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At a Glance
Market Segments
Small-Business (92.3% of reviews)
Mid-Market (57.1% of reviews)
Entry-Level Pricing
Free
No pricing available
Smile.io
Star Rating
(391)4.6 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansTapMango
Star Rating
(14)4.2 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TapMangoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smile.io excels in its "Quality of Support," with a score of 9.6, indicating that users find the support team highly responsive and helpful, while TapMango's support is rated lower at 7.9, suggesting potential delays or less effective assistance.
- Reviewers mention that Smile.io's "Loyalty Engine" is robust, scoring 9.1, which allows businesses to create effective loyalty programs, whereas TapMango, while functional, does not match this level of effectiveness, leading to a less engaging user experience.
- G2 users highlight that Smile.io offers superior "Ease of Setup" with a score of 9.3, making it easier for small businesses to implement, while TapMango lacks detailed feedback on setup ease, which may indicate a more complex onboarding process.
- Users on G2 note that Smile.io's "Personalization" features, scoring 8.1, allow for tailored customer experiences, whereas TapMango's personalization capabilities are less emphasized, potentially leading to a more generic user engagement.
- Reviewers mention that Smile.io's "Incentives" feature scores 9.1, providing effective ways to motivate customer engagement, while TapMango's incentives are not as highly rated, which may affect customer retention strategies.
- Users say that Smile.io's "Integrations" score of 8.5 allows for seamless connectivity with other platforms, enhancing its functionality, while TapMango's integration capabilities, although present, do not receive the same level of praise, indicating possible limitations in compatibility with other tools.
Pricing
Entry-Level Pricing
Smile.io
Free
Free
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
TapMango
No pricing availableFree Trial
Smile.io
No trial information availableTapMango
No trial information availableRatings
Meets Requirements
8.7
383
9.2
13
Ease of Use
9.1
388
9.0
13
Ease of Setup
9.2
372
Not enough data
Ease of Admin
9.2
269
Not enough data
Quality of Support
9.5
361
7.9
13
Has the product been a good partner in doing business?
9.3
263
Not enough data
Product Direction (% positive)
9.1
378
10.0
13
Features by Category
Loyalty Experience
9.0
351
Not enough data
8.9
352
Not enough data
8.4
344
Not enough data
8.0
342
Not enough data
6.9
336
Not enough data
6.7
330
Not enough data
Loyalty Platform
7.9
340
Not enough data
8.1
337
Not enough data
8.1
335
Not enough data
7.6
327
Not enough data
8.4
336
Not enough data
Agentic AI - Loyalty Management
7.1
121
Not enough data
8.0
122
Not enough data
7.1
120
Not enough data
7.1
121
Not enough data
Agentic AI - Customer Advocacy
6.9
13
Not enough data
6.7
13
Not enough data
6.0
14
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Smile.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TapMango
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
35.1%
Apparel & Fashion
12.3%
Consumer Goods
8.5%
Cosmetics
7.9%
Food & Beverages
7.4%
Other
28.7%
Retail
21.4%
Marketing and Advertising
21.4%
Computer Software
21.4%
Information Technology and Services
14.3%
Internet
7.1%
Other
14.3%
Alternatives
Discussions
Is smile IO for free?
1 Comment
Official Response from Smile.io
Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic...Read more
What is JS smile io?
1 Comment
Official Response from Smile.io
You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:...Read more
What are Smile rewards?
1 Comment
Official Response from Smile.io
Smile rewards is a loyalty platform for commerce brands on Shopify, Shopify Plus and BigCommerce. The platform enables brands to provide easy-to-use rewards...Read more
TapMango has no discussions with answers
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