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Compare Twilio Segment and Usercentrics 
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At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
$120 Per month
Free
Twilio Segment
Star Rating
(562)4.5 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansUsercentrics
Star Rating
(197)4.3 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Segment excels in "Integrations" with a score of 9.1, allowing seamless connections with various platforms, while Usercentrics scores 8.5, indicating fewer integration options. Reviewers mention that Segment's pre-built connectors simplify the setup process significantly.
- Reviewers mention that Usercentrics shines in "Quality of Support" with a score of 9.1, compared to Segment's 8.6. Users on G2 appreciate the responsive customer service and detailed guidance provided by Usercentrics, making it easier to resolve issues quickly.
- Users say that Segment's "Data Mapping - automated" feature scores 8.7, which is highly praised for its efficiency in handling data flows, while Usercentrics scores 8.6 in the same category, indicating a slight edge for Segment in automation capabilities.
- G2 users report that Usercentrics has a strong performance in "Privacy Impact Assessments" with a score of 8.8, which is crucial for compliance, while Segment scores 8.8 as well, but users mention that Usercentrics provides more comprehensive tools for managing privacy regulations.
- Reviewers mention that Segment's "Dashboard" feature scores 9.0, providing a user-friendly interface for data visualization, whereas Usercentrics scores 8.2, indicating that while it offers dashboards, they may not be as intuitive or feature-rich as Segment's.
- Users report that Segment's "Data Subject Access Requests" functionality scores 9.1, highlighting its effectiveness in managing user data requests, while Usercentrics also performs well but with a slightly lower score, indicating that Segment may offer a more robust solution in this area.
Pricing
Entry-Level Pricing
Twilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Usercentrics
Free
Free
Available for everyone with fewer than 1,000 sessions and one domain, all core features included.
- 1 domain
- 1,000 sessions per month
- 1 privacy regulation
Free Trial
Twilio Segment
Free Trial is available
Usercentrics
Free Trial is available
Ratings
Meets Requirements
8.9
427
8.7
166
Ease of Use
8.7
429
8.2
171
Ease of Setup
8.5
245
8.0
156
Ease of Admin
8.9
237
8.4
131
Quality of Support
8.6
367
8.6
141
Has the product been a good partner in doing business?
8.8
225
8.6
122
Product Direction (% positive)
8.3
387
8.1
163
Features by Category
Administration
8.6
86
Not enough data
8.2
68
Not enough data
8.7
77
Not enough data
8.0
85
Not enough data
Management
8.2
43
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
8.6
46
Not enough data
Compliance
8.9
96
Not enough data
8.7
80
Not enough data
8.8
85
Not enough data
8.7
83
Not enough data
Security
9.0
56
Not enough data
8.4
54
Not enough data
8.9
50
Not enough data
Data Quality
8.7
99
Not enough data
9.1
98
Not enough data
9.3
98
Not enough data
Maintainence
9.0
53
Not enough data
8.7
46
Not enough data
Generative AI
7.1
7
Not enough data
7.4
7
Not enough data
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.5
142
|
Verified
Not enough data
8.7
147
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
138
|
Verified
Not enough data
Intelligence
8.0
123
|
Verified
Not enough data
6.9
85
|
Verified
Not enough data
Feature Not Available
Not enough data
Functionality
9.1
27
Not enough data
8.4
18
Feature Not Available
8.8
26
Not enough data
9.0
24
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
9.0
26
Not enough data
8.7
25
Not enough data
8.6
24
Not enough data
8.7
29
Not enough data
9.0
27
Not enough data
9.0
28
Not enough data
Functionality
9.0
21
8.0
139
8.7
21
7.7
137
9.1
24
8.0
135
8.3
21
8.3
137
8.5
18
7.4
130
8.6
23
7.2
121
8.7
20
7.3
115
8.3
15
7.7
136
8.7
18
7.6
119
Functionality
Not enough data
8.3
58
Not enough data
8.1
60
Not enough data
Feature Not Available
Not enough data
8.5
66
Not enough data
7.8
61
Functionality
Not enough data
8.0
24
Not enough data
8.3
20
Not enough data
8.8
22
Not enough data
8.6
25
Not enough data
8.2
22
Not enough data
8.5
25
Development
8.9
47
Not enough data
8.1
39
Not enough data
Management
8.0
46
Not enough data
8.6
43
Not enough data
Integration Options
8.4
23
Not enough data
8.4
23
Not enough data
8.8
39
Not enough data
8.5
20
Not enough data
Data Management
7.9
7
Not enough data
8.1
7
Not enough data
6.7
7
Not enough data
8.1
6
Not enough data
6.9
6
Not enough data
Functionality
8.3
7
Not enough data
7.6
7
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
6.9
6
Not enough data
Security
8.3
5
Not enough data
7.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Functionality
8.4
18
Feature Not Available
8.6
13
Feature Not Available
8.6
11
Not enough data
8.8
12
Not enough data
Categories
Categories
Shared Categories
Twilio Segment and Usercentrics are categorized as Consent Management Platform (CMP) and Data Subject Access Request (DSAR)
Unique Categories
Twilio Segment is categorized as Data Privacy Management, Data Governance, Customer Data Platform (CDP), E-Commerce Data Integration, and Reverse ETL
Usercentrics is categorized as Privacy Policy Generator and Cookie Tracking
Reviews
Reviewers' Company Size
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Usercentrics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.9%
Computer Software
12.0%
Marketing and Advertising
7.9%
Retail
7.3%
Information Technology and Services
6.3%
Consumer Goods
4.7%
Other
61.8%
Alternatives
Discussions
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
What is Usercentrics used for?
1 Comment
Official Response from Usercentrics
Usercentrics is used to help organizations comply with data privacy regulations. Usercentrics Consent Management Platform (CMP) enables the display of a...Read more
Usercentrics has no more discussions with answers
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