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Compare Toast and TouchBistro Restaurant POS 
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At a Glance
Market Segments
Small-Business (66.2% of reviews)
Small-Business (84.6% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
$249USD/MO.
Toast
Star Rating
(329)4.2 out of 5
Market Segments
Small-Business (66.2% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansTouchBistro Restaurant POS
Star Rating
(107)4.2 out of 5
Market Segments
Small-Business (84.6% of reviews)
Entry-Level Pricing
$249USD/MO.
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Toast excels in "Menu Building" with a score of 8.8, making it easier for restaurants to customize their offerings. In contrast, TouchBistro Restaurant POS struggles in this area with a score of only 6.9, leading reviewers to mention that they find it less intuitive for menu management.
- Reviewers mention that Toast's "Inventory Management" feature is rated at 7.9, providing a solid tool for tracking stock levels. However, TouchBistro's score of 5.7 indicates significant room for improvement, with users on G2 expressing frustration over its limited inventory capabilities.
- G2 users highlight Toast's superior "POS" functionality, scoring 9.2, which allows for seamless transactions and customer interactions. In contrast, TouchBistro's POS score of 6.7 has led users to report issues with transaction speed and reliability.
- Users say that Toast's "Reporting & Analytics" feature, rated at 8.6, offers comprehensive insights into sales and performance, which many find invaluable for decision-making. TouchBistro, with a score of 6.6, is noted by reviewers as lacking depth in its reporting capabilities.
- Reviewers mention that Toast's "Table Management" feature scores 8.9, providing an efficient way to manage reservations and seating. TouchBistro's score of 7.1 indicates that while it has table management, users report it is not as user-friendly or effective as Toast's offering.
- Users on G2 report that Toast's "Customer Support" quality, rated at 7.7, is generally responsive and helpful, while TouchBistro's score of 7.9 suggests slightly better support, but users still mention occasional delays in response times.
Pricing
Entry-Level Pricing
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
TouchBistro Restaurant POS
TEAM - Up to 5 Licenses
$249USD/MO.
Recommended for:
Mid-size restaurants or bars that want the convenience and efficiency of always having a POS within arms reach. This plan allows you to keep an iPad stationary in each of your service areas, or have servers bring them tableside.
Free Trial
Toast
No trial information availableTouchBistro Restaurant POS
No trial information availableRatings
Meets Requirements
8.5
250
7.7
100
Ease of Use
8.9
250
8.6
102
Ease of Setup
8.2
165
8.0
71
Ease of Admin
8.5
157
8.5
69
Quality of Support
7.7
244
7.8
98
Has the product been a good partner in doing business?
8.3
158
8.4
68
Product Direction (% positive)
8.4
240
8.0
100
Features by Category
Core HR
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Not enough data
Generative AI
Not enough data
Not enough data
Platform
7.7
34
Not enough data
7.3
27
Not enough data
8.1
24
Not enough data
8.6
38
Not enough data
8.0
36
Not enough data
8.5
32
Not enough data
8.3
38
Not enough data
8.3
35
Not enough data
Employee Self Service
8.6
36
Not enough data
7.5
21
Not enough data
7.9
30
Not enough data
Administration
8.5
39
Not enough data
8.2
30
Not enough data
8.7
37
Not enough data
Feature Not Available
Not enough data
8.1
30
Not enough data
7.7
29
Not enough data
7.7
28
Not enough data
8.3
35
Not enough data
8.4
34
Not enough data
Taxes
8.4
36
Not enough data
8.2
30
Not enough data
8.4
28
Not enough data
Integration
7.6
27
Not enough data
8.3
31
Not enough data
8.1
25
Not enough data
7.5
24
Not enough data
Platform
7.9
43
Not enough data
8.5
43
Not enough data
8.5
43
Not enough data
8.4
35
Not enough data
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
146
6.6
20
7.9
86
5.4
19
7.6
70
4.9
15
8.2
112
6.2
20
8.7
149
6.3
21
8.1
90
6.1
12
Meal Service
8.8
142
5.4
19
8.9
113
6.7
20
8.7
146
6.4
20
8.8
140
6.7
21
8.6
124
6.6
15
Platform Basics
8.5
73
6.2
11
8.3
58
5.6
9
Back Office
8.7
64
5.6
11
8.1
69
5.7
10
8.6
71
7.1
11
7.8
45
5.4
9
Front of Office
9.2
81
6.7
11
8.7
62
6.7
11
8.8
76
6.4
11
7.3
40
5.9
9
Platform Data
9.0
72
6.0
10
Agentic AI - Restaurant Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Toast and TouchBistro Restaurant POS are categorized as Restaurant POS and Restaurant Management
Unique Categories
TouchBistro Restaurant POS has no unique categories
Reviews
Reviewers' Company Size
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TouchBistro Restaurant POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
52.9%
Food & Beverages
26.3%
Hospitality
6.8%
Accounting
1.6%
Real Estate
1.0%
Other
11.4%
Restaurants
29.8%
Food & Beverages
22.1%
Hospitality
13.5%
Retail
3.8%
Entertainment
3.8%
Other
26.9%
Alternatives
Discussions
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
Do you support the Star Kitchen Buzzer?
2 Comments
WC
Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the...Read more
I have printers from a previous POS. Will they work with TouchBistro?
1 Comment
SR
Keep it up https://orcid.org/0000-0002-0641-850XRead more
How do i put someone’s name across a table rather than just their colour?
1 Comment
PS
Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'...Read more
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