Compare Toast and Tock 
Featured Products
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (65.3% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
Starting at $79.00 Per Month
Toast
Star Rating
(363)4.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansTock
Star Rating
(96)4.2 out of 5
Market Segments
Small-Business (65.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Toast excels in user experience, particularly with its intuitive interface and features like offline mode, which allows operations to continue even during network outages. Users appreciate how it simplifies payroll management and sales reporting, making it a reliable choice for daily operations.
- Users say Tock shines in reservation management, with many praising its efficiency and ease of use for booking and guest communication. The ability for guests to pre-pay for add-ons enhances the dining experience, making it particularly beneficial for restaurants offering unique services like omakase.
- According to verified reviews, Toast has a significant edge in overall satisfaction, reflected in its higher G2 Score. Reviewers highlight its comprehensive reporting capabilities, which help businesses analyze menu performance and streamline operations, a feature that many find indispensable.
- Reviewers mention that while Tock offers strong guest communication features, it may not match Toast's depth in operational tools. Users have noted that Toast's labor and sales summary reports are crucial for managing multiple entities effectively, showcasing its strength in operational management.
- G2 reviewers highlight that Toast's ease of setup and administration is a major advantage, with many users finding the onboarding process straightforward. This contrasts with Tock, where some users feel that while the interface is easy to understand, the overall setup could be more streamlined.
- Users report that Toast's support quality is slightly lower than Tock's, with Tock receiving higher marks for customer service. However, Toast's robust feature set and operational efficiency often outweigh this, as users find the platform to be a strong partner in their business endeavors.
Pricing
Entry-Level Pricing
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Tock
Base
Starting at $79.00
Per Month
Waitlist tools to optimize walk-ins. Best for establishments that are walk-in only.
- Walk-in waitlist tools
- Table and guest management
- Events
Free Trial
Toast
No trial information availableTock
No trial information availableRatings
Meets Requirements
8.5
265
8.3
93
Ease of Use
8.9
265
7.9
93
Ease of Setup
8.2
179
8.0
75
Ease of Admin
8.5
161
8.2
56
Quality of Support
7.7
256
8.8
83
Has the product been a good partner in doing business?
8.3
162
8.8
55
Product Direction (% positive)
8.4
255
8.4
93
Features by Category
Core HR
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Not enough data
Generative AI
Not enough data
Not enough data
Platform
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Not enough data
Employee Self Service
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Not enough data
Administration
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Not enough data
Taxes
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Not enough data
Integration
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Not enough data
Platform
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
Not enough data
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
148
Not enough data
8.0
87
Not enough data
7.6
70
Not enough data
8.2
114
Not enough data
8.6
154
Not enough data
8.1
93
Not enough data
Meal Service
8.8
146
Not enough data
8.9
114
Not enough data
8.7
146
Not enough data
8.9
141
Not enough data
8.7
128
Not enough data
Platform Basics
8.6
74
7.9
29
8.3
58
6.8
30
Back Office
8.7
65
7.1
29
8.0
70
Feature Not Available
8.6
72
7.3
28
7.8
45
Feature Not Available
Front of Office
9.2
81
6.5
27
8.7
62
8.8
28
8.8
76
Feature Not Available
7.3
40
9.5
29
Platform Data
9.0
72
8.4
28
Agentic AI - Restaurant Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
3.9
22
Feature Not Available
3.9
22
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Reservations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Data and Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement and Retention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Toast and Tock are categorized as Restaurant Management
Unique Categories
Toast is categorized as Restaurant Marketing Tools, Retail POS, Restaurant POS, Core HR, Payroll, and HCM Software
Tock is categorized as Restaurant Reservations and Food Delivery
Reviews
Reviewers' Company Size
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
51.7%
Food & Beverages
26.6%
Hospitality
6.5%
Accounting
1.9%
Entertainment
0.9%
Other
12.4%
Restaurants
35.8%
Wine and Spirits
33.7%
Hospitality
14.7%
Food & Beverages
8.4%
Food Production
2.1%
Other
5.3%
Alternatives
Discussions
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
Tock has no discussions with answers
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