ReferralCandy Reviews & Product Details

I use ReferralCandy to run a customer referral program efficiently without needing spreadsheets or manual checks. It's straightforward to manage and dependable for tracking referrals and rewards. ReferralCandy saves time and reduces errors by tracking who referred who, confirming qualifying purchases, and automatically issuing rewards. I also appreciate their responsive and helpful support team whenever I need guidance or troubleshooting. The initial setup was pretty easy overall, and I was able to get it live quickly. Review collected by and hosted on G2.com.

The main area for improvement is customization. More control over themes, notification settings and email templates would help a lot. I understand some limitations might come from Shopify, but it would be great if the platform offered more flexibility to better match our branding and user experience. Review collected by and hosted on G2.com.

The product does exactly what I expected from it. It was very easy to integrate with my Shopify store, the app is intuitive and easy to set up new campaigns. I was pleasantly surprised by the level of support I received. Even once everything was live the support team checked in with me to see if the was anything else they could do. The support was much appreciated and provided much needed confidence. Review collected by and hosted on G2.com.

I'm a relatively new user so need to give it some time... but so far nothing to dislike. Review collected by and hosted on G2.com.

ReferralCandy has been an absolute game-changer for our referral program! The platform is incredibly easy to set up and manage, and it integrates seamlessly with our existing tools. But what really sets them apart is their exceptional customer support — every time we’ve had a question, their team responded quickly, went above and beyond to help, and made sure we were completely satisfied. Highly recommend ReferralCandy to any business looking to grow through word-of-mouth! Review collected by and hosted on G2.com.

Nothing that I can think of. Great product! Review collected by and hosted on G2.com.

Ease of setup and base functionality. Widgets Review collected by and hosted on G2.com.

It does not allow to collect points for repeat purchases Review collected by and hosted on G2.com.

The implementation is simple. The support is both available and efficient. Review collected by and hosted on G2.com.

The management of promo codes on Shopify lacks ergonomics and could be improved. Review collected by and hosted on G2.com.

The support team. They're really eager to help in a swift manner Review collected by and hosted on G2.com.

The buttons of the dropdown menu when you pin the app to shopify are not so fast. Sometimes you need to reload Shopify for them to work Review collected by and hosted on G2.com.

Due to the nature of referral marketing, the setup inevitably becomes complex, but Liz from support handled it with great care and attention. Review collected by and hosted on G2.com.

It would be even better if the email template editor were easy to modify for people who don’t understand Liquid or HTML, and if there were an option to send emails manually as well. Review collected by and hosted on G2.com.

Customer response was prompt and the problem was resolved well. Review collected by and hosted on G2.com.

Sometimes it stalls due to account issues. Review collected by and hosted on G2.com.

The platform is simple and when I hit a bump in the road setting up, the outstanding customer service person: Riz, came to my rescue! Review collected by and hosted on G2.com.

I can't think of anything not to like about Referral Candy Review collected by and hosted on G2.com.

Referral Candy makes it easy to manage promotions and provides excellent customer service. I'm extremely satisfied with Lariza. Review collected by and hosted on G2.com.

All good, but it would be best to have something like a flowchart for what is expected to see because some of them have ifs and buts. Review collected by and hosted on G2.com.