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Compare Microsoft Forms and SurveyMonkey 
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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Microsoft Forms
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSurveyMonkey
Star Rating
(23,254)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey's Survey Builder is intuitive and user-friendly, scoring 9.0, while Microsoft Forms slightly edges out with a score of 9.1, indicating a marginally better experience in creating surveys.
- Reviewers mention that both platforms offer a variety of question types, with SurveyMonkey scoring 8.9 and Microsoft Forms at 8.8. However, SurveyMonkey's flexibility in customizing questions is often highlighted as a strong point by users.
- G2 users note that SurveyMonkey excels in its survey distribution capabilities, scoring 8.8 compared to Microsoft Forms' 8.7. Users appreciate the multiple sharing options available in SurveyMonkey, which enhance reach and engagement.
- Users on G2 report that Microsoft Forms has a slight advantage in ease of setup, scoring 9.3 against SurveyMonkey's 9.0. This is often attributed to Microsoft Forms' seamless integration with other Microsoft products, making it easier for users already in that ecosystem.
- Reviewers mention that while both platforms provide good support, Microsoft Forms scores higher in Quality of Support (8.8) compared to SurveyMonkey (8.6). Users appreciate the responsiveness and helpfulness of Microsoft Forms' support team.
- Users say that SurveyMonkey's templates score 8.5, which is higher than Microsoft Forms' 8.3, indicating that SurveyMonkey offers a more diverse range of pre-built templates that cater to various survey needs, making it easier for users to get started quickly.
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Microsoft Forms
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.8
360
9.0
20,440
Ease of Use
9.2
362
9.2
20,552
Ease of Setup
9.3
147
9.0
7,891
Ease of Admin
9.1
86
8.9
7,582
Quality of Support
8.8
292
8.6
14,489
Has the product been a good partner in doing business?
8.9
71
8.8
6,631
Product Direction (% positive)
9.1
346
7.7
20,003
Features by Category
Feedback Management
Not enough data
7.7
144
Not enough data
8.0
142
Not enough data
8.1
143
Feedback Analysis
Not enough data
8.1
140
Not enough data
7.9
139
Not enough data
7.6
135
Feedback Sources
Not enough data
8.1
141
Not enough data
8.9
141
Not enough data
7.7
137
Not enough data
7.7
136
Generative AI
Not enough data
7.3
130
Not enough data
7.6
84
Survey Management
9.1
174
9.0
1357
8.8
177
8.9
1388
8.2
170
8.6
1311
8.7
171
8.8
1352
Survey Customization
8.3
157
8.5
1139
8.1
151
8.2
1173
7.7
151
8.1
1066
8.1
132
8.1
892
Survey Insights
8.6
165
8.6
1299
8.2
128
8.0
923
8.8
164
8.5
1236
8.7
157
8.4
1126
Agentic AI - Survey
7.3
34
7.6
143
7.4
34
7.7
142
7.2
34
8.0
143
Customization
8.4
114
8.6
204
8.4
107
8.3
188
8.8
108
8.7
209
8.3
115
8.6
216
Additional Functionality
8.5
105
8.3
170
7.3
95
7.7
149
8.6
107
8.3
193
7.5
77
7.8
149
8.7
109
8.6
198
Categories
Categories
Shared Categories
Microsoft Forms and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
Microsoft Forms has no unique categories
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Education Management
7.6%
Higher Education
7.4%
Pharmaceuticals
6.4%
Computer Software
5.0%
Other
56.8%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Are there any version updates for this software?
3 Comments
JT
Yes kindaRead more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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