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# 3CX vs RingEX Comparison - What are their main differences?

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Pricing

**3CX**
Free Trial

**$350.00** Flat Rate Per Year · 3CX PRO

**$425.00** Flat Rate Per Year · 3CX ENT

**RingEX**
Free Trial

**$30.00** Per User Per Month · Core

**$35.00** Per User Per Month · Advanced

**$45.00** Per User Per Month · Ultra

**Pricing Insights**
from reviews

Perceived Cost

**3CX**
$$$$$

**RingEX**
$$$$$

Average Discount

**3CX**
9%

**RingEX**
11%2% more

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Time to Implement

**3CX** 6 months
Based on 100 responses

**RingEX** 6 months
Based on 100 responses

Return on Investment

**3CX** 6 months
Based on 100 responses

**RingEX** 6 months
Based on 100 responses

 ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX")

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

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**Pros & Cons**
from reviews

**3CX**

Ease of Use (44)

Reliability (32)

Complex Processes (11)

Difficult Configuration (10)

**RingEX**

Ease of Use (216)

Customer Support (127)

Poor Customer Support (55)

Complex Processes (49)

Integrations

**3CX**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_696e8504eb1508a942835ead09fd3184/act.png "Product Avatar Image")

Act!

](https://www.g2.com/products/act/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03f8d2757ccca353d8c2fd621675709f/bitrix24.png "Product Avatar Image")

Bitrix24

](https://www.g2.com/products/bitrix24/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e7529e5e0a51dfa722d00aa6435bf11f/connectwise-cpq.png "Product Avatar Image")

ConnectWise CPQ

](https://www.g2.com/products/connectwise-cpq/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/359/large_detail_13bbb369c8268754a786f3dce328f6ce.jpeg "Product Avatar Image")

Dynamics 365

](https://www.g2.com/products/dynamics-365-2026-11-02/reviews)[
View all
](https://www.g2.com/products/3cx/integrations)

**RingEX**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b832fe9bb15e5e18b6852a303b57d40/box.jpg "Product Avatar Image")

Box

](https://www.g2.com/products/box/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image")

Dropbox

](https://www.g2.com/products/dropbox/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[
View all
](https://www.g2.com/products/ringex/integrations)

Screenshots

**3CX**
 ![3CX screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/120246/3CX-Contact-Center.png)

**RingEX**
 ![RingEX screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/58552/1.JPG)

**Ratings**
from reviews

Meets Requirements

**3CX**

**8.9** /10

Based on 386 responses

**RingEX**

**8.8** /10

Based on 1,251 responses

Ease of Use

**3CX**

**9.0** /10

Based on 394 responses

**RingEX**

**8.6** /10

Based on 1,271 responses

Ease of Setup

**3CX**

**8.8** /10

Based on 273 responses

**RingEX**

**8.2** /10

Based on 848 responses

Ease of Admin

**3CX**

**8.9** /10

Based on 249 responses

**RingEX**

**8.3** /10

Based on 717 responses

Quality of Support

**3CX**

**7.9** /10

Based on 351 responses

**RingEX**

**8.0** /10

Based on 1,152 responses

Has the product been a good partner in doing business?

**3CX**

**8.6** /10

Based on 239 responses

**RingEX**

**8.3** /10

Based on 704 responses

Product Direction (% positive)

**3CX**

**8.3** /10

Based on 379 responses

**RingEX**

**8.0** /10

Based on 1,199 responses

**Features**
ratings from reviews

Video Conferencing

**9.0** /10

Based on 146 responses

**9.0** /10

Based on 318 responses

Call Center Infrastructure (CCI)

**8.7** /10

Based on 56 responses

**8.8** /10

Based on 272 responses

Cloud PBX Platforms

**8.7** /10

Based on 31 responses

**8.9** /10

Based on 109 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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VoIP Providers

**8.4** /10

Based on 286 responses

**8.9** /10

Based on 777 responses

UCaaS Platforms

**9.2** /10

Based on 74 responses

**9.4** /10

Based on 102 responses

Online Fax

Not enough data

**8.8** /10

Based on 219 responses

Webinar

Not enough data

**8.4** /10

Based on 109 responses

Conversation Intelligence

Not enough data

**9.3** /10

Based on 29 responses

Contact Center

**8.3** /10

Based on 329 responses

Not enough data

Live Chat

**8.5** /10

Based on 60 responses

Not enough data

Sales Coaching

Not enough data

**9.9** /10

Based on 9 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
36.3%

Mid-Market(51-1000 emp.)
54.4%

Enterprise(\> 1000 emp.)
9.3%

Small-Business(50 or fewer emp.)
36.3%

Mid-Market(51-1000 emp.)
54.4%

Enterprise(\> 1000 emp.)
9.3%

Small-Business(50 or fewer emp.)
57.0%

Mid-Market(51-1000 emp.)
35.8%

Enterprise(\> 1000 emp.)
7.2%

Small-Business(50 or fewer emp.)
57.0%

Mid-Market(51-1000 emp.)
35.8%

Enterprise(\> 1000 emp.)
7.2%

**Reviewers' Industry**

[![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX")](https://www.g2.com/products/3cx/reviews)
3CX

Information Technology and Services
11.2%

Education Management
5.2%

Hospital & Health Care
5.2%

Telecommunications
4.7%

Financial Services
4.3%

Other
69.5%

[![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](https://www.g2.com/products/ringex/reviews)
RingEX

Computer Software
9.3%

Information Technology and Services
6.3%

Insurance
5.2%

Financial Services
4.9%

Staffing and Recruiting
4.4%

Other
69.9%

Alternatives

**3CX Alternatives**

 ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva")

[
Nextiva
](/products/nextiva/reviews)

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

[
Genesys Cloud CX
](/products/genesys-cloud-cx/reviews)

 ![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling")

[
Webex Calling
](/products/webex-calling/reviews)

 ![Yeastar P-Series PBX System](https://images.g2crowd.com/uploads/product/hd_favicon/0a4b14d5df84aff266589fef1476a670/yeastar-p-series-pbx-system.svg "Yeastar P-Series PBX System")

[
Yeastar P-Series PBX System
](/products/yeastar-p-series-pbx-system/reviews)

**RingEX Alternatives**

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

[
Genesys Cloud CX
](/products/genesys-cloud-cx/reviews)

 ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva")

[
Nextiva
](/products/nextiva/reviews)

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")

[
Talkdesk
](/products/talkdesk/reviews)

## 3CX vs RingEX FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between RingEX vs 3CX?

3CX stands out for its higher G2 rating and ease of administration, while RingEX is favored for reliability and unified communications.

| | [RingEX](https://www.g2.com/products/ringex/reviews) | [3CX](https://www.g2.com/products/3cx/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.2/5 (1432 reviews) | 4.4/5 (547 reviews) |
| Largest Segment | Small-Business | Mid-Market |
| Ease of Setup score | 8.2 | 8.8 |
| Quality of Support score | 8.0 | 7.9 |
| Top Reviewer-Cited Strength | Reliability (107 all-time mentions) | Ease of Use (42 all-time mentions) |

### How do the pricing models of RingEX and 3CX compare?

3CX is rated higher for value, with a stronger price satisfaction score than RingEX.

- **RingEX:** Reviewers frequently mention that RingEX is expensive, with 23 all-time mentions of "Expensive" and 21 of "High Cost"; some appreciate the cost clarity and flexibility, but add-on costs are a recurring concern.
- **3CX:** Reviewers consistently highlight 3CX as affordable and offering unmatched value for its feature set, with 12 all-time mentions of "Affordable" and frequent praise for cost savings and competitive pricing.
- **Switching-reason:** In recent reviews, several buyers cite switching to 3CX for its lower cost and better value compared to legacy or higher-priced VoIP solutions.

### What are the best alternatives to RingEX and 3CX?

The top three alternatives to RingEX and 3CX are Nextiva, CloudTalk, and Genesys Cloud CX.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1432 reviews) | Small-Business | Reviewers mention flexible pricing but note add-on costs | Reliability (107 all-time mentions) |
| [3CX](https://www.g2.com/products/3cx/reviews) | 4.4/5 (547 reviews) | Mid-Market | Consistently praised for affordability and cost savings | Ease of Use (42 all-time mentions) |
| [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5 (3619 reviews) | Small-Business | — | — |
| [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1851 reviews) | Small-Business | — | — |
| [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1558 reviews) | Mid-Market | — | — |

### Which VoIP Providers features should I prioritize when comparing RingEX and 3CX?

Buyers comparing RingEX and 3CX should prioritize reliability, ease of use, integrations, unified communications, and cost.

- **Reliability:** RingEX has 107 all-time mentions for reliability, while 3CX has 31.
- **Ease of Use:** 3CX leads with a 9.0 Ease of Use score and 42 all-time mentions; RingEX scores 8.6.
- **Integrations:** 3CX has 20 all-time mentions for integrations; RingEX reviewers highlight integrations with Google, Microsoft, and CRMs.
- **Unified Communications:** RingEX is frequently cited for consolidating calls, messaging, and meetings in one platform (multiple recent reviews); 3CX is also praised for unified communications but with fewer all-time mentions.
- **Cost:** 3CX is consistently praised for affordability (12 all-time mentions), while RingEX is noted as expensive (23 all-time mentions).

### What are the pros and cons of RingEX vs 3CX?

RingEX's headline strength is reliability, while 3CX is most praised for ease of use and affordability.

- **RingEX strengths:** Reliability (107 all-time mentions), easy communication (85), unified communications platform, strong integrations with Google and Microsoft, and AI-powered features.
- **RingEX trade-offs:** Expensive (23 all-time mentions), high cost (21), interface complexity, and occasional call issues (47).
- **3CX strengths:** Ease of use (42 all-time mentions), reliability (31), flexibility (23), easy setup (21), integrations (20), and affordability (12).
- **3CX trade-offs:** Complex processes (11 all-time mentions), limited native AI features, and support limitations for certain hardware and integrations.

### Is RingEX or 3CX better for small businesses?

RingEX is a stronger fit for small businesses, as it is most popular in the Small-Business segment and is frequently praised for its unified communications and ease of onboarding.

- **RingEX:** Largest segment is Small-Business; reviewers highlight easy onboarding, unified communications, and strong support for small teams.
- **3CX:** Largest segment is Mid-Market; reviewers note flexibility and cost savings, but also mention that setup and administration can be more complex for non-technical small business users.

### Which VoIP Providers platform has better integrations?

RingEX is favored for integrations, with reviewers highlighting its breadth and utility in connecting with other business tools.

- **RingEX:** Reviewers frequently mention integrations with Google, Microsoft, and CRMs, noting that these integrations streamline workflows and are a key benefit of the platform.
- **3CX:** Reviewers mention integrations with HubSpot and CRM tools, but also note limitations due to the lack of an open API and fewer native integration options.

### How do RingEX and 3CX compare on customer support?

RingEX and 3CX are rated at near-parity for Quality of Support, with scores of 8.0 and 7.9 respectively, indicating similar reviewer satisfaction.

- **RingEX:** Reviewers describe support as knowledgeable and helpful, with several citing quick response times and effective onboarding, though a minority mention inconsistent experiences.
- **3CX:** Reviewers note that support is generally helpful, especially for technical issues, but some mention challenges with hardware support and the need to submit tickets for assistance.

### Which is easier to implement, RingEX or 3CX?

3CX is rated higher for Ease of Setup, with a 0.6-point advantage over RingEX, and also leads on Ease of Admin.

- **RingEX:** Reviewers describe setup as straightforward for most teams, with onboarding materials and guides making the process accessible, though some mention a learning curve for advanced features.
- **3CX:** Reviewers consistently highlight easy setup, quick deployment, and a low learning curve, especially for technical users, with many citing the ability to get started in under an hour.

### Which product has better Mobile?

3CX is rated higher for Mobile, with reviewers consistently praising its mobile app experience and accessibility.

- **RingEX:** Reviewers note strong mobile capabilities and cross-device consistency, but also mention occasional mobile app glitches and a learning curve for new users.
- **3CX:** Reviewers highlight the ability to use the mobile app across iOS and Android, with frequent praise for accessibility and ease of use on mobile devices.