Discussioni Live Chat Software

Currently it is only possible to get chat sounds, but was wondering if there is the ability to get sounds/notifications for emails and web form submissions.

ricevere messaggi dai chatbot di Tidio su Facebook.

is there a simple way to integrate M2 with AC without using Zapier?

Fantastico

Al momento usiamo Aircall per chiamare i nostri clienti, sarebbe molto più facile poter chiamare direttamente da HelpScout.

I'm curious on how I should clean our email list and what to do with our inactive subscribers. Also some good habits to keep our list healthy.

Da dove provengono tutti i nostri 'messaggi'? Riceviamo truffatori e vari messaggi che non hanno senso.

Vorrei salvare gli allegati. Sono principalmente ricevute che sto salvando.

If the messages come in and the agent doesn't have chat access they can't translate the ticket.

La maggior parte delle volte dobbiamo unire le conversazioni e penso che dovrebbero essere unite.

Come posso usare questo per inviare messaggi ai clienti? Posso anche inviare immagini a tutti i clienti? e come posso farlo?

Mi piace il Genesys Cloud. Non ci sono ulteriori domande. Grazie

Sullo sviluppo e miglioramenti di Gorgias.

Is very inconvenient

Calls are being kept waiting in the line and there are no details to get back to those customers.

To compare with other products to see if something unique or new introduced as feature that Zoho Helpdesk may lack.

on the agent workspace, email chains keep being pulled into the conversation flow. this is where the customer responds back with the entire email chain as their email. this makes it extremely hard to find the latest reply when it is somewhere half way up the ticket

I'm asking leads to book a strategy session. If they don't book, go down one path. If they do book with calendly, get a different series of emails. Tested multiple scenarios, but leads are still going thru the "didn't book path".

We need to integrate our sip trunk directly to the telephony section in Zoho, that is possible?

Ho bisogno di poter accedere e avviare nuovi ticket da un dispositivo mobile Apple.

Se sì, ho anche la possibilità di modificare e modificare l'elenco? Voglio sapere di più sul sistema di automazione, posso impostare email di follow-up automatiche che devono essere inviate in giorni e date specifici?

There is currently no way to identify or filter what is the set of the products/items you can select during the quote creation. We have two sources of products and one of them is wrong. Because we can see which set the product displayed belongs to, our sales are selecting the wrong items. This... Leggi di più

Le aziende di prodotti enterprise usano Tidio? Se no, perché?

I would like someone to review if I'm optimizing my experience with this tool. Thanks

Quando Tidio introdurrà l'integrazione con WhatsApp, che è una parte essenziale del marketing ora?

Which are the best practices when creating or customizing the triggers?

Has anyone else had seemingly un fixable broken links in AC?Support could not help me fix mine after tonnes of messaging so now I send that link in a separate email to my clients which is a bit clunky to say the least!

Vai al centro commerciale delle applicazioni sul mio cellulare iOS o Android. Trova l'applicazione Skype for Business. Tocca il pulsante di download, e poi accedi all'applicazione con le mie credenziali Microsoft 365 quando è installata. Concedi all'applicazione le autorizzazioni per i miei... Leggi di più

This would be a game-changer for me to be able to actually speak with someone one and one to walk me through my challenges with the platform

Feedback Support

I received an error message when attempting to upload the screenshot of me signed in. Let me know if you would like me to provide it another way.

It will be better if you can add a feature where not just a CSAT is showing up but also the feedback of the customer

Before the customer answered by the representative they can verify their information via IVR so their information will be auto populate to us.

What are your future plans with UJET? Do you plan on adding other features? Can you give us some insights?

Good

Can we also use this service like other system provides like camera or videocalls?