Users report that Userpilot excels in "Quality of Support" with a score of 9.5, while Userflow also performs well at 9.8, indicating that both platforms prioritize customer assistance, but Userflow may have a slight edge in responsiveness.
Reviewers mention that Userpilot's "Ease of Use" is rated at 8.6, which is lower than Userflow's impressive score of 9.3, suggesting that Userflow may offer a more intuitive interface for new users.
G2 users highlight Userpilot's "Survey Builder" feature with a score of 8.4, while Userflow's survey management capabilities are not as highly rated, indicating that Userpilot may provide a more robust tool for creating surveys.
Users on G2 note that Userflow shines in "Audio-visual Walkthroughs" with a score of 9.4, compared to Userpilot's 8.3, suggesting that Userflow offers a more engaging way to guide users through processes.
Reviewers say that Userpilot's "Data Analysis" feature is rated at 8.0, which is higher than Userflow's 7.6, indicating that Userpilot may provide better insights into user behavior through its analytics tools.
Users report that Userflow's "Behavior-responsive Messaging" feature scores 8.9, outperforming Userpilot's 8.5, suggesting that Userflow may offer more effective ways to communicate with users based on their actions.
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Generally they are used for user onboarding. You can give step-by -step instructions on how to use your software. We also use them for refreshers that people...Read more
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