# Toast vs TouchBistro Restaurant POS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Toast excels in providing comprehensive reporting features, with users highlighting its ability to generate detailed sales and labor summaries. One user mentioned that it effectively handles payroll across multiple entities, making it a strong choice for businesses that require robust analytics.
- **Users say** that TouchBistro Restaurant POS stands out for its **user-friendly interface** and intuitive design, which requires minimal training. Reviewers appreciate how quickly they can find what they need using the help function, making it a good option for teams looking for a straightforward setup.
- **According to verified reviews** , Toast's offline mode is a significant advantage, allowing operations to continue even during network outages. Users have praised this feature for ensuring smooth service, especially in busy restaurant environments where connectivity can be an issue.
- **Reviewers mention** that while TouchBistro offers commendable customer service, Toast has a broader range of features that cater to various operational needs, such as menu building and inventory management. Users have noted that Toast's capabilities in these areas are particularly beneficial for managing complex restaurant operations.
- **G2 reviewers highlight** that Toast's payment processing options, including the ability for customers to pay at the table, enhance the overall dining experience. This feature has been noted as a solution to slow payment issues, which can be a common pain point in the restaurant industry.
- **Users report** that while both platforms have similar star ratings, Toast's higher G2 Score reflects greater overall satisfaction among users. This is particularly evident in areas like employee scheduling and accounting, where Toast consistently receives higher praise for its functionality and ease of use.



| | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 368 | 108 | 
| **Largest Market Segment** | Small-Business (66.2% of reviews) | Small-Business (84.8% of reviews) | 
| **Entry Level Price** | Starting at $0.00 Per Month | $249USD/MO. | 

---
## Top Pros & Cons

### Toast

Pros:
- Ease of Use (87 reviews)
- Intuitive (33 reviews)

Cons:
- Poor Customer Support (24 reviews)
- Expensive (19 reviews)

### TouchBistro Restaurant POS

Pros:
- Ease of Use (1 reviews)
- Reliability (1 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Connectivity Issues (1 reviews)

---
## Ratings Comparison
| Rating | Toast | TouchBistro Restaurant POS | 
|---|---|---|
  | **Meets Requirements** | 8.5 (271 reviews) | 7.7 (101 reviews) | 
  | **Ease of Use** | 8.8 (271 reviews) | 8.5 (103 reviews) | 
  | **Ease of Setup** | 8.2 (183 reviews) | 7.9 (72 reviews) | 
  | **Ease of Admin** | 8.5 (161 reviews) | 8.5 (70 reviews) | 
  | **Quality of Support** | 7.8 (261 reviews) | 7.7 (99 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (162 reviews) | 8.3 (69 reviews) | 
  | **Product Direction (% positive)** | 8.3 (261 reviews) | 7.9 (101 reviews) | 

---
## Pricing

### Toast

#### Entry-Level Pricing

Plan: Starter Kit

Price: Starting at $0.00 Per Month

Description: Ideal for small restaurants who need one or two terminals to get up and running.

Key Features:
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting

[Browse all 3 editions](https://www.g2.com/products/toast/pricing)

#### Free Trial

No

### TouchBistro Restaurant POS

#### Entry-Level Pricing

Plan: TEAM - Up to 5 Licenses

Price: $249USD/MO.

Description: Recommended for:
Mid-size restaurants or bars that want the convenience and efficiency of always having a POS within arms reach. This plan allows you to keep an iPad stationary in each of your service areas, or have servers bring them tableside.


[Browse all 4 editions](https://www.g2.com/products/touchbistro-restaurant-pos/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Toast** | 8.4/10 | 54 |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### Core HR

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Organization Management** | 8.2 (14 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 8.9 (14 reviews) | Not enough data | 
| **Expense Management** | 8.3 (7 reviews) | Not enough data | 
| **Salary Structures** | 8.0 (11 reviews) | Not enough data | 
| **Compliance** | 9.0 (13 reviews) | Not enough data | 
| **Benefits Administration** | 8.5 (11 reviews) | Not enough data | 

#### Generative AI

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Customization ** | 7.5 (36 reviews) | Not enough data | 
| **Integration APIs** | 7.3 (28 reviews) | Not enough data | 
| **Internationalization** | 8.1 (25 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (40 reviews) | Not enough data | 
| **Performance** | 7.9 (38 reviews) | Not enough data | 
| **Mobility** | 8.2 (34 reviews) | Not enough data | 
| **Reporting** | 8.1 (40 reviews) | Not enough data | 
| **Dashboards** | 8.1 (37 reviews) | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Toast** | 8.1/10 | 47 |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### Employee Self Service

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Web Portal** | 8.4 (38 reviews) | Not enough data | 
| **Benefits Manager** | 7.6 (22 reviews) | Not enough data | 
| **Mobile** | 7.7 (32 reviews) | Not enough data | 

#### Administration

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Payroll Entry** | 8.4 (41 reviews) | Not enough data | 
| **Time Off Accrual** | 8.1 (32 reviews) | Not enough data | 
| **Direct Deposit** | 8.6 (39 reviews) | Not enough data | 
| **Expense Reimbursement** | Feature Not Available | Not enough data | 
| **Pre-tax Deductions** | 8.1 (31 reviews) | Not enough data | 
| **Wage Garnishment** | 7.7 (30 reviews) | Not enough data | 
| **Approvals** | 7.8 (29 reviews) | Not enough data | 
| **Check/W-2 Printing** | 8.4 (37 reviews) | Not enough data | 
| **Check/W-2 Delivery** | 8.5 (36 reviews) | Not enough data | 

#### Taxes

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Tax Calculation** | 8.4 (38 reviews) | Not enough data | 
| **Tax Filing** | 8.2 (32 reviews) | Not enough data | 
| **Automatic Tax Payment** | 8.4 (30 reviews) | Not enough data | 

#### Integration

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **API / Integration** | 7.6 (28 reviews) | Not enough data | 
| **Time Tracking Integration** | 8.3 (33 reviews) | Not enough data | 
| **Accounting Integration** | 8.1 (26 reviews) | Not enough data | 
| **Core HR Integration** | 7.5 (25 reviews) | Not enough data | 

#### Platform

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Reporting and Dashboards** | 7.8 (45 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (45 reviews) | Not enough data | 
| **Performance and Reliability** | 8.6 (45 reviews) | Not enough data | 
| **Scalability** | 8.2 (37 reviews) | Not enough data | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### POS

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 

#### Marketing

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Toast** | 8.5/10 | 190 |
| **TouchBistro Restaurant POS** | 6.1/10 | 24 |

#### Administration

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Menu Building** | 8.8 (148 reviews) | 6.6 (20 reviews) | 
| **Inventory Management** | 8.0 (88 reviews) | 5.4 (19 reviews) | 
| **Employee Scheduling** | 7.6 (71 reviews) | 4.9 (15 reviews) | 
| **Accounting** | 8.3 (115 reviews) | 6.2 (20 reviews) | 
| **Reporting & Analytics** | 8.6 (156 reviews) | 6.3 (21 reviews) | 
| **Loyalty Management** | 8.1 (93 reviews) | 6.1 (12 reviews) | 

#### Meal Service

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Payment Gateway** | 8.8 (147 reviews) | 5.2 (20 reviews) | 
| **Table Management** | 8.9 (114 reviews) | 6.7 (20 reviews) | 
| **Check Adjustment** | 8.7 (147 reviews) | 6.4 (20 reviews) | 
| **Kitchen Tickets** | 8.9 (141 reviews) | 6.7 (21 reviews) | 
| **Takeout & Delivery** | 8.7 (130 reviews) | 6.6 (15 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Toast** | 8.5/10 | 94 |
| **TouchBistro Restaurant POS** | 6.1/10 | 13 |

#### Platform Basics

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Reporting** | 8.6 (74 reviews) | 6.2 (11 reviews) | 
| **Interoperability** | 8.3 (58 reviews) | 5.6 (9 reviews) | 

#### Back Office

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Accounting** | 8.7 (65 reviews) | 5.6 (11 reviews) | 
| **Employee Management** | 8.1 (71 reviews) | 5.7 (10 reviews) | 
| **Analytics** | 8.6 (72 reviews) | 7.1 (11 reviews) | 
| **Inventory Management** | 7.8 (45 reviews) | 5.4 (9 reviews) | 

#### Front of Office

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **POS** | 9.2 (81 reviews) | 6.7 (11 reviews) | 
| **Table Management** | 8.7 (62 reviews) | 6.7 (11 reviews) | 
| **Kitchen Ticketing** | 8.8 (76 reviews) | 6.4 (11 reviews) | 
| **Reservations** | 7.3 (40 reviews) | 5.9 (9 reviews) | 

#### Platform Data

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Dashboard** | 9.0 (72 reviews) | 6.0 (10 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### Generative AI

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Restaurant Marketing Tools

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### Customer Data and Insights

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Customer Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **SMS & Push Notifications** | Not enough data | Not enough data | 

#### Engagement and Retention

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Offers Management** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Integration and Compliance

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Compliance and Consent Management** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### Payments

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to Toast (5):** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools), [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Toast | TouchBistro Restaurant POS | 
|---|---|---|
| **Small-Business** | 66.2% | 84.8% | 
| **Mid-Market** | 32.3% | 11.4% | 
| **Enterprise** | 1.5% | 3.8% | 

### By Industry

#### Toast

- **Restaurants:** 51.2%
- **Food & Beverages:** 26.7%
- **Hospitality:** 6.4%
- **Accounting:** 1.8%
- **Financial Services:** 0.9%
- **Food Production:** 0.9%
- **Entertainment:** 0.9%
- **Information Technology and Services:** 0.9%
- **Consumer Goods:** 0.9%
- **Real Estate:** 0.9%
- **Other:** 8.5%

#### TouchBistro Restaurant POS

- **Restaurants:** 29.5%
- **Food & Beverages:** 22.9%
- **Hospitality:** 13.3%
- **Retail:** 3.8%
- **Entertainment:** 3.8%
- **Information Technology and Services:** 2.9%
- **Wine and Spirits:** 1.9%
- **Food Production:** 1.9%
- **Investment Management:** 1.9%
- **Internet:** 1.9%
- **Other:** 16.2%

---
## Alternatives

### Alternatives to Toast

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (376 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (236 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4210 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6367 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (106 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)

### Alternatives to TouchBistro Restaurant POS

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [Silverware](https://www.g2.com/products/silverware/reviews) — 3.8/5 stars (62 reviews)
- [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) — 4.1/5 stars (146 reviews)

---
## Top Discussions

### Toast

- Title: [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) — 2 comments, 1 upvote
  > **Top comment:** "I would advise against it. They are made for restaurants, and even that isn’t handled very well. "
- Title: [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) — 1 comment, 1 upvote
  > **Top comment:** "You can sit down at home;
- Check to reports & Sales
- Update menus
- Payroll
- Dispute charges or any credit card problem
- Great marketing opportinute"
- Title: [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) — 1 comment, 1 upvote
  > **Top comment:** "yes, and much more. 
they can do inventory, payroll, & martketing
"
- Title: [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) — 1 comment, 1 upvote
  > **Top comment:** "able to handle offline mode. 
This is very important that not many systems can do this. 
(toast is great offline)"

### TouchBistro Restaurant POS

- Title: [Do you support the Star Kitchen Buzzer?](https://www.g2.com/discussions/hardware-setup) — 2 comments, 1 upvote
  > **Top comment:** "Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the..."
- Title: [What is TouchBistro Restaurant POS used for?](https://www.g2.com/discussions/what-is-touchbistro-restaurant-pos-used-for) — 1 comment
  > **Top comment:** "It’s a point-of-sale (POS) system specifically designed for the restaurant industry, and it really helped streamline everything—from taking orders to..."
- Title: [How do i put someone’s name across a table rather than just their colour?](https://www.g2.com/discussions/how-do-i-put-someone-s-name-across-a-table-rather-than-just-their-colour) — 1 comment, 1 upvote
  > **Top comment:** "Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'..."
- Title: [I have printers from a previous POS. Will they work with TouchBistro?](https://www.g2.com/discussions/hardware-setup-e3519a59-f9fb-4ee8-acd2-8c6fa8754f40) — 1 comment, 1 upvote
  > **Top comment:** "Keep it up https://orcid.org/0000-0002-0641-850X"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/toast-vs-touchbistro-restaurant-pos)