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Compare Toast and TouchBistro Restaurant POS 
Featured Products
At a Glance
Market Segments
Small-Business (66.4% of reviews)
Small-Business (84.6% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
$249USD/MO.
Toast
Star Rating
(362)4.2 out of 5
Market Segments
Small-Business (66.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansTouchBistro Restaurant POS
Star Rating
(107)4.2 out of 5
Market Segments
Small-Business (84.6% of reviews)
Pros & Cons
Entry-Level Pricing
$249USD/MO.
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Toast excels in overall user satisfaction, reflected in its higher G2 Score compared to TouchBistro. Users appreciate its restaurant-specific all-in-one platform, which simplifies both front-of-house and back-of-house operations.
- Users say that Toast's ease of use is a standout feature, with many highlighting how intuitive the interface is. One reviewer noted, "Everything is much easier. You use Toast just like using any tablet," which contributes to a smoother daily operation.
- According to verified reviews, TouchBistro shines in customer service, with users praising its hands-on support and quick response times. One user mentioned, "I’ve also had great experiences with customer service over the phone," indicating a strong support system for users.
- Reviewers mention that while both platforms are user-friendly, Toast offers superior functionality in areas like menu building and reporting. Users highlighted Toast's robust reporting system, stating, "It's easy to use, I can find everything I need quickly," which is crucial for effective restaurant management.
- G2 reviewers note that Toast has a significant advantage in features like inventory management and employee scheduling, scoring higher in these areas. Users have commented on how Toast's inventory management is efficient, with one stating, "Processing credit card transactions is easy," which ties into overall operational efficiency.
- Users report that while TouchBistro is user-friendly and requires minimal training, it falls short in advanced features compared to Toast. One user mentioned, "Quick, Intuitive - easy to learn by staff," but also noted limitations in areas like inventory management and analytics, which are critical for growth.
Pricing
Entry-Level Pricing
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
TouchBistro Restaurant POS
TEAM - Up to 5 Licenses
$249USD/MO.
Recommended for:
Mid-size restaurants or bars that want the convenience and efficiency of always having a POS within arms reach. This plan allows you to keep an iPad stationary in each of your service areas, or have servers bring them tableside.
Free Trial
Toast
No trial information availableTouchBistro Restaurant POS
No trial information availableRatings
Meets Requirements
8.5
263
7.7
100
Ease of Use
8.8
263
8.6
102
Ease of Setup
8.2
177
8.0
71
Ease of Admin
8.5
161
8.5
69
Quality of Support
7.7
254
7.8
98
Has the product been a good partner in doing business?
8.3
162
8.4
68
Product Direction (% positive)
8.3
253
8.0
100
Features by Category
Core HR
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Not enough data
Generative AI
Not enough data
Not enough data
Platform
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Not enough data
Employee Self Service
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Not enough data
Administration
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Not enough data
Taxes
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Not enough data
Integration
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Not enough data
Platform
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
Not enough data
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
148
6.6
20
7.9
86
5.4
19
7.6
70
4.9
15
8.2
114
6.2
20
8.6
153
6.3
21
8.1
92
6.1
12
Meal Service
8.8
146
5.4
19
8.9
113
6.7
20
8.7
145
6.4
20
8.9
141
6.7
21
8.7
128
6.6
15
Platform Basics
8.6
74
6.2
11
8.3
58
5.6
9
Back Office
8.7
65
5.6
11
8.0
70
5.7
10
8.6
72
7.1
11
7.8
45
5.4
9
Front of Office
9.2
81
6.7
11
8.7
62
6.7
11
8.8
76
6.4
11
7.3
40
5.9
9
Platform Data
9.0
72
6.0
10
Agentic AI - Restaurant Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Toast and TouchBistro Restaurant POS are categorized as Restaurant POS and Restaurant Management
Unique Categories
TouchBistro Restaurant POS has no unique categories
Reviews
Reviewers' Company Size
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TouchBistro Restaurant POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
52.0%
Food & Beverages
26.5%
Hospitality
6.5%
Accounting
1.9%
Real Estate
0.9%
Other
12.1%
Restaurants
29.8%
Food & Beverages
22.1%
Hospitality
13.5%
Retail
3.8%
Entertainment
3.8%
Other
26.9%
Alternatives
Discussions
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
Do you support the Star Kitchen Buzzer?
2 Comments
WC
Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the...Read more
I have printers from a previous POS. Will they work with TouchBistro?
1 Comment
SR
Keep it up https://orcid.org/0000-0002-0641-850XRead more
How do i put someone’s name across a table rather than just their colour?
1 Comment
PS
Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'...Read more
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