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MedTrainer Reviews & Product Details

MedTrainer is the only all-in-one compliance platform purpose-built for healthcare organizations, by healthcare professionals. A healthcare learning management system, credentialing, policy management, and incident reporting are in a single, cloud-based system to help organizations onboard employees faster, stay audit-ready, drive operational efficiencies, and maximize revenue. MedTrainer's customer support team answers 95% of calls within the first two rings and support requests are resolved within an hour. Healthcare Learning Management System (LMS) MedTrainer's course library includes nearly 1,000 healthcare-specific trainings that meet requirements from CMS, OCR (HIPAA), HRSA, OSHA, and most accrediting bodies. Healthcare Compliance Software MedTrainer offers the only full-cycle policy management solution built for healthcare. Within the same platform, you can create or edit documents, send them for approval, track versions, collect multiple electronic signatures, track acknowledgments, and more. Healthcare Credentialing Software Manage provider document collection, primary source verifications, enrollment, and privileging in MedTrainer. Automated exclusions monitoring and license verification eliminate manual work. Proven enrollment workflows and dashboards help you to get providers in front of patients faster. Plus customizable reporting provides much-needed visibility.

Product Website

Seller

MedTrainer

Discussions

MedTrainer Community

Languages Supported

English

Overview by

Eric Bernhard

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

MedTrainer Integrations

(7)

Verified by MedTrainer

MedTrainer Media

Nearly 1,000 healthcare-specific courses designed to meet regulatory and accreditation training requirements. Automate course assignment, reminder emails, and certificate issuing. Customizable reporting means you're always ready for a survey.

MedTrainer Demo - Healthcare Incident Reporting Software

Online incident reporting is part of MedTrainer's all-in-one compliance platform. Create an unlimited number of incident templates to streamline and speed up reporting. Automate the review process to ensure incidents are handled quickly, with conversations included right within the platform.

MedTrainer Demo - Healthcare Credentialing - Payer Enrollment

MedTrainer Credentialing Software streamlines payer enrollment with customizable workflows, comprehensive reporting, and unparalleled data. Manage your entire payer enrollment process within the platform, starting with electronic provider document requests, automated license verification, checkli...

One online location for all provider information, documents, verifications, exclusions, and more. Completion percentages indicate missing required information and a provider dashboard offers at-a-glance details on verifications, enrollments, documents, and tasks. A

MedTrainer Demo - Healthcare Full-Cycle Policy Management

Document and policy creation, storage, approvals, version tracking, electronic signatures, acknowledgments, and more - all in one platform designed specifically for healthcare's unique workflows. Easily eliminate multiple point solutions to increase your team's efficiency and reduce costs.

Official Downloads

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MedTrainer Reviews (86)

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Jennifer H.

Office Administrator

Small-Business (50 or fewer emp.)

5/14/2025

"Great System"

4.5/5

What do you like best about MedTrainer?

I love that I can assign my staff education that they need to complete for compliance, and I love that I can also assign them policies that need to be reviewed and signed on a yearly basis. It takes the hassle out of having to track down people to get them to sign a paper copy. We also use it to track our expiration dates on medications and supplies, which it isn't intended for but it works for us and allows us to save on having another program to track those things. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I do wish they had a better tracking program to track expiration dates of supplies and medications. Again I realize it wasn't built or intended for this use, and we have been able to make it suit our needs, but I think this would be another great option to integrate into your platform. Previously we had used accurate accreditation, which was a great program for tracking of expiration dates, but didn't offer us the other things that MedTrainer does. Being a small, single physician practice, we have to save costs where we can. Review collected by and hosted on G2.com.

What problems is MedTrainer solving and how is that benefiting you?

Compliance with education

Tracking of Provider Credentials, education, certifications, etc.

Tracking of staff certifications, license expirations, etc.

Policy Management

Having the ability to have all of our education in one spot, where it tracks completion, etc is a huge benefit and makes it so we don't have to schedule a specific day to do inservices with education and policy review. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer

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We recognize the effort you've put into adapting MedTrainer for your specific needs, even though it wasn't originally intended for tracking expiration dates of supplies and medications. We truly value your suggestion for this feature and want you to know that our product development team is carefully considering it for future enhancements. Your insights are incredibly important to us as we continuously work to make MedTrainer even better for all our users.

Kari B.

Clinic Manager

Small-Business (50 or fewer emp.)

5/15/2025

"All in one Assistance"

4/5

What do you like best about MedTrainer?

I like the ability to chose the different training sessions for our staff and have them automatically resend out when they are due again.

This way I don't need to remember everyone.

I like using the incident report as well. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

It would be nice if Medtrainer had premade bundles for OSHA/HIPAA, instead of us needing to pick them manually.

Some of the trainings get to a little long, if we could shorten them up that would be great. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer

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We appreciate your suggestion regarding premade bundles for OSHA/HIPAA training. We want to inform you that MedTrainer does offer state-specific course bundles that include relevant OSHA and HIPAA courses inside the learning platform. We encourage you to reach out to your Customer Success Manager who can provide more details and guide you through the available options. We are also actively working on optimizing our training content to ensure it remains engaging and effective.

Danyel H.

Human Resources Director

Mid-Market (51-1000 emp.)

5/14/2025

"User Friendly Platform with Consistent Improvements"

4/5

What do you like best about MedTrainer?

I like that the platform is fairly simple to use. I know that I have not yet accessed all the features available, but I am excited to learn more. I appreciate the way that MedTrainer is consistently improving the platform as well! Our employees are able to navigate it easily and complete their required trainings quickly. I love that I can email customer service and get a response within 24 hours! Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

So far, I haven't yet found anything that I dislike! Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer

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We're thrilled you find MedTrainer simple to use and are excited to explore more features. It's fantastic to know your employees navigate it easily and complete trainings quickly. We're also very glad you appreciate our customer service response time and our drive for continuous improvement. Thank you for the positive review!

Todd T.

Practice Manager

Enterprise (> 1000 emp.)

5/15/2025

"Always great to learn"

3.5/5

What do you like best about MedTrainer?

Its an easy application to use. Its easy to find in our home page. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Its hard to determine if the class is to be read or if the system is going to read it to you. Also when you finish the class it its hard to end the class in regards to where it the finsh button or do you just x out. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer

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We truly appreciate you bringing this to our attention. It can definitely be confusing to figure out if a course will be read to you or if you need to read it yourself, and we understand your frustration. We're actively exploring ways to make this clearer within the courses. To finish the course, simply close the tab to receive your course certification. Thanks again for helping us make MedTrainer better.

Stephen B.

ASC Director

Enterprise (> 1000 emp.)

5/14/2025

"Used as a corporate training and document repository"

5/5

What do you like best about MedTrainer?

Easy, central place to monitor completed training and to ensure documents are filed correctly. It was easy to transition from our previous product and was intuitive to our users. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Any changes in the background can have unforeseen impacts on the user. Review collected by and hosted on G2.com.

Yolanda C.

Director of Nursing

Mid-Market (51-1000 emp.)

5/14/2025

"The system has helped our organization streamline incident reporting and tracking"

4/5

What do you like best about MedTrainer?

Removed some manual tracking and allows for a consistent method to track various OSHA items Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

It has taken quite a bit of time to build the system to do what we need. Incident panel filtering could be improved by allowing users to create their "favorite" setting/view. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer

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Thank you for sharing your customization experience and patience. We understand tailoring the system takes time and appreciate your dedication. Your suggestion regarding incident panel filtering and saved views is valuable and has been shared with our product team. Your feedback is essential to improving MedTrainer.

Kimberly H.

Director of Quality & Compliance

Small-Business (50 or fewer emp.)

5/14/2025

"All-Encompassing Platform"

4.5/5

What do you like best about MedTrainer?

I like MedTrainer's abilities to house several functions that are necessary for a compliance program in one location and reduces a lot of manual work for me. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I can't think of anything that may just be a result of me spending more time in the module. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer

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We appreciate your positive feedback regarding MedTrainer's ability to centralize compliance functions and reduce manual work. It's great to hear that you find value in this aspect of our platform. We are always striving to enhance user experience and appreciate your insights.

Christie B.

QAQI Coordinator

Mid-Market (51-1000 emp.)

5/19/2025

"There were things that needed to be in place prior to going live."

2.5/5

What do you like best about MedTrainer?

Everything is in one place. Learning platform keeps track of employees just not in the correct time frame. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Everything has to go to the development team and a delay in getting things needed. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer

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We understand your frustration with the development process and the time it can take to see the changes you need. Please know that we have dedicated teams working hard to continuously improve MedTrainer, and we are committed to making those improvements efficiently and with the highest quality in mind. We really appreciate your patience as we work to make MedTrainer the best it can be for you.

Desiree C.

Human Resources Director

Mid-Market (51-1000 emp.)

5/15/2025

"MedTrainer Review"

3/5

What do you like best about MedTrainer?

MedTrainer keeps training documents and tracking in one place. It has made the onboarding process easier and more efficient. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

It's not very intuitive. Looking for specific incident reports has not been very user friendly. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer

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We understand your concern about the intuitiveness of the platform, specifically regarding incident reports. To help you locate specific incident reports more easily, please note that you can search by the incident report number. Additionally, within the incident reporting section, you can filter each column to further refine your search and find the information you need more efficiently. We are continuously working to improve the user experience and appreciate your input.

Marisa G.

Service Director

Mid-Market (51-1000 emp.)

5/15/2025

"I manage a staff of over 30 and Medtrainer has made the training process smooth."

5/5

What do you like best about MedTrainer?

I like the reports I can run, the layout of the courses, and the updates given per department Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I believe the reports could be slightly more user friendly. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer

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It is awesome to hear that you find the reports, course layout, and department updates beneficial. Your input is highly valued. We are actively addressing the matter of improving the user-friendliness of the reports. Furthermore, we are delighted that MedTrainer is facilitating compliance with licensing requirements and fostering connectivity within your organization. It is encouraging to know that it is meeting your needs effectively.