7shifts Reviews & Product Details

7shifts believes that employees are the driving force behind the success of restaurants and they are committed to elevating the standards of what restaurant teams can accomplish together. Born in the back office of a sandwich shop, 7shifts was founded in 2014 with the goal of building simple solutions to solve the most complex team management challenges. Today 7shifts is the HR platform for restaurants helping operators hire, train, schedule, pay, and retain their team in one place. With an easy-to-use platform and built-for-restaurant workflows, 7shifts replaces disconnected systems for 55,000 restaurants. Here’s how your restaurant can benefit from 7shifts: -Save up to 4 hours per week creating and managing your staff schedules -Reduce time spent on scheduling by 80% -Save up to $250 per month in managers' time -Reduce labor costs to save up to $3,000 annually -Reduce calls and texts from staff by 70% -Create schedules with 95% labor accuracy -Forecast your future sales with 95% accuracy -Save $1000s per month in reduced labor costs from a more efficient schedule -Save $1000s per month in early clock-ins and labor overages

Seller

7shifts

Discussions

7shifts Community

Languages Supported

English, French, Spanish

Solution Type

All-in-One

Overview by

7shifts Revenue Marketing

Pricing

Pricing provided by 7shifts.

Comp

Free

Per Month

View More Pricing Information

7shifts Integrations

(3)

Verified by 7shifts

G2 reviews are authentic and verified.

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Guinevere B.

Owner

Small-Business (50 or fewer emp.)

7/14/2022

"Useful for scheduling"

4/5

What do you like best about 7shifts?

The ease of use is great. I like that you have the option to copy last weeks schedule or use a template. Easy for the employees to use and switch shifts. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Nothing. Overall it is a great tool for my business. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

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Thanks for the review Guinevere. Sounds like 7shifts is working well for you, but we'd love to make that 4-star rating into a 5-star rating. If there are any things you think we're missing to do that, email us at reviews@7shifts.com.

Apreil G.

Small-Business (50 or fewer emp.)

7/14/2022

"This is by far the easiest scheduling app I have ever used."

5/5

What do you like best about 7shifts?

I love that I can communicate with my staff. I especially like the layout! I think that the weather plays a HUGE factor on customer flow and 7shifts provides this. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

You state that "copying shifts is a breeze" but it is not. I pull a shift from one employee to another easily, but coping I have been unable to do? Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

edit

Hi Apreil!

I've flagged this with your support rep and they're going to reach out to help you out.

Nick H.

Food & Beverage Director

Mid-Market (51-1000 emp.)

7/14/2022

"Very helpful Scheduling app and more!"

5/5

What do you like best about 7shifts?

Very intuitive for training managers and new hires. Love that it syncs with the POS system. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Depending on your notification setup it can be very overwhelming how many messages you as the manager can receive. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

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Thanks Nick. Intuitive is our goal!

Wayne G.

AGM

Mid-Market (51-1000 emp.)

7/17/2022

"Not bad but can use some upgrades"

3.5/5

What do you like best about 7shifts?

Communication to staff and alerts. Not this survey Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Time off request responses is not realistic. And the ability to break out FOH vs. BOH labor. And the labor $$ for a specific time frame Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

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Hi Wayne!

Thank you for the feedback. Our team should be able to help you out with the break out of labor and labor cost. I'm also curious to hear more about the time off request note. If you're open to it, we'd love to get more information from you. You can email us at reviews@7shifts.com.

Mariana Z.

Small-Business (50 or fewer emp.)

7/14/2022

"Convenient, easy"

4/5

What do you like best about 7shifts?

Very comfortable, easy and understandable. Everything says for itself Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

On the phone it's lagging a lot, need to restart the app every time to see proper dates, names etc. maybe perform some maintenance on app to prevent this from happening Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

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Thanks for the review Mariana!

That doesn't sound like the experience we aim for with the app. If you haven't already reached out to our support team with more details, send us an email at reviews@7shifts.com and we can work to help you out.

Verified User in Restaurants

Small-Business (50 or fewer emp.)

7/14/2022

"Was told it would integrate with Toast, and it doesn't. Don't know if that's a you issue, or Toast"

3/5

What do you like best about 7shifts?

It is very easy to navigate, and user-friendly for the staff. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

the browser isn't the same as the app. you can't tell if someone has already taken off when requesting like the browser. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

If you want to integrate with Toast, I do not recommend it. However, as a scheduling app, great. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

They told me it wasn't on their radar to have the app match the browser. I just wish for time off, it could say how many people already asked off. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

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Hmm, sounds like something isn't quite right. Can you email us at reviews@7shifts.com so we can get one of our support team members to help you out? Toast and 7shifts should have no issue with integrating, so we'd love to probe around and fix this for you.

Verified User in Restaurants

Small-Business (50 or fewer emp.)

7/14/2022

"Great app and site to keep my team organized"

4/5

What do you like best about 7shifts?

I enjoy the communication part as well as pre-shift alerts. We have our integrated with Toast, so I can compare Schedules to Actual Labor as well. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

It can be clunky on the app. I'd love to be able to print out daily rosters for my managers that are easy to read and broken out into departments. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

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We recently rolled out some upgrades to printing schedules, which may be what you're asking for! If you want to reach out to reviews@7shifts.com with your information we can connect your support team member with you to help out.

Dylan M.

On-site Business Development

Mid-Market (51-1000 emp.)

7/14/2022

"7shifts integration with Toast has been supreme!"

4.5/5

What do you like best about 7shifts?

Toast integrations and smart scheduling projections. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Sometimes copying schedules can be a little cumbersome, I also wish time off could be entered from the scheduling page. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

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Thanks for the review Dylan! We love to hear it. If you're open to providing more information around the note of copying scheduling being cumbersome, email us at reviews@7shifts.com so we can do some digging. May be something we can help you out with, or at least note for future.

Greg H.

Partner

Small-Business (50 or fewer emp.)

7/14/2022

"We like the mobile app for the staff"

4/5

What do you like best about 7shifts?

Ease of use for all involved, managers as well as staff Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

nothing at all, it is very user friendly Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

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Thanks Greg. It sounds like you're finding 7shifts helpful, but only put 4 stars out of 5. If you have any feedback for us on how to make your experience a 5/5 please let us know!

Kari M.

Mid-Market (51-1000 emp.)

7/14/2022

"7shifts is Fantastic"

5/5

What do you like best about 7shifts?

The ease of use and easy customer service features. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

My browser always opens my page on an old schedule unless I reset my cookies. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

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Thank you Kari!

That cookies issue sounds a bit frustrating. I wonder if there's something our team can help out with. Email us at reviews@7shifts.com and we can take a peek.