# Efficient but how precise?

I understand that it can handle multiple conversations and often resolve issues without human intervention. However, what happens in a hypothetical emergency situation where a misunderstanding occurs and it cannot redirect to real help?

##### Post Metadata
- Posted at: 3 mesi fa
- Author title: Process Specialist
- Net upvotes: 2



## Related Product
[Sobot Omnichannel Suite](https://www.g2.com/it/products/sobot-omnichannel-suite/reviews)

## Related Category
[Supporto Conversazionale](https://www.g2.com/it/categories/conversational-support)

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