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Compare Aladtec by TCP and When I Work 
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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
No pricing available
$2.50 1 user Per Month
Aladtec by TCP
Star Rating
(95)4.5 out of 5
Market Segments
Small-Business (53.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Aladtec by TCPWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TCP Aladtec Scheduling excels in Quality of Support with a score of 9.1, where reviewers mention responsive customer service and helpful resources, while When I Work scores lower at 8.4, indicating some users have experienced delays in support response times.
- Reviewers mention that TCP Aladtec Scheduling offers superior User, Role, and Access Management features, scoring 9.3, which allows for detailed control over user permissions. In contrast, When I Work, with a score of 8.5, has been noted for its simpler management capabilities, which may not meet the needs of larger teams.
- G2 users highlight the Shift Scheduling functionality of TCP Aladtec Scheduling, scoring 9.2, as particularly robust, with features that allow for easy drag-and-drop scheduling. When I Work, while still strong at 9.1, has been noted for its less intuitive interface in this area.
- Users on G2 report that TCP Aladtec Scheduling shines in Integrations with a score of 8.3, allowing seamless connections with various tools, whereas When I Work, scoring 7.3, has been criticized for limited integration options, which can hinder workflow efficiency.
- Reviewers mention that TCP Aladtec Scheduling's Mobility features, scoring 9.0, provide a user-friendly mobile experience, enabling staff to manage schedules on-the-go. When I Work also scores well at 8.7, but some users feel it lacks certain functionalities available in the desktop version.
- Users say that TCP Aladtec Scheduling's Labor Forecasting capabilities, with a score of 8.7, are particularly effective for planning staffing needs, while When I Work, scoring 8.3, has been noted for its basic forecasting features that may not be sufficient for more complex scheduling requirements.
Pricing
Entry-Level Pricing
Aladtec by TCP
No pricing availableWhen I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Aladtec by TCP
No trial information availableWhen I Work
Free Trial is available
Ratings
Meets Requirements
8.5
75
8.8
293
Ease of Use
8.5
80
8.7
296
Ease of Setup
8.4
60
8.7
159
Ease of Admin
8.7
63
8.7
155
Quality of Support
9.1
76
8.4
236
Has the product been a good partner in doing business?
9.1
62
8.7
148
Product Direction (% positive)
8.7
81
8.9
279
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.9
29
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Emergency Response
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Operations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
20
8.1
66
8.7
37
9.0
78
8.8
36
8.7
78
Platform Content
8.9
16
8.4
67
8.2
13
8.0
50
8.3
16
Feature Not Available
Platform Additional Functionality
8.4
30
7.5
58
8.7
37
9.0
75
Feature Not Available
8.0
58
Feature Not Available
8.6
61
8.7
17
8.2
62
Time Tracking
Not enough data
8.9
95
Not enough data
8.6
84
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
88
Administration
Not enough data
8.3
65
Not enough data
8.8
82
Not enough data
9.0
89
Not enough data
8.7
62
Not enough data
8.8
83
Platform
Not enough data
8.4
67
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
89
Not enough data
8.9
84
Not enough data
7.7
61
Platform
8.9
33
8.1
70
8.1
19
7.1
34
Feature Not Available
7.9
51
9.3
33
8.6
75
9.4
30
8.9
76
8.9
33
8.8
75
8.9
31
8.2
60
8.9
32
8.6
75
Workforce Management Platform Features
Feature Not Available
8.4
74
9.2
34
9.1
105
9.1
32
9.0
98
9.1
31
8.9
96
8.4
24
8.0
71
Feature Not Available
8.0
71
Feature Not Available
8.1
67
8.6
28
8.7
86
8.5
32
8.7
100
8.6
28
8.3
98
Categories
Categories
Shared Categories
Aladtec by TCP and When I Work are categorized as Workforce Management and Employee Scheduling
Unique Categories
Aladtec by TCP is categorized as Fire Department and Emergency Medical Services
When I Work is categorized as Time Tracking and Time & Attendance
Reviews
Reviewers' Company Size
Aladtec by TCP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Safety
31.6%
Law Enforcement
15.8%
Hospital & Health Care
13.7%
Government Administration
9.5%
Medical Practice
4.2%
Other
25.3%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Discussions
Aladtec by TCP has no discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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