--- title: MedTrainer Reviews meta_title: 'MedTrainer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how MedTrainer works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 86 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # MedTrainer Reviews **Vendor:** MedTrainer **Category:** [Healthcare Compliance Software](https://www.g2.com/categories/healthcare-compliance) **Average Rating:** 4.4/5.0 **Total Reviews:** 86 ## About MedTrainer MedTrainer is the only all-in-one compliance platform purpose-built for healthcare organizations, by healthcare professionals. A healthcare learning management system, credentialing, policy management, and incident reporting are in a single, cloud-based system to help organizations onboard employees faster, stay audit-ready, drive operational efficiencies, and maximize revenue. MedTrainer's customer support team answers 95% of calls within the first two rings and support requests are resolved within an hour. Healthcare Learning Management System (LMS) MedTrainer's course library includes nearly 1,000 healthcare-specific trainings that meet requirements from CMS, OCR (HIPAA), HRSA, OSHA, and most accrediting bodies. Healthcare Compliance Software MedTrainer offers the only full-cycle policy management solution built for healthcare. Within the same platform, you can create or edit documents, send them for approval, track versions, collect multiple electronic signatures, track acknowledgments, and more. Healthcare Credentialing Software Manage provider document collection, primary source verifications, enrollment, and privileging in MedTrainer. Automated exclusions monitoring and license verification eliminate manual work. Proven enrollment workflows and dashboards help you to get providers in front of patients faster. Plus customizable reporting provides much-needed visibility. ## MedTrainer Pros & Cons **What users like:** - Users find MedTrainer's **ease of use** enables quick navigation and efficient tracking of training and certifications. (9 reviews) - Users appreciate the **comprehensive tracking** capabilities of MedTrainer, making training and onboarding more efficient. (6 reviews) - Users find the **customer support** of MedTrainer to be responsive and helpful, enhancing their overall experience. (4 reviews) - Users enjoy the **easy setup** of MedTrainer, appreciating its intuitive design and smooth transition from previous systems. (4 reviews) - Users value the **comprehensive learning resources** of MedTrainer, making onboarding and training tracking efficient and user-friendly. (4 reviews) - Users appreciate the **implementation ease** of MedTrainer, which streamlines onboarding and ensures quick compliance. (3 reviews) - Users value the **responsive training and outstanding customer service** provided by MedTrainer, enhancing their compliance experience. (3 reviews) - Communication (2 reviews) - Regular Updates (2 reviews) - Reliability (2 reviews) **What users dislike:** - Users find the **learning curve steep** due to lengthy trainings and the time needed to set up the system. (2 reviews) - Users find MedTrainer's interface **not intuitive** , struggling with navigation and completing classes effectively. (2 reviews) - Users face **enrollment issues** due to delays in receiving necessary updates from the development team. (1 reviews) - Users note the **expensive integration fees** with ADP make MedTrainer less attractive for some organizations. (1 reviews) ## MedTrainer Reviews ### 1. There were things that needed to be in place prior to going live. **Rating:** 2.5/5.0 stars **Reviewed by:** Christie B. | QAQI Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about MedTrainer?** Everything is in one place. Learning platform keeps track of employees just not in the correct time frame. **What do you dislike about MedTrainer?** Everything has to go to the development team and a delay in getting things needed. **What problems is MedTrainer solving and how is that benefiting you?** Everything that has been asked for has been sent to the development team without a resolution or the resolution date is far in the future **Official Response from Isabela Brown:** > We understand your frustration with the development process and the time it can take to see the changes you need. Please know that we have dedicated teams working hard to continuously improve MedTrainer, and we are committed to making those improvements efficiently and with the highest quality in mind. We really appreciate your patience as we work to make MedTrainer the best it can be for you. ### 2. MedTrainer Review **Rating:** 3.0/5.0 stars **Reviewed by:** Desiree C. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about MedTrainer?** MedTrainer keeps training documents and tracking in one place. It has made the onboarding process easier and more efficient. **What do you dislike about MedTrainer?** It's not very intuitive. Looking for specific incident reports has not been very user friendly. **What problems is MedTrainer solving and how is that benefiting you?** It has made it much easier to track annual and new hire trainings. It's streamlined the process for employee incidents. **Official Response from Isabela Brown:** > We understand your concern about the intuitiveness of the platform, specifically regarding incident reports. To help you locate specific incident reports more easily, please note that you can search by the incident report number. Additionally, within the incident reporting section, you can filter each column to further refine your search and find the information you need more efficiently. We are continuously working to improve the user experience and appreciate your input. ### 3. good communication but has a lot of bugs **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about MedTrainer?** The communication with our medtrainer team **What do you dislike about MedTrainer?** the bugs and issues that arise with the bugs **What problems is MedTrainer solving and how is that benefiting you?** They added Maryland to the credentialing which helps. they are pretty fast at solving most issues. **Official Response from Isabela Brown:** > Thank you for your valuable feedback! We're so glad you're happy with the new features we've rolled out – that's wonderful to hear! We have added many more State Licensure verifications to our portal. We also want to sincerely apologize for the bugs you've experienced. We know how frustrating that can be, and please know that addressing these issues is a top priority for us. We're investing heavily in refining the system to ensure a smoother, more reliable experience for all our users. Your continued support means a lot as we work towards making our system even better. ### 4. Basic LMS that does what it needs to. **Rating:** 3.0/5.0 stars **Reviewed by:** Jonathan C. | DIrector of Information Systems and Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about MedTrainer?** MedTrainer is simple to use, and meets our basic compliance requirements. This is used for our annual compliance training program and built in reporting helps to identify who needs to complete segments. **What do you dislike about MedTrainer?** The catalog is limited to generic business skills and the UI for building our own content is not intuitive. **What problems is MedTrainer solving and how is that benefiting you?** Annual training and compliance records related to training and onboarding skills. ## MedTrainer Discussions - [What is MedTrainer used for?](https://www.g2.com/discussions/what-is-medtrainer-used-for) - 1 comment - [View MedTrainer pricing details and edition comparison](https://www.g2.com/products/medtrainer/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A12%3A13+-0500&secure%5Bsession_id%5D=98ebf9f9-2083-4d67-90f6-4efbdaa4c08a&secure%5Btoken%5D=807d2304c969704641a0baba4e62c2b873265f41379d81faaf7fb612fc74880a&format=llm_user) ## MedTrainer Integrations - [ADP TotalSource](https://www.g2.com/products/adp-totalsource/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) ## MedTrainer Features **Workflow Automation** - Contract Management - Health Care Credentialing - Workflow Management - Health Care Credentialing - Database Management - Health Care Credentialing - User Authorization - Health Care Credentialing - Enrollments/Onboarding - Training Management - Document Management - Forms Management - Committee Management - Application Management - Expiration Management - Compliance Management - Appointment Management - Credential Management - Task Management **Maintenance of Compliance** - HIPAA Compliance - Employee Training - Policy Management - Auditing & Risk Assessment - BAA Management - Document Management System - Incident Management - Measures Management - Documentation Management - Document Management - Training Management - Audit Management - Task Management - Risk Management - Vendor Management - Workflow Management - Assessment Management - User Management - Compliance Management - Remediation Management - Sarbanes-Oxley Compliance **Support** - Compliance - Healthcare Risk Management - Templates - Healthcare Risk Management - Education - Healthcare Risk Management **Network Management** - Credentialing - Claims Management - Notifications - Inter-Systems Communication **Process Automation** - Course Authoring - Online Learning - Certificate Generation - Tracking & Reporting - Collaborative Environment - Automatic Boards Reporting - Social Learning - Synchronous Learning - Mobile Learning - Self-paced Learning - Blended Learning - Asynchronous Learning - Course Tracking - Compliance Tracking - Built-in Course Authoring **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Additional Functionality** - Certification & Licensing - User Management - Tests/Assessments - Assessment Management - Single Sign On - Third-Party Integrations - Customizable Branding - Multi-Language - Learner Portal - Virtual Classroom - Course Management - AI Copilot - For Healthcare - Talent Management - Training Management - Progress Reports - Learning Paths/Tracks - Activity Dashboard - Gradebook - Learning Management - Customizable Reports - Content Library - Generative AI - Video Conferencing - Gamification - API - SCORM Compliance **Compliance** - Facility Management - Health Care Credentialing - Facility Compliance Management - Health Care Credentialing - Industry Compliance Management - Health Care Credentialing - Workflow Management **Data Management** - Incident Management - Healthcare Risk Management - Report Generation - Healthcare Risk Management - Data Collection - Healthcare Risk Management **Data Management** - Insights - Data Reconciliation - Master Data Management - System of Record **Verification** - Provider Database Collection - Health Care Credentialing - Privileging - Health Care Credentialing - Commitee Review - Health Care Credentialing **Document Management** - Credentialing e-Documentation - Health Care Credentialing - Document Database - Health Care Credentialing - Information Audit - Health Care Credentialing **Additional Functionality** - HIPAA Compliant - Ad hoc Reporting - Reminders - Activity Tracking - License Verification - API - Monitoring - Web Forms - Alerts/Notifications - Data Import/Export - AI Copilot - Privileging - Self Service Portal - Secure Data Storage - Third-Party Integrations - Progress Tracking - Generative AI - Data Verification - Reporting & Statistics - Email Reminders - Online Applications ## Top MedTrainer Alternatives - [Relias Platform](https://www.g2.com/products/relias-platform/reviews) - 4.0/5.0 (378 reviews) - [Healthicity Compliance Manager](https://www.g2.com/products/healthicity-compliance-manager/reviews) - 4.3/5.0 (33 reviews) - [HealthStream Learning Management System](https://www.g2.com/products/healthstream-learning-management-system/reviews) - 4.4/5.0 (236 reviews)