ReferralCandy Reviews

Currently we are working with the customer service team from RC to get something set-up to implement for our customers in 2018. They are responsive, easy to work with, full of great ideas and 100% willing to go with what we are comfortable with to start.

The fees to work with ReferralCandy, while they may very well pay off in the end, are a bit high for our liking and we have had to delay implementing month after month while trying to get them approved.

So far, we are extremely pleased with their team and ideas. I cannot speak to implementation but it seems extremely promising.

We are trying to impose a sense of loyalty in our current customers and a sense of urgency in our prospects that we would like to become customers by using ReferralCandy to create a customer referral program that benefits both sides.

When looking at referral program options, ReferralCandy jumped out as 1) easy to set up, 2) an inexpensive option for a startup. Many referral programs are expensive, I'm not saying their not worth it, but if you have a small customer base and want to start testing referrals, Referral Candy can get you up and going for just $25 a month.

The out of the box integration to woocommerce required a bit of coding to make it work properly. This wasn't a huge deal for us, but this could be cleaned up to allow a marketer completely install ReferralCandy and get the referrals flowing in, without any development help.

If you want to implement a low cost referral program for a Woocommerce powered site, ReferralCandy is a simple and cheap off the shelf solution that can get you up and going within a day. The price will scale up as you get more referral sales, which helps keep CAC low as you start out.

We are simply using this to increase sales. ReferralCandy is our referral program. We are getting much higher referral conversions with this tool, as opposed to asking customer to just share a code to friends.

ReferralCandy makes usage easy and the setup is very quick for each campaign.

The templates for social media disposal aren't as clean with trendy aesthetics.

Referralcandy can work on aesthetics of their templates and give easier methods of customization without having to go deep into code.

Referralcandy creates individual accounts with unique discount codes and payout systems that are automated. It saves a lot of time and makes referrals very easy to setup.

The ease of setup on this account was awesome! I liked that it was not heavy lifting at all to get started with Referal Candy.

I did not like that it was hard to remove the Referal Candy branding on our forward-facing communications.

Give them a shot. Their cost is low so the risk is low. They make it simple to communicate with your existing customers and give them reasons to share their love for you with others.

Acquiring new customers. We know that "word of mouth" is some of the best ways to get new customers. This group helped us get new customers at a lower acquisition cost.

Everything was very easy to set up and maintain. Almost everything is there waiting for you and you can completely customized everything. We were able to make everything match our brand and be what we wanted it to be with minimal issues.

You cannot have multiple campaigns, referral and affiliate program in one. Templates are easy to customize but you cannot do a lot of HTML or CSS changes so you are limited in some ways.

They have great support, if you have questions ask. Watch your billing, we had a few issues but got most of them cleared right up.

Customer loyalty and tracking return customers. This is something we couldn't do without referral candy. They also automated the gifts and that's a huge benefit, we don't have to manually send emails or gift cards, they do it all for us.

Referral Candy integrates nicely with our site provider CrateJoy and provides customizable and brandable emails and widgets that look great.

There is some additional functionality we'd love to see as far as integrating with our system, such as a "Refer X people, get X coupon".

Some of our subscribers love sharing our product and we love the lip service!

Without able to develop our own in-house solution, this referral system works pretty much well out of the box.

The cost is way too high. But as an MVP solution this is good to start quick.

The best and fast solution to get up and running. And use it as MVP to prove referral program works for you.

Referral Program.

Beautiful interface that is fairly easy to set up. The price is a little high, but for how easy it is for users to complete its worth it.

Support is essentially useless. Wasted 4+ hours of time and bounced from the platform due to the absolutely helpless responses. It honestly felt like someone was pretending to know IT.

Traction with current customers

The platform is very user-friendly - both to set up and to apply for as a customer

I wish it was more robust - that it had more advanced features.

Gain returning customers

can get setup pretty quickly. doesn't require a lot of effort. templates for sending emails.

They need more variation in incentives. The ability to choose referrer and referee or just one would be good.

Get a campaign up and running quickly

Enables you to launch a share and win type campaign

It was very easy to use and implement when we were looking for a referral program for a start up company. Not very expensive.

Limited bells and whistles, did not have a customer advocate who helped get the best bang from our buck for the program.

Spread the company message

Easy setup and integration with Shopify store, nice automation for sending emails to advocates

Reports are lacking and it would be great to have integration with other email software

Good solution to help spread the word about our product through social proof and sharing

It took a day to set up! And it was easy to set up with little guidance or googling needed.

Has yet to show results of referrals, but

Little customization available

Easy referrals and benefit of letting the program run itself.