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Compare Userflow and Userpilot 
At a Glance
Market Segments
Small-Business (63.6% of reviews)
Mid-Market (56.0% of reviews)
Entry-Level Pricing
Free Trial
Starting at $249.00
Userflow
Star Rating
(112)4.8 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansUserpilot
Star Rating
(948)4.6 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Userpilot excels in providing deep insights into platform usage and user activity, which is particularly beneficial for product managers. Users appreciate features like user retention metrics and time spent analytics, allowing them to make data-driven decisions about feature adoption.
- Users say that Userflow stands out for its ease of use, making it accessible for less-technical staff. Reviewers highlight how quickly they can build flows and launchers, which enhances team productivity and allows for rapid implementation of user onboarding processes.
- According to verified reviews, Userpilot's implementation process is praised for being intuitive and straightforward, with users noting that the chrome extension works seamlessly. This ease of setup is a significant advantage for teams looking to get started quickly without extensive training.
- Reviewers mention that while Userflow offers a broad range of customization options, some users feel that it may not provide the same level of detailed analytics as Userpilot. This can be a drawback for teams that rely heavily on data insights to inform their product strategies.
- Users highlight that Userpilot's customer support is highly rated, with many finding the team to be responsive and helpful. This level of support can be crucial for teams that need assistance during the onboarding process or when troubleshooting issues.
- G2 reviewers note that Userflow's constant improvements and additional features are a strong point, but some users feel that the platform could benefit from more robust data analysis capabilities compared to Userpilot. This difference may influence teams that prioritize in-depth user behavior tracking.
Pricing
Entry-Level Pricing
Userflow
Free Trial
Free Trial
Free for 14 days. No credit card required.
- 14 day free trial
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Userflow
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
9.2
80
8.8
764
Ease of Use
9.3
81
8.6
821
Ease of Setup
9.3
48
8.6
617
Ease of Admin
9.4
47
8.7
349
Quality of Support
9.8
78
9.4
689
Has the product been a good partner in doing business?
9.7
45
9.3
345
Product Direction (% positive)
9.8
68
9.4
781
Features by Category
User Behavior
Not enough data
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
36
Not enough data
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
User Analysis
8.8
32
8.9
549
7.7
38
8.1
556
User Support
8.6
42
8.7
578
8.3
23
7.7
477
9.0
35
8.4
509
Walkthrough Type
9.3
38
8.2
498
9.8
52
8.9
547
Platform Basics - Digital Adoption Platform
Not enough data
8.5
102
Not enough data
9.0
117
Analytics - Digital Adoption Platform
Not enough data
8.6
114
Functions - Digital Adoption Platform
Not enough data
8.8
98
Not enough data
9.1
117
Agentic AI - Digital Adoption Platform
Not enough data
7.8
49
Product Analytics
Not enough data
8.6
271
Not enough data
8.6
276
Not enough data
8.6
275
Not enough data
8.2
266
Not enough data
7.7
251
Not enough data
7.8
245
Not enough data
7.5
241
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.5
37
Not enough data
6.7
36
Not enough data
7.1
37
Not enough data
6.9
37
Survey Management
Not enough data
8.5
225
Not enough data
8.6
221
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
224
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
209
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
7.0
22
Not enough data
6.7
21
Not enough data
7.1
21
Categories
Categories
Shared Categories
Userflow and Userpilot are categorized as Digital Adoption Platform
Unique Categories
Userflow has no unique categories
Reviews
Reviewers' Company Size
Userflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
46.7%
Information Technology and Services
16.8%
Financial Services
6.5%
Marketing and Advertising
2.8%
Internet
2.8%
Other
24.3%
Computer Software
37.3%
Information Technology and Services
15.5%
Financial Services
5.7%
Internet
4.4%
Marketing and Advertising
3.5%
Other
33.7%
Discussions
What are user flows for?
1 Comment
JR
Generally they are used for user onboarding. You can give step-by -step instructions on how to use your software. We also use them for refreshers that people...Read more
Userflow has no more discussions with answers
Userpilot has no discussions with answers
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