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Compare Smile.io and Talon.One 
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At a Glance
Market Segments
Small-Business (92.3% of reviews)
Mid-Market (55.2% of reviews)
Entry-Level Pricing
Free
No pricing available
Smile.io
Star Rating
(392)4.6 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansTalon.One
Star Rating
(59)4.5 out of 5
Market Segments
Mid-Market (55.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Talon.OneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smile.io excels in user-friendliness, with many users highlighting its seamless integration with Shopify. The platform's straightforward onboarding process allows businesses to launch loyalty programs quickly without extensive development work, making it particularly appealing for small businesses.
- Users say that Talon.One offers great flexibility with its rule engine, which effectively manages complex promotions and loyalty programs. Reviewers appreciate the clean dashboard that simplifies campaign management, allowing teams to juggle multiple campaigns effortlessly.
- According to verified reviews, Smile.io has a significantly higher overall satisfaction score compared to Talon.One, reflecting its strong performance in areas like ease of use and setup. Users frequently mention how easy it is for customers to earn and redeem points, which has led to increased engagement and sales growth.
- Reviewers mention that while both platforms provide quality support, Talon.One's support team is noted for its prompt responses and helpfulness. Users feel reassured by the assistance they receive, which is crucial for navigating the complexities of loyalty program management.
- G2 reviewers highlight that Smile.io's focus on small businesses allows it to cater specifically to their needs, with features designed to enhance customer engagement through social media incentives. This targeted approach has resonated well with users looking for effective loyalty solutions.
- Users report that while Talon.One has a solid interface, it may not be as intuitive as Smile.io for those new to loyalty programs. Some users noted that the learning curve can be steeper, which might pose challenges for teams with varying levels of experience.
Pricing
Entry-Level Pricing
Smile.io
Free
Free
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
Talon.One
No pricing availableFree Trial
Smile.io
No trial information availableTalon.One
Free Trial is available
Ratings
Meets Requirements
8.7
384
8.9
48
Ease of Use
9.1
389
8.6
48
Ease of Setup
9.2
373
8.6
25
Ease of Admin
9.2
270
8.8
20
Quality of Support
9.5
362
9.5
48
Has the product been a good partner in doing business?
9.3
264
9.6
20
Product Direction (% positive)
9.1
379
9.5
44
Features by Category
Loyalty Experience
9.0
352
9.1
23
8.9
352
8.7
24
8.4
344
7.9
20
8.0
342
8.6
21
6.9
336
7.4
18
6.7
330
8.0
20
Loyalty Platform
7.9
340
7.3
20
8.1
337
7.4
21
8.1
336
7.8
21
7.6
327
8.4
22
8.4
336
8.5
24
Agentic AI - Loyalty Management
7.1
121
6.7
5
8.0
122
8.0
5
7.1
120
7.7
5
7.1
121
6.3
5
Agentic AI - Customer Advocacy
6.9
13
Not enough data
6.7
13
Not enough data
6.0
14
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smile.io and Talon.One are categorized as Loyalty Management and Customer Advocacy
Unique Categories
Smile.io has no unique categories
Talon.One has no unique categories
Reviews
Reviewers' Company Size
Smile.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talon.One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
35.0%
Apparel & Fashion
12.3%
Consumer Goods
8.4%
Cosmetics
7.9%
Food & Beverages
7.7%
Other
28.6%
Retail
17.2%
Consumer Goods
12.1%
Food & Beverages
6.9%
Consumer Services
6.9%
Transportation/Trucking/Railroad
5.2%
Other
51.7%
Discussions
Is smile IO for free?
1 Comment
Official Response from Smile.io
Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic...Read more
What is JS smile io?
1 Comment
Official Response from Smile.io
You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:...Read more
How does smile app work?
1 Comment
Official Response from Smile.io
The Smile.io app works across commerce platforms Shopify, Shopify Plus, and BigCommerce by heading into their app store's and installing Smile into your...Read more
What is promotion engine?
1 Comment
AS
A promo engine is a software used to set up promotions for a company, for example, like coupon codes that can be used to receive product discounts on a...Read more
Talon.One has no more discussions with answers
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