help us. **What do you dislike about Profi?** We've faced one bug related to our logo not displaying to customers in their portal. Profi team was pretty quick to respond and fix it. **What problems is Profi solving and how is that benefiting you?** Saving LOTS of time (otherwise wasted on switching between tools and contexts) and money. ### 28. Platform for our recruitment consultants/coaches **Rating:** 4.5/5.0 stars **Reviewed by:** Alex D. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Profi?** Profi was pretty easy to set up and start using for our projects. Their customer success team has been a great resource for us in the implementation phase. We also like the clean and untuitive UI/UX and the broad set of features. **What do you dislike about Profi?** None for now and I hope nothing will come up **What problems is Profi solving and how is that benefiting you?** We use Profi to manage our full-cycle recruitment consulting projects and clients. Profi allowed us to streamline our processes and save dozens of hours per month as everything our project managers/consultants and clients need is included in one solution. ### 29. Essential, yet simple tool for managing coaching clients **Rating:** 5.0/5.0 stars **Reviewed by:** Dan R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about Profi?** Profi does everything you need to manage coaching clients. It's simple, the minimal interface is easy to navigate and has all the core features you need to support coaching clients in their journey. They are steadily adding features for basic LMS and mini courses. I can book and conduct scheduled meetings and coaching calls all from within Profi. Overall I like the simplicity and focus on what's needed rather than being overwhelmed with features that are rarely used. **What do you dislike about Profi?** Viewing as a client is great, however for it to be useful, it should all notes and comments from the client too. As I currently see it, it's just View only and lacking that access. Client feedback is the slow speed, and not user-friendly from mobile. S that really needs attention. The calendar does not sync all my appointments from Google calendar. I sync another business system which links to my Google calendar however this does not in my Profi schedule. **What problems is Profi solving and how is that benefiting you?** Simple client management all in one dashboard. ### 30. Amazing value for simplifiying your consulting bussiness **Rating:** 4.5/5.0 stars **Reviewed by:** john t. | psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Profi?** Profi is quite an amazing value, it provides much more features than similar apps, and it has a beautiful minimal design, Profi keeps improving adding features that were promised at a slow but steady pace. **What do you dislike about Profi?** I'm a psychologist in clinical practice and this app targets several markets and possible uses, like coaching and so on, so the features a therapist needs are not all there, but I'm confident they will keep improving to make this a competitive product in the therapist market. When you send a form to request a signature, many times the client will not receive it, sometimes they get it after sending it a few times. This is crucial for therapists since we cant start seeing a client without signed consent. Also, the record feature is quite limited, all you have for clinical notes is a notepad-like space, very minimal and client information is scattered, for instance, you have to go to different areas of the app and search all forms submitted by all clients to see if a client filled and signed a form there is no individual client record to access their info. Despite profi shortcomings, I am confident that this will be one of my best app investments in the long run, the team inspires confidence for sure. **What problems is Profi solving and how is that benefiting you?** I used it daily with my clients in my small practice and I'm sure offering a professional-lookin scheduling platform inspires confidence in my clients and makes their life easier too. The main problem it solves is providing an all-in-one solution, it saves me time, money and the headaches of juggling multiple apps for bookings, scheduling, and much more. ### 31. Profi - Saves your time, energy and money. **Rating:** 5.0/5.0 stars **Reviewed by:** Reitha N. | Life Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Profi?** It provides all in one solution. Acts as a landing page, Easy to book 1:1 sessions, Easy integrations with zoom and payment gateways. Can conduct group coaching Can sell digital courses. Can send direct messages to clients. Forms available to take feedback or conduct quiz. Can take notes and can share it with clients. A lot of features under one umbrella. I cant even believe that I grabbed a lifetime deal for the proce of peanuts. Truly grateful to the Profi Team! **What do you dislike about Profi?** Sometimes when I schedule a 1:1 session, client cant see the invitation inside Profi. That gets into troubles. When client submits a form I dont get any notification and I miss it. That gets me into trouble. In a service page if I add a button to open an external link. The button doesn't work well. **What problems is Profi solving and how is that benefiting you?** Life Coaching Services. It eleminates the needs of multiple tools and integrating them. ### 32. Learning hub + courses for our employees **Rating:** 4.5/5.0 stars **Reviewed by:** Anna P. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Profi?** - Learning path and programs/courses creation features - Affordable pricing - Great support team It's also very reliable, Profi never let us down. **What do you dislike about Profi?** None really. Perhaps it might be worth mentioning that there were a few cases where it took their support team more than 12 hours to respond. Which is totally OK considering the fact that their policy mentions 24h reply time - we would just appreciate a bit faster responses when we need them. Their team is very professional and helpful! **What problems is Profi solving and how is that benefiting you?** We use Profi as a learning management hub where our employees can login and consume courses and other resources we've produced or bought for their professional development. ### 33. Can't live without it. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex K. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Profi?** "* Enhanced courses feature * End-to-end session workflow * Team Calendar * Profi video conferencing option (we've replaced Zoom with it) * Professional looking platform * Client portal * Team Calendar * Scalable pricing" **What do you dislike about Profi?** Calendar sync issues. But, fortunately, they got fixed pretty quickly. Profi team is really great at reacting fast and adequately to the issues and requests from us. **What problems is Profi solving and how is that benefiting you?** "Our teams are using Profi daily and they can't imagine going back to our old toolstack. It has everything we need in one place! We mostly use this platform to create educational content (incl. courses and hybrid type of programs) for our customers & provide them with 1:1 support via video calls." ### 34. Promising sales coaching/training tool **Rating:** 4.5/5.0 stars **Reviewed by:** Tanya G. | Head Of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Profi?** A very wide set of features that satisfies multiple use cases (for instance, sales and support team coaching), simple modern interface. **What do you dislike about Profi?** Nothing to dislike so far, although we're still testing it and our team hasn't made a purchasing decision yet. **What problems is Profi solving and how is that benefiting you?** We're still in the trial mode but I can already see the huge potential of how we can use Profi for teaching our customers on how to use our software, as well as coaching our own team of sales and support reps. ### 35. Great solution for client learning management **Rating:** 4.5/5.0 stars **Reviewed by:** Lusik E. | People Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Profi?** Profi offers a clean, simple and intuitive client portal, which matters most. If our clients are happy, our team is happy too. Profi nails the client experience part. **What do you dislike about Profi?** I'd like to see more options to track client learning process. **What problems is Profi solving and how is that benefiting you?** We've managed to increase new client activation and engagement with our new learning academy which is powered by Profi. ### 36. Excellent tool for small group training, coaching and consulting **Rating:** 4.5/5.0 stars **Reviewed by:** Chi O. | Contributing Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2022 **What do you like best about Profi?** Profi is easy to use ans has a lot of fu **What do you dislike about Profi?** Profi is easy to use and has a lot of functionality built-in. I usually default to the native meeting and boking software because most clients either don't use zoom or get easily confused when trying to book a meeting or training session. The platform is well built. I've never experienced any glitches or bugs and can collect payment seamlessly. **What problems is Profi solving and how is that benefiting you?** Meeting and small group coaching and consulting. With zoom and other software, you have to string 2 or 3 systems together to make it work. Profi has everything out of the box and clients find the UX/UI easier than most other tools I've tried. ### 37. One of the Very Best Apps I Have Used in over 10 Years. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Peter H. | Trainer & Speaker of Aikido, Ki, Shiatsu & Aiki Macrobiotics. Singer/Songwriter, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about Profi?** There are just so many great polished features in Profi. This is one of my best purchases in the past 10 years. It is one of the priority professional systems I use. It has never let me down in the 18 months I have been using it. I love the solidness and reliability of Profi. A must for my professional work. I love the main features: - Seamless one on one and group video conferencing. - Course presentation platform - Drip feed content platform - Excellent, professional and solid booking system, session rooms and scheduling - Superb Profi support. Essential for any business. - So many extra features and functions that I am only now discovering 18 months later. I have no hesitation recommend this awesome tool! **What do you dislike about Profi?** The only things I would like to change would be to have the ability to: 1. Book calls in 15-minute intervals - if I need to and 2. Be able to create a live session immediately if I need to. 3. Greater flexibility in creating/editing the public page. But that's it. **What problems is Profi solving and how is that benefiting you?** Profi has solved my online client bookings and meetings. 1. I can book, schedule, present and host all my business on one platform. 2. I can run live events, and deliver courses and other content on one platform. 3. It presents my business as reliable, polished and professional 4. It has solved a lot of my marketing issues. 5. Clients trust and love the ease and seamless process of using it. 6. There are no glitches or hassles with online sessions (a Godsend!) 7. It makes my life so much easier. ### 38. Our clients are loving their new unified portal! **Rating:** 5.0/5.0 stars **Reviewed by:** Maryna K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Profi?** It's what our clients needed the most - all training resources, meetings scheduling, in-app secure messaging in one place. We still need a few features for a complete package but they're nice to have's, not requirements. Profi's support has been extraordinary, and I'm sure they're heading in the right direction and will deliver on their promises (wink ;) **What do you dislike about Profi?** Nothing I dislike, but it would be great to have the following features added to Profi: - Customization of client portal modules they have access to (on per client basis) - Notifications control (for our team and clients) - More reports (e.g. # of sessions and modules completed weekly per client; ability to CSV export reports for admins and clients) **What problems is Profi solving and how is that benefiting you?** Finally we can provide clients with one portal where they can access everything. This saves us and them so much time that we've used to otherwise spend on back-and-forth communications, meetings scheduling, sharing training files access and a myriad of other things. ### 39. Must have programs software for trainers **Rating:** 4.5/5.0 stars **Reviewed by:** Helga Z. | Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Profi?** Program creation tool and course content editor has so many advanced options yet is so easy to use. I really liked the preview feature allowing me to preview what my clients will see when they access our program. For our premium program, we've enabled subscriptions allowing us to charge customers for access to new exclusive content we're adding every week. **What do you dislike about Profi?** I'd appreciate more customization capabilities as we want to make our programs look more on-brand. **What problems is Profi solving and how is that benefiting you?** Allowing our SaaS customers to go through standard onboarding and advanced premium training right when they need it. We've created our first program version in hours and sent it to customers the next day. They loved the whole experience from enrolling into the program to client portal. In our advanced training for premium users we've also added a 1:1 session allowing customers to connect with our VIP customer service and ask questions. This allowed us to automate the whole training & onboarding process ### 40. Profi will Transform the way Consultants, Course Creators, and Coaches grow their online businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Jim G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2022 **What do you like best about Profi?** Profi has grown (and continues to grow) into one of the very best solutions out there for coaches, consultants, and course creators. With Profi, I host my courses, have video consultations with my clients, organize my schedule, (Profi and my Google Calendar are linked together) and accept payments. It's a complete solution. **What do you dislike about Profi?** There isn't anything I dislike about it that comes to mind. They're always improving the platform and adding integrations. I'm looking forward to them adding "communities" which is scheduled for the 3rd Quarter of this year. **What problems is Profi solving and how is that benefiting you?** In the past, I used WordPress along with a bunch of plugins to get the same functionality I now get from Profi. Plus, I also had to take care of things like video hosting, keeping track of client payments, client scheduling, etc. It was a lot of work, especially if something broke during a plugin update. It was a hassle, and all the plugins were getting expensive. ### 41. Easy to use platform with all the features you need, no more, no less **Rating:** 5.0/5.0 stars **Reviewed by:** Süleyman D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Profi?** It has all the features needed to run a coaching or consulting business. And the best part, everything is built-in: - Calendar - Video conferencing - Client management - Messaging - Courses - Forms and quizzes - Blogs **What do you dislike about Profi?** Custom domains. This is not a con actually because it's on the roadmap. I just can't wait to see it delivered. **What problems is Profi solving and how is that benefiting you?** It's an easy-to-use platform that helps you focus on what matters to you: Do your job and take care of your clients. No need to hassle with upkeep and maintenance, keep themes, and plugins updated, try to solve plugin conflicts, server errors, SSL expirations etc. ### 42. An All-In-1 Platform Every Coach Must Have **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2022 **What do you like best about Profi?** A tool that I'd use right from allowing my potential clients to book for a chemistry meeting, to considering different coaching packages, to payments and when after they've started, messaging, e-learning etc. Literally, everything in 1 place for my clients the entire life cycle from sales to completion of program. **What do you dislike about Profi?** Nothing to dislike. It would be really really nice to have the following to sweeten the tool even more! if possible :) - include a certificate of completion for specific courses - link to icalendar - show maximum 30 days in advance for bookings. - allow embed code on blog pages **What problems is Profi solving and how is that benefiting you?** I use it EVERYDAY!!! Single source of truth for all my coaching clients from booked meetings, rescheduling, messaging, file uploads to e-learning & blog functions and group chats. My clients know where to find me and also past programs they've taken with me. **Official Response from Customer Success team:** > Thanks so much for your awesome feedback! All the enhancements you've mentioned are on the roadmap - we'll definitely let you know once they are available inside the platform. ### 43. Modern coaching app that nails 1:1 client workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Olga M. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Profi?** I only use individual client session features and Profi is excellent at those. I love the simple modern Profi interface! **What do you dislike about Profi?** More advanced goal and progress tracking features and reports to send to clients would be great additions **What problems is Profi solving and how is that benefiting you?** I've recently added coaching services to my range of offerings and have just 4 coaching clients. I needed a reliable coaching app allowing me to schedule individual sessions, accept payments, create and share notes with clients and track their progress with forms. Out of all the alternatives I've reviewed, Profi was the best one because: a) it covers all my needs; b) it has a pleasant UX/UI; c) my clients find it easy to use. If you're a solo coach, I'd definitely recommend checking out Profi, at least on a free trial. ### 44. Almost perfect coaching toolset **Rating:** 4.5/5.0 stars **Reviewed by:** Daniil S. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Profi?** - Team coaching/booking widget allowing customers to book with any of our coaches - Managing & (re-)assigning clients to team members in a few clicks - Ability to see our coaching team schedule and manage it for them in a centralized manner. **What do you dislike about Profi?** I'd like to see group coaching sessions option in programs - there are workarounds, but those create unnecessary booking process complications for our clients, which isn't ideal. I'm relieved this feature is coming later this year. At least, that's what the Profi support team told me via chat. **What problems is Profi solving and how is that benefiting you?** Our team's feedback is that Profi's toolset helps us streamline the coaching process for new companies on how to use our solution, which should result in hours saved per week. We're still in our free trial, though. ### 45. Courses and 1:1 sessions for customer onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie T. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Profi?** 1. Learning path allowing to combine self-paced courses and 1:1 training meetings in one onboarding program 2. Progress tracking tools showing at which stage of a program customers are currently yet and sending automatic nudges to push them to complete a program **What do you dislike about Profi?** None! I wish I came across Profi years ago! **What problems is Profi solving and how is that benefiting you?** We've had to use 3 different tools before Profi and tracking customer onboarding progress was a big challenge. With Profi, we can now easily tell if a customer has received all the necessary training for onboarding or not. ### 46. Coaching and progress tracking system **Rating:** 4.5/5.0 stars **Reviewed by:** Ekaterina K. | Partner manager , Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Profi?** "* all-in-one * booking widget with all meeting types and internal coaches and managers available for booking in one place * rating system for our coaches * goal tracking and note sharing for both sides, coaches and coachees" **What do you dislike about Profi?** Automations/rules for bookings are missing but this is isn't a deal breaker for us. What we really need is advanced reporting **Recommendations to others considering Profi:** If you need a system to coach and track your employees progress, I definitely recommend to try out Profi. **What problems is Profi solving and how is that benefiting you?** We use Profi to coach, manage, evaluate and track progress of our employees, and it is saving us hours and hours every week because everything we need is available one system (except for detailed reports so we have to use Excel once a month). ### 47. Amazing coaching platform provider **Rating:** 4.5/5.0 stars **Reviewed by:** Epom C. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Profi?** Frankly, the Profi team, plus a beautiful and easy-to-use booking widget (a killer feature!) and a discounted pricing scheme. **What do you dislike about Profi?** iCal integration is missing but Profi has told us it's coming later this year. **What problems is Profi solving and how is that benefiting you?** The product is great but what made us go with Profi was the quality of their support from day 1. Their sales team has offered a free workshop to go through our current client workflows and understand where we're at and what we needed in every detail. From that point we knew they'd be the right partner even if some areas of the product weren't as advanced as we had hoped; we know they'll get there though! ### 48. All-in-one coaching solution that packs a punch! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2022 **What do you like best about Profi?** The ability to start a coaching session or meeting with a client quickly without the need to download any apps is a gamechanger and cost-effective when running a small coaching business. **What do you dislike about Profi?** The ability to better customise both the look and the feel, internally and on the client-facing side of the platform, is the one drawback for me. The user experience is important and making Profi more unique to my company in terms of branding and design is essential. **What problems is Profi solving and how is that benefiting you?** Profi eliminates the need to keep multiple subscriptions thereby allowing limited finance to be spent on advertising and marketing. Also, since all conversations, homework, questions and answers are in one place, the time-saving is great. ### 49. Perfect for online coaching! **Rating:** 4.5/5.0 stars **Reviewed by:** Leon G. | Dropshipping Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Profi?** I like that i am able to coach multiple all at once! **What do you dislike about Profi?** I don't like that i get an email every time someone signs up especially when its hundreds in one day! First world problem but its still annoying :) **Recommendations to others considering Profi:** Definitely give it a try because it solved all my online coaching problems. **What problems is Profi solving and how is that benefiting you?** Being able to coach multiple people at once! ### 50. A Great Modern Platform, for thought leaders, coaches, and psychologists **Rating:** 4.0/5.0 stars **Reviewed by:** Magnus M. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Profi?** I love how Profi integrated online class, group sessions and individual sessions into one platform that are very easy to use. **What do you dislike about Profi?** Unfortunately Stripe and Paypal is not available in Indo, thus, our operations and UI/UX flow are heavily impacted **Recommendations to others considering Profi:** This is a perfect open sourced platform for businesses who would like to automate their business. **What problems is Profi solving and how is that benefiting you?** Automated scheduling and reducing admin error ## Profi Discussions - [How do you use Zapier with Awarenow?](https://www.g2.com/discussions/35240-how-do-you-use-zapier-with-awarenow) - 1 comment, 1 upvote - [View Profi pricing details and edition comparison](https://www.g2.com/products/profi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+09%3A23%3A48+-0500&secure%5Bsession_id%5D=39bcdfb2-0a69-49cd-9d74-8c35d7a80761&secure%5Btoken%5D=07e872ab88b94cc70b5d905f33033444df7b907b3727dba7f3cb460ca0537142&format=llm_user) ## Profi Integrations - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Profi Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Training & eLearning** - Content Creation **Content** - Document Collaboration - Versioning - E-Signature - File Request - Feedback **Courses** - Personalized recommendations - High-quality content - Video content - Projects - In-course assessments - Certification practice tests **Administration** - Scheduling - Payment Processing - Invoicing **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Generative AI** - AI Text Generation - AI Text Summarization **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription **Collaboration** - Billing and Invoicing - Instant Messaging - Project Management - Analytics - Time Tracking - Mobile Application **Administration** - Team-level monitoring - Administrative dashboard - Certificates **Coaching** - Client Plans - Notekeeping - Session History - Messaging - Goal Tracking - Resource Library **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Compatibility** - Mobile compatibility - Offline access - Single sign-on (SSO) **Business Management** - Client History - Promotions - Surveying - Marketing Tools **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Agentic AI - Coaching** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Profi Alternatives - [SuiteDash](https://www.g2.com/products/suitedash/reviews) - 4.8/5.0 (606 reviews) - [Speexx](https://www.g2.com/products/speexx/reviews) - 4.6/5.0 (644 reviews) - [Udemy Business](https://www.g2.com/products/udemy-business/reviews) - 4.5/5.0 (642 reviews)