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Compare 3CX and RingEX 
Featured Products
At a Glance
Market Segments
Mid-Market (54.9% of reviews)
Small-Business (57.8% of reviews)
Entry-Level Pricing
Free 10 Users
$30.00 1 User Per Month
3CX
Star Rating
(529)4.4 out of 5
Market Segments
Mid-Market (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansRingEX
Star Rating
(1,309)4.2 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate how this all-in-one approach streamlines workflows, making it easy to connect via various channels without switching between different apps.
- Users say that 3CX stands out for its simplicity and reliability, particularly highlighting its user-friendly interface. Many find it easy to manage calls and appreciate its strong call-handling features, which enhance communication efficiency, especially for outbound calls.
- According to verified reviews, RingEX has a significantly higher overall satisfaction score, reflecting its strong performance in user experience and support. Reviewers mention that managing and changing settings is straightforward, which is a crucial aspect for administrators.
- Reviewers mention that while 3CX is praised for its ease of use, it faces challenges in some advanced features compared to RingEX. Users have noted that RingEX's capabilities in video conferencing and screen sharing are particularly robust, making it a preferred choice for teams that rely heavily on visual collaboration.
- G2 reviewers highlight that RingEX's quality of support is commendable, with users feeling well-supported in their communication needs. In contrast, while 3CX's support is generally reliable, some users have expressed a desire for more proactive assistance in troubleshooting and feature implementation.
- Users say that RingEX's scalability is a significant advantage for small businesses, allowing them to grow without outgrowing their communication tools. Meanwhile, 3CX is often favored by mid-market companies for its flexible management options, but some users feel it may not be as adaptable for smaller teams looking for a more tailored experience.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
3CX
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
8.9
356
8.8
1,071
Ease of Use
9.0
363
8.6
1,087
Ease of Setup
8.8
243
8.2
669
Ease of Admin
9.0
226
8.3
590
Quality of Support
7.9
324
8.0
975
Has the product been a good partner in doing business?
8.6
215
8.3
578
Product Direction (% positive)
8.4
358
7.9
1,054
Features by Category
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Channels
9.4
134
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
96
|
Verified
Not enough data
7.3
70
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
25
Not enough data
Functions
8.9
182
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
8.9
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
9.1
119
Not enough data
8.8
100
Not enough data
8.5
97
|
Verified
Not enough data
Agentic AI - Contact Center
6.7
15
Not enough data
7.4
17
Not enough data
7.1
14
Not enough data
7.3
14
Not enough data
Administrative
8.3
151
|
Verified
Not enough data
9.0
180
|
Verified
Not enough data
8.5
186
|
Verified
Not enough data
9.0
116
Not enough data
8.3
105
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
9.1
254
9.1
38
|
Verified
9.1
142
9.0
34
8.7
117
9.2
39
|
Verified
8.9
141
8.6
35
|
Verified
9.1
123
Meeting Coordination
8.4
72
|
Verified
8.8
244
9.1
68
|
Verified
9.1
236
9.2
70
|
Verified
8.9
224
8.9
42
|
Verified
9.0
146
Software Type
9.0
83
|
Verified
9.0
244
9.3
46
|
Verified
9.1
144
9.2
43
|
Verified
9.2
161
Agentic AI - Video Conferencing
Not enough data
8.5
14
Not enough data
8.6
13
Not enough data
8.5
13
Platform
7.7
41
Feature Not Available
8.9
49
9.0
236
9.1
47
8.7
221
8.9
50
9.1
231
9.0
48
8.7
220
9.2
43
8.5
212
9.1
47
8.7
218
Generative AI
7.0
15
Feature Not Available
Workforce Management
9.2
49
8.8
220
8.7
48
8.6
214
Call Center Infrastructure (CCI)
Not enough data
8.9
23
Not enough data
8.9
23
Not enough data
9.1
23
Not enough data
9.0
23
Administrative
9.1
50
8.8
224
8.6
49
8.6
222
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
25
8.9
58
8.9
22
8.8
56
9.7
22
9.1
55
8.4
23
8.2
54
9.7
24
9.1
56
9.8
24
8.8
55
Advanced Features - Cloud PBX
8.6
21
8.7
52
7.7
22
8.5
54
8.0
23
8.6
53
7.1
22
8.9
54
Platform Basics - VoIP Providers
9.4
20
8.4
91
9.6
20
8.7
105
8.5
20
8.3
85
9.1
20
8.0
91
9.2
20
8.0
83
9.3
20
8.1
81
Basic Communication
9.5
192
|
Verified
9.1
505
|
Verified
8.4
133
|
Verified
8.3
396
|
Verified
8.3
133
|
Verified
8.7
425
|
Verified
8.2
118
|
Verified
8.2
363
|
Verified
8.8
173
|
Verified
8.5
428
|
Verified
9.5
185
|
Verified
9.0
434
|
Verified
Agentic AI - VoIP Providers
6.5
10
7.9
53
8.0
9
8.1
53
7.2
9
8.0
53
7.2
9
7.9
51
Access
8.5
118
|
Verified
8.2
379
|
Verified
8.5
155
|
Verified
8.3
394
|
Verified
8.4
165
|
Verified
8.6
425
Advanced Features
8.5
172
|
Verified
8.3
443
9.0
162
|
Verified
8.4
404
|
Verified
Feature Not Available
9.0
464
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Feature Not Available
9.7
24
|
Verified
8.7
51
|
Verified
9.1
23
|
Verified
8.1
17
Features
9.5
24
|
Verified
8.8
55
|
Verified
Feature Not Available
Feature Not Available
8.8
19
|
Verified
8.6
52
|
Verified
9.4
28
|
Verified
8.5
51
|
Verified
8.6
27
|
Verified
8.6
53
|
Verified
Feature Not Available
8.2
49
Categories
Categories
Shared Categories
3CX and RingEX are categorized as UCaaS Platforms, VoIP Providers, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Unique Categories
3CX is categorized as Live Chat and Contact Center
RingEX is categorized as Online Fax and Webinar
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Hospital & Health Care
5.5%
Telecommunications
5.1%
Education Management
4.8%
Construction
4.3%
Other
70.1%
Computer Software
9.6%
Insurance
5.2%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Other
70.3%
Alternatives
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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