--- title: MedTrainer Reviews meta_title: 'MedTrainer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 95 reviews by the users' company size, role or industry to find out how MedTrainer works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 95 scale: '5' date_modified: '2026-10-09' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations ---

MedTrainer Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of MedTrainer, enjoying its simplicity and efficient training management features. (9 mentions)
Users appreciate the convenient tracking of MedTrainer, as it centralizes all training documents and modules efficiently. (6 mentions)
Users commend the responsive and helpful customer support of MedTrainer, making issue resolution seamless and efficient. (4 mentions)
Users praise the easy setup of MedTrainer, facilitating a smooth transition and intuitive navigation for training. (4 mentions)
Users value the convenient training resources of MedTrainer, simplifying onboarding and enhancing efficiency for all employees. (4 mentions)
Users find the learning curve steep as MedTrainer requires significant time to configure and navigate effectively. (2 mentions)
Users find MedTrainer not intuitive, struggling with class navigation and locating specific reports effectively. (2 mentions)
Users experience significant enrollment issues due to delays requiring approval from the development team. (1 mentions)
Users note that MedTrainer's costly integration fees with ADP can be a significant drawback. (1 mentions)

Top Pros or Advantages of MedTrainer

Top Cons or Disadvantages of MedTrainer

MedTrainer Reviews (95)

Reviews

MedTrainer Reviews (95)

4.4
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Kristal B.
KB
Kristal B.
RCM | Credentialing Lead
Mid-Market (51-1000 emp.)
"MedTrainer Streamlines Multi-State Provider Credentialing in One Centralized Hub"
5/5
What do you like best about MedTrainer?

What I like best about MedTrainer is that it gives us one centralized place to manage provider credentialing, documents, licenses, expirations, and required verifications. It has made it much easier to stay organized while managing a large number of providers across multiple states. I especially appreciate the ability to track credentialing requirements and quickly see what is complete, what is expiring, and what still needs attention. The platform has helped streamline our credentialing workflow, reduce manual tracking, and keep important provider information easily accessible. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

One downside of MedTrainer is that some parts of the platform can feel a little cumbersome when managing a large volume of providers. Certain workflows require multiple steps, and it is not always easy to quickly locate the information or reporting you need.

There can also be a learning curve when first setting up workflows and organizing provider information, but once the system is built out correctly, it becomes much easier to manage. Review collected by and hosted on G2.com.

Response from Brynne Piehowski of MedTrainer

Hi Kristal!

Thanks so much for taking the time to share your thoughts on MedTrainer. We're really happy to hear it's helped to streamline your credentialing workflow. We appreciate your constructive criticism as well, and it will be passed onto the product team!

Thanks again!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"MedTrainer Keeps Compliance Training Organized and On Track"
4/5
What do you like best about MedTrainer?

We have been using MedTrainer for several years. The platform meets our needs and provides an efficient way to keep our compliance training organized and on track. It has been a helpful tool for managing required trainings and maintaining training records. Overall, we are satisfied with MedTrainer and the support it provides to our organization. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I wouldn’t say there is anything I particularly dislike about MedTrainer, but there are a few enhancements that would make the platform even more useful for us. A 360-degree integration with our HRIS platform would be very beneficial and help streamline our processes. While the site itself is fairly easy to navigate, I would also appreciate a simpler, more intuitive way to create and run reports. Additionally, having an easier way to build our own training content—especially with an AI-assisted tool to help create and develop trainings—would be a valuable feature. Review collected by and hosted on G2.com.

Response from Brynne Piehowski of MedTrainer

Hi there -

Thank you for taking the time to leave a review! We're happy to hear you're satisfied with MedTrainer. We hear your thoughts on integrations, reports, and training content. Your feedback is so valuable to us, and it will be passed on to the product team.

Thanks again!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Choose another training platform"
0/5
What do you like best about MedTrainer?

Integrates with ADP, but even then it doesn't pull the fields that we would like for it to pull. Another positive pricing. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Everything. This by far has been the worst experience in a system implementation. The system does not customize to the needs of the organization. It's a one shoe fits all, and that is not the case for all organizations. If trainings have expired, you are not able to set a new due date, you have to re-issue the trainings even when it impacts your whole staff. This is one problem of the many we have encountered. 1/10. Review collected by and hosted on G2.com.

David B. C.
DC
David B. C.
Senior Director of Compliance
Mid-Market (51-1000 emp.)
"Expansive Training Catalog and Outstanding Support"
4/5
What do you like best about MedTrainer?

The course catalog has an incredible amount of training for my employees. The best part, however, is the support we get from the MedTrainer team! MedTrainer's offerings are a value at the cost we pay per user. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

MedTrainer's UX is clunky and dated. It doesn't promote intuitive navigation. Review collected by and hosted on G2.com.

Response from Brynne Piehowski of MedTrainer

Hi David,

We appreciate you taking the time to leave a review! We're so happy to hear you're satisfied with our training content and our support team! We also hear the feedback on our UX and will make sure to pass that feedback off to our product team.

Thanks!

Francisco H.
H
Francisco H.
Senior Director People Operations
Mid-Market (51-1000 emp.)
"Outstanding Customer Success Support and Easy-to-Use Tech"
4.5/5
What do you like best about MedTrainer?

Its customer success support along with ease of using the tech Great tool for small to mid-sized organizations Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

No real number to dial up and reach someone live instantly Review collected by and hosted on G2.com.

Response from Brynne Piehowski of MedTrainer

Hey Francisco!

Thanks so much for taking the time to leave us a review. We're happy to hear you're satisfied with our support team and MedTrainer's ease of use! We understand the frustration of not being able to reach someone right away. Our recommendation would be to reach out to your Client Success Manager whenever you need support.

Thanks again!

DS
David S.
HR Generalist II Training & HRIS
Enterprise (> 1000 emp.)
"Highly Customizable Learning, Incident Reporting, and Policy Platforms"
5/5
What do you like best about MedTrainer?

Several customizable features with learning, incident reporting, and policy platforms. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Would like to see more drill down report features rather than filters. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Robust, Customizable LMS Training Library"
5/5
What do you like best about MedTrainer?

What I like best about the Medtrainer platform is the number of LMS training courses offered. I also enjoy how detailed and customizable it is for training. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I would not say I dislike it, but rather that I would prefer that it had a 360 integration with our HRIS platform. Review collected by and hosted on G2.com.

Response from Brynne Piehowski of MedTrainer

Hi there! We're so glad to hear you're happy with our LMS training content. We'll share the integration feedback with our product team. In the meantime, if you haven't already, make sure to share that feedback with your Client Success Manager.

Thanks so much!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Medtrainer Consolidates All Training and Compliance in One Place"
5/5
What do you like best about MedTrainer?

Medtrainer has helped consolidate all my training and compliance needs in one place Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I wish all the reports was in one place. Review collected by and hosted on G2.com.

Response from Brynne Piehowski of MedTrainer

Hi there!

We appreciate you taking the time to leave a review! Happy to hear MedTrainer has streamlined training and compliance for you. We'll make sure to pass off your feedback on reports to the product team.

Thanks!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"A Great Tool for Staying Organized and Compliant"
5/5
What do you like best about MedTrainer?

I like that MedTrainer is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Although the site is easy to navigate, I feel there should be an easier way to run a report. Review collected by and hosted on G2.com.

Response from Brynne Piehowski of MedTrainer

Hi there!

Thank you so much for your feedback already. We're happy to hear you're satisfied with MedTrainer! Thanks for sharing your thoughts on reports as well. If you haven't already, make sure to visit the Support Center for more help on running reports: https://support.medtrainer.com/support-by-product/medtrainer-reports

Thanks again!

Jennifer H.
JH
Jennifer H.
Office Administrator
Small-Business (50 or fewer emp.)
"Great System"
4.5/5
What do you like best about MedTrainer?

I love that I can assign my staff education that they need to complete for compliance, and I love that I can also assign them policies that need to be reviewed and signed on a yearly basis. It takes the hassle out of having to track down people to get them to sign a paper copy. We also use it to track our expiration dates on medications and supplies, which it isn't intended for but it works for us and allows us to save on having another program to track those things. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I do wish they had a better tracking program to track expiration dates of supplies and medications. Again I realize it wasn't built or intended for this use, and we have been able to make it suit our needs, but I think this would be another great option to integrate into your platform. Previously we had used accurate accreditation, which was a great program for tracking of expiration dates, but didn't offer us the other things that MedTrainer does. Being a small, single physician practice, we have to save costs where we can. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer

We recognize the effort you've put into adapting MedTrainer for your specific needs, even though it wasn't originally intended for tracking expiration dates of supplies and medications. We truly value your suggestion for this feature and want you to know that our product development team is carefully considering it for future enhancements. Your insights are incredibly important to us as we continuously work to make MedTrainer even better for all our users.