--- title: Profi Reviews meta_title: 'Profi Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how Profi works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 74 scale: '5' date_modified: '2026-07-17' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Profi Reviews **Vendor:** Profi **Category:** [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling) **Average Rating:** 4.7/5.0 **Total Reviews:** 74 ## About Profi Profi is an all-in-one operating platform for professional service providers incl. coaches, consultants, trainers, therapists, and others. Built for professional service providers, Profi helps you easily streamline all operations and grow your business more efficiently. Trusted by 1000+ professionals, Profi allows you to: - Save 140 hours per year by automating busywork - Easily impress clients by providing a differentiating experience - Expand your business offerings You can use Profi as a solo provider, as a team of professionals, or as a business. Common use cases: - Schedule 1:1 and group coaching sessions with clients - Run sessions through built-in video conferencing tool or Zoom - Create and sell courses/programs - Track your clients' progress and engage them with forms - Charge membership or subscription fees - Get paid for sessions and other services through a unified billing system ## Profi Pros & Cons **What users like:** - Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. (6 reviews) - Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. (5 reviews) - Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. (5 reviews) - Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. (4 reviews) - Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. (4 reviews) - Client Management (3 reviews) - Communication (3 reviews) - Comprehensive Features (3 reviews) - Customization (3 reviews) - Implementation Ease (3 reviews) **What users dislike:** - Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. (2 reviews) - Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. (1 reviews) - Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. (1 reviews) - Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. (1 reviews) - Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. (1 reviews) - Limited Templates (1 reviews) - Users find the **missing features** , such as re-ordering questions, frustrating and confusing during their experience with Profi. (1 reviews) - Poor Customer Support (1 reviews) - Video Conferencing Issues (1 reviews) ## Profi Discussions - [How do you use Zapier with Awarenow?](https://www.g2.com/discussions/35240-how-do-you-use-zapier-with-awarenow) - 1 comment, 1 upvote - [View Profi pricing details and edition comparison](https://www.g2.com/products/profi/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+00%3A18%3A20+-0500&secure%5Bsession_id%5D=482cf87e-2a97-469b-993d-9722623d357d&secure%5Btoken%5D=58829b01638e1fa960bfef44acccac62e9f637b91f18b6b319525df0eb1db55e&format=llm_user) ## Profi Integrations - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Profi Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Training & eLearning** - Content Creation **Content** - Document Collaboration - Versioning - E-Signature - File Request - Feedback **Courses** - Personalized recommendations - High-quality content - Video content - Projects - In-course assessments - Certification practice tests **Administration** - Scheduling - Payment Processing - Invoicing **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Generative AI** - AI Text Generation - AI Text Summarization **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription **Collaboration** - Billing and Invoicing - Instant Messaging - Project Management - Analytics - Time Tracking - Mobile Application **Administration** - Team-level monitoring - Administrative dashboard - Certificates **Coaching** - Client Plans - Notekeeping - Session History - Messaging - Goal Tracking - Resource Library **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Compatibility** - Mobile compatibility - Offline access - Single sign-on (SSO) **Business Management** - Client History - Promotions - Surveying - Marketing Tools **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Agentic AI - Coaching** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Profi Alternatives - [SuiteDash](https://www.g2.com/products/suitedash/reviews) - 4.8/5.0 (606 reviews) - [Simply.Coach](https://www.g2.com/products/simply-coach/reviews) - 4.8/5.0 (154 reviews) - [Speexx](https://www.g2.com/products/speexx/reviews) - 4.6/5.0 (645 reviews)