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Compare Userflow and Userpilot

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At a Glance
Userflow
Userflow
Star Rating
(106)4.8 out of 5
Market Segments
Small-Business (63.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plans
Userpilot
Userpilot
Star Rating
(882)4.6 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Userpilot excels in "Quality of Support" with a score of 9.5, while Userflow also performs well at 9.8, indicating that both platforms prioritize customer assistance, but Userflow may have a slight edge in responsiveness.
  • Reviewers mention that Userpilot's "Ease of Use" is rated at 8.6, which is lower than Userflow's impressive score of 9.3, suggesting that Userflow may offer a more intuitive interface for new users.
  • G2 users highlight Userpilot's "Survey Builder" feature with a score of 8.4, while Userflow's survey management capabilities are not as highly rated, indicating that Userpilot may provide a more robust tool for creating surveys.
  • Users on G2 note that Userflow shines in "Audio-visual Walkthroughs" with a score of 9.4, compared to Userpilot's 8.3, suggesting that Userflow offers a more engaging way to guide users through processes.
  • Reviewers say that Userpilot's "Data Analysis" feature is rated at 8.0, which is higher than Userflow's 7.6, indicating that Userpilot may provide better insights into user behavior through its analytics tools.
  • Users report that Userflow's "Behavior-responsive Messaging" feature scores 8.9, outperforming Userpilot's 8.5, suggesting that Userflow may offer more effective ways to communicate with users based on their actions.
Pricing
Entry-Level Pricing
Userflow
Free Trial
Free Trial
Browse all 4 pricing plans
Userpilot
Starter
Starting at $249.00
Browse all 3 pricing plans
Free Trial
Userflow
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
9.2
76
8.8
737
Ease of Use
9.3
77
8.6
792
Ease of Setup
9.3
44
8.6
590
Ease of Admin
9.3
43
8.7
336
Quality of Support
9.8
74
9.5
665
Has the product been a good partner in doing business?
9.7
41
9.3
333
Product Direction (% positive)
9.8
64
9.4
752
Features by Category
Not enough data
7.3
40
User Behavior
Not enough data
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
36
Not enough data
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
8.8
55
8.5
579
User Analysis
8.7
30
8.9
541
7.6
37
8.1
550
User Support
8.6
42
8.7
564
8.3
23
7.8
472
9.0
34
8.4
499
Walkthrough Type
9.3
38
8.2
495
9.8
51
8.9
541
Platform Basics - Digital Adoption Platform
Not enough data
8.4
96
Not enough data
8.9
101
Analytics - Digital Adoption Platform
Not enough data
8.6
97
Functions - Digital Adoption Platform
Not enough data
8.8
95
Not enough data
9.1
99
Agentic AI - Digital Adoption Platform
Not enough data
7.7
47
Not enough data
7.6
275
Product Analytics
Not enough data
8.6
269
Not enough data
8.6
274
Not enough data
8.6
273
Not enough data
8.2
265
Not enough data
7.7
250
Not enough data
7.8
244
Not enough data
7.5
241
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.7
36
Not enough data
6.7
36
Not enough data
7.0
36
Not enough data
6.9
36
Not enough data
7.8
229
Survey Management
Not enough data
8.5
222
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Categories
Categories
Shared Categories
Userflow
Userflow
Userpilot
Userpilot
Userflow and Userpilot are categorized as Digital Adoption Platform
Unique Categories
Userflow
Userflow has no unique categories
Userpilot
Userpilot is categorized as Product Analytics, Survey, and Session Replay
Reviews
Reviewers' Company Size
Userflow
Userflow
Small-Business(50 or fewer emp.)
63.1%
Mid-Market(51-1000 emp.)
35.9%
Enterprise(> 1000 emp.)
1.0%
Userpilot
Userpilot
Small-Business(50 or fewer emp.)
39.6%
Mid-Market(51-1000 emp.)
55.9%
Enterprise(> 1000 emp.)
4.5%
Reviewers' Industry
Userflow
Userflow
Computer Software
46.6%
Information Technology and Services
16.5%
Financial Services
6.8%
Marketing and Advertising
2.9%
Internet
2.9%
Other
24.3%
Userpilot
Userpilot
Computer Software
37.8%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
3.0%
Other
32.9%
Alternatives
Userflow
Userflow Alternatives
Pendo
Pendo
Add Pendo
UserGuiding
UserGuiding
Add UserGuiding
Appcues
Appcues
Add Appcues
WalkMe
WalkMe
Add WalkMe
Userpilot
Userpilot Alternatives
Pendo
Pendo
Add Pendo
Whatfix
Whatfix
Add Whatfix
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
UserGuiding
UserGuiding
Add UserGuiding
Discussions
Userflow
Userflow Discussions
What are user flows for?
1 Comment
Joe R.
JR
Generally they are used for user onboarding. You can give step-by -step instructions on how to use your software. We also use them for refreshers that people...Read more
Monty the Mongoose crying
Userflow has no more discussions with answers
Userpilot
Userpilot Discussions
Monty the Mongoose crying
Userpilot has no discussions with answers