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Compare SMS-Magic and TrueDialog 
Featured Products
At a Glance
Market Segments
Small-Business (60.2% of reviews)
Mid-Market (62.5% of reviews)
Entry-Level Pricing
Free Trial
Starting at $99.00
SMS-Magic
Star Rating
(115)4.1 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansTrueDialog
Star Rating
(142)4.4 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TrueDialog excels in user satisfaction, reflected in its higher overall ratings and a robust G2 Score. Users appreciate the platform's effectiveness in facilitating quick communication, especially with students, noting that text messages often yield faster responses than emails or voicemails.
- Users say that SMS-Magic offers a seamless experience, particularly highlighting its ease of use and the impressive AI features that enhance customer engagement. Reviewers find the tool convenient for managing various messaging channels, including SMS and WhatsApp, which broadens its utility for businesses.
- According to verified reviews, TrueDialog stands out for its strong support and implementation process, with many users praising the intuitive onboarding experience. This has led to a smoother transition for teams looking to integrate SMS solutions into their workflows.
- Reviewers mention that while SMS-Magic is user-friendly, some users have noted challenges with specific configurations, which can impact the overall experience. However, the platform's AI capabilities are frequently highlighted as a significant advantage, providing valuable suggestions during communication.
- G2 reviewers highlight TrueDialog's strong performance in two-way text messaging, which is crucial for businesses needing interactive communication. Users have expressed satisfaction with the ability to connect with groups effectively, enhancing their outreach efforts.
- Users report that while SMS-Magic has a solid feature set, including spam filtering and automation, TrueDialog's overall quality and support metrics tend to be higher. This suggests that businesses looking for a reliable partner in SMS marketing may find TrueDialog to be a more favorable option.
Pricing
Entry-Level Pricing
SMS-Magic
Free Trial
Free Trial
- Access to all of SMS Magic's features
- Ability to send and receive text messages
- Automate workflows
TrueDialog
Small Business
Starting at $99.00
No setup fee. All plans are annual contracts that can be prepaid for discounted monthly rate. Seats priced at $9.99/month. Message overages are $0.024
- 5,000 messages/month included
- Automated 10DLC Process
Free Trial
SMS-Magic
Free Trial is available
TrueDialog
No trial information availableRatings
Meets Requirements
8.5
101
8.7
131
Ease of Use
8.3
106
8.7
134
Ease of Setup
7.9
89
8.7
112
Ease of Admin
8.0
75
9.0
32
Quality of Support
8.2
94
8.9
113
Has the product been a good partner in doing business?
8.0
73
9.5
30
Product Direction (% positive)
7.4
104
9.2
133
Features by Category
Text Messaging
8.3
76
8.3
118
8.4
76
9.0
122
8.1
75
7.5
119
7.8
70
7.5
115
7.3
67
7.4
116
6.9
60
7.4
114
7.9
68
7.8
112
7.8
62
7.5
107
SMS Platform
6.7
65
7.5
112
7.9
67
7.7
112
6.8
57
7.0
106
5.8
57
7.0
104
6.6
59
7.3
108
7.3
62
7.6
108
Agentic AI - SMS Marketing
Not enough data
8.0
28
Not enough data
8.3
28
Not enough data
8.3
29
Not enough data
8.4
28
Not enough data
8.3
29
Not enough data
8.4
28
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SMS-Magic and TrueDialog are categorized as SMS Marketing
Unique Categories
SMS-Magic is categorized as Salesforce AppExchange Apps
TrueDialog has no unique categories
Reviews
Reviewers' Company Size
SMS-Magic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueDialog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.0%
Consulting
8.0%
Staffing and Recruiting
8.0%
Non-Profit Organization Management
8.0%
Legal Services
8.0%
Other
53.1%
Higher Education
27.9%
Education Management
17.6%
Apparel & Fashion
11.0%
Financial Services
5.9%
Wholesale
2.9%
Other
34.6%
Discussions
SMS-Magic has no discussions with answers
TrueDialog has no discussions with answers
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